Kodak CR 360 Service Manual
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Kodak CR 360 Service Manual

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{IllustratedPartsList}{Production}{Carestream Health Inc.}{None}
KODAK Point-of-Care CR 360 System
Important
• Qualified service personnel must install this modification.
• See the Service Portal for possible updates before doing this modification.
• When doing the procedures in this document, you must use safe work practices and wear the correct personal
protective equipment (for example, safety eyewear) according to your company's standard operating
procedures.
Service Manual
for the
Publication No. 6H4869
Supersedes 6H4869-01
© CARESTREAM HEALTH, INC. 2010
17MAR2010
23DEC09
None

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Summary of Contents for Kodak CR 360

  • Page 1 Supersedes 6H4869-01 23DEC09 Service Manual for the KODAK Point-of-Care CR 360 System Important • Qualified service personnel must install this modification. • See the Service Portal for possible updates before doing this modification. • When doing the procedures in this document, you must use safe work practices and wear the correct personal protective equipment (for example, safety eyewear) according to your company’s standard operating...
  • Page 2 Carestream Health, Inc. Use of Manual The KODAK Point-of-Care CR 360 System is designed to meet international safety and performance standards. Personnel operating the unit must have a thorough understanding of the proper operation of the system. This manual has been prepared to aid medical and technical personnel to understand and operate the system. Do not operate the system before reading this manual and gaining a clear understanding of the operation of the system.

  • Page 3: Table Of Contents

    Table of Contents Description Page Safety and Regulatory Information ......... . . Introduction .
  • Page 4 Service Guide Removing the Controller Board ........Installing the Controller Board .
  • Page 5 Test Procedure ..........Replacing the Erase Lamp Board.
  • Page 6 Service Guide Offset Calibration ........... . System Gain Tuning.
  • Page 7 Hardware Error Message Index ......... Hardware Error Messages .
  • Page 8 Service Guide Tools Required ..........Preparing the Unit for Testing .

  • Page 9: Safety And Regulatory Information

    Safety and Regulatory Information Section 1: Safety and Regulatory Information Introduction The information contained herein is based on the experience and knowledge relating to the subject matter gained by Carestream Health prior to publication. No patent license is granted by this information. Carestream Health reserves the right to change this information without notice, and makes no warranty, express or implied, with respect to this information.

  • Page 10: Electrical Hazards

    Service Guide Electrical Hazards Caution • Do not remove or open system covers or plugs. Internal circuits use high voltage capable of causing serious injury. • Fuses blown within 36 hours of being replaced by a qualified technician may indicate malfunctioning electrical circuits within the system.

  • Page 11: Recycling The Unit

    Safety and Regulatory Information Recycling the Unit In the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling. Contact your local Carestream Health representative or refer to http://recycle.carestreamhealth.com for additional information on the collection and recovery programs available for this product.

  • Page 12: Device-Specific Safety Information

    This device complies with 21CFR 1040.10. CE Conformity This product conforms to the requirements of council directive 93/42/EEC. The KODAK Point-of-Care CR 360 is a Class I medical device. The KODAK Point-of-Care CR 360 bears the following mark of conformity: The name and address of the CE representative appears on the back of the front page of this manual.

  • Page 13: System Description

    The luminescence signal is digitized. The data is then subjected to digital image processing. The Point-of-Care CR 360 enables the user to read a screen quickly, and then erase it to be ready for the next scan. The scanner is compact and easy to use.

  • Page 14: System Overview

    Service Guide System Overview Component Names and Descriptions Part Name Description Controller Board The controller board is the main board on the scanner. The controller board connects the scanner to the host PC workstation via the USB port. The controller board runs the firmware, and receives operational commands from the host PC workstation via the USB cable, and transforms the commands to the appropriate scanner hardware commands.
  • Page 15 System Description Part Name Description LED Indicator The LED indicator indicates the scanner’s main status such as ready for scan, erasing, and so on. Erase Lamps Assembly The erase lamps assembly brightly illuminates the phosphor screen after scanning, to erase the image so that the screen is ready to be used again. Erase Lamps Inverter Board The erase lamps inverter board converts the 21 VDC input to high voltage output which drives the erase lamps (CCFL tubes).

