Avaya IP Agent Installation And User Manual page 183

If...
This screen pop should be run for
outgoing calls
7. If you want the screen pop to start when an incoming call appears on a specific VDN:
a. Place a check mark in the Pop the screen only when the VDN is check box.
b. In the associated field, enter the VDN name (up to 15 characters) that will cause this
screen pop to run.
8. Select the Next button.
Avaya IP Agent displays the Screen Pop - Action window.
9. In the field provided, enter one of the following:
A Uniform Resource Locator (URL) address - This refers to a Web page. This could
●
also include CGI scripts, java scripts, or many other Web-enabled tools.
A filename - This can be any filename with an extension specified in the Windows
●
Registry as having an associated application that is used to open it, for
example,.HTM, .DOC, and .TXT. If a filename is specified that does not have a valid
application association in the Registry, Windows will display an error message.
Creating a Windows application screen pop
Then...
Select one of the following options to
indicate when it should start:
Connected - The screen pop starts
●
when the party being called answers
the telephone.
Released - The Screen Pop starts
●
when the Release button is pressed
on a CIP or when the agents hangs
up the telephone in the Telecommuter
or IP Telephone configuration.
Issue 1.1 August 2004 183