Kodak DirectView CR 825 Diagnostics Manual
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Kodak DirectView CR 825 Diagnostics Manual

Kodak DirectView CR 825 Diagnostics Manual

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© EASTMAN KODAK COMPANY, 2005
HEALTH GROUP
{ D i a gnost i c s} { P r o duct i o n} { H eal t h Gr o up} { E xt e r n al A ndI n t e r n al }
Publication No. DG4825-1
10DEC05
Supersedes DG4825-1
20JUL04
Confidential
Restricted
Information
DIAGNOSTICS
for the
Kodak DirectView CR 825/850 SYSTEMS
Service Codes: 5634, 4825
Important
Qualified service personnel must repair this equipment.
H177_0500GC

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  • Page 1 { D i a gnost i c s} { P r o duct i o n} { H eal t h Gr o up} { E xt e r n al A ndI n t e r n al } Publication No. DG4825-1 10DEC05 Supersedes DG4825-1 20JUL04 Confidential Restricted Information DIAGNOSTICS for the Kodak DirectView CR 825/850 SYSTEMS Service Codes: 5634, 4825 Important Qualified service personnel must repair this equipment. H177_0500GC...

  • Page 2: Table Of Contents

    Kodak’s negligence or other fault. This equipment includes parts and assemblies sensitive to damage from electrostatic discharge.
  • Page 3 DIAGNOSTICS 10DEC05 Overview............DG4825-1 CASSETTE LOAD .
  • Page 4 DIAGNOSTICS 10DEC05 12004 - PLATE PRESENT SENSOR S5 failed to activate....DG4825-1 12009 - Caution! SLOW SCAN MOTOR drawing too much power ..Page 4 of 180 12012 - SLOW SCAN AY: Timeout Error...
  • Page 5 DIAGNOSTICS 10DEC05 12906 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry ..DG4825-1 12907 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry ..Page 5 of 180 12908 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry .
  • Page 6 DIAGNOSTICS 10DEC05 15016 - The LASER reference voltage is too high ....DG4825-1 15017 - PLATE not calibrated ........Page 6 of 180 15018 - There was an error reading or writing to the PCMCIA card...
  • Page 7 DIAGNOSTICS 10DEC05 22003 - MSC BOARD A1: Checksum of Main Application failed ..DG4825-1 22004 - MSC BOARD A1: RAM Test failed......Page 7 of 180 22005 - MSC BOARD A1: Error during download of MSC...
  • Page 8 DIAGNOSTICS 10DEC05 55101 - Could not open files on the Options Diskette. Try another Options DG4825-1 Diskette........... . . Page 8 of 180 55102 - Pentium III identification not enabled on this Pentium III class...
  • Page 9 DIAGNOSTICS 10DEC05 UNINTERRUPTED POWER SUPPLY UPS1......DG4825-1 System Status ........... . . Page 9 of 180 Test Points and...

  • Page 10: Using The Diagnostics

    DIAGNOSTICS Using the Diagnostics 10DEC05 Section 1: Using the Diagnostics DG4825-1 Page 10 of 180 System Service Diagnostic Screen Important For systems with Software Version ≥ 4.1, you must have a “Session ID” for access to “Service Functions” and “Diagnostics”. See SERVICE BULLETIN 843. At the main menu, touch: •...
  • Page 11 DIAGNOSTICS Using the Diagnostics 10DEC05 Check the “IP Address” of the NETWORK CARD that is connected to the MASTER DG4825-1 Page CENTRAL PROCESSING UNIT BOARD A2: 11 of 180 “IP Address” 192.168.0.1 “Subnet Mask” 255.255.255.0 “Default Gateway”...

  • Page 12: Functions Of The "System Service Diagnostic" Screen

    DIAGNOSTICS Using the Diagnostics 10DEC05 Functions of the “System Service Diagnostic” Screen DG4825-1 Page 12 of 180 Table 1 Component Tests BUTTON Description [Individual Component Control] Important For the test procedure, see Individual Component Control. Allows you to actuate and check the status of: •...
  • Page 13 DIAGNOSTICS Using the Diagnostics 10DEC05 Table 2 Calibration DG4825-1 Page BUTTON Description 13 of 180 [View Collector Profiles] Important For the procedure, see Calibration for the CR 825/850 SYSTEM. Displays the COLLECTOR PROFILE for each size of CASSETTE, including: • number of steps from “HOME”...
  • Page 14 DIAGNOSTICS Using the Diagnostics 10DEC05 Table 3 Component Adjustments DG4825-1 Page BUTTON Description 14 of 180 [Set Extraction Bar Home] Important For the procedure, see EXTRACTION BAR HOME POSITION. Allows you to set and check the home position of the EXTRACTION BAR: •...
  • Page 15 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 BUTTON Description Page [CAM Position Actuation] 15 of 180 Important See the checkout of the DUPLEX CAM. Allows you to check the status of the CASSETTE HANDLING AY by rotating the DUPLEX CAM to: •...
  • Page 16 DIAGNOSTICS Using the Diagnostics 10DEC05 Table 4 Tests DG4825-1 Page BUTTON Description 16 of 180 [Light Test] Important For the test procedure, see Light Test. • Checks for excessive light to the PMTs during the loading of a CASSETTE. • Allows you to: –...
  • Page 17 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 BUTTON Description Page [Laser Power] 17 of 180 Important For the test procedure, see Laser Power. Allows you to: • check the power of the LASER DIODE • set the power values for a new LASER DIODE [Galvo Test] Important For the test procedure, see...
  • Page 18 DIAGNOSTICS Using the Diagnostics 10DEC05 Table 5 Logs DG4825-1 Page BUTTON Description 18 of 180 [Error Logs] Important For the procedure, see Checking the Error Logs. Allows you to check: • error code and description • date and time • CASSETTE ID •...
  • Page 19 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 BUTTON Description Page [Actuation Log] 19 of 180 Important For the procedure, see Checking the Actuation Logs. Allows you to check: • “SCAN CYCLES” - This value cannot be reset • “BATCH ERASE CYCLES” - The number of times that the “Batch Erase”...
  • Page 20 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 BUTTON Description Page [Clear Error Log] 20 of 180 Important For the procedure, see Clearing the Error Logs. • Clears all the errors from the error logs. • Displays the date when the error logs were last cleared. [Import Files] Important For the procedure, see...
  • Page 21 DIAGNOSTICS Using the Diagnostics 10DEC05 Table 6 “Repetitive Cycles” DG4825-1 Page BUTTON Description 21 of 180 [AutoLooper] Important • During the test, the “Light Test” is disabled to allow operation with the PANELS removed. • For the test procedure, see AUTOLOOPER. •...
  • Page 22 DIAGNOSTICS Using the Diagnostics 10DEC05 Table 7 Miscellaneous DG4825-1 Page BUTTON Description 22 of 180 [Download to Circuit Boards] Important For the procedure, see Downloading Software to the BOARDS. Allows you to download the necessary software to all the BOARDS from the HARD DRIVE. [Display Software Versions] Important For the procedure, see...
  • Page 23 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Page 23 of 180 [System Self Test] Important For the test procedure, see MCPU Self Test. Completes the following diagnostic tests: • “GALVO BOARD COMMUNICATION” - Checks the connection of the CABLE between: – GALVO BOARD A4 –...

  • Page 24: Diagnostic Tests

    DIAGNOSTICS Using the Diagnostics 10DEC05 Diagnostic Tests DG4825-1 Page Individual Component Control 24 of 180 At the “Service System Diagnostic” screen, touch [Individual Component Control]. Touch [LATCH Position]. Check the status of the SENSORS.
  • Page 25 DIAGNOSTICS Using the Diagnostics 10DEC05 Does the status of the SENSORS match? DG4825-1 Page 25 of 180 Continue with Step Check the error logs. See Checking the Error Logs. See the Error Codes to determine the possible cause and action for the problem. Continue with Step Touch [UNLATCH Position].
  • Page 26 DIAGNOSTICS Using the Diagnostics 10DEC05 Does the status of the SENSORS match? DG4825-1 Page 26 of 180 Continue with Step Check the error logs. See Checking the Error Logs. See the Error Codes to determine the possible cause and action for the problem. Continue with Step Touch [PINCH Position].
  • Page 27 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Page Important 27 of 180 The ERASE LAMPS energize for approximately 2 - 10 seconds. The marks display in the “Erase Station” check boxes while the ERASE LAMPS are energized. Touch [ERASE LAMPS ON]. Check the status of the SENSORS.

