Agilent Technologies E4991A Service Manual page 165

You can check whether the A27 gives hardware problem or not using BIOS setup utility as
shown in Figure 4-11. For details of how to run the BIOS setup utility, refer to "Run the
BIOS setup utility" on page 200.
Move the cursor to "Auto-Detect Hard Disks" using
BIOS setup utility main menu. Then Figure 4-11 is displayed.
Figure 4-11 Auto-Detect Hard Disks page
E4991A
The
the A20 Digital Motherboard. The disk size, cyln and so on are displayed as shown in the
Figure 4-11 as soon as the mass storage is detected. If the mass storage is not detected,
"Not Installed" is displayed on "Pri Master" right. In this case, check the flat cables first
which are connected with the A27 and the A20 via the A26 Display board. If the flat cables
are ok, replace the A27.
Step 5. E4991A Logo Screen
Files of the E4991A logos are in A27 Mass Storage. If the logos are displayed, the A27
works.
NOTE
If the E4991A was turned off without shutdown process, Microsoft Scandisk run after
E4991A logo is displayed. If serious trouble is found in the scan disk, reinstall the
operating system. For details of the system installation, refer to Appendix B, "System
Installation for A27 Mass Storage," on page 313. And if the operating system still doesn't
boot properly after reinstallation, A27 has to be replaced physically.
And, you encounter the following problems, try to reinstall the operating system before
replacing the A27.
• "xxx file is missing" is displayed on the DOS screen.
• The E4991A logo screen is not displayed after "Searching for Boot Record from IDE-0
.. OK" is displayed.
• Windows always boots with Safe Mode.
Chapter 4
Booting Process Troubleshooting (for serial prefix JP1KH, JP2KH, and
has an A27 (hard disk drive) which is connected to the IDE1 connector on
Troubleshooting
 
, keys and hit key at the
[ ] [ ] [Enter]
MY432)
165