Cisco EXPLORER 3100 Manuals

Table of Contents

• • 5

    Table of Contents

• 9

  About This Guide

• 11

  The Staging Process

  • 12

    Overview
  • 13

    What Knowledge and Skills Do You Need
  • 14

    Download Methods
  • 15

    Install Emms

• 19

  Staging Preparations

  • 20

    Overview
  • 21

    Verify DNCS System Configuration Settings
  • 22

    Set Up Environment Variables
  • 24

    Create EMM Directories
  • 25

    Set Up Default Packages for Instastaging
  • 27

    Set Up Service Disconnect
  • 28

    Set Up the Staging Defaults
  • 29

    Install Software
  • 30

    Billing System Preparation

• 31

  Optimize Your System Performance for Downloads and Staging

  • 32

    Overview
  • 33

    Recommendations to Improve Your Staging and Software Download Performance
  • 44

    Recommendations to Improve Your Data Carousel Rate

• 55

  Staging Area Considerations

  • 56

    Minimum Network Requirements
  • 57

    QAM Requirements
  • 59

    QPSK Requirements
  • 60

    CMTS Requirements
  • 61

    Ventilation and Handling
  • 62

    Cablecard Module Requirements

• 63

  Obtain and Load EMM Data

  • 64

    Obtain EMM Data
  • 65

    FTP Download Option
  • 66

    Mail or Shipping Service Option
  • 68

    Copy the EMM File
  • 69

    Send the EMM File to the DNCS Using FTP
  • 70

    Extract the EMM File
  • 71

    Copy the TOC File
  • 72

    Load EMM Data

• 77

  How to Stage Dhcts

  • 78

    Overview
  • 79

    DHCT Staging Flowchart
  • 80

    Staging Dhcts with Services
  • 81

    Staging Dhcts for Instastaging
  • 82

    Verify the Powerkey Information
  • 85

    Verifying the Staging Process

• 87

  How to Stage Cablecard Modules

  • 88

    Overview
  • 89

    Setting Up the DNCS for Cablecard Module Staging
  • 90

    Staging Cablecard Modules
  • 95

    Verify Cablecard Module Staging

• 97

  Returning Dhcts and Cablecard Modules to Service

  • 98

    Check for Stranded IPPV Events and Clear NVM
  • 102

    Returning Cablecard Modules to Service

• 103

  Troubleshooting

  • 104

    Staging Failures
  • 105

    DHCT Errors
  • 109

    Send Instant Hits
  • 111

    OS and Resapp Downloads
  • 114

    Powerkey/Ea Issues

• 119

  Customer Information

• 121

  Appendix A Download LED Indicators

  • 122

    Overview
  • 123

    LED Indicators Displayed During an OSM Download
  • 126

    LED Indicators Displayed During a CVT Download
  • 129

    Dhcts with Three LED Indicators
  • 132

    Dhcts with Single LED Indicators
  • 135

    POWER LED Indicators Displayed On Dhcts

• 139

  Appendix B Button Sequence for DHCT Functions

  • 140

    Button Sequences
  • 141

    E940 Forced Download Button

• 143

  Appendix C Setting Up Multiple Bootloader Carousels

  • 144

    Overview
  • 146

    Determine Available Bandwidth for Multiple Bootloaders
  • 150

    Setting Up Multiple Bootloader Carousels
  • 152

    Adding a Bootloader Source to the DNCS
  • 154

    Setting Up Dhcts to Download Images From a Specific Bootloader Carousel

• 157

  Appendix D Adding an HDD Test Server to the BFS

  • 158

    Overview
  • 160

    Adding an HDD Test Server to the BFS
  • 164

    Registering the HDD Test Server with the BFS
  • 166

    Placing the HDD Performance Specification File On the HDD Test Server

• 167

  Appendix E Format the Hard Drive Without Clearing NVM

  • 168

    Formatting the Hard Drive

• 169

  Appendix F Staging Out-Of-Band Bridges

  • 170

    Overview
  • 172

    Set Up Staging Bridges

• 175

  Appendix G Staging Toolkit

  • 176

    Overview
  • 177

    Remote Controls
  • 178

    Activating the Staging Toolkit for Dhcts with Alphanumeric Leds
  • 179

    Activating the Staging Toolkit for Dhcts with Single or Triple Leds

• 181

  Index