  • Page 28: Component Control: Step

    DIAGNOSTICS Using the Diagnostics 10DEC05 Component Control: Step DG4825-1 Page On the “System Service Diagnostic” screen, touch [Component Control: Step]. 28 of 180 Insert the CASSETTE into the CR 825/850 SYSTEM. Wait for the beep. Touch [LOAD CASSETTE].
  • Page 29 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Page 29 of 180 Check the status of the SENSORS. Does the status of the SENSORS match? Continue with Step Check the error logs. See Checking the Error Logs. See the Error Codes to determine the possible cause and action for the problem.
  • Page 30 DIAGNOSTICS Using the Diagnostics 10DEC05 Wait for the test to complete. DG4825-1 Page 30 of 180 Important The ERASE LAMPS energize for approximately 2 - 10 seconds. The marks display in the “Erase Station” check boxes while the ERASE LAMPS are energized. Select [LOAD PLATE TO ERASE Position].

  • Page 31: Light Test

    DIAGNOSTICS Using the Diagnostics 10DEC05 Does the status of the SENSORS match? DG4825-1 Page 31 of 180 Continue with Step Check the error logs. See Checking the Error Logs. See the Error Codes to determine the possible cause and action for the problem. Continue with Step Touch [EJECT CASSETTE].
  • Page 32 DIAGNOSTICS Using the Diagnostics 10DEC05 Touch [TEST]. DG4825-1 Page Wait for the test to complete. 32 of 180 Check that “PASS” displays in “AUTO-ZERO”. Touch [START GRAPH]. Check that the value is approximately 4 - 5. Use: • [ZOOM IN] •...

  • Page 33: Slow Scan Current And Velocity Tests

    DIAGNOSTICS Using the Diagnostics 10DEC05 Slow Scan Current and Velocity Tests DG4825-1 Page On the “System Service Diagnostic” screen, touch [Slow Scan Current and Velocity 33 of 180 Tests]. Insert a 35 x 43 CASSETTE into the CR 825/850 SYSTEM. Touch: •...
  • Page 34 DIAGNOSTICS Using the Diagnostics 10DEC05 Wait for the test to complete. DG4825-1 Page 34 of 180 Check that the value is: • 5 -180 between “Start of Scan” and “End of Scan” • < 660 between “End of Scan” and “End of Travel” •...

  • Page 35: Laser Power

    DIAGNOSTICS Using the Diagnostics 10DEC05 If the results are not correct, check the error logs. See Checking the Error Logs. DG4825-1 Page Touch [EJECT THE CASSETTE]. 35 of 180 Remove the CASSETTE. Laser Power On the “System Service Diagnostic” screen, touch [Laser Power]. Touch: •...

  • Page 36: Galvo Test

    DIAGNOSTICS Using the Diagnostics 10DEC05 Check: DG4825-1 Page • “Laser Power” is 28 - 32 mW 36 of 180 “Percent of original power” is ≥ 90% • Are the values correct? Continue with the next test. Check the connections to the LASER DIODE BOARD.
  • Page 37 DIAGNOSTICS Using the Diagnostics 10DEC05 Open the TOP COVER. DG4825-1 Page Insert one sheet of paper into the CR 37 of 180 COVER 825/850 SYSTEM between: • FOLD MIRROR • COLLECTOR CR 850 Observe the laser beam on the sheet of SYSTEM paper.
  • Page 38 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Page 38 of 180 Touch [-100] until the “Set Amplitude” value is 400. Observe the laser beam on the sheet of paper. Touch [+100] until the “Set Amplitude” value is 3000. Observe the laser beam on the sheet of paper. “Set Amplitude”...

  • Page 39: Pmt Test

    DIAGNOSTICS Using the Diagnostics 10DEC05 PMT Test DG4825-1 Page On the “System Service Diagnostic” screen, touch [PMT Test]. 39 of 180 Touch [START PMT TEST].

  • Page 40: Galvo Plot

    DIAGNOSTICS Using the Diagnostics 10DEC05 Check that “PASSED” displays for both PMT 1 and PMT 2. DG4825-1 Page If one of the PMTs displays “FAILED”, install a new PMT. Use PMTs and COLLECTOR 40 of 180 If both PMTS display “FAILED”, check the connections between: •...
  • Page 41 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Page 41 of 180 Observe the GALVO PLOT.
  • Page 42 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Normal GALVO PLOT Page 42 of 180 GALVO PLOT with excessive HOOK GALVO PLOT with low HOOK Check the values: GALVO PLOT normal 10.0 V ± 0.1 2.5 vRef 2.5 ± 0.1 Are the values correct? Continue with the next test.

  • Page 43: Transport

    DIAGNOSTICS Using the Diagnostics 10DEC05 Transport DG4825-1 Page On the “System Service Diagnostic” screen, touch [Transport]. 43 of 180 Insert a CASSETTE into the CR 825/850 SYSTEM. Touch either: • [Cycle given number of times], or • [Cycle continuously] For the “Number of Cycles”, type: 10...
  • Page 44 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 A8 CAM A8 CAM Page Action 44 of 180 Inner Outer Loading CASSETTE Loading PLATE Returning PLATE to CASSETTE Ejecting CASSETTE Check that the SENSORS match the table during the correct action. If the SENSORS do not match the table, check the error log. See Checking the Error Logs.

  • Page 45: Autolooper

    DIAGNOSTICS Using the Diagnostics 10DEC05 AUTOLOOPER DG4825-1 Page On the “System Service Diagnostic” screen, touch [AutoLooper]. 45 of 180 Insert a CASSETTE into the CR 825/850 SYSTEM. Touch either: • [Scan given number of times], or • [Scan Continuously] For the “Number of Cycles”, type: 10...
  • Page 46 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Page A8 CAM A8 CAM 46 of 180 Action Inner Outer Load CASSETTE Load PLATE Erase CASSETTE Return PLATE to CASSETTE Ejects CASSETTE Check that the SENSORS match the table for the correct action. If the SENSORS do not match the table, see the error log.

  • Page 47: Mcpu Self Test

    DIAGNOSTICS Using the Diagnostics 10DEC05 MCPU Self Test DG4825-1 Page On the “System Service Diagnostic” screen, touch [System Self Test]. 47 of 180 Touch [START MCPU SELF TEST]. Wait approximately 20 seconds for the test to complete.
  • Page 48 DIAGNOSTICS Using the Diagnostics 10DEC05 DG4825-1 Page 48 of 180 Observe the results for each test. If any of the tests display “FAILED”, check the error logs. See Checking the Error Logs. See the Error Codes to determine the possible cause and action for the problem.

  • Page 49: Diagnostic Procedures

    DIAGNOSTICS Using the Diagnostics 10DEC05 Diagnostic Procedures DG4825-1 Page Checking the Error Logs 49 of 180 On the “System Service Diagnostic” screen, touch [Error Log]. Touch either: • [Sort By Date], • [Sort By Error Code], or • [Sort By Cassette ID]...

  • Page 50: Checking The Error Frequency Log

    DIAGNOSTICS Using the Diagnostics 10DEC05 Checking the Error Frequency Log DG4825-1 Page On the “System Service Diagnostic” screen, touch [Error Frequency Log]. 50 of 180 Touch either: • [Sort By Date], • [Sort By Error Code], or • [Sort Error Frequency]...

  • Page 51: Checking The Actuation Logs

    DIAGNOSTICS Using the Diagnostics 10DEC05 Checking the Actuation Logs DG4825-1 Page On the “System Service Diagnostic” screen, touch [Actuation Log]. 51 of 180...

  • Page 52: Storing The Error Logs On A Disk

    DIAGNOSTICS Using the Diagnostics 10DEC05 Storing the Error Logs on a Disk DG4825-1 Page On the “System Service Diagnostic” screen, touch [Export Log Files]. 52 of 180 Insert a disk into the DRIVE. Touch either: • [COPY ERROR LOGS TO FLOPPY], •...

  • Page 53: Clearing The Error Logs

    DIAGNOSTICS Using the Diagnostics 10DEC05 Clearing the Error Logs DG4825-1 Page On the “System Service Diagnostic” screen, touch [Clear Error Log]. 53 of 180 Touch [CLEAR ERROR LOG].

