Browser Login Does Not Launch Java; Reconfigure The Windows Pc Operating System Java Plug-In Control Panel; Reconfigure The Browser; Table 1-3 Browser Login Does Not Launch Java - Cisco ONS 15310-CL Troubleshooting Manual

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Chapter 1
General Troubleshooting
If you do not receive a reply, your IP configuration might not be properly set. Contact your network
administrator for instructions to correct the IP configuration of your Windows PC.

1.8.6 Browser Login Does Not Launch Java

Symptom
initial login.
Table 1-3
Table 1-3
Possible Problem
The Windows PC
operating system and
browser are not
properly configured.

Reconfigure the Windows PC Operating System Java Plug-in Control Panel

From the Windows start menu, click Settings > Control Panel.
Step 1
Step 2
If Java Plug-in Control Panel does not appear, the JRE might not be installed on your Windows PC.
a.
b.
c.
d.
From the Windows start menu, click Settings > Control Panel.
Step 3
In the Java Plug-in Control Panel window, double-click the Java Plug-in 1.4.2 (or Java Plug-in 5.0)
Step 4
icon.
Step 5
Click the Advanced tab on the Java Plug-in Control Panel.
From the Java Run Time Environment menu, select JRE 1.4 in C:\ProgramFiles\JavaSoft\JRE\1.4.2
Step 6
(or select JRE 5.0 in C:\ProgramFiles\JavaSoft\JRE\5.0).
Click Apply.
Step 7
Close the Java Plug-in Control Panel window.
Step 8

Reconfigure the Browser

Step 1
From the Windows Start Menu, launch your browser application.
78-17235-01
The message "Loading Java Applet" does not appear and the JRE does not launch during the
describes the potential causes of the symptom and the solutions.
Browser Login Does Not Launch Java
Solution
Reconfigure the Windows PC operating system java plug-in control panel
and the browser settings.
See the
Control Panel" procedure on page 1-47
procedure on page
Run the Cisco ONS 15310-CL or ONS 15310-MA software CD.
Open the CD-drive:\Windows\JRE folder.
Double-click the j2re-1_4_2-win icon to run the JRE installation wizard.
Follow the JRE installation wizard steps.
"Reconfigure the Windows PC Operating System Java Plug-in
1-47.
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
1.8.6 Browser Login Does Not Launch Java
and the
"Reconfigure the Browser"
1-47

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