Java Runtime Environment Incompatible; Table 1-11 Node Icon Is Gray On Ctc Network View; Table 1-12 Java Runtime Environment Incompatible - Cisco ONS 15310-CL Troubleshooting Manual

1.9.7 Java Runtime Environment Incompatible

Table 1-11
Possible Problem
Different CTC releases are
not recognizing each other.
Usually accompanied by an
INCOMPATIBLE-SW
alarm.
A username/password
mismatch. Usually
accompanied by a
NOT-AUTHENTICATED
condition.
No IP connectivity between
nodes. Usually
accompanied by
Ethernet-specific alarms.
A lost DCC connection.
Usually accompanied by a
procedural error mismatch
(EOC) alarm.
1.9.7 Java Runtime Environment Incompatible
Symptom
Table 1-12
Table 1-12
Possible Problem
The compatible Java 2
JRE is not installed.
Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, R7.0
1-56
Node Icon is Gray on CTC Network View
Solution
Correct the core version build as described in the
Releases Do Not Recognize Each Other" section on page
Correct the username and password as described in the
"1.9.9 Username or Password Does Not Match the Port Information"
section on page
Verify the Ethernet connections as described in the "Cisco Transport
Controller Operation" chapter of the Cisco ONS 15310-CL and
Cisco ONS 1310-MA Reference Manual.
Clear the EOC alarm and verify the DCC connection as described in the
"EOC" alarm on page
The CTC application does not run properly.
describes the potential cause of the symptom and the solution.
Java Runtime Environment Incompatible
Solution
The Java 2 JRE contains the Java virtual machine, runtime class libraries,
and Java application launcher that are necessary to run programs written in
the Java programming language.
CTC is a Java application. A Java application, unlike an applet,
Note
cannot rely completely on a web browser for installation and runtime
services. When you run an application written in the Java
programming language, you need the correct JRE installed. The
correct JRE for each CTC software release is included on the Cisco
software CD and on the Cisco ONS 15310-CL and ONS 15310-MA
documentation CD. See the
Version Build" procedure on page
If you are running multiple CTC software releases on a network, the
Note
JRE installed on the computer must be compatible with all of the
releases that you are running. See
Chapter 1
1-58.
1-49.
"Launch CTC to Correct the Core
1-57.
Table 1-13 on page
General Troubleshooting
"1.9.8 Different CTC
1-57.
1-57.
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