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Page: 1 Service Guide OF1000 Chapter 0 About This Manual OKIFAX 1000 Facsimile Product Adobe Acrobat printable reference copy of the OKIDATA Service Training Manual. 09/17/97 Note: This Adobe Acrobat version of the Okidata Service Training Manual was built with the pictures rendered at 300 dpi, which is ideal for printing, but does not view on most displays well.
Table of Contents Page Service Guide OF1000 0 About This Manual Front Cover Manual Copyright 1 Product Specifications 1.1.01 General Information 1.2 General Facsimile Specifications 1.3 Communications 1.4 Printer Specifications 1.5 User Functions 1.6 Scanner Specifications 1.7 Consumable Items 1.8 Options 1.9 Agency Approvals...
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Table of Contents Page ..Power Supply Block Diagram ..2.4.04 Sub-Power Supply Board (PSUB-150) ..Sub-Power Supply Board Block Diagram ..2.4.05 Fuser Unit ..2.4.06 Main Motor (Drum Motor) ..2.4.07 LED Array ..2.4.08 DC Fan ..2.4.09 Registration Motor 2.5 Printing Process - General Information ..Printing Process Diagram ..2.5.02 Hopping ..2.5.03 Feeding...
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Table of Contents Page ..3.2.17 Document Guide Assembly ..3.2.18 Speaker ..3.2.19 Separation Rubber Assembly ..3.2.20 Control Panel Assembly ..3.2.21 Upper Paper Guide Assembly ..3.2.22 Upper Feed Roller Assembly ..3.2.23 Pinch Roller ..3.2.24 Sub Pinch Roller Guide Assembly ..3.2.25 Paper Table Guide ..3.2.26 Sensor Roller Assembly ..3.2.27 Sub Roller Assembly ..3.2.28 ADF Roller Assembly...
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Table of Contents Page 4 Failure & Repair Analysis 4.1 Failure & Repair Analysis - Introduction 4.2 Troubleshooting Updates 4.3 Reporting Problems 4.4 Troubleshooting Tips 4.5 Repair Analysis Procedures ..4.5.02 RAP Index ..RAP 01: No LCD Display ..RAP 02: Alarm LED is Lit ..RAP 03: Local Copy Problem ..RAP 04: Auto-Dial Problem ..RAP 05: Data Transmission Problem...
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Table of Contents Page ....RAP 22H: Poor Fusing 4.6 Local Diagnostic Testing ..4.6.01 Self-Diagnosis ..4.6.02 Scan Operation Test / CIS Calibration ..4.6.03 LED Test ..4.6.04 Tone Test ..4.6.05 High-Speed Modem Transmit Test ..4.6.06 High-Speed Modem Receive Test ..4.6.07 Multi-Frequency Tone Test ..4.6.08 Printer Unit Print Test ..4.6.09 Voice Message Test 4.7 Reports - Activity Report...
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Table of Contents Page ..B.2.04 Printer Assembly (1 of 3) ..B.2.05 Printer Assembly (2 of 3) ..B.2.06 Printer Assembly (3 of 3) ..B.2.07 Base Assembly (1 of 2) ..B.2.08 Base Assembly (2 of 2) ..B.2.09 Scan Assembly (1 of 2) ..B.2.10 Scan Assembly (2 of 2) ..B.2.11 Scan Unit (1 of 3) ..B.2.12 Scan Unit (2 of 3)
Page: 2 Service Guide OF1000 Chapter 0 About This Manual This document may not be reproduced without written permission of the Okidata® Technical Training Group. Every effort has been made to ensure the accuracy of the information contained in this training course. Okidata is not responsible for errors beyond its control.
Page: 3 Service Guide OF1000 Chapter 1 Product Specifications 1.1.01 General Information The Okifax 1000 is a Group 3 facsimile unit which utilizes an LED page printer engine to produce a plain paper, permanent copy of received data. The unit can store 85 auto dial locations and has 15 one touch programmable keys.
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1.3.16 Broadcast Transmit Capabilities · Maximum: 85 locations in one session 1.3.17 TSI/CSI · Maximum: 20 characters are displayed. If the function is enabled, the received TSI is marked at the top of the first reproduced copy. NOTE: FEDERAL COMMUNICATIONS COMMISSION TELEPHONE CONSUMER PROTECTION ACT Part 68 Implementation of the Telephone Consumer Protection Act states: "...
Page: 6 Service Guide OF1000 Chapter 1 Product Specifications 1.4 PRINTER SPECIFICATIONS 1.4.01 Print Method · Development Dry electro-photography · Exposure Stationary LED head 1.4.02 Print Speed · Continuous Print 4 sheets per minute (letter size) · Warm-up Time Power-ON (Cold): approximately 120 seconds Idle: approximately 15 seconds 1.4.03 Receive Paper Sizes...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 7 Service Guide OF1000 Chapter 1 Product Specifications 1.5 USER FUNCTIONS 1.5.0l Transmit Mode · Auto transmit mode The Okifax 1000 begins sending messages after detecting the remote stations answer. · Manual transmit mode The operator presses the Start Key after an answer tone has been heard.
Page: 11 Service Guide OF1000 Chapter 1 Product Specifications 1.9 AGENCY APPROVALS · FCC Class A · UL 478 Ver. 5 · CSA 22.2 220 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
Page: 12 Service Guide OF1000 Chapter 1 Product Specifications 1.10 RELIABILITY DATA 1.10.01 Automatic Document Feeder Jam Rate · Approximately one for every 500 operations 1.10.02 Separation Rubber Life · Approximately 10,000 document feeds 1.10.03 Lithium Battery Life · Approximately 5 years 1.10.04 Image Drum Life...
Page: 13 Service Guide OF1000 Chapter 2 Principles of Operation 2.1 PRINCIPLES OF OPERATION The Okifax 1000 Principles of Operation section is comprised of three sub-sections. · Transmitter Theory of Operation · Receiver Theory of Operation · LED Printer Theory of Operation Copyright 1997, Okidata, Division of OKI America, Inc.
Page: 14 Service Guide OF1000 Chapter 2 Principles of Operation 2.1.01 Compatibility The Okifax 1000 facsimile machine operates as a Group 3 (G3) facsimile device. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
Page: 15 Service Guide OF1000 Chapter 2 Principles of Operation 2.1.02 Communications Mode The Okifax 1000 operates as a half-duplex facsimile transceiver. Transmit and receive operations cannot take place at the same time. However, documents can be prepared for transmission while the Okifax 1000 is engaged in message reception.
Page: 16 Service Guide OF1000 Chapter 2 Principles of Operation 2.1.03 Modem Operation The high-speed modem conforms to CCITT Standard V.29 for 9600/7200 bps (bits per second) operation and to CCITT Standard V.27 ter. for 4800/2400 bps operation. The low-speed (300 bps) modem, which is used for handshaking, conforms to CCITT standard V.21 channel 2 or equivalent.
Page: 17 Service Guide OF1000 Chapter 2 Principles of Operation 2.1.04 Automatic Fall-back Mode The Okifax 1000 will change the message transmitting speed according to the following fall-back plan. The Okifax 1000 will first transmit a page of the message at 9600 bps. The receiving station will continuously monitor the received data.
Page: 18 Service Guide OF1000 Chapter 2 Principles of Operation 2.1.05 Telephone Line Connection The Okifax 1000 is connected to the telephone line via the LINE-JU Board. Two RJ-11 connectors are provided; one for connection to the phone line, and the other for an external telephone. A separate modular jack is provided for connection of the Okifax 1000s handset.
Page: 19 Service Guide OF1000 Chapter 2 Principles of Operation 2.1.06 Error Correction Mode (ECM) The Okifax 1000 features Error Correction Mode (ECM). When communicating with a remote unit that also has ECM, this feature provides error-free transmission. What follows is an explanation of how ECM works.
Page: 20 Service Guide OF1000 Chapter 2 Principles of Operation 2.1.07 Major Assemblies The following major assemblies make up the Okifax 1000 facsimile machine. · Main Control Board MCNT-150 · Printer Interface Board PCNT-150 · Network Control Unit Board NCU-U ·...