  • Page 54: Installing Files From A Disk

    DIAGNOSTICS Using the Diagnostics 10DEC05 Installing Files from a Disk DG4825-1 Page On the “System Service Diagnostic” screen, touch [Import Files]. 54 of 180 Insert the disk into the DRIVE. To install the ACTUATION LOGS to the CR 825/850 SYSTEM, touch [COPY ACTUATION LOGS FROM FLOPPY].

  • Page 55: Displaying The Software Versions

    DIAGNOSTICS Using the Diagnostics 10DEC05 Displaying the Software Versions DG4825-1 Page 55 of 180 Important The graphic is an example. Your display might not be the same. On the “System Service Diagnostic” screen, touch [Display Software Versions].

  • Page 56: Downloading Software To The Boards

    DIAGNOSTICS Using the Diagnostics 10DEC05 Downloading Software to the BOARDS DG4825-1 Page On the “System Service Diagnostic” screen, touch [Download to Circuit Boards]. 56 of 180 Touch either: • [DOWNLOAD MCPU APPLICATION], • [DOWNLOAD MSC APPLICATION], • [DOWNLOAD BOOT AND APPLICATIONS], •...

  • Page 57: Error Codes

    DIAGNOSTICS Error Codes 10DEC05 Section 2: Error Codes DG4825-1 Page 57 of 180 Overview The first 2 digits of the error code identify the subsystem or component with the error. Example: 11009 The first 2 digits, 11, indicate that the error occurred in the subsystem LATCH/UNLATCH CAM.

  • Page 58: Cassette Load

    DIAGNOSTICS Error Codes 10DEC05 CASSETTE LOAD DG4825-1 Page 10006 - CASSETTE REAR SENSOR S3 did not detect CASSETTE 58 of 180 Description: A timeout occurred because the CASSETTE REAR SENSOR S3 did not detect the CASSETTE when expected. Cause 1: The CASSETTE REAR SENSOR S3 operates correctly, but another malfunction occurred.

  • Page 59: 10008 - Cassette Rear Sensor S3 Did Not Clear

    DIAGNOSTICS Error Codes 10DEC05 Cause 2: The CASSETTE REAR SENSOR S3 malfunctioned. DG4825-1 Page Action: Check: 59 of 180 • status of CASSETTE REAR SENSOR S3 - use Individual Component Control • LED DS22 on the MOTION SYSTEM CONTROL BOARD A1 changes status •...

  • Page 60: 10009 - Cassette Load Sensor S2 Did Not Clear

    DIAGNOSTICS Error Codes 10DEC05 10009 - CASSETTE LOAD SENSOR S2 did not clear DG4825-1 Page Cause 1: The CASSETTE LOAD SENSOR S2 operates correctly, but an obstruction 60 of 180 occurred. Action: Check: • DRIVE ROLLERS rotate freely • CASSETTE LOAD SENSOR S2 for obstructions •...

  • Page 61: 10014 - Cassette Rear Sensor S3 Blocked On Load

    DIAGNOSTICS Error Codes 10DEC05 10014 - CASSETTE REAR SENSOR S3 blocked on load DG4825-1 Page 61 of 180 Description: The CASSETTE REAR SENSOR S3 is blocked before a CASSETTE is loaded. Cause 1: The CASSETTE REAR SENSOR S3 malfunctioned. Action: Check: •...

  • Page 62: 10017 - Eject Cassette: Retry Attempt

    DIAGNOSTICS Error Codes 10DEC05 10017 - Eject CASSETTE: Retry attempt DG4825-1 Page 62 of 180 Description: The CASSETTE LOAD SENSOR S2 did not clear when the DRIVE ROLLERS started to eject the CASSETTE. Cause 1: The CASSETTE LOAD SENSOR S2 operates correctly, but an obstruction occurred.

  • Page 63: 10020 - Malfunction At Cassette Entry Sensor S1

    DIAGNOSTICS Error Codes 10DEC05 Cause 2: The CASSETTE LOAD SENSOR S2 malfunctioned. DG4825-1 Page Action: Check: 63 of 180 • status of the CASSETTE LOAD SENSOR S2 - use Individual Component Control • LED DS21 on the MOTION SYSTEM CONTROL BOARD A1 changes status •...

  • Page 64: 10022 - Msc Board A1: Software Malfunction

    DIAGNOSTICS Error Codes 10DEC05 10022 - MSC BOARD A1: Software malfunction DG4825-1 Page Description: The DRIVE ROLLER received a signal when waiting for an interrupt or 64 of 180 timeout to occur. Cause 1: The software for the MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Install the software again for the MOTION SYSTEM CONTROL BOARD A1.
  • Page 65 DIAGNOSTICS Error Codes 10DEC05 Cause 2: The internal BAR CODE READER malfunctioned. DG4825-1 Page Action: Check: 65 of 180 • alignment of the BAR CODE READER • BAR CODE READER is not blocked • connections to the BAR CODE READER If the BAR CODE READER emits a beep when you insert a CASSETTE, but the CASSETTE does not load, check the CONNECTOR RJ45 between the BAR CODE READER and the MASTER CENTRAL PROCESSING UNIT...

  • Page 66: Latch/Unlatch Cam

    DIAGNOSTICS Error Codes 10DEC05 LATCH/UNLATCH CAM DG4825-1 Page 11001 - DUPLEX CAM did not move to Home Position 66 of 180 Cause: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING 11002 - DUPLEX CAM did not move to “PINCH” position Cause: The DUPLEX CAM malfunctioned.

  • Page 67: 11009 - Duplex Cam: Move Failed

    DIAGNOSTICS Error Codes 10DEC05 11009 - DUPLEX CAM: Move failed DG4825-1 Page 67 of 180 Cause: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING 11010 - DUPLEX CAM: Software command failed on the MSC BD Description: The DUPLEX CAM received a command to move that was not correct. Cause 1: The DUPLEX CAM malfunctioned.

  • Page 68: 11017 - Msc Board A1: Software Error For Duplex Cam

    DIAGNOSTICS Error Codes 10DEC05 Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. DG4825-1 Page Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD 68 of 180 11017 - MSC BOARD A1: Software Error for DUPLEX CAM Description: The MOTION SYSTEM CONTROL BOARD A1 did not set up the command to move for the DUPLEX CAM.

  • Page 69: 11021 - Duplex Cam Did Not Move To "Latch" Position

    DIAGNOSTICS Error Codes 10DEC05 11021 - DUPLEX CAM did not move to “LATCH” position DG4825-1 Page Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. 69 of 180 Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD Cause 2: The DUPLEX CAM malfunctioned. Action: Do the checkout for the CASSETTE HANDLING...

  • Page 70: 12002 - Extraction Bar Reference Sensor S9 Failed To Activate

    DIAGNOSTICS Error Codes 10DEC05 12002 - EXTRACTION BAR REFERENCE SENSOR S9 failed to activate DG4825-1 Page 70 of 180 Cause 1: The EXTRACTION BAR SENSOR S9 operates correctly, but another malfunction occurred. Action: Remove any obstructions from the path of the EXTRACTION BAR. Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD...

  • Page 71: 12004 - Plate Present Sensor S5 Failed To Activate

    DIAGNOSTICS Error Codes 10DEC05 12004 - PLATE PRESENT SENSOR S5 failed to activate DG4825-1 Page 71 of 180 Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction occurred. Action: Check: • PLATE was removed from the CASSETTE •...

  • Page 72: 12012 - Slow Scan Ay: Timeout Error

    DIAGNOSTICS Error Codes 10DEC05 12012 - SLOW SCAN AY: Timeout Error DG4825-1 Page 72 of 180 Description: The PLATE did not move within the correct time. Cause: A malfunction occurred in one or more of the following components: • COIL BOARD •...

  • Page 73: 12101 - Slow Scan A Velocity Malfunction During Scan

    DIAGNOSTICS Error Codes 10DEC05 12101 - SLOW SCAN a velocity malfunction during scan DG4825-1 Page 73 of 180 Description: The SLOW SCAN AY exceeded the speed limit when moving the SCAN PLATE. Cause 1: The speed of the SLOW SCAN AY exceeded the limit. A band might appear on the image.

