Unable To Verify The Nic Connection On Your Windows Pc; Table 1-4 Unable To Verify The Nic Connection On Your Windows Pc - Cisco ONS 15310-CL Troubleshooting Manual

1.8.7 Unable to Verify the NIC Connection on Your Windows PC

Step 2 If you are using Netscape Navigator:
a.
b.
c.
d.
e.
f.
g.
h.
i.
If you are using Internet Explorer:
Step 3
a.
b.
c.
d.
Step 4 Temporarily disable any virus-scanning software on the computer. See the
Downloading CTC JAR Files from port" section on page
Step 5 Verify that the computer does not have two network interface cards (NICs) installed. If the computer
does have two NICs, remove one.
Restart the browser and log into the ONS 15310-CL or ONS 15310-MA.
Step 6
Step 7 After completing browser configuration, enable the virus-scanning software on the computer.
1.8.7 Unable to Verify the NIC Connection on Your Windows PC
Symptom
to verify that the NIC connection is working properly because the link LED is not on or flashing.
Table 1-4
Table 1-4
Possible Problem
The CAT-5 cable is not
plugged in properly.
The CAT-5 cable is
damaged.
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
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From the Netscape Navigator menu bar, click the Edit > Preferences menus.
In the Preferences window, click the Advanced > Proxies categories.
In the Proxies window, click the Direct connection to the Internet check box and click OK.
From the Netscape Navigator menu bar, click the Edit > Preferences menus.
In the Preferences window, click the Advanced > Cache categories.
Confirm that the Disk Cache Folder field shows one of the following paths:
For Windows 98/ME, C:\ProgramFiles\Netscape\Communicator\cache
•
For Windows NT/2000/XP, C:\ProgramFiles\Netscape\username\Communicator\cache
•
If the Disk Cache Folder field is not correct, click the Choose Folder button.
Navigate to the file listed in Step
Click OK in the Preferences window and exit the browser.
On the Internet Explorer menu bar, click the Tools > Internet Options menus.
In the Internet Options window, click the Advanced tab.
In the Settings menu, scroll down to Java (Sun, Solaris, or UNIX) and click the Use Java 2 v1.4.2
for applet (requires restart) check box (or the Use Java 2 v5.0 for applet (requires restart) check
box).
Click OK in the Internet Options window and exit the browser.
When connecting your Windows PC to the ONS 15310-CL or ONS 15310-MA, you are unable
describes the potential causes of the symptom and the solutions.
Unable to Verify the NIC Connection on Your Windows PC
Solution
Confirm that both ends of the cable are properly inserted. If the cable is not
fully inserted due to a broken locking clip, the cable should be replaced.
Ensure that the cable is in good condition. If in doubt, use a cable known to
be good. Often, cabling is damaged due to pulling or bending.
f and click OK.
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Chapter 1 General Troubleshooting
"1.9.3 Browser Stalls When
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