Configuring Maintenance Warnings; Spare Parts - Waters ACQUITY UPLC M-Class System Manual

4 Maintaining the system
To submit a Connections INSIGHT request:
1. Select Troubleshoot > Submit Connections INSIGHT request.
2. In the Connections INSIGHT Request dialog box, type your name,
telephone number, e-mail address, and a description of the problem.
3. Click Submit, and allow approximately 5 minutes to save the service
profile.
Result:
forwarded to Waters customer support for review.
Saving a service profile or plot file from the Instrument Console
Note:
can require as much as 150 MB of file space.

Configuring maintenance warnings

Maintenance counters tracked in the instrument console provide real-time
usage status information that can help determine when to schedule routine
maintenance for specific components. You can set usage thresholds and
maintenance warnings that alert you when a component reaches the
designated threshold limit. By setting threshold limits and monitoring these
usage counters regularly, you can minimize unexpected failures and
unscheduled downtime during important work. For information on setting
maintenance warnings, consult the Instrument console online Help.

Spare parts

To ensure that a system operates as designed, produces accurate results, and
is not damaged, use only Waters Quality Parts
for information about Waters Quality Parts, including how to order them.
For information about compatible plates, vials, caps and sample covers,
consult the Waters Vials, Filters, and Plates selector at
www.waters.com/app/selector/en/index.html.
66 March 10, 2014, 715003588 Rev. A
A ZIP file containing your Connections INSIGHT profile is
®
. Visit www.waters.com/wqp