  • Page 74: 12107 - Slow Scan: +24 V Dc Malfunction During Scan

    DIAGNOSTICS Error Codes 10DEC05 12107 - SLOW SCAN: +24 V DC malfunction during scan DG4825-1 Page 74 of 180 Cause 1: The POWER SUPPLY PS1 malfunctioned. Action: Do the checkout for the POWER SUPPLY PS1. Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...

  • Page 75: 12112 - Slow Scan Did Not Move

    DIAGNOSTICS Error Codes 10DEC05 12112 - SLOW SCAN did not move DG4825-1 Page 75 of 180 Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 12113 - SLOW SCAN CONTROLLER BOARD A6: NVRAM malfunctioned Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.

  • Page 76: 12120 - Slow Scan Did Not Move

    DIAGNOSTICS Error Codes 10DEC05 12120 - SLOW SCAN did not move DG4825-1 Page 76 of 180 Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 12121 - SLOW SCAN did not move Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.

  • Page 77: 12125 - Slow Scan Coil Board A7 Malfunctioned

    DIAGNOSTICS Error Codes 10DEC05 12125 - SLOW SCAN COIL BOARD A7 malfunctioned DG4825-1 Page 77 of 180 Description: The SLOW SCAN AY stopped or did not move at all. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 12126 - Caution! SLOW SCAN MOTOR is overheated...

  • Page 78: 12132 - Slow Scan Controller Board A6 Did Not Communicate With Msc

    DIAGNOSTICS Error Codes 10DEC05 12132 - SLOW SCAN CONTROLLER BOARD A6 did not communicate with DG4825-1 Page 78 of 180 Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 12201 - SLOW SCAN CONTROLLER BOARD A6: Programming Error Cause:...
  • Page 79 DIAGNOSTICS Error Codes 10DEC05 Code Description DG4825-1 Page 12222 Checksum error occurred during downloading of code to the SLOW SCAN 79 of 180 CONTROLLER BOARD A6. 12223 Checksum error occurred during downloading of code to the SLOW SCAN CONTROLLER BOARD A6. 12228 Error occurred during downloading of the code to the SLOW SCAN CONTROLLER BOARD A6.

  • Page 80: 12896 - Slow Scan Controller Board A6: Unexpected Reset

    DIAGNOSTICS Error Codes 10DEC05 Code Description DG4825-1 Page 12254 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. 80 of 180 Error “EM54 - Flash Program Error: Sequence.“ 12255 Error occurs during downloading to the SLOW SCAN CONTROLLER BOARD A6. Error “EM55”...

  • Page 81: 12903 - Slow Scan Controller Board A6: Unexpected Retry

    DIAGNOSTICS Error Codes 10DEC05 12903 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry DG4825-1 Page Description: The SLOW SCAN AY did not move to the home position. The command 81 of 180 is executed again. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...

  • Page 82: 12907 - Slow Scan Controller Board A6: Unexpected Retry

    DIAGNOSTICS Error Codes 10DEC05 12907 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry DG4825-1 Page 82 of 180 Description: The FINE NUDGE DOWN command did not occur. The command is executed again. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...

  • Page 83: 12914 - Slow Scan Controller Board A6: Unexpected Retry

    DIAGNOSTICS Error Codes 10DEC05 12914 - SLOW SCAN CONTROLLER BOARD A6: Unexpected Retry DG4825-1 Page 83 of 180 Description: The command MOVE TO EXTRACTION BAR REFERENCE SENSOR did not occur. The command is executed again. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL...

  • Page 84: 12941 - Unexpected Retry During Communication To Motion System

    DIAGNOSTICS Error Codes 10DEC05 12941 - Unexpected Retry during Communication to MOTION SYSTEM DG4825-1 Page CONTROL BD 84 of 180 Description: A message could not be sent to the SLOW SCAN CONTROLLER BOARD A6. The command is executed again. Cause: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned.

  • Page 85: 13009 - All Erase Lamps Malfunctioned

    DIAGNOSTICS Error Codes 10DEC05 13009 - All ERASE LAMPS malfunctioned DG4825-1 Page 85 of 180 Cause 1: The power to the ERASE LAMPS malfunctioned. Action: De-energize the ERASE LAMPS. Check for 120 V AC across the AC side of RELAY K1. If 120 V AC is not indicated at RELAY K1, check: •...

  • Page 86: 13010 - Erase Time Exceeds Maximum Allowed

    DIAGNOSTICS Error Codes 10DEC05 13010 - Erase time exceeds maximum allowed DG4825-1 Page 86 of 180 Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD 13011 - Command to Erase did not occur Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned.

  • Page 87: 14002 - Stepper: Malfunction Of 24 V Power

    DIAGNOSTICS Error Codes 10DEC05 14002 - STEPPER: Malfunction of 24 V Power DG4825-1 Page 87 of 180 Description: The 24 V DC CIRCUIT BREAKER of the STEPPER is open. Cause: Malfunction of the 24 V DC power distribution. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD 14003 - CAM MOTOR M1: Low Power Malfunction Description: The MOTOR-LOW CIRCUIT BREAKER is open.

  • Page 88: 14006 - Duplex Cam: Initialization Error Due To The Plate Present Sensor S5 Reading Blocked When The Slow Scan Ay Is In The Home Position

    DIAGNOSTICS Error Codes 10DEC05 14006 - DUPLEX CAM: Initialization Error due to the PLATE PRESENT DG4825-1 Page SENSOR S5 reading blocked when the SLOW SCAN AY is in the home 88 of 180 position Cause 1: The PLATE PRESENT SENSOR S5 operates correctly, but another malfunction has occurred.

  • Page 89: Data Path

    DIAGNOSTICS Error Codes 10DEC05 DATA PATH DG4825-1 Page 15001 - MCPU BOARD A2: Fatal Error in Software 89 of 180 Description: A PSOS system error occurred that it is not possible to repair. The “Event Log” includes the PSOS system error number, module, and line number.

  • Page 90: 15006 - Communications Error Between Mcpu Bd A2 And Galvo Bd A4

    DIAGNOSTICS Error Codes 10DEC05 Cause 1: The CABLE between the LASER DRIVER BOARD A17 and the GALVO BOARD DG4825-1 Page A4 malfunctioned. 90 of 180 Action: Check the CABLE. Cause 2: The GALVO BOARD A4 malfunctioned. Action: Do the checkout for the GALVO BOARD Cause 3: The LASER DRIVER BOARD A17 malfunctioned.

  • Page 91: 15007 - Communications Error Between Mcpu Bd A2 And Galvo Bd A4

    DIAGNOSTICS Error Codes 10DEC05 15007 - Communications Error between MCPU BD A2 and GALVO BD A4 DG4825-1 Page Description: The DMA process for the MASTER CENTRAL PROCESSING UNIT 91 of 180 BOARD A2 did not complete within the expected time. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.

  • Page 92: 15013 - Image Quality Warning

    DIAGNOSTICS Error Codes 10DEC05 15013 - Image Quality Warning DG4825-1 Page Description: The image quality might be wrong. The MASTER CENTRAL PROCESSING 92 of 180 UNIT BOARD A2 received a system error from the MOTION SYSTEM CONTROL BOARD A1 and was automatically repaired. If a CASSETTE was in the CR 825/850 SYSTEM when the error occurred, the TOUCH SCREEN displays a message about a problem with the image.

  • Page 93: 15016 - The Laser Reference Voltage Is Too High

    DIAGNOSTICS Error Codes 10DEC05 15016 - The LASER reference voltage is too high DG4825-1 Page 93 of 180 Cause: The LASER DIODE in the DETECTOR is backward. Action: Check: • LASER REFERENCE VOLTAGE in the PMT/DAS BOARD A5 • LASER DIODE is installed correctly 15017 - PLATE not calibrated Cause: The customer scanned a PLATE of a size that was not recognized.

  • Page 94: 15800 - Image Resent At Nt Reboot

    DIAGNOSTICS Error Codes 10DEC05 Cause 2: The application software for the Windows 2000 was started again without resetting DG4825-1 Page the MASTER CENTRAL PROCESSING UNIT BOARD A2. 94 of 180 Action: Check the Windows 2000 “Event Log” for network errors. If any errors occurred, reset the network system configuration again.