Page: 21 Service Guide OF1000 Chapter 2 Principles of Operation Okifax 1000 Cross-Sectional View Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 22 Service Guide OF1000 Chapter 2 Principles of Operation Copy Function Block Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 23 Service Guide OF1000 Chapter 2 Principles of Operation Report Print Function Block Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 24 Service Guide OF1000 Chapter 2 Principles of Operation 2.2 TRANSMITTER THEORY OF OPERATION 2.2.01 Typical Transmission When a telephone number is dialed through the Okifax 1000 (either manually or through auto-dial), a connection will be established with the receiving station through the Public Switched Telephone Network (PSTN).
Page: 25 Service Guide OF1000 Chapter 2 Principles of Operation 300 bps Transmit Handshake Operation Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 26 Service Guide OF1000 Chapter 2 Principles of Operation 300 bps Receive Handshake Procedure Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 27 Service Guide OF1000 Chapter 2 Principles of Operation G3 Transmit Functional Block Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 28 Service Guide OF1000 Chapter 2 Principles of Operation 2.2.02 Operator Panel Through the operator panel (OPE-150), the end user initiates transmit and receive operations, sets desired options, programs telephone numbers and other data, and interfaces in all facets of the operation of the machine.
Page: 29 Service Guide OF1000 Chapter 2 Principles of Operation 2.2.03 Automatic Document Feeder (ADF) The automatic document feeder transfers document sheets to the scan unit automatically, one at a time. The following diagram shows the mechanism used for detecting the leading and trailing edges of a document.
Page: 30 Service Guide OF1000 Chapter 2 Principles of Operation 2.2.04 Scanner Assembly The Okifax 1000 uses a 1728-element direct contact type image scanning sensor. LEDs are located at the bottom of the scan glass and image sensors are located at the top of the glass.
Page: 31 Service Guide OF1000 Chapter 2 Principles of Operation 2.2.05 Encoder Scanned image data received by the PCNT is sent to the encoder/decoder (ENC/DEC) on the MCNT-150 board. The image data is compressed by the ENC/DEC according to the Modified Huffman (MH) and Modified Read (MR) encoding scheme, or MH only.
Page: 32 Service Guide OF1000 Chapter 2 Principles of Operation 2.2.06 Modem The modem, located on the MCNT-150 board, modulates the data in the correct G3 (9.6, 7.2, 4.8, or 2.4K bps) data rate that was determined during handshaking between the local machine and the remote receiver.
Page: 33 Service Guide OF1000 Chapter 2 Principles of Operation 2.2.07 Network Control Board (NCU) The NCU-U board receives the modulated data from the MCNT-150 board and transfers the data to the line board. The NCU board performs the following functions during the transmit operation.
Page: 34 Service Guide OF1000 Chapter 2 Principles of Operation 2.2.08 Line Board The line board provides the RJ-11 connection used to transmit data to the PSTN or PBX. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
Page: 35 Service Guide OF1000 Chapter 2 Principles of Operation 2.3 RECEIVER THEORY OF OPERATION NOTE: Refer to the G3 Receive Operation Block Diagram 2.3.01 Operator Panel Through the operator panel, the user initiates manual receive operations and sets auto-answer options.
Page: 36 Service Guide OF1000 Chapter 2 Principles of Operation G3 Receive Operation Block Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 37 Service Guide OF1000 Chapter 2 Principles of Operation 2.4 LED PRINTER 2.4.01 Principal Components The principal hardware components of the printer unit are listed below. · Printer Control Board (PCNT-150) · Power Supply Board (PWU-150) · Sub-Power Board (PSUB-150) ·...
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Page: 38 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.02 Printer Control Board (PCNT-150) The printer control board (PCNT-150) contains a microprocessor, an EPROM which stores the printer control program, and 640 Kbytes of dynamic RAM. This board controls the paper feed and paper transport functions. This board also activates the LED array diodes, which leave a latent electrostatic image on the photosensitive drum.
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Page: 39 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.03 Power Supply Board (PWU-150) The power supply is a switching-type unit, which generates the following voltages from the AC input voltage. · + 5 vdc : Printer Logic · + / - 12 vdc: Interface Signal Levels ·...
Page: 40 Service Guide OF1000 Chapter 2 Principles of Operation Power Supply Block Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 41 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.04 Sub-Power Supply Board (PSUB-150) The PSUB-150 consists of IC1 (a one-chip CPU), a cover-open switch, the high voltage generation circuit and the photo-sensors. Photosensors · PS1 - Outlet Sensor - Detects paper jams at the paper exit path.
Page: 42 Service Guide OF1000 Chapter 2 Principles of Operation Sub-Power Supply Board Block Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 43 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.05 Fuser Unit The fuser unit is controlled by a thermistor, the printer interface gate array, an LSI and the CPU to keep the heat roller surface temperature within a predetermined range (about 150 degrees Celsius).
Page: 44 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.06 Main Motor (Drum Motor) The main motor is controlled by the motor control LSI, on the PCNT-150 board. The motor used is a four-phase motor, driven by the two phase excited signal generated by the LSI.
Page: 45 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.07 LED Array Data for the 1,728 LEDs in the LED array is placed in the shift register by the HD CLK signal. The data is loaded in the latch circuit by the HD LD signal.
Page: 46 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.08 DC Fan The fan is controlled by the FAN ON-P signal from the PCNT-150 board. In order for the facsimiles printer to operate, the signal FAN SENSE-N must be active.
Page: 47 Service Guide OF1000 Chapter 2 Principles of Operation 2.4.09 Registration Motor The registration motor is driven clockwise for initial receive paper loading, then counterclockwise for paper feeding. The motor is controlled by the motor drive IC on the PCNT-150 board.
Page: 48 Service Guide OF1000 Chapter 2 Principles of Operation 2.5 PRINTING PROCESS 2.5.01 General Information Hopping and feeding are controlled by a single registration motor. Turning the registration motor in the "A" direction drives the hopping roller. Turning the registration motor in the "B" direction drives the registration roller.
Page: 49 Service Guide OF1000 Chapter 2 Principles of Operation Printing Process Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 50 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.02 Hopping Hopping loads paper from the paper cassette. During the hopping operation, the registration motor turns in a clockwise direction. This motor drives the hopping roller, which in turn advances the paper until the inlet sensor 1 switches ON.
Page: 51 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.03 Feeding Feeding transports paper through the printer. After the completion of hopping, the registration motor turns in a counter-clockwise direction. This counter-clockwise motion drives the registration roller and advances the paper. The hopping gear turns, but the one-way bearing does not allow the hopping roller to turn.
Page: 52 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.04 Charging Charging applies -1.3 Kvdc to the charge roller. The charge roller contacts the image drum surface. The charge roller has two layers: a conductive layer and a surface protective layer. The surface layer is flexible, which assures proper contact with the photosensitive drum.
Page: 53 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.05 Exposing The image drum has four layers. · Carrier Transfer Layer (CTL) · Carrier Generation Layer (CGL) · Underlayer (UL) · Aluminum Base The CTL and CGL make up the organic photo conductor layer (OPC), which is about 20 micrometers (m m) thick.
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(accumulated by the contact charge of the charge roller), lowering the potential on the image drum surface. The resultant drop in the potential of the irradiated part of the image drum surface forms an electrostatic latent image on it. The surface potential on this irradiated part of the image drum is approximately -100 vdc.
Page: 54 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.06 Developing The electrostatic latent image formed on the image drum surface is developed into a visible image. Developing takes place when contact is made between the image drum and the developing roller.
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NOTE: The toner supply roller and the developing roller are supplied with the bias voltages required during the developing process. The toner supply roller is charged to -450 vdc. The developing roller is charged to -300 vdc. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 55 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.07 Transfer The transfer roller is made of a conductive sponge material. The roller keeps the paper in constant contact with the image drum. Paper is placed over the image drum surface. A positive charge (opposite in polarity to the toner) is applied to the paper from the reverse side.
Page: 56 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.08 Fusing After transfer, the toner image is fused to the paper by heat and pressure. The paper passes between the fusing roller and the pressure roller. The fusing roller has a teflon coating and contains a 400 watt halogen lamp.
