Unable To Change Node View To Network View; Table 1-7 Unable To Change Node View To Network View; Windows - Cisco ONS 15310-CL Troubleshooting Manual

Chapter 1 General Troubleshooting
Step 7 Launch Internet Explorer and open another CTC session. You should now be able to access the CTC
Help.

1.9.2 Unable to Change Node View to Network View

Symptom
all nodes, from any workstation. This is accompanied by an "Exception occurred during event
dispatching: java.lang.OutOfMemoryError" in the java window.
Table 1-7
Table 1-7
Possible Problem
The browser stalls when
downloading files from
a port because the
display requires more
memory for the
graphical user interface
(GUI) environment
variables.
Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment Variables for Windows
Before proceeding with the following steps, ensure that your system has a minimum of 1 GB of RAM.
Note
If your system does not have a minimum of 1 GB of RAM, contact the Cisco Technical Assistance Center
(TAC).
Close all open CTC sessions and browser windows.
Step 1
From the Windows Start menu, choose Control Panel > System.
Step 2
In the System Properties window, click the Advanced tab.
Step 3
Click the Environment Variables button to open the Environment Variables window.
Step 4
Click the New button under the System variables field.
Step 5
Type
Step 6
Type
Step 7
Again, click the New button under the System variables field.
Step 8
Type
Step 9
Type
Step 10
Step 11 Click the OK button in the Environment Variables window to accept the changes.
78-17235-01
Logging into CTC session, the user is unable to change node view to network view on any and
describes the potential cause of the symptom and the solution.
Unable to Change Node View to Network View
Solution
Reset the system or user CTC_HEAP environment variable to increase the
memory limits.
See the
Environment Variables for Windows" procedure on page 1-51
the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP Environment
Variables for Solaris" procedure on page 1-52
variable change.
Note
in the Variable Name field.
CTC_HEAP
in the Variable Value field, and then click the OK button to create the variable.
512
CTC_MAX_PERM_SIZE_HEAP
in the Variable Value field, and then click the OK button to create the variable.
128
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
1.9.2 Unable to Change Node View to Network View
"Set the CTC_HEAP and CTC_MAX_PERM_SIZE_HEAP
This problem typically affects large networks where additional
memory is required to manage large numbers of nodes and circuits.
in the Variable Name field.
or the "Set
to enable the CTC_HEAP
1-51