  • Page 16: Views Of The Point-Of-Care Cr 360

    Service Guide Views of the Point-of-Care CR 360 Scanner Front View Drum Laser board Lead screw Roof assembly LED indicator Tray assembly Scanner Rear View Erase lamps inverter board Erase lamp board Connector panel Controller board Off/On switch Power cord...
  • Page 17 System Description Scanner Left View PM tube Linear motor Roller drive motor IMCS board Scanner Right View Laser unit Power supply unit 6H4869...

  • Page 18: Component Description

    Service Guide Component Description Power Line Filter Module The power line filter module filters the AC supply to the scanner. The power inlet socket, ON-OFF switch, and two fuses are located on the module. IMCS Board The IMCS board is a module stacked in four layers. It comprises the motion board and the sensor board, which is on the top layer.

  • Page 19: Linear Slide Assembly

    System Description Linear Slide Assembly Overview The linear slide assembly moves the PM assembly and the laser within the drum to read the phosphor screen. Linear motor Linear screw There are two replacement procedures for the linear slide assembly: • Linear screw replacement. See Replacing the Linear Screw Type A on Page •...

  • Page 20: Linear Motor

    Service Guide Linear Motor The linear motor operates the linear slide assembly. Two Types of Linear Motors Type A Type B Optical Head Assembly The optical head assembly controls the laser module beam. The laser module beam emits the light to energize the phosphor screen.

  • Page 21: Photo Multiplier Assembly (Pm)

    System Description Photo Multiplier Assembly (PM) The photo multiplier (PM) tube collects the photons emitted from the screen. PM tube There are two replacement procedures for the photo multiplier: • PM board replacement. See Replacing the Photo Multiplier Board on Page •...

  • Page 22: Loader Stepper Assembly

    Service Guide Loader Stepper Assembly The loader stepper assembly extracts the screen from the cassette and assists in inserting the screen into the cassette. Loader pusher Retainer screws Roller Drive Motor Assembly The roller drive motor assembly pulls the phosphor screen from the cassette into the drum. 6H4869...

  • Page 23: Right And Left Limit Sensors

    System Description Right and Left Limit Sensors The right and left limit sensors control the maximum left/right (X-axis) movement of the linear motor of the PM mounted on the slide. 6H4869...

  • Page 24: Service Procedures

    Service Guide Section 3: Service Procedures Service Tools The following is a list of tools required for service operations: • Phillips (cross-head) screwdriver (medium) • Flat screwdriver • Allen wrenches (metric): 0.89, 1.5, 2, 2.5, 3, 3.5, 4, 5 • Open-ended wrenches (metric): 5.5, 7 •...

  • Page 25: Removing The Scanner Cover

    Service Procedures Removing the Scanner Cover [1] Switch OFF the scanner. [2] With the system upright, pull the scanner to the edge of the table so that the front side is extended slightly over the table edge. Scanner cover screws [3] Remove the 2 scanner cover screws using a 5 mm Allen wrench.

  • Page 26: Activating The Scanner Without The Cover

    Service Guide Activating the Scanner Without the Cover Activation Procedures Laser Warning Do not operate the unit while the laser is connected without proper eye protection. Safety glasses (see Laser Safety Instructions on Page 10) must be worn by all personnel in the area of the unit! Only authorized personnel may remove the cover.

  • Page 27: After Service Operations

    Service Procedures After Service Operations After performing service operations, before installing the scanner cover: [1] Switch OFF the scanner. [2] Remove the safety interlock activation key from the safety interlock. [3] Switch ON the DIP switch on the laser board. Activating the Scanner without the Cover (Laser Activated) Before Service Operations Laser Warning...