Page: 57 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.09 Cleaning The image drum is cleaned at the end of transfer. The residual toner on the image drum is attracted to the cleaning roller, which has a + 400 vdc static charge.
Page: 58 Service Guide OF1000 Chapter 2 Principles of Operation 2.5.10 Printing Refer to the Printing Process Diagram Printing is accomplished as follows. · Approximately - 1.3 Kvdc is supplied to the charge roller. This causes the drum to charge to approximately - 750 vdc.
Page: 59 Service Guide OF1000 Chapter 2 Principles of Operation 2.6 SENSORS AND SWITCHES 2.6.01 Paper Jam Detection Paper jam detection monitors the location of paper when the printer is powered ON and during printing. If any of the following jams are present, the printing process is interrupted and the message PAPER JAM will be displayed on the LCD.
Page: 60 Service Guide OF1000 Chapter 2 Principles of Operation Sensor Location Diagram (Top View) Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 61 Service Guide OF1000 Chapter 2 Principles of Operation Detail of Sensor / Lever Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 62 Service Guide OF1000 Chapter 2 Principles of Operation Paper Inlet Jam This jam occurs when either of the following conditions occur. · When the printer is powered ON, paper is at inlet sensor 1. · After the hopping operation is attempted three times, the leading edge of the paper does NOT reach inlet sensor 1.
Page: 63 Service Guide OF1000 Chapter 2 Principles of Operation Paper Feed Jam This jam occurs when either of the following conditions occur. · The paper does not pass over the paper sensor within a pre-determined period of time. · The leading part of the paper does not reach the outlet sensor within a pre-determined period of time after the paper has passed over the paper sensor.
Page: 64 Service Guide OF1000 Chapter 2 Principles of Operation 2.6.02 Toner Low Sensor The toner well of the image drum cartridge contains a toner agitator. Whenever the image drum rotates, the toner agitator attempts to turn. A spring clip in the bottom of the toner well (along with the proper amount of toner) holds the agitator at the bottom of the well.
Page: 65 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.1 MAINTENANCE 3.1.01 General Information This section lists the parts replacement, adjustment, cleaning, and lubrication procedures. Disassembly should not be performed unless absolutely necessary. NEVER perform disassembly on a malfunctioning unit until you have followed the failure analysis procedures in Section Four of this Service Handbook.
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· Use the recommended maintenance tools. · When disassembling, follow the listed sequence. Failure to follow the correct sequence may result in damaged parts. · Since screws, collars and other small parts are easily lost, they should be temporarily attached to the original positions. ·...
Page: 66 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2 DISASSEMBLY/ASSEMBLY PROCEDURES General Information This section contains the disassembly procedures. Only the removal procedures are explained here. Reverse the procedure for the installation. At the bottom of each procedure is a listing of Okidata part numbers, item descriptions, and cross-references to Appendix B.
Page: 67 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.01 Preliminary Items NOTES: Refer to Section 3.4 of this Service Handbook for cleaning details. Refer to Section 4.8 of this Service Handbook for Toner and Drum Counter Information. 1. Press the AC switch and power OFF the unit.
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P/N 52106701 Kit: Toner Cartridge Consumable B.2.04 ,B.2.20 P/N 53571901 Cassette Separator Assembly RSPL B.2.07 P/N 50925801 Spring: Cassette Separator RSPL B.2.07 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 68 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.02 LED Head CAUTION Do NOT touch the LEDs. 1. Perform this procedure: 3.2.01 2. Raise the document table (1). 3. Press the buttons (2) and raise the copy stacker (3).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 69 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.03 Terminal Cover Cap, Rear Cover, and Fan 1. Perform this procedure: 3.2.01 2. Remove the screw (1). 3. Remove the terminal cap cover (2). NOTE: You do not have to remove the terminal cover cap to remove the rear cover and fan.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 70 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.04 Line Board (LINE-JU) 1. Perform these procedures: 3.2.01 3.2.03 2. Detach the cable to connector CN2 of the line board (LINE-JU) (1). 3. Detach the cable to connector CN5 of the board.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 71 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.05 Package Shelf Assembly 1. Perform these procedures: 3.2.01 3.2.03 3.2.04 2. Remove the four screws (1). 3. Pull the package shelf (2) out slightly. 4. Remove the three screws (3) holding the tie wraps down.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 72 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.06 Network Control Unit (NCU-U) 1. Perform these procedures: 3.2.01 3.2.03 3.2.04 3.2.05 2. Disconnect the cables from the connectors (see below). 3. Remove the three screws (1). 4. Remove the network control unit (NCU) (2).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 73 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.07 Main Control Board (MCNT-150) 1. Perform these procedures: 3.2.01 3.2.03 3.2.04 3.2.05 2. Detach the cables from connectors (see below). 3. Remove the two screws (1). 4. Remove the main control board (2).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 74 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.08 Printer Control Board (PCNT-150) 1. Perform these procedures: 3.2.01 3.2.03 3.2.04 3.2.05 2. Detach the cables from the connectors (see below). 3. Remove the two screws (1). 4. Remove the printer control board (2).
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P/N 56510703 Motor: Main Stepper B.2.05 , B.2.17 P/N 57001301 Cable: PCNT-S Motor B.2.17 P/N 56510902 Fan B.2.16 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 75 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.09 Left Side Cover 1. Perform this procedure: 3.2.01 2. Open the control panel unit (1). 3. Remove the two screws (2). 4. Open the document guide assembly (3). 5. Open the copy stacker (4).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 76 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.10 Hook Switch Board (Hook-SW) 1. Perform these procedures: 3.2.01 3.2.09 2. Remove the two screws (1). 3. Detach the two cables (2). 4. Remove the hook switch board (3).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 77 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.11 Power Supply Unit (PWU) 1. Perform these procedures: 3.2.01 3.2.09 2. Remove the two screws (1). 3. Disconnect the four connectors (see below). 4. Remove the power supply unit (2).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 78 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.12 Gear Frame Assembly 1. Perform these procedures: 3.2.01 3.2.09 3.2.11 2. Disconnect the cable from the transmit stepper motor. (Not shown) 3. Remove the five screws (1). 4. Remove the gear frame assembly (2).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 79 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.13 Transmit Stepper Motor 1. Perform these procedures: 3.2.01 3.2.09 3.2.11 3.2.12 2. Remove the two screws (1). 3. Disconnect the connector (2). 4. Remove the transmit stepper motor (3).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 80 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.14 Gear Frame and Gears 1. Perform these procedures: 3.2.01 3.2.09 3.2.11 3.2.12 3.2.13 2. Remove the four screws (1). 3. Remove the heat sink (2). 4. Remove the four gears.
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P/N N/A Screw RSPL B.2.09 P/N N/A Screw RSPL B.2.09 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 81 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.15 Memory Card (Option) 1. Power OFF the unit and detach the AC power cord. 2. Remove the memory card cover (1). 3. Remove the memory card (2). P/N 53070101 Cover: IC Card Cap RSPL B.2.01...
Page: 82 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.16 Right Side Cover CAUTION Do NOT attempt to remove the right side cover until the memory card has been removed. To completely remove the right side cover, you must also remove the speaker.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 83 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.17 Document Guide Assembly 1. Perform these procedures: 3.2.01 3.2.15 3.2.16 2. Close the copy stacker (1). 3. Remove the document guide assembly (2). NOTE: The document guide assembly includes the left and right document guides, the document hopper, and the document guide cover.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 84 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.18 Speaker 1. Perform these procedures: 3.2.01 3.2.03 3.2.04 3.2.05 3.2.15 3.2.16 2. Remove the screw (1). 3. Remove the speaker bracket (2) and speaker (3). NOTE: The speaker harness goes to connector CN5 of the MCNT board.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 85 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.19 Separation Rubber Assembly 1. Power OFF the unit and detach the AC power cord. 2. Open the control panel unit (1). 3. Remove the separation rubber assembly (2) by lifting the assembly from its mounting hooks.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 86 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.20 Control Panel Assembly 1. Power OFF the unit and detach the AC power cord. 2. Open the control panel assembly (1). 3. Remove the two screws (2). 4. Disconnect the connector (3).