  • Page 95: Calibration

    DIAGNOSTICS Error Codes 10DEC05 Calibration DG4825-1 Page 16001 - Calibration Error: Did not find START OF SCAN position 95 of 180 Description: During the calibration, the CR 825/850 SYSTEM did not locate the “START OF SCAN” position within the given time. Cause 1: Calibration of the CR 825/850 SYSTEM is not correct.

  • Page 96: Allowed

    DIAGNOSTICS Error Codes 10DEC05 Cause 1: The exposure of the PLATE is not correct. DG4825-1 Page Action: Use the DOSIMETER to check the exposure of the PLATE. 96 of 180 Check for scratches on the edges of the SCREEN. Cause 2: The GALVO is not aligned correctly. Action: •...

  • Page 97: 16006 - Calibration Error: Did Not Acquire Image

    DIAGNOSTICS Error Codes 10DEC05 16006 - Calibration Error: Did not acquire image DG4825-1 Page Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. 97 of 180 Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD Cause 2: The DIGITIZER BOARD A3 malfunctioned. Action: Do the checkout for the DIGITIZER BOARD...

  • Page 98: 16013 - Imaging System Contains Out-Of-Range Noise

    DIAGNOSTICS Error Codes 10DEC05 Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. DG4825-1 Page Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD 98 of 180 Cause 2: The PMT/DAS BOARD A5 malfunctioned. Action: Do the checkout for the PMT/DAS BOARD 16013 - Imaging System contains out-of-range noise Description: The “peak-to-peak”...

  • Page 99: 16016 - Malfunctioning Pmt

    DIAGNOSTICS Error Codes 10DEC05 16016 - Malfunctioning PMT DG4825-1 Page Description: A PMT does not match the requirements of the diagnostic test. 99 of 180 Cause: The PMT/DAS BOARD A5 malfunctioned. Action: Do the checkout for the PMT/DAS BOARD 16017 - Possible Light Leak Cause: The DOOR is open, a PANEL is loose, or a light leakage occurred in the CASSETTE HANDLING SYSTEM.

  • Page 100: 16021 - Malfunctioning Pmt1: Gain Out Of Range

    DIAGNOSTICS Error Codes 10DEC05 16021 - Malfunctioning PMT1: Gain out of range DG4825-1 Page 100 of 180 Description: For a given high voltage, the low gain of PMT1 might prevent it from reaching the correct signal level. Cause 1: The exposure on the PLATE is not correct during the calibration. Action: Do the Calibration for the CR 825/850...

  • Page 101: Self Test" For The Master Central Processing Unit

    DIAGNOSTICS Error Codes 10DEC05 Cause 4: The PMT/DAS BOARD A5 malfunctioned. DG4825-1 Page Action: Do the checkout for the PMT/DAS BOARD 101 of 180 “Self Test” for the MASTER CENTRAL PROCESSING UNIT 19001 - Check GALVO COMMUNICATIONS CABLE Cause: Communication problems in the GALVO AY. Action: Check the GALVO COMMUNICATION CABLE.

  • Page 102: 19005 - Check The Galvo Reference (Too Low)

    DIAGNOSTICS Error Codes 10DEC05 19005 - Check the GALVO reference (too low) DG4825-1 Page Cause: The reference voltage for the GALVO AGC is too low. 102 of 180 Action: Check that the R2 AGC signal is correctly adjusted. 19006 - Memory self test failed. Replace the MCPU BOARD Cause: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.

  • Page 103: 19011 - Pmt Board Ramp Test Failed

    DIAGNOSTICS Error Codes 10DEC05 19011 - PMT BOARD ramp test failed DG4825-1 Page 103 of 180 Cause 1: The PMT/DAS BOARD A5 malfunctioned. Action: Check the CABLE between the PMT/DAS BOARD A5 and the DAS BOARD. • checkout for the PMT/DAS BOARD A5 •...

  • Page 104: 22003 - Msc Board A1: Checksum Of Main Application Failed

    DIAGNOSTICS Error Codes 10DEC05 Cause: The software did not download. DG4825-1 Page Action: Download the software again. 104 of 180 Do the checkout for the MOTION SYSTEM CONTROL BOARD If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1. 22003 - MSC BOARD A1: Checksum of Main Application failed Description: A checksum error occurred in the software of the MOTION SYSTEM CONTROL BOARD A1.
  • Page 105 DIAGNOSTICS Error Codes 10DEC05 22005 - MSC BOARD A1: Error during download of MSC Software DG4825-1 Page Description: The boot of the MOTION SYSTEM CONTROL received a signal that is 105 of 180 not correct during the downloading of the software to the MOTION SYSTEM CONTROL BOARD A1.
  • Page 106 DIAGNOSTICS Error Codes 10DEC05 Cause: The software did not download. DG4825-1 Page Action: Download the software again. 106 of 180 Do the checkout for the MOTION SYSTEM CONTROL BOARD If this error continues, install a new MOTION SYSTEM CONTROL BOARD A1. 22009 - MSC BOARD A1: Error during download of MSC Software Description: The boot program for the MOTION SYSTEM CONTROL BOARD A1 received a signal that is not correct.

  • Page 107: Motion System Control Board Rtxc

    DIAGNOSTICS Error Codes 10DEC05 22011 - MSC BOARD A1: Error during download of MSC Software DG4825-1 Page Description: The MOTION SYSTEM CONTROL BOARD A1 received a message 107 of 180 before the preceding message was completed. Cause 1: The software did not download. Action: Download the software again.

  • Page 108: Motion System Control Board

    DIAGNOSTICS Error Codes 10DEC05 MOTION SYSTEM CONTROL BOARD SYSTEM DG4825-1 Page 30002 - 30033 - MSC BOARD A1: Software malfunctioned 108 of 180 Cause: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD Code Description 30002...
  • Page 109 DIAGNOSTICS Error Codes 10DEC05 Code Description DG4825-1 Page 30020 The PLATE HANDLER determined that a motion error of the SLOW SCAN 109 of 180 AY occurred. 30021 The ERASE operation did not occur. 30022 The DUPLEX CAM did not move to the PINCH position in the time allowed. 30023 The DRIVE ROLLERS did not execute the “Load”...

  • Page 110: Communications For The Motion System Control Board

    DIAGNOSTICS Error Codes 10DEC05 Communications for the MOTION SYSTEM CONTROL BOARD DG4825-1 Page 32001 - Communications malfunctioned between MCPU and SSC BOARDS 110 of 180 Description: A message from the MASTER CENTRAL PROCESSING UNIT BOARD A2 did not complete before another message was received. Cause 1: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned.

  • Page 111: 32005 - Communications Error Between Mcpu And Ssc Boards

    DIAGNOSTICS Error Codes 10DEC05 Cause 1: The MOTION SYSTEM CONTROL BOARD A1 malfunctioned. DG4825-1 Page Action: Do the checkout for the MOTION SYSTEM CONTROL BOARD 111 of 180 Cause 2: The SLOW SCAN CONTROLLER BOARD A6 malfunctioned. Action: Do the checkout for the SLOW SCAN CONTROLLER BOARD A6 and COIL BOARD 32005 - Communications Error between MCPU and SSC BOARDS...

  • Page 112: Shutdown Management

    DIAGNOSTICS Error Codes 10DEC05 Shutdown Management DG4825-1 Page 47001 - Communications to MCPU BD failed during Shut Down 112 of 180 Cause: The MASTER CENTRAL PROCESSING UNIT BOARD A2 malfunctioned. Action: Do the checkout for the MASTER CENTRAL PROCESSING UNIT BOARD 47002 - Internal communications failure Cause: Internal communication error between BOARDS.

  • Page 113: 47520 - 47522 - Internal Communications Failure To Ups1

    DIAGNOSTICS Error Codes 10DEC05 47520 - 47522 - Internal communications failure to UPS1 DG4825-1 Page 113 of 180 Cause: Communication error. Action 1: Check the RS-232 CABLE to COM3. Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1. 47550 - The BATTERY in UPS1 is too low. System will be shutdown in 1 minute Cause 1: Malfunction of the utility power.

  • Page 114: 47952 - Display Only - No Log Message

    DIAGNOSTICS Error Codes 10DEC05 Cause: Malfunction of the BATTERY. DG4825-1 Page Action: Do the checkout for the UNINTERRUPTED POWER SUPPLY UPS1. 114 of 180 47952 - Display only - no Log Message Description: The UNINTERRUPTED POWER SUPPLY UPS1 has provided information about a malfunction.