  • Page 28: Replacing The Power Line Filter Module

    Service Guide Replacing the Power Line Filter Module Tools Required • Socket wrench • 2.0 mm Allen wrench • 2.5 mm Allen wrench Removing the Power Line Filter Module Laser Warning .Refer to Laser Safety Instructions on Page [1] Switch OFF the power and disconnect the power cable from the power inlet socket of the scanner. [2] Remove the scanner cover.

  • Page 29: Installing The Power Line Filter Module

    Service Procedures [5] Remove the 2 screws retaining the module bracket using the 2.5 mm Allen wrench. [6] Remove the nuts retaining the ground cables to the ground stud using a socket wrench. [7] Remove the ground cable of the power line filter from the stud. [8] Disconnect the 2 power connectors.

  • Page 30: Replacing The Fuses

    Service Guide Replacing the Fuses Tools Required • Flat screwdriver • Replacement fuses (2) Procedure [1] Switch OFF the scanner. [2] Disconnect the scanner from the main power. Fuse drawer [3] Locate the fuse drawer on the power inlet module. [4] Open the drawer using a flat screwdriver, prying gently from the plastic tab.
  • Page 31 Service Procedures [5] Remove the blown fuse. [6] Install a new fuse. [7] Close the fuse drawer. [8] Turn on the system. [9] Verify that the system functions properly. 6H4869...

  • Page 32: Replacing The Controller Board

    Service Guide Replacing the Controller Board Tools Required • 2.5 mm Allen wrench • 5 mm Allen wrench Removing the Controller Board Important When changing the controller board, first back up the scanner settings, if it is possible to do so, by copying the Calib folder to a secure location.
  • Page 33 Service Procedures Cable on right side of the controller board Cables on the back of the controller board Note Unfasten the clips on the sides of the wide blue cable to remove it. Hold the cables by their connectors when removing them, not by the cables themselves. [6] Disconnect the cables from the back of the controller board (accessible from the front side of the scanner).

  • Page 34: Installing The Controller Board

    Service Guide [8] Remove the 4 screws from the corners of the controller board that fasten it to the bracket using the 2.5 mm Allen wrench. [9] Remove the controller board. Installing the Controller Board [1] Position the controller board in the bracket and install the 4 screws connecting the controller board to the bracket using the 2.5 mm Allen wrench.
  • Page 35 Service Procedures [6] Before installing the scanner cover, perform a test scan. Check that the system functions properly. The preview image should be black. [7] Check (in this order): a. The safety interlock key is not in the interlock. b. The laser DIP switch is switched ON. [8] Position the scanner cover without installing the scanner cover screws.

  • Page 36: Replacing The Imcs Board

    Service Guide Replacing the IMCS Board Tools Required • 2.5 mm Allen wrench • 5 mm Allen wrench • Phillips (cross-head) screwdriver • Wire cutter Note If you replace only the motion board or only the sensor board, return the unused board together with the replaced board to your Service Representative, noting clearly which is new and which was replaced.

  • Page 37: Separating The Sensor Board From The Motion Board

    Service Procedures Separating the Sensor Board from the Motion Board [1] Disconnect the scanner from the main power. [2] Remove the scanner cover. (See Removing the Scanner Cover on Page 25.) [3] Remove the 2 Phillips screws from the sensor board. Sensor board [4] Lift the sensor board without disconnecting its connectors and position it on its side.

  • Page 38: Installing The Imcs Board

    Service Guide Installing the IMCS Board [1] Connect the connectors to the back of the motion board. [2] Insert the IMCS board in to the scanner housing. [3] Install the 4 retaining screws. [4] Install new plastic ties. [5] Connect the rest of the connectors to the board. Note The connectors on the right are identical.

  • Page 39: Replacing The Photo Multiplier Board

    Service Procedures Replacing the Photo Multiplier Board Tools Required • Replacement PM tube • 3.0 mm right-angle Allen wrench • 3.5 mm right-angle Allen wrench Removing the PM Board [1] In Settings>Diagnostics, move the linear slide assembly to the left limit. [2] Disconnect the scanner from the main power.

