Sending Information To Nets - Nortel 2360 Configuration Manual

Appendix A:Troubleshooting a WSS 693

Sending information to NETS

After you save the show tech-support output, as well as core files and debug messages (if applicable), you can send
them to NETS.
Nortel has an external FTP server for use by customers to upload WSS Software debugging information, WLAN
Management Software plans, and core dumps relating to active cases in NETS.
Additionally, NETS uses this FTP server as a place for customers to download private images and other case-related
information from Nortel. (Refer to "Getting help from the Nortel web site" (page 37))
Nortel WLAN—Security Switch 2300 Series Configuration Guide