  • Page 115: Disk Manager

    DIAGNOSTICS Error Codes 10DEC05 DISK MANAGER DG4825-1 Page 49000 - HARD DISK is full. DISK MANAGER not able to remove images 115 of 180 Description: The DISK MANAGER cannot remove images when starting to reach the low mark. The disk reached high mark and no images are available to delete.

  • Page 116: Installation

    DIAGNOSTICS Error Codes 10DEC05 Installation DG4825-1 Page 55100 - Error on the Options Diskette or this is not a valid Options 116 of 180 Diskette Cause: A DISKETTE that is not an OPTIONS DISKETTE is installed. Action: Install a new OPTIONS DISKETTE. 55101 - Could not open files on the Options Diskette.

  • Page 117: 55103 - Could Not Open Files On The Options Diskette

    DIAGNOSTICS Error Codes 10DEC05 55103 - Could not open files on the Options Diskette DG4825-1 Page 117 of 180 Cause: The file on the OPTIONS DISKETTE malfunctioned. Action: Install a new OPTIONS DISKETTE. 55104 - Error updating the options on the CR 825/850 SYSTEM Cause: The database malfunctioned.

  • Page 118: 55110 - Could Not Determine What Product We Are Running On

    DIAGNOSTICS Error Codes 10DEC05 55110 - Could not determine what product we are running on DG4825-1 Page 118 of 180 Cause: The correct configuration for this CR 825/850 SYSTEM was not provided. Action: Boot the SYSTEM. Install the OPTIONS DISKETTE again. 55111 - The Options Diskette is not valid for this product Cause: The OPTIONS DISKETTE is not correct for the CR 825/850 SYSTEM.

  • Page 119: Troubleshooting

    DIAGNOSTICS Troubleshooting 10DEC05 Section 3: Troubleshooting DG4825-1 Page 119 of 180 Initialization Errors “Power-On Self-Test” (POST) Errors Important • An error occurs if the CR 825/850 SYSTEM energizes but does not display the main menu. • In normal operation, the computer in the CR 825/850 SYSTEM emits one beep after initializing.

  • Page 120: Software Loading Errors

    DIAGNOSTICS Troubleshooting 10DEC05 DG4825-1 Beep Code Malfunction Page 2-1-1 Failure of the “Secondary DMA Register” test, or test “In 120 of 180 progress” 2-1-2 Failure of the “Primary DMA Register” test, or test “In progress” 2-1-3 Failure of the “Primary interrupt mask register” test 2-1-4 Failure of the “Secondary interrupt mask register”...

  • Page 121: Application Software Errors

    If the application software for the CR 825/850 SYSTEM does not load, install the application 121 of 180 software again. Dark TOUCH SCREEN Check: • power to the host computer • POWER SUPPLY PS1 Image Quality For image quality problems, see the “Kodak DirectView CR SYSTEMS Artifact Database” CD.

  • Page 122: Checkout Procedures

    DIAGNOSTICS Checkout Procedures 10DEC05 Section 4: Checkout Procedures DG4825-1 Page 122 of 180 CASSETTE HANDLING AY DUPLEX CAM On the “System Service Diagnostic” screen, touch [CAM Position Actuation]. Touch [HOME CAM].
  • Page 123 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 DUPLEX CAM Page 123 of 180 EXTRACTION BAR HOOKS H194_1000ACB H194_1000AC H177_3023GCB H177_3023GC • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 • HOOKS are not in the down position, do the checkout for the HOOKS on the EXTRACTION BAR •...
  • Page 124 DIAGNOSTICS Checkout Procedures 10DEC05 If the status of a SENSOR does not match the table, do the corresponding checkout. DG4825-1 Page SENSOR Status Checkout 124 of 180 EXTRACTION BAR SENSOR DS28 EXTRACTION BAR SENSOR illuminated CAM INNER SENSOR S10 DS26 CAM SENSORS S10 and S11 illuminated CAM OUTER SENSOR S11...
  • Page 125 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 Page • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 125 of 180 • HOOKS are not in the up position, do the checkout HOOKS on the EXTRACTION • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION Check the status of the SENSORS and LEDs.
  • Page 126 DIAGNOSTICS Checkout Procedures 10DEC05 If the status of a SENSOR does not match the table, do the corresponding checkout. DG4825-1 Page SENSOR Status Checkout 126 of 180 EXTRACTION BAR SENSOR DS28 EXTRACTION BAR SENSOR illuminated CAM INNER SENSOR S10 DS26 CAM SENSORS S10 and S11 illuminated CAM OUTER SENSOR S11...
  • Page 127 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 Page • DUPLEX CAM does not move, do the checkout for the CAM MOTOR M1 127 of 180 • HOOKS are not in the down position, do the checkout HOOKS on the EXTRACTION • EXTRACTION BAR is not in the home position, do EXTRACTION BAR HOME POSITION Check the status of the SENSORS and LEDs.

  • Page 128: Cam Motor M1

    DIAGNOSTICS Checkout Procedures 10DEC05 CAM MOTOR M1 DG4825-1 Page DUPLEX CAM 128 of 180 SLED 2 SCREWS SLED CAM FOLLOWER H194_1000ACC CAM MOTOR M1 H194_1000AC CONNECTOR Remove: • 2 SCREWS • SLED CAM FOLLOWER Manually move the SLED and check for binds. Check the DUPLEX CAM for binds.

  • Page 129: Plate Present Sensor S5

    DIAGNOSTICS Checkout Procedures 10DEC05 PLATE PRESENT SENSOR S5 DG4825-1 Page At the “Service System Diagnostic” 129 of 180 IR PHOSPHOR PROBE screen, touch [Individual Component TL-2579 Control]. Block the PLATE PRESENT SENSOR PLATE PRESENT SENSOR S5 H194_1034ACA H194_1034AC...
  • Page 130 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 Page 130 of 180 MOTION SYSTEM CONTROL BOARD A1 LED DS29 CONNECTOR J13 and HARNESS H194_0033BCB H194_0033BC Check the status of: • PLATE PRESENT SENSOR S5 • LED DS29 on the MOTION SYSTEM CONTROL BOARD A1 PLATE PRESENT Status LED DS29...
  • Page 131 DIAGNOSTICS Checkout Procedures 10DEC05 Check the voltage between PIN J13-13 and J13-12 on CONNECTOR J13: DG4825-1 Page PLATE PRESENT SENSOR S5 Voltage 131 of 180 Blocked Not blocked Check the resistance between PIN J13-12 and PIN J13-14 on CONNECTOR J13: PLATE PRESENT SENSOR S5 Blocked infinity...

  • Page 132: Interlock Switch S8

    DIAGNOSTICS Checkout Procedures 10DEC05 INTERLOCK SWITCH S8 DG4825-1 Page Check: 132 of 180 • FRONT DOOR is fully closed FRONT DOOR • SWITCH ACTUATOR is in the correct position LATCH • SWITCH ACTUATOR and INTERLOCK SWITCH S8 are in alignment •...
  • Page 133 DIAGNOSTICS Checkout Procedures 10DEC05 At the “Service System Diagnostic” screen, touch [Individual Component Control]. DG4825-1 Page Check the status of the INTERLOCK SWITCH S8 displayed on the screen: 133 of 180 FRONT DOOR INTERLOCK SWITCH S8 Open Not actuated Closed Actuated MOTION SYSTEM...

  • Page 134: Extraction Bar Sensor S9

    DIAGNOSTICS Checkout Procedures 10DEC05 Check the status of the LED DS25 on the MOTION SYSTEM CONTROL BOARD A1: DG4825-1 Page FRONT DOOR LED DS25 134 of 180 Open Not illuminated Closed Illuminated Do the checkout for the MOTION SYSTEM CONTROL BOARD EXTRACTION BAR SENSOR S9 Caution FRONT DOOR...
  • Page 135 DIAGNOSTICS Checkout Procedures 10DEC05 Check: DG4825-1 Page EXTRACTION BAR • SLOW SCAN AY moves: 135 of 180 SENSOR S9 – down for 3 seconds – up to the home position EXTRACTION BAR • EXTRACTION BAR HOME POSITION SENSOR • condition of: S9 FLAG –...