  • Page 40: Installing The Pm Board

    Service Guide The ground connector is behind the board [7] Remove the top bolt screw and the ground connector. [8] Remove the PM board. Installing the PM Board [1] Position the PM board in correct alignment to fit with the PM tube pins. [2] Install the PM board and the ground connector.

  • Page 41: Replacing The Photo Multiplier Assembly

    Service Procedures Replacing the Photo Multiplier Assembly Tools Required • Replacement PM assembly • 2.5 mm Allen wrench • 3.0 mm right-angle Allen wrench • 3.5 mm right-angle Allen wrench • Scanning head alignment gauge Removing the PM Tube [1] In Settings>Diagnostics move the linear slide assembly to the left limit. [2] Disconnect the scanner from the main power.
  • Page 42 Service Guide Bracket 1 Bracket 2 [9] Loosen Bracket 1 and Bracket 2 holding the cables to the PM assembly using a 3 mm Allen wrench and 2.5 mm Allen wrench. [10] Remove the blue ribbon cable and ground cable from the PM assembly. Laser board bracket screws Laser board...

  • Page 43: Installing The Pm Tube

    Service Procedures Installing the PM Tube [1] Insert but do not tighten the 3.5 mm bottom bracket retaining screw. [2] Insert but do not tighten the 3.5 mm right-side bracket retaining screw. [3] Move the PM tube forward towards the drum by manually turning the lead screw until the screws align with the holes.
  • Page 44 Service Guide [10] Install the blue ribbon cable and the ground cable into the bracket and plastic clip on the PM tube. [11] Attach to the PM assembly the brackets and plastic clip that hold the blue ribbon cable and the ground cable. [12] Connect the ground wire connector to the slide body.

  • Page 45: Replacing The Optical Head Assembly

    Service Procedures Replacing the Optical Head Assembly Tools Required • Replacement optical head assembly • 2.0 mm Allen wrench • 2.5 mm Allen wrench • 3.0 mm Allen wrench • Scanning head alignment gauge Removing the Optical Head Assembly [1] Disconnect the scanner from the main power. [2] Move the optical head assembly to the right.

  • Page 46: Installing The Optical Head Assembly

    Service Guide [7] Remove the 3.0 mm Allen screw holding the cable bracket. 3.0 mm screw Optical head bracket arm Linear slide assembly end wall Wrench access [8] Remove the four 3.0 mm screws retaining the optical head bracket arm. Use a long wrench extended through the linear slide assembly end wall.
  • Page 47 Service Procedures [2] Insert the thin ends of the alignment gauge prongs between the optical head assembly and the drum. [3] Tighten the screws. [4] Manually move the linear slide assembly to the left until the alignment gauge is released from between the optical head assembly and the drum.

  • Page 48: Replacing The Linear Screw Type A

    Service Guide Replacing the Linear Screw Type A Tools Required • 1.5 mm Allen wrench • 2.0 mm Allen wrench • 2.5 mm Allen wrench Removing the Linear Screw Type A [1] Disconnect the scanner from the main power. [2] Remove the scanner cover. (See Removing the Scanner Cover on Page 25.) [3] Move the scanning head to the middle of the drum.

  • Page 49: Installing The Linear Screw Type A

    Service Procedures [5] Remove the 4 screws from the angular contact using a 2.0 mm Allen wrench. Side wall screws [6] Remove the side wall screws. [7] Move the scanning head to the right together with the linear screw. [8] Carefully remove the linear screw by moving it to the left while holding the scanning head in place. Slightly rotate the flexure and the screw to let it pass freely though the base of the scanning head.

  • Page 50: Replacing The Linear Screw Type B

    Service Guide Replacing the Linear Screw Type B Tools Required • 1.5 mm Allen wrench • 2.5 mm Allen wrench • 3.0 mm Allen wrench • 4.0 mm Allen wrench • Alignment gauge Removing the Linear Screw Type B [1] Disconnect the scanner from the main power. [2] Remove the scanner cover.
  • Page 51 Service Procedures [5] Disconnect the encoder reader cable (J1). Positioning pins Note When removing the linear motor, make sure the positioning pins are in place. [6] Remove the two 4.0 mm Allen screws securing the linear motor and gently remove the motor. [7] Remove the 3.0 mm Allen screw on the flexure.