Page: 87 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.21 Upper Paper Guide Assembly 1. Perform these procedures: 3.2.01 3.2.15 3.2.20 2. Remove the screw (1) and detach the ground wire. 3. Open the upper paper guide assembly (2) to its full upright position.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 88 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.22 Upper Feed Roller Assembly 1. Perform these procedures: 3.2.01 3.2.15 3.2.20 3.2.21 2. Remove the three screws (1). 3. Remove the left (2) and right (3) ADF ground plates.
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P/N N/A Bearing: ADF RSPL B.2.14 P/N 50516401 Washer: Compression RSPL B.2.14 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 89 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.23 Pinch Roller 1. Perform these procedures: 3.2.01 3.2.15 3.2.20 3.2.21 2. Using a needle nose pliers, remove the spring (1). 3. Remove the pinch roller (2). 4. Remove the ADF tension arm (Not shown).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 90 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.24 Sub Pinch Roller Guide Assembly 1. Perform these procedures: 3.2.01 3.2.15 3.2.20 3.2.21 2. Lift the locking edge of the sub pinch roller guide from the locking tab and slide it forward.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 92 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.26 Sensor Roller Assembly 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.25 2. Remove the sensor roller assembly (1). NOTE: The sensor roller assembly consists of the sensor roller, the Z22 gear, and the bearing. To replace any of these parts, order the assembly.
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Page: 93 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.27 Sub Roller Assembly 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.25 2. Remove the sub-roller assembly (1). NOTE: The sub roller assembly consists of the sub roller and the sub roller shaft. To replace either of the parts, order the assembly.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 94 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.28 ADF Roller Assembly 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.25 2. Remove the ADF roller assembly (1). NOTE: The ADF roller assembly consists of the ADF feed roller, the ADF shaft, the ADF (B) collar, the Z49 gear, the ADF roller spring, the ADF bearing, the E-ring, and the compression washer.
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Page: 95 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.29 Pinch Roller 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.25 3.2.28 2. Press down and hold the left (1) and right (2) ADF pinch springs. 3. Press down and release the pinch roller (2).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 96 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.30 Document Detect Assembly (PC1) 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.25 3.2.28 2. Disconnect the connector (1). 3. Press in the direction of the arrow and hold the latch (2) then remove the document detect assembly (3).
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Page: 97 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.31 Read Station Sensor Assembly (PC2) 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.25 3.2.26 2. Disconnect the connector (1). 3. Using a flat-head screwdriver, press and hold the latch (2) and remove the read station sensor assembly (3).
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Page: 98 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.32 Exit Guide 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.20 3.2.21 3.2.25 2. Use a flat screwdriver to release the two latches (1). 3. Remove the exit guide (2).
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Page: 99 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.33 Lower Feed Roller Assembly 1. Perform these procedures: 3.2.01 3.2.09 3.2.11 3.2.12 3.2.15 3.2.16 3.2.20 3.2.21 3.2.25 3.2.32 2. Remove the lower feed roller assembly (1). NOTE: The assembly is made of the feed roller two, the Z17 gear, the ADF bearing, and the compression washer.
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Page: 100 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.34 Image Sensor Assembly 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.20 3.2.21 3.2.25 3.2.26 3.2.32 2. Remove the four screws (1). 3. Detach the cable from the connector (2).
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P/N N/A Sensor RSPL B.2.13 P/N N/A Cable: Earth RSPL B.2.13 P/N N/A Screw RSPL B.2.13 P/N N/A Screw RSPL B.2.13 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 102 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.36 Scanner Frame Assembly CAUTION: Use extreme caution when removing the scanner frame assembly. The speaker cable is routed through a hole in the scanner frame. The LED cable and stepper motor cables are clamped to the scanner frame assembly. Release these cables before removing the frame.
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P/N N/A Clamper RSPL B.2.10 P/N 50925601 Spring: Top Cover Release RSPL B.2.10 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 103 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.37 Release Guide Assembly 1. Perform these procedures: 3.2.01 3.2.09 3.2.15 3.2.16 3.2.17 3.2.20 3.2.21 3.2.25 2. Use a needle nose pliers to remove the spring (1). 3. Release the tabs (2) and remove the release guide assembly (3).
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Page: 104 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.38 Second Tray Interface Board 1. Perform these procedures: 3.2.01 3.2.03 3.2.15 3.2.16 2. Detach the cable from connector CN7 of the PCNT board. (Static prevention) 3. Remove the screw (1).
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Page: 105 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.39 Registration and Main Stepper Motors 1. Perform these procedures: 3.2.01 3.2.05 3.2.15 3.2.16 2. Cut the ty-wrap to release the cables. 3. Remove the two screws (1). 4. Carefully work the cables from the frame.
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Page: 106 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.40 Eject Roller Assembly 1. Perform these procedures: 3.2.01 3.2.03 3.2.04 3.2.05 3.2.09 3.2.15 3.2.16 3.2.20 3.2.21 3.2.36 3.2.37 2. Open the copy stacker (1). 3. Release the latch (2) and remove the eject roller assembly (3).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 107 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.41 Manual Feed Guide Assembly 1. Perform these procedures: 3.2.01 3.2.15 3.2.16 3.2.17 2. Lift the inner cover (1). 3. Press the extensions (2) in the direction of the two A arrows and remove the manual feed guide assembly (3).
Page: 108 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.42 Face-Down Stacker Cover Assembly 1. Perform these procedures: 3.2.01 3.2.02 3.2.09 3.2.15 3.2.16 2. Disconnect the LED cable (1). 3. Press the extensions (2) in the direction of arrows A and release the face-down stacker cover assembly (3) from the reset levers (4).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 109 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.43 Fuser Unit Assembly WARNING: Allow the fuser unit assembly to cool before servicing. 1. Perform these procedures: 3.2.01 3.2.02 3.2.09 3.2.15 3.2.16 3.2.42 2. Remove the four screws (1).
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Page: 112 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.46 Reset Levers and Pressure Roller 1. Perform these procedures: 3.2.01 3.2.02 3.2.03 3.2.04 3.2.05 3.2.09 3.2.11 3.2.15 3.2.16 3.2.17 3.2.28 3.2.36 3.2.39 3.2.40 3.2.41 3.2.42 3.2.43 3.2.44 2. Use a needle nose pliers to remove the stacker cover reset spring (1).
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4. Remove the left reset lever (2). 5. Remove the right reset lever (3). 6. Lift the back-up (pressure) roller (4) at A and slide it in the direction of arrow B and remove the roller, using care not to lose the bushings or springs. 7.
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Page: 113 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.47 Transfer Roller CAUTION: Do NOT touch the transfer roller! Touching the transfer roller may cause incomplete toner transfer, resulting in faded output. Use extreme care when lifting the transfer roller. The left bearing will break if too much twist or pressure is applied .
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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4. Remove the registration roller bearing (3). NOTE: There are two one-way clutch gears (called the hopping roller clutch gear) used in two places. One is with the registration roller. The other is with the hopping roller assembly. Lubrication Lightly lubricate the points where the registration roller contacts either the frame or the bearing. Refer to Section 3.5 of this Service Handbook for lubrication details P/N 51228901 Gear: Hopping Roller Clutch RSPL B.2.06...
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3. Remove the bearing (2). 4. Slide the hopping roller assembly (3) in the direction of arrow A and remove the roller. NOTE: The hopping roller assembly consists of the hopping roller shaft and the hopping roller rubber. To replace either of these parts, order the assembly. There are two one-way clutch gears (called the hopping roller clutch gear) used in two places.
Page: 116 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.50 Inlet Sensor Plates 1. Perform these procedures: 3.2.01 3.2.02 3.2.03 3.2.04 3.2.05 3.2.09 3.2.11 3.2.15 3.2.16 3.2.17 3.2.28 3.2.36 3.2.39 3.2..40 3.2.41 3.2.42 3.2.43 3.2.44 2. Working from underneath, press the latches (1) in the direction of arrows A and lift the plate (2) out.