  • Page 136: Hooks On The Extraction Bar

    DIAGNOSTICS Checkout Procedures 10DEC05 HOOKS on the EXTRACTION BAR DG4825-1 Page Do the adjustment for the 136 of 180 EXTRACTION BAR HOME POSITION. Check that the HOOKS extend from the EXTRACTION BAR when you press down on the HOOK YOKE AY. HOOK YOKE AY If you cannot press down on the HOOK YOKE AY, check:...

  • Page 137: Cam Sensors S10 And S11

    DIAGNOSTICS Checkout Procedures 10DEC05 CAM SENSORS S10 and S11 DG4825-1 Page 137 of 180 DUPLEX CAM ENCODER BOARD A8 SENSOR S11 SENSOR S10 DUPLEX CAM H194_1033ACA H194_1033AC Check the condition of: • SENSOR S10 • SENSOR S11 Measure the voltage at SENSOR S10: MULTIMETER Status of Measurement...
  • Page 138 DIAGNOSTICS Checkout Procedures 10DEC05 Do the checkout for the MOTION SYSTEM CONTROL BOARD DG4825-1 Page Check: 138 of 180 • condition of the DUPLEX CAM ENCODER • DUPLEX CAM is not loose Do the checkout for the CAM MOTOR...

  • Page 139: Boards

    DIAGNOSTICS Checkout Procedures 10DEC05 BOARDS DG4825-1 Page MOTION SYSTEM CONTROL BOARD A1 139 of 180 MOTION SYSTEM CONTROL BOARD A1 HEARTBEAT LED DS25 LED DS17 CONNECTOR SWITCH S1 H194_0033BCA H194_0033BC Important • The MOTION SYSTEM CONTROL BOARD A1 controls most of the electrical and mechanical functions of the CR 825/850 SYSTEM.

  • Page 140: Master Central Processing Unit Board A2

    DIAGNOSTICS Checkout Procedures 10DEC05 If the HEARTBEAT LED DS17 is not blinking, check all voltages on the MOTION DG4825-1 Page SYSTEM CONTROL BOARD 140 of 180 At the “System Service Diagnostic” screen, touch [Display Software Versions]. Check that the newest and correct versions of software are installed. If the CR 825/850 SYSTEM displays the message “Not Responding”...
  • Page 141 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 Page 141 of 180 MASTER CENTRAL PROCESSING BOARD A2 TP21 CONNECTOR TP14 H194_0034BCA H194_0034BC Check for correct voltages on CONNECTOR P5: MULTIMETER Voltage Ground Positive +24 V DC P5-3 or P5-4 P5-1 or P5-2 If the voltage is not correct, do the checkout for the POWER SUPPLY PS1.
  • Page 142 DIAGNOSTICS Checkout Procedures 10DEC05 Do all of the voltages match the table? DG4825-1 Page 142 of 180 Continue with Step Install a new MASTER CENTRAL PROCESSING UNIT BOARD A2. Continue with Step Determine if the software version of the MASTER CENTRAL PROCESSING UNIT BOARD A2 is correct.

  • Page 143: Digitizer Board A3

    DIAGNOSTICS Checkout Procedures 10DEC05 DIGITIZER BOARD A3 DG4825-1 Page 143 of 180 CONNECTOR DIGITIZER BOARD A3 H194_0035BCA H194_0035BC Important The DIGITIZER BOARD A3: • receives the image data from the PMT/DAS BOARD A5 • changes the input 24 V DC to 5 V DC •...
  • Page 144 DIAGNOSTICS Checkout Procedures 10DEC05 Measure the following voltages at the indicated test points. DG4825-1 Page MULTIMETER 144 of 180 Voltage Ground Positive +5 ± 0.1 V DC +24 ± 2.5 V DC If any of the voltages do not match, install a new DIGITIZER BOARD A3.

  • Page 145: Galvo Board A4

    DIAGNOSTICS Checkout Procedures 10DEC05 GALVO BOARD A4 DG4825-1 Page 145 of 180 GALVO BOARD A4 TP15 TP13 TP16 H194_0036BCA CONNECTOR P2 H194_0036BC Important The GALVO BOARD A4: • sends signals to control the GALVO MOTOR • changes the 24 V DC to: –...
  • Page 146 DIAGNOSTICS Checkout Procedures 10DEC05 If the measurements are not correct, do the checkout for the POWER SUPPLY PS1. DG4825-1 Page 146 of 180 Important To do Step 3, you must: • install the INTERLOCK KEY, or • close the FRONT DOOR Check the voltages at the test points: MULTIMETER Voltage...

  • Page 147: Pmt/Das Board A5

    DIAGNOSTICS Checkout Procedures 10DEC05 PMT/DAS BOARD A5 DG4825-1 Page 147 of 180 TP23 TP22 TP17 TP20 TP21 TP14 TP19 TP18 TP16 TP15 TP13 TP12 TP11 TP10 TP24 TP26 TP25 H194_0037HCA PMT/DAS BOARD A5 H194_0037HC Important The PMT/DAS BOARD A5: • increases the outputs of the PMTS •...

  • Page 148: Slow Scan Controller Board A6 And Coil Board A7

    DIAGNOSTICS Checkout Procedures 10DEC05 Measure the following voltages at the test points: DG4825-1 Page MULTIMETER 148 of 180 Voltage Ground Positive 5 ± 0.2 V DC, Digital 5 ± 0.1 V DC, Isolated TP11 5 ± 0.2 V DC, Analog TP10 TP19 12 ±...
  • Page 149 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 Page SLOW SCAN CONTROLLER BOARD A6 149 of 180 TP15 TP16 TP14 TP18 COIL BOARD A7 H194_0038HCA CONNECTOR J4 CONNECTOR J1 H194_0038HC Important To do Step 3, you must: • install the INTERLOCK KEY, or •...
  • Page 150 DIAGNOSTICS Checkout Procedures 10DEC05 Check the voltage on the SLOW SCAN CONTROLLER BOARD A6: DG4825-1 Page MULTIMETER 150 of 180 Voltage Negative Positive TP18 +24 V DC If the voltage is not correct, do the checkout INTERLOCK SWITCH Check the voltage on the SLOW SCAN CONTROLLER BOARD A6: MULTIMETER Voltage Negative...
  • Page 151 DIAGNOSTICS Checkout Procedures 10DEC05 Manually rotate the SLOW SCAN AY and check for the correct voltage measurements at DG4825-1 Page the following test points: 151 of 180 MULTIMETER Voltage HALL EFFECT SENSOR Negative Positive High TP17 TP14 HALL A 4 - 5 V DC < 1 V DC TP17 TP16 HALL B...

  • Page 152: Laser Driver Board A17

    DIAGNOSTICS Checkout Procedures 10DEC05 LASER DRIVER BOARD A17 DG4825-1 Page On the “System Service Diagnostic” screen, touch [Laser Power]. 152 of 180 Touch [THRESHOLD]. Check that “Laser Power” is 0 - 5 mW.
  • Page 153 DIAGNOSTICS Checkout Procedures 10DEC05 Touch: DG4825-1 Page • [LASER ON] 153 of 180 • [READ] Check: • “Laser Power” is 28 - 32 mW “Percent of original power” is ≥ 90% • Are the values correct? Continue with the next test. Touch [SWEEP].

  • Page 154: Power

    DIAGNOSTICS Checkout Procedures 10DEC05 Power DG4825-1 Page POWER SUPPLY PS1 154 of 180 Important • The POWER SUPPLY PS1 provides the 3 voltages to components of the CR 825/850 SYSTEM, including the BOARDS and the TOUCH SCREEN. – 24 V DC: V1 –...
  • Page 155 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 Page DC TERMINAL 155 of 180 POWER SUPPLY PS1 GROUND NEUTRAL AC TERMINAL H194_0039HCA DC OK LED H194_0039HC AC OK LED Is the AC OK LED illuminated? Continue with Step Check that the UNINTERRUPTED POWER SUPPLY UPS1 has AC voltage.

