Canon imagePROGRAF W8400 User Manual page 377

Unexpected Printing Results
Ink smeared
Cause 1: The selected Media Type does not match the
media loaded in the media supply source.
Solution 1: Check the paper feed source named in the
message. If the paper is not the same as that
specified for the job, pause the print job
temporarily, load the correct paper, and then
print again. (→ P.2-28, P.2-38)
Cause 2: The printhead height adjustment lever is at the
down position.
Solution 1: Return the printhead height adjustment lever to
the standard position. (→ P.2-43)
Cause 3: You are printing on thick paper or paper that
buckles easily.
Solution 1: Set the head height adjustment lever to the high
position. (→ P.2-43)
Cause 4: The paper was loaded incorrectly, causing the
paper to crease.
Solution 1: Lift the release lever and align the paper
position again.
6- 30
Edges smeared with ink
Cause 1: The platen has become dirty after a full bleed
print job or printing a small media size.
Solution 1: Clean the part of the platen under the top cover.
(→ P.4-11)
Cause 2: The specified Media Type does not match the
loaded media type.
Solution 1: Check the paper feed source named in the
message. If the paper types do not match,
pause the print job temporarily, load the correct
paper, and then print again.
(→ P.2-28, P.2-38)
Cause 3: Print media is curled or creased.
Solution 1: Smooth out the curls and creases on the paper,
and then reload the media.
Cause 4: A line is printed at the cutting position because
the cutting dust reduction function is turned on.
Solution 1: If the cutting dust reduction function is not
needed, use the operation panel to turn OFF
this feature for the print media in use.
TOP
Chapter 1
Basic Use
Chapter 2
Using Various Media
Chapter 3
Printing by Objective
Chapter 4
Maintenance
Chapter 5
Using the Printer
in a Network
Environment
Chapter 6
Troubleshooting
Chapter 7
Operating the
Function Menu
Contents
Index