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3 is inlet sensor plate 2. 4 is inlet sensor plate 1. 5 is the paper sensor plate. CAUTION: Do NOT allow lubricant to contact these plates. P/N 51010701 Plate: Sensor (Inlet) RSPL B.2.06 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 117 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.51 Outlet Sensor Plate 1. Perform these procedures: 3.2.01 3.2.02 3.2.03 3.2.04 3.2.05 3.2.09 3.2.11 3.2.15 3.2.16 3.2.17 3.2.28 3.2.36 3.2.39 3.2..40 3.2.41 3.2.42 3.2.43 3.2.44 2. Working from underneath, press the latches (1) in the direction of arrows A and lift the outlet sensor plate (2) out.
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P/N 51010801 Plate: Sensor (Outlet) RSPL B.2.06 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 118 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.52 Toner Sensor Plate 1. Perform these procedures: 3.2.01 3.2.02 3.2.03 3.2.04 3.2.05 3.2.09 3.2.11 3.2.15 3.2.16 3.2.17 3.2.28 3.2.36 3.2.39 3.2..40 3.2.41 3.2.42 3.2.43 3.2.44 2. Working from underneath, press the latches (1) in the direction of arrows A and lift the toner sensor plate (2) out.
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Do NOT allow lubricant to contact the toner sensor plate. P/N 50405501 Plate: Sensor (Toner) RSPL B.2.06 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 120 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.2.54 Left and Right Cassette Guides and Base Assembly 1. Perform these procedures: 3.2.01 3.2.02 3.2.03 3.2.04 3.2.05 3.2.09 3.2.11 3.2.15 3.2.16 3.2.17 3.2.28 3.2.36 3.2.39 3.2..40 3.2.41 3.2.42 3.2.43 3.2.44...
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3. Remove the left paper cassette guide (2). 4. Remove the screw (3). 5. Remove the right paper cassette guide (4). NOTE: The base assembly consists of the left and right cassette assembly guides, the cassette eject springs, the support spring, the base plate, insulator, and the rubber foot. To replace any of these parts, order the assembly.
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Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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P/N 51011401 Plate: Paper Supply Sensor RSPL B.2.08 P/N 51011501 Plate: Cassette Sensor RSPL B.2.08 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 122 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.3 ADJUSTMENTS AND SERVICE SETTINGS 3.3.01 General Information The Okifax 1000 has one adjustment, the LED Head Drive Time setting. This adjustment is performed by setting the positions 1 through 4 of Switch 1 on the PCNT board.
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LED Label Diagram Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 123 Service Guide OF1000 Chapter 3 Maintenance & Disassembly LED Intensity Rating / Dip Switch Settings Table Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 124 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.4 CLEANING 3.4.01 General Information Routine inspection and cleaning should be performed every six months or as needed. 1. Remove any dropped toner and dust. 2. Clean inside and around the printer with a vacuum cleaner (designed to pick-up toner) when necessary.
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3. Discard the used pad. 3.4.03 Printer Unit 1. Clean the inside of the unit with a vacuum cleaner designed to handle toner. 2. Be sure to thoroughly vacuum around all sensors. CAUTION: If you use a vacuum cleaner that does not have a toner filter, you may severely damage the vacuum cleaner.
Page: 125 Service Guide OF1000 Chapter 3 Maintenance & Disassembly 3.5 LUBRICATION 3.5.01 General Information CAUTION: Do NOT touch the transfer roller! Touching the transfer roller may cause incomplete toner transfer, resulting in faded output. Lubrication should be performed once a year or as necessary.
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Page: 126 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.1.01 Introduction This section is used to isolate problems to the assembly level. Application problems and detection of faulty components on the printed circuit boards are not addressed. refer first to Section 4.4 of this Service Handbook.
Page: 127 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.2 TROUBLESHOOTING UPDATES 4.2.01 General Information Okidata distributes updated troubleshooting information in three ways. 1. Okilink II 2. Faxable Facts 3. Technical Service Bulletins 4.2.02 Okilink II Okilink II is Okidatas Bulletin Board Service. This service is available to all Okidata Certified Service Technicians.
Page: 128 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.3 REPORTING PROBLEMS 4.3.01 General Information Okidata strives to provide accurate and detailed service information through its training materials. The Technical Training Group realizes that service technicians have valuable experience, knowledge, and opinions.
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Mailing Address If you respond by mail, please use the appropriate address listed in the Service Center Reference Guide. Information Provided Please provide the following information when reporting problems. 1. Okidata Dealer Number 2. Technicians Name 3. Company Name 4. Companys Address (Street, City, State/Province, ZIP / Postal Code, Country) 5.
Page: 129 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.4 TROUBLESHOOTING TIPS 4.4.01 Preliminary Checks 1. Is the unit operated under the proper ambient conditions? 2. Is the paper being used made specifically for xerographic printing? 3. Have the toner cartridge and image drum been replaced as recommended? 4.
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5. Your Okifax 1000 will not dial. Make sure that the telephone line is connected to the LINE JACK. Lift the handset and check for a dial tone. If you do not hear one, there may be a problem with your telephone line.
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begin dialing (refer to DIALING PARAMETERS in the Users Documentation for AUTO START information). Confirm that the correct dial method is set (pulse or tone). 12. You set your Okifax 1000 for delayed transmission but nothing happened. Check your operator panel display to assure that you have set the DATE/TIME correctly. 13.
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21. You have connected an answering machine to your Okifax 1000 and it does not work. For an answering machine to function properly, TECHNICAL FUNCTION 45 should be set ON to enable the TAD Reception Mode. The TAD Reception Mode is enabled when the AUTO REC Key is pressed.
Page: 130 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.5 REPAIR ANALYSIS PROCEDURES - Using the RAPs 4.5.01 Using the RAPs When using the Repair Analysis Procedures, follow these steps. · Use the RAP INDEX to find the RAP which is associated with the problem.
Page: 131 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.5.02 RAP Index Description Number No LCD Display Alarm LED is lit Local Copy Problem Auto-Dial Problem Data Transmission Problem Auto Reception Problem Reception Problem Self-Diagnosis Failure Scan Operation Test Failure...
Page: 132 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 01: No LCD Display START Is the Okifax 1000 powered ON? NO Power ON the Okifax 1000. YES Is + 5 vdc present at CN1, pin 6 of the OPE-150 board? YES Check the cable between CN1 of the OPE-150 and CN9 of the MCNT-150 for damage.
Page: 133 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 02: Alarm LED is Lit START Has a communication error occurred? YES Press STOP and print an Activity Report (Refer to the Service Code List in Section 4.7 of this manual).
Page: 134 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 03: Local Copy Problem START Perform the Scanner Operation / Calibration Test (Refer to Section 4.6 Is the message RESULT OK displayed on the LCD? NO Replace the contact image sensor.
Page: 135 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 04: Auto-Dial Problem NOTE: Make sure that your selected dialing method (tone/pulse) is appropriate for your Telco / PBX needs. Refer to the Dialing Parameters in the Users Documentation.
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Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 136 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 05: Data Transmission Problem NOTE This RAP determines the cause of a problem which occurs after the Okifax 1000 connects with a remote station. Before troubleshooting any communication problems, run Self-Diagnosis, then verify that the firmware is the most current version (in accordance with the Technical Service Bulletins - TSBs).
Page: 137 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 06: Auto Reception Problem START Place the Okifax 1000 in the manual receive mode. Is manual reception working properly? NO Replace the following assemblies in the order listed.
Page: 138 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 07: Reception Problem NOTE This RAP determines the cause of a problem which occurs after the Okifax 1000 connects with a remote station. Before troubleshooting any communication problems, run Self-Diagnosis, then verify that the firmware is the most current version (in accordance with the Technical Service Bulletins - TSBs).
Page: 139 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 08: Self-Diagnosis Failure START Perform the Self Diagnosis Test (Refer to 4.6 Is the quality of the printed output satisfactory? NO Perform the Printer Unit Print Test. (Refer to 4.6 YES Is the M-ROM Hash Check OK? NO Replace the EPROM on the MCNT-150 board.
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YES End of procedure. NO Replace the MCNT-150. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 140 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 09: Scan Operation Test Failure START Does the message SCANNING ERROR appear on the LCD when calibrating the CIS? YES Be sure that plain white bond (A4 size) is loaded on the automatic document feeder.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 141 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 10: LED Test Failure START Do one or more LEDs light? YES Replace the OPE-150 board. NO Is + 5 vdc present at CN1, pin 6 of the OPE-150 board? YES Check the cable between CN1 of the OPE-150 and CN9 of the MCNT-150 for damage.
