ROBOTIQ Hand-E C10 Instruction Manual page 120

8.4. Troubleshooting Universal Robots Models
8.4.1. From the Universal Robots teach pendant
To install a URCap, see the Installing URCap Package section. In case the URCap is already installed, but Hand-E C10 cannot be
controlled with the teach pendant, follow these instructions:
1. Hand-E C10 LED is not blue: see table Troubleshooting Solutions Depending on Gripper LED Status section
2. Hand-E C10 LED is blue: the latest version of the URCap is installed. Contact support@robotiq.com.
8.4.2. For CB-Series: Troubleshooting the I/O Coupling
To take the control back of the I/O Coupling, follow the steps:
1. Remove the USB cable;
2. Select User in the Controlled by drop down menu
Fig. 8-1: Control Lost Message when Removing the USB Vable
Fig. 8-2: Tool Output controlled by the user
Robotiq Hand-E C10 Gripper Instruction Manual