  • Page 156: Transformer T1

    DIAGNOSTICS Checkout Procedures 10DEC05 Does the DC OK LED illuminate? DG4825-1 Page 156 of 180 Check the V1+ circuit for a malfunction. Continue with Step Disconnect the wire to V2+. Does the DC OK LED illuminate? Check the V2+ circuit for a malfunction. Continue with Step Disconnect the wire to V3−...
  • Page 157 DIAGNOSTICS Checkout Procedures 10DEC05 Observe the status of the 2 LEDs: DG4825-1 Page Condition Normal 157 of 180 UTILITY-STATUS Normal operation of the Illuminated TRANSFORMER T1 FAULT-ALARM Malfunction of the TRANSFORMER T1 Not illuminated If both LEDs are not illuminated, check the site power to the TRANSFORMER T1. Is the FAULT-ALARM LED illuminated? Continue with Step...
  • Page 158 DIAGNOSTICS Checkout Procedures 10DEC05 UNINTERRUPTED POWER SUPPLY UPS1 DG4825-1 Page Observe the status of each LED: 158 of 180 Condition illuminated “Under voltage” protection for the BUS is enabled “Over voltage” protection for the /TES BUS is enabled Output “Under voltage protection is enabled Output “Over voltage”...
  • Page 159 DIAGNOSTICS Checkout Procedures 10DEC05 Use the following table to help you check the malfunction. DG4825-1 Page 159 of 180 Description Possible Cause Action The UNINTERRUPTED The “ON/TEST” BUTTON is not Press the “ON/TEST” POWER SUPPLY UPS1 is engaged. BUTTON. not energized: The REAR PANEL INPUT Reset the CIRCUIT •...
  • Page 160 DIAGNOSTICS Checkout Procedures 10DEC05 System Status DG4825-1 Page At the main screen, touch [UTILITY MENU]. 160 of 180 Touch [System Status].
  • Page 161 DIAGNOSTICS Checkout Procedures 10DEC05 DG4825-1 Page 161 of 180 Table 10 Description of the “System Status” Screen - “Disk Utilization” Displays the status of the C: DRIVE. The value should not be more than 65%. If the value is more than 65%, call the Technical Service Center. Displays the status of the D: DRIVE.
  • Page 162 DIAGNOSTICS Checkout Procedures 10DEC05 Table 11 Description of the “System Status” Screen - “Memory Utilization” DG4825-1 Page “Physical” Displays the size of the “Physical” memory. 162 of 180 “Virtual” Displays the size of the “Virtual” memory. If the value is more than Select: •...
  • Page 163 DIAGNOSTICS Test Points and LEDs 10DEC05 Section 5: Test Points and LEDs DG4825-1 Page 163 of 180 MOTION SYSTEM CONTROL BOARD A1 TP10 TP11 TP12 TP13 H177_1814HA...
  • Page 164 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 12 Test Points on the MOTION SYSTEM CONTROL BOARD A1 DG4825-1 Page Description Expected Signal 164 of 180 Ground 0 V DC Output of the + 5 V DC REGULATOR 4.9 - 5.1 V DC +24 V DC after the FILTER for the 22.5 - 25.5 V DC accessory + 5 V DC REGULATOR...
  • Page 165 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 13 LEDs on the MOTION SYSTEM CONTROL BOARD A1 DG4825-1 Page Description 165 of 180 DC MOTOR 24 V SUPPLY RELAY DS14 STEPPER MOTOR 24 V SUPPLY RELAY DS15 SLOW SCAN 24 V SUPPLY RELAY DS16 ERASE LAMP RELAY DS17...
  • Page 166 DIAGNOSTICS Test Points and LEDs 10DEC05 MASTER CENTRAL PROCESSING UNIT BOARD A2 DG4825-1 Page 166 of 180 TP18 TP20 TP10 H194_0016HC...
  • Page 167 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 15 Test Points on the MASTER CENTRAL PROCESSING UNIT BOARD A2 DG4825-1 Page Description Expected Signal 167 of 180 Output of the +0.5 V DC REGULATOR 4.9 - 5.1 V DC Output of the +3.3 V DC REGULATOR 3.2 - 3.4 V DC Ground 0 V DC...
  • Page 168 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 17 Positions for the SWITCHES on the MASTER CENTRAL PROCESSING UNIT DG4825-1 Page BOARD A2 168 of 180 SWITCH S3 SWITCH S4 Position Setting Position Setting “ON” “ON” “ON” “ON” “ON” “ON” “ON” “ON”...
  • Page 169 DIAGNOSTICS Test Points and LEDs 10DEC05 DIGITIZER BOARD A3 DG4825-1 Page 169 of 180 TP15 TP11 TP10 TP14 TP13 TP12 H194_0018HC...
  • Page 170 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 18 Test Points on the DIGITIZER BOARD A3 DG4825-1 Page Description Expected Signal 170 of 180 +24 V DC power 22.5 - 25.5 V DC Ground 0 V DC +5 V DC power 4.9 - 5.1 V DC GALVO CLOCK Approximately 342 kHz during scanning...
  • Page 171 DIAGNOSTICS Test Points and LEDs 10DEC05 GALVO BOARD A4 DG4825-1 Page 171 of 180 Important E1 must have a JUMPER on PINS 1 and 2. TP10 R112 TP11 TP13 TP14 TP17 TP15 TP12 TP16 H194_0017HC...
  • Page 172 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 19 Test Points on the GALVO BOARD A4 DG4825-1 Page Description Expected Signal 172 of 180 Ground 0 V DC Ground 0 V DC Ground 0 V DC Ground 0 V DC +15 V DC power supply 14.4 - 15.6 V DC –15 V DC power supply –14.7 - –5.3 V DC...
  • Page 173 DIAGNOSTICS Test Points and LEDs 10DEC05 PMT/DAS BOARD A5 DG4825-1 Page 173 of 180 TP23 TP22 TP17 TP20 TP21 TP14 TP19 TP18 TP16 TP15 TP13 TP12 TP11 TP10 TP24 TP26 TP25 Bottom H194_0015BC Table 21 Test Points on the PMT/DAS BOARD A5 Name Description Expected Signal...
  • Page 174 DIAGNOSTICS Test Points and LEDs 10DEC05 DG4825-1 Name Description Expected Signal Page 5 V DC_I Interface +5 V DC POWER 5 V DC within the tolerance of the 174 of 180 SUPPLY REGULATOR on the DIGITIZER BOARD A3 DGND Digital ground 0.0 V DC IGND Interface ground...
  • Page 175 DIAGNOSTICS Test Points and LEDs 10DEC05 SLOW SCAN CONTROLLER BOARD A6 DG4825-1 Page 175 of 180 TP11 TP10 TP12 TP15 TP13 TP16 TP14 TP17 TP18 H177_1824DC...
  • Page 176 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 22 Test Points on the SLOW SCAN CONTROLLER BOARD A6 DG4825-1 Page Description Expected Signal 176 of 180 Ground 0 V DC 5 V DC 5.0 V DC HALL EFFECT SENSOR 5.0 V DC and 0.0 V DC when the ROTOR is rotating HALL EFFECT SENSOR 5.0 V DC and 0.0 V DC when the...
  • Page 177 DIAGNOSTICS Test Points and LEDs 10DEC05 LASER DRIVER BOARD A17 DG4825-1 Page 177 of 180 LASER DRIVER BOARD Buf_Bf N2P5 AGND l_op H194_0027HC...
  • Page 178 DIAGNOSTICS Test Points and LEDs 10DEC05 Table 24 Test Points on the LASER DRIVER BOARD A17 DG4825-1 Page Name Description Expected Signal 178 of 180 AGND Circuit ground 0.0 V DC ------ –5.00 - –5.50 V DC Power to the LASER •...
  • Page 179 DIAGNOSTICS Test Points and LEDs 10DEC05 LASER DRIVER PREREGULATOR BOARD A18 DG4825-1 Page 179 of 180 LASER DRIVER PRE-REGULATOR BOARD A18 H196_1815ACA H196_1815AC Table 25 Test Points on the LASER DRIVER PREREGULATOR BOARD A18 Expected Signal 0 V DC 24.0 V DC 6.2 V DC...
  • Page 180 New Publication 20JUL04 DG4825-1 - - - 10,13, and 40 dg4825_1.fm Revised 10DEC05 DG4825-1 - - - dg4825_1.fm Revised Kodak and DirectView are trademarks of Eastman Kodak Company. Printed in U.S.A. • dg4825_1.fm EASTMAN KODAK COMPANY HEALTH GROUP Rochester, NY 14650...

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