Page: 142 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 11: Tone Test Failure START Is the monitor volume (USER FUNCTION #5) adjusted so the tones will be audible? NO Modify User Function #5. YES Is CN11 (speaker harness) connected to CN11 of the MCNT-150? NO Connect it.
Page: 143 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 12: High-Speed Modem Test Failure START Place the leads of your multimeter across the RJ-11C data terminals, TIP and RING (you will be measuring rms voltage). Perform the H-MODEM SEND TEST (transmitter) and the H-MODEM RECEIVE TEST (receiver).
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YES End of procedure. NO Contact Okidata Technical Support. YES Replace the MCNT-150 board. Is the problem resolved? YES End of procedure. NO Contact Okidata Technical Support. POINT - A YES Does the multi-meter read approximately .27 volts rms? NO The line may be bad. Call the TELCO for verification. YES Place the leads of your multimeter across CN7 pins 1 and 2 of the NCU board.
Page: 144 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 13: Multi-Frequency Tone Test Failure START Do all keys of the ten-key pad fail to generate a tone? NO Replace the OPE-150 board. Is the problem resolved? NO Replace the MCNT-150 board.
Page: 145 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 14: Printer Unit Print Test Failure START Does the Horizontal Rule Test Pattern print continuously? YES Is the quality of the printer output satisfactory? Refer to RAP 22 YES End of procedure.
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YES End of procedure. NO Contact Okidata Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 146 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 15: Voice Message Test Failure START Is the monitor volume (USER FUNCTION #5) adjusted so the Voice Message will be audible? NO Modify User Function #5. YES Is CN11 (speaker harness) connected to CN11 of the MCNT-150? NO Connect it.
Page: 147 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 16: No Acoustic Line Monitor START Is the monitor volume (USER FUNCTION #5) adjusted so the Voice Message will be audible? NO Modify User Function #5. YES Is CN11 (speaker harness) connected to CN11 of the MCNT-150? NO Connect it.
Page: 148 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 17: Document Does Not Feed START Place a document on the automatic document feeder. Does the sub-roller rotate? NO Is the document touching PC1? NO Remove obstructions so the document can contact PC1.
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YES End of procedure. NO Replace ADF assembly. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 149 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 18: Multiple Documents Feed START Remove the original documents, fan them, then load the documents again. Is the problem resolved? YES End of procedure. NO Clean the separation rubber.
Page: 150 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 19: Document Skews START Make sure the document guides are set to the width of the document. Is the problem resolved? YES End of procedure. NO Clean the separation rubber, feed rollers, sub-roller and ADF roller.
Page: 151 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 20: Document Jams START Place a document on the automatic document feeder. Does the document feed at all? NO Is the document touching PC1? NO Remove obstructions so the document can contact PC1.
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YES Photocopy the original to 20 lb. bond, then load the photocopy. NO Are bits of paper or adhesive materials blocking the document feed route? YES Clean the document feed route, then clean the contact image sensor. NO Replace the separation rubber. Is the problem resolved? YES End of procedure.
Page: 152 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21: Printer Unit Problems Shown On LCD Display Category LCD Message Display Trouble Refer to Number Cover Open 01/31/93 23:59 [T/F] The cover COVER OPEN (scan unit) is open.
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Daily Status 01/31/93 23:59 [T/F] WAIT A MOMENT printer warming NO TONER [FAX] REPLACE Toner is TONER CART. running out. NOTE: The Action Items Referred to in RAP 21A through RAP 21G are listed at the end of the LCD Problem Charts.
Page: 153 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21A: Cover Open START Are both sides of the face-down stacker cover completely closed? NO Close the cover completely. YES Remove the rear cover. As you open and close the face-down stacker cover, can you hear the "click"...
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Is the problem resolved? YES End of procedure. NO Replace the PCNT-150 board. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 154 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21B: Printer Alarm 1 START Power the Okifax 1000, Off then On again. Is the problem resolved? YES End of procedure. NO Is the harness between CN1 of the PCNT-150 board and CN3 of the MCNT-150 board undamaged and properly connected? NO Replace or properly attach the harness.
Page: 155 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21C: Printer Alarm 2 START Power the Okifax 1000, Off then On again. Is the problem resolved? YES End of procedure. NO Is the harness between CN1 of the PCNT-150 board and CN3 of the MCNT-150 board undamaged and properly connected? NO Replace or properly attach the harness.
Page: 156 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21D: Printer Alarm 3 START Is the fan operating? YES Replace the PCNT-150 board. NO Remove the rear cover. Are the fan blades obstructed? YES Remove the obstruction.
Page: 157 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21E: Printer Alarm 4 START Remove the fuser unit. Check the resistance of the thermistor. Is it approximately 100K ohms at room temperature? NO Replace the thermistor. YES Check the resistance of the fuser lamp. Is it zero ohms? (Zero ohms - lamp is good, Infinite Ohms - lamp is bad) NO Replace the fuser lamp.
Page: 158 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21F: Paper Jam - Confirm and Stop START Is the paper cassette properly installed (loading too much paper may cause a paper jam)? NO Install the paper cassette / load the paper properly.
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YES Is the registration roller obstructed (the registration roller should turn freely) ? YES Remove the obstruction. NO Replace the following items in the order listed: (1) Registration roller assembly. (2) Registration Motor. (3) PCNT-150 board. NO Does the paper jam occur while the paper is at the exit sensor? YES Does the exit sensor lever move freely? NO Remove obstructions so the lever will move freely.
Page: 159 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 21G: No Paper START Is paper installed in the paper cassette? NO Load paper into the paper cassette. YES Is the paper cassette installed properly? NO Install the paper cassette properly.
Page: 160 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22: Image Problems Index to Image Problems Symptom Reference Troubleshootin Figure g Flowchart Number Poor Print Quality (images are Figure A light or blurred as a whole) Dark Background Density Figure B Printed Output is Blank.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 161 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22A: Poor Print Quality (Images Light or Blurred as a Whole) NOTE: If the output is of poor print quality upon receiving a fax, perform local copy before assuming that your Okifax 1000 is defective.
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NO Replace the image drum cartridge. Has the problem been resolved? YES End of procedure. NO Replace the sub-power supply board (PSUB-150). Has the problem been resolved? YES End of procedure. NO Replace the printer controller board (PCNT-150). Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
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Page: 162 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22B: Dark Background Density NOTE: If dark background density is on the output upon receiving a fax, perform local copy before assuming that your Okifax 1000 is defective. It is possible that the transmitting facsimile is defective.
Page: 163 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22C: Printed Output is Blank NOTE: If blank paper is output upon receiving a fax, perform local copy before assuming that your Okifax 1000 is defective. It is possible that the transmitting facsimile is defective.
Page: 164 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22D: Vertical Black Stripes on Printed Output NOTE: If vertical black stripes are on the output upon receiving a fax, perform local copy before assuming that your Okifax 1000 is defective. It is possible that the transmitting facsimile is defective.
Page: 165 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22E: Repetitive Spaced Marks on Printed Output NOTE: If repetitive spaced marks are on the output upon receiving a fax, perform local copy before assuming that your Okifax 1000 is defective. It is possible that the transmitting facsimile is defective.
Page: 166 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22F: Vertical White Streaks on Printed Output NOTE: If vertical white streaks appear on the output upon receiving a fax, perform local copy before assuming that your Okifax 1000 is defective. It is possible that the transmitting facsimile is defective.
Page: 167 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22G: Areas Missing From Printed Output NOTE: If print is missing from the output upon receiving a fax, perform local copy before assuming that your Okifax 1000 is defective. It is possible that the transmitting facsimile is defective.
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YES End of procedure. NO Contact Okidata Technical Support. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 168 Service Guide OF1000 Chapter 4 Failure & Repair Analysis RAP 22H: Poor Fusing NOTE: If the fusing unit is not functioning, the message PRINTER ALARM 4 will be displayed on the LCD. In this case, Refer to RAP 21 This RAP applies to situations where the printed output smears when touched.
