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ROBOTIQ Hand-E C10 Instruction Manual page 119

Gripper for universal robot

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119
8.2. Using the LED of the USB to RS485 converter
When your Hand-E C10 Gripper LED is solid red, and you are using a USB to RS485 converter, refer to current subsection to
troubleshoot. Check the LED on your converter, and read the table below for details.
LED status
Off
Solid red
Solid green
Slowly blinking, red
Quickly blinking, red
and green
Table 8-2: Troubleshooting Solutions Depending on USB to RS-485 Converter LED Status
8.3. Using the Robotiq User Interface (RUI)
Use the Robotiq User Interface to check that your gripper functions properly:
 1. Install the Robotiq User Interface on a computer.
 2. Connect your gripper to a computer USB port.
 3. Send instructions to your gripper via the Robotiq User Interface. If this fails, check that all cables are connected to your
gripper and to your computer.
 4. Contact support@robotiq.com.
 
INFO
For details on the Robotiq User Interface, see its Instruction Manual, available on
 
Robotiq Hand-E C10 Gripper Instruction Manual
Description
No USB communication.
Data sent from USB to RS-
485 serial port.
Data sent from RS-485 serial port
to USB.
-
-
Solutions
 1. Check USB connection.
 2. Re-install drivers.
 3. Contact support.
Communicating. No problem.
Communicating. No problem.
 1. Check the DB-9 connector.
 2. Check the cable.
 3. Check the communication parameters from the
Robotiq User Interface, and see recovery
procedure.
 4. Contact support.
 1. Check fault status, maximum operating
temperature could be exceeded.
 2. Contact support.
robotiq.com/support.

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