Page: 169 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6 LOCAL DIAGNOSTIC TESTING The operator or service technician can perform the following local diagnostic tests by using the Ten-Key Operation Pad. · Self-Diagnosis · Scan Operation / CIS Calibration ·...
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Page: 170 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.01 Self-Diagnosis The Self-Diagnosis verifies operation of the LED Page Printer, and confirms the presence of Random Access Memory (RAM) and Read-Only Memory (ROM). The ROM Version is also displayed on the printout.
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Press SELECT FUNCTION to exit the test. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 171 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.02 Scan Operation Test / CIS Calibration The Scan Operation Test checks the automatic document feed system (ADF) and calibrates the contact image sensor (CIS). Refer to RAP 09 if the Scan Operation / CIS Calibration Test should fail.
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5. Press the "2" Key on the ten-key pad. 6. Load a sheet of white letter size paper in the document feed area. The following message will be displayed. SENSOR CALIBRATION YES NO 7. Press LEFT ARROW. NOTE: The Okifax 1000 will calibrate the CIS and display the following sequence of messages. SENSOR CALIBRATION CALIBRATING SENSOR CALIBRATION...
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Page: 172 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.03 LED Test The LED Test verifies the operation of the LEDs on the Operator Panel. Refer to RAP 10() if the LED Test should fail. Procedure 1. Press SELECT FUNCTION.
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Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 173 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.04 Tone Test The Tone Test allows service technicians to test the frequencies used in handshaking. Refer to RAP 11 if the Tone Test should fail. Procedure 1. Press SELECT FUNCTION.
Page: 174 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.05 High-Speed Modem Transmit Test This test must be run in conjunction with an Okifax 1000 at a remote location. The remote Okifax 1000 must be set up to run the High Speed Modem Receive Test.
Page: 175 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.06 High-Speed Modem Receive Test This test must be run in conjunction with an Okifax 1000 at a remote location. The remote Okifax 1000 must be set up to run the High Speed Modem Transmit Test.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 176 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.07 Multi-Frequency Tone Test This test is used to verify the operation of the multi-frequency touch-tone signals from the LINE terminal. Refer to RAP 13 if the Multi-Frequency Tone Test should fail.
Page: 177 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.08 Printer Unit Print Test This print test is used to test the printer unit independent of the facsimile device. Refer to RAP 14 if the Printer Unit Print Test should fail.
Page: 178 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.6.09 Voice Message Test This voice message test verifies the proper operation of the Okifax 1000s voice message capability. All languages are tested, regardless of the selected language. The voice message function is used in the TEL/FAX Mode.
Page: 179 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.7 REPORTS 4.7.01 Activity The Activity Report lists the Date, Time, Length of Session (in minutes), Total Pages, and the Service Code. The Service Code represents the result of each activity. Service Codes are used to determine if the session ended normally or not and are grouped as follows.
Page: 180 Service Guide OF1000 Chapter 4 Failure & Repair Analysis Service Codes List Code Description 0000 Successful end of communication. 1080 STOP key has been pressed while calling a remote fax. 10A2 Busy tone detected. 14A3 Second dial tone not detected 14C0 Dial tone not detected.
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21B0 Transmitter tried to perform Confidential Transmission but the remote receiver is not capable of Confidential Reception. 21B1 Transmitter tried to transmit by Broadcast Initiate Function but the remote fax is not capable of Broadcast. 21C0 In Closed Network Setting TSI/CIG/CST is either not received if received...
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41A0 There was no response to the post command in three attempts. 41A3 RTN received in response to the post command. 41A6 Received a signal other than the desired signal in response to the post command. 41A9 Fall-back in Phase C is not possible. 41AA Received PIN for the post command.
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908E Recording paper jam. 9090 Received DCN. 9091 Voltage reversal was detected because of line disconnection. 90B1 Picture memory checksum error. 90C1 Document removed prior to transmission. 90C6 Normal or error-free lines not received for 13 seconds. 90C7 Error frame protocol received. 90D0 Encoder hardware error (Picture storage fault).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 181 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.7.02 Protocol Dump The Protocol Dump Report provides the service technician with a tool to analyze the control signals of G3 protocol transmissions and receptions. This report can be generated manually or automatically. In either case, the SERVICE BIT (Technical Function #27) must be ON in order to print this report.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 182 Service Guide OF1000 Chapter 4 Failure & Repair Analysis Sample Analysis of Protocol Dump Data...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 183 Service Guide OF1000 Chapter 4 Failure & Repair Analysis Facsimile Control Field Conversion Table This chart shows all facsimile control field (FCF) signals which are needed to analyze the printed out protocol dump data. Some signals have two different hexadecimal codes, in accordance with the calling party or called party.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 184 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.8 RESETS The following Okifax 1000 counters must periodically be reset. · Toner Counter · Drum Counter · Fuser Counter WARNING: Although there is a PRINTER COUNTER RESET Option available, DO NOT reset the counter.
Page: 185 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.8.01 Toner Counter Reset You must reset the Toner Counter whenever you replenish toner. To reset this counter, perform the following actions. 1. Press SELECT FUNCTION. 2. Press RIGHT ARROW twice.
Page: 186 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.8.02 Drum Counter Reset You must reset the Drum Counter whenever the image drum is replaced. To reset this counter, perform the following actions. 1. Press SELECT FUNCTION. 2. Press RIGHT ARROW twice.
Page: 187 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.8.03 Fuser Counter Reset You must reset the Fuser Counter whenever the Fuser Unit is replaced. To reset this counter, perform the following actions. 1. Press SELECT FUNCTION. 2. Press RIGHT ARROW twice.
Page: 188 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.9 CLEARING THE RANDOM ACCESS MEMORY (RAM) CAUTION: Clearing the RAM will cause the loss of all previously programmed user and service data. This data will be reset to factory default settings. To prevent the loss of your customized settings, print a copy of the Configuration Report, Service Default Report and Telephone Directory Report before clearing the RAM.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 189 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.10 TECHNICAL FUNCTION (TF) SETTINGS 4.10.01 Accessing the Technical Function Settings In order to access the Technical Function settings, perform the following actions. 1. Press SELECT FUNCTION. 2. Press COPY twice.
Page: 190 Service Guide OF1000 Chapter 4 Failure & Repair Analysis Technical Function (TF) Listing Name Purpose Defaul Line Monitor Control Change the monitoring range: ON: Off-Hook to DCN OFF: Off-Hook to DIS Automatic Protocol Reports handshaking and Dump Select...
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Relay Broadcast Enables Relay Broadcast Initiate Function prompts. Confidential TX Enables the Confidential TX Function. H-Modem Rate Selection of the modem's 9600 starting speed 9600 bps or 4800 bps. Ignoring the First This function can be selected to compensate for poor phone line quality.
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Document Top Feed Adjusts the Start of Scan 0 mm Position of the ADF. The selectable range is from -7 mm to +10 mm in 1 mm increments. Document End Feed Adjusts the End of Scan 0 mm Position of the ADF. The selectable range is from -10 mm to +10 mm (in 1 mm increments).
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MMR Function Enables/disables MMR communication 75% Reduction Enables/disables 75% reduction (letter to legal reduction) Print Counter on LCD Continuously displays the value in the stand-by mode of the print counter on the operator panel LCD while the Okifax 1000 is in the idle mode.
Page: 191 Service Guide OF1000 Chapter 4 Failure & Repair Analysis 4.11 TELEPHONE ANSWERING DEVICE (TAD) INTERFACE 4.11.01 General Information The Telephone Answering Device (TAD) Interface allows Okifax units to share the same phone line with a telephone answering device. The Okifax unit and answering device work together to process incoming voice and fax calls, each to their own function.
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reception. If the remote caller decides to leave a voice message, the Okifax will attempt automatic reception when the caller had completed their message. This gives the remote caller an opportunity to manually send a fax whether or not they decide to leave a voice message. NOTE: If the answering device does not answer an incoming call within 35 seconds, the Okifax unit will begin automatic reception.
Page: 192 Service Guide OF1000 Chapter A Reference Charts A.1.01 General Information This section describes the characteristics of the printed circuit boards used in the Okifax 1000. The following areas are covered. · Function · Firmware · Fuses · Jumpers ·...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 193 Service Guide OF1000 Chapter A Reference Charts A.2 INDEX TO CHARTS Description Board Designation Section Main Control Board MCNT-150 A.2.01 Printer Control Board PCNT-150 A.2.02 Power Supply Unit PWU -150 A.2.03 Network Control Unit NCU-U A.2.04 Line Board LINE-JU A.2.05...
Page: 194 Service Guide OF1000 Chapter A Reference Charts A.2.01 Main Control Board (MCNT-150) Function The MCNT-150 controls the speaker, converts parallel send data to serial data, converts serial receive data to parallel data, modulates / demodulates data, and generates Multi-Frequency signals for tone dialing.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 195 Service Guide OF1000 Chapter A Reference Charts A.2.02 Printer Control Board (PCNT-150) Function This board controls the drum, resist, scan, and fan motors. It controls the fuser unit temperature and high voltage circuit, stores buffer memory (DRAM) of picture data, and generates head strobe signals (which enable the LED print head).
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 196 Service Guide OF1000 Chapter A Reference Charts A.2.03 Power Supply Board (PWU-150) Function The power supply board converts the AC input voltage into +5 vdc, +/-12 vdc, and +38 vdc for use throughout the printer. Firmware NONE Fuses F1: 6.3 amp 125 vac.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 197 Service Guide OF1000 Chapter A Reference Charts A.2.04 Network Control Unit (NCU-U) Function This board contains the CML relay, detects the Off-Hook condition, converts received data to digital signal levels, generates dial pulses, and detects ring signals, dial tones, and busy signals.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 198 Service Guide OF1000 Chapter A Reference Charts A.2.05 Line Board (LINE-JU) Function This board sends and receives data to and from the telephone line. Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points NONE Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business...
Page: 199 Service Guide OF1000 Chapter A Reference Charts A.2.06 Hook Switch (HOOK -150) Function This board provides the On-Hook / Off-Hook conditions, depending on the placement of the handset. Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches Activated: On-Hook...
Page: 200 Service Guide OF1000 Chapter A Reference Charts A.2.07 Operator Panel Board (OPE-150) Function This board contains the LCD and the LEDs, and board provides the operator interface to the Okifax 1000. Firmware NONE Fuses NONE Jumpers NONE Sensors...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 201 Service Guide OF1000 Chapter A Reference Charts A.2.08 Sub-Power Supply Board (PSUB- 150) Function This board generates the high voltages needed for the electrostatic printing process. Firmware NONE Fuses NONE Jumpers NONE Sensors The functions of the photosensors are described in Section 2 of this Service Handbook.
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 202 Service Guide OF1000 Chapter A Reference Charts A.2.09 Second Tray Interface Board Function This board connects the optional second paper tray unit to the PCNT board. Firmware NONE Fuses NONE Jumpers NONE Sensors NONE Switches NONE Test Points...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
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Page: 203 Service Guide OF1000 Chapter B Illustrated Parts Listing B.1 ILLUSTRATED PARTS LISTING B.1.01 General Information This appendix will assist you in identifying the assemblies and parts of the Okifax 1000. Once you have used Section Four (Failure Analysis) to find a defective part, you can locate the part number in this section.
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REMEMBER Current part numbers, recommended stocking levels, and pricing information are available through Okilink Refer to the Service Center Reference Guide for information on accessing Okilink II. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 204 Service Guide OF1000 Chapter B Illustrated Parts Listing B.1.02 Definition of Terms RSPL Okidata recommends that this part/assembly be on hand for servicing. Consumable A consumable is a supply item which has a specified life and needs to be replaced periodically. It is purchased and installed by the end user.
Page: 205 Service Guide OF1000 Chapter B Illustrated Parts Listing B.1.03 Parts Ordering Information General Information All authorized Okidata resellers may order spare parts and consumables for Okidata products. Orders are placed through Okidatas Logistics Department. When a technician has successfully completed a product certification course and the dealer has become service authorized, an information package will be provided to the dealer.
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Use this Appendix, Okilink II, or contact Okidata Technical Support to find the correct part number. Refer to the Service Center Reference Guide for information on contacting Okidata. Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 206 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2 CHARTS Below is an index to the illustrated parts breakdown charts. Description Section Cabinet Assembly (1 of 2) B.2.01 Cabinet Assembly (2 of 2) B.2.02 Control Panel Assembly B.2.03 Printer Assembly (1 of 3) B.2.04...
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Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 207 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.01 Cabinet Assembly (1 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N...
Page: 208 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.02 Cabinet Assembly (2 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Okidata P/N Description Comments Disassembly Oki-J P/N...
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Guide: Document 3.2.17 2PP3529-5010P1 Hopper: 3.2.17 1PP3529-5007P1 Document Screw 3.2.17 4PB3529-5116P1 Gear: Damper 3.2.17 4YB3527-1037P1 Screw 3.2.18 4PB3529-5116P1 Bracket: 3.2.18 4PP3512-4707P1 Speaker 57001302 Speaker 3.2.18 4YS3529-1040P2 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 209 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.03 Control Panel Assembly Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N Refer to Procedure B.1.02...
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58233501 N/A Labels: One-Touch RSPL 3.2.20 Dial Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material. (http://bpx.okidata.com)
Page: 210 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.04 Printer Assembly (1 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N...
Page: 211 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.05 Printer Assembly (2 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N...
Page: 212 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.06 Printer Assembly (3 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N...
Page: 213 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.07 Base Assembly (1 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N...
Page: 214 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.08 Base Assembly (2 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N...
Page: 215 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.09 Scan Assembly (1 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J Description Comments Disassembly...
Page: 216 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.10 Scan Assembly (2 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N...
Page: 217 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.11 Scan Unit (1 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembly Oki-J P/N...
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50516401 Washer: 3.2.26 4PB4013-3501P3 Compression Gear: 3.2.26 4PP3529-5034P1 Bearing 3.2.26 4PP3527-5355P1 Roller: Sensor 3.2.26 3PP3529-5040P1 50406101 Roller: Sub RSPL 3.2.27 4PA3529-5082G1 Assembly Inc. 7 and 8 Sub Roller 3.2.27 4PP3529-5044P1 Shaft: Sub Roller 3.2.27 3PP3529-5049P1 50405801 Roller: ADF RSPL 3.2.28 3PA3529-5079G1 Assembly Inc.
Page: 218 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.12 Scan Unit (2 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J Description Comments Disassembly...
Page: 219 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.13 Scan Unit (3 of 3) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Okidata P/N Description Comments Disassembly Oki-J P/N...
Page: 220 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.14 Upper Paper Guide Assembly (1 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments...
Page: 221 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.15 Upper Paper Guide Assembly (2 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments...
Page: 222 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.16 Cables (1 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N...
Page: 223 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.17 Cables (2 of 2) Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N Refer to B.1.02...
Page: 224 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.18 Options Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N Refer to Procedure B.1.02...
Page: 225 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.19 Packaging Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N Refer to Procedure B.1.02...
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53566701 Foam: Packaging Top RSPL 3PP3529-5103P1 (Left) 53566702 Foam: Packaging Top RSPL 3PP3529-5103P2 (Right) Poly-Film 4PP4043-4049P00 53566704 Foam: Packaging RSPL 3PP3529-5103P4 Bottom (Left) 53566703 Foam: Packaging RSPL 3PP3529-5103P3 Bottom (Right) 53566601 Box: Graphic RSPL 4PP3529-5104P00 Copyright 1997, Okidata, Division of OKI America, Inc. All rights reserved. See the OKIDATA Business Partner Exchange (BPX) for any updates to this material.
Page: 226 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.20 Consumables Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Description Comments Disassembl Oki-J P/N Refer to Procedure B.1.02...
Page: 227 Service Guide OF1000 Chapter B Illustrated Parts Listing B.2.21 Documentation Part numbers are subject to change. Refer to Okilink II for current part numbers and pricing information. Item Okidata P/N Oki-J Description Comments Disassembl Refer to Procedure B.1.02...
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