  • Page 52: Installing The Linear Screw Type B

    Service Guide [8] Remove the two 5.0 mm mounting screws securing the linear screw assembly to the side block. [9] Gently pull out the linear screw with its components. Installing the Linear Screw Type B Caution To avoid damaging the linear screw, make sure it does not contact other parts of the system. [1] Gently insert the new linear screw in its position: (a) Position the flexure so the hole is facing up.

  • Page 53: Test Procedure

    Service Procedures Test Procedure Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26. If the laser must be activated during the service procedure, wear protective safety glasses at all times.

  • Page 54: Replacing The Linear Motor Type A

    Service Guide Replacing the Linear Motor Type A Tools Required • 3.0 mm Allen wrench • 2.0 mm Allen wrench • 1.5 mm Allen wrench • 0.89 mm Allen wrench Removing the Linear Motor Type A [1] Disconnect the scanner from the main power. [2] Remove the scanner cover.
  • Page 55 Service Procedures [6] Remove the encoder reader. Coupling screws [7] Remove the two 1.5 mm Allen screws from the linear motor coupling. Check that the motor revolves freely and independently of the lead screw. [8] Remove the two 3.0 mm retaining screws. [9] Remove the linear motor.

  • Page 56: Installing The Linear Motor Type A

    Service Guide Installing the Linear Motor Type A 1.5 mm gap [1] Install the old encoder on the new linear motor. Before tightening the 0.89 mm Allen screw, position the encoder with a 1.5 mm gap between the encoder and the motor body. Use the 1.5 mm Allen wrench to set the gap. [2] Install the linear motor on the scanner and secure the 3.0 mm Allen screws.
  • Page 57 Service Procedures [12] After replacing the scanner cover: (a) Go to Settings>Diagnostics>Motion. (b) Click the linear motor left and right arrows to move the slide from side to side. (c) Check that the optical head assembly moves smoothly and that there is no interference in the movement of the wires.

  • Page 58: Replacing The Linear Motor Type B

    Service Guide Replacing the Linear Motor Type B Tools Required • 3.0 mm Allen wrench • 2.0 mm Allen wrench • 1.5 mm Allen wrench • 0.89 mm Allen wrench Removing Type B Linear Motor [1] Disconnect the scanner from the main power. [2] Remove the scanner cover.
  • Page 59 Service Procedures [6] Remove the 2 screws securing the motor assembly to the linear slide assembly using the 3 mm Allen wrench. Encoder reader [7] Gently pull out the linear motor assembly. [8] Remove the 2 screws securing the encoder reader to the linear motor assembly using the 2 mm Allen wrench. [9] Remove the encoder reader from the linear motor assembly.
  • Page 60 Service Guide [10] Remove the 2 screws securing the coupling adjacent to the encoder disc using the 1.5 mm Allen wrench. [11] Remove the coupling. [12] Loosen the screw securing the encoder disc to the motor using the 0.89 Allen wrench. [13] Remove the encoder disc.

  • Page 61: Installing The Linear Motor Type B

    Service Procedures [14] Remove the 3 screws securing the linear motor to the bracket using the 2 mm Allen wrench. [15] Remove the linear motor from the bracket. Installing the Linear Motor Type B [1] Install the new linear motor. [2] Install the 3 screws securing the linear motor to the bracket using the 2 mm Allen wrench.
  • Page 62 Service Guide [4] Install the encoder reader. Aligned disc Note The encoder disc should be aligned with but not touch the encoder reader. [5] Install the 2 screws securing the encoder reader to the linear motor assembly using the 2 mm Allen wrench. [6] Tighten the screw securing the encoder disc to the motor using the 0.89 Allen wrench.
  • Page 63 Service Procedures [15] Check (in this order): 1. The scanner is switched OFF. 2. The safety interlock key is not in the Interlock. 3. The laser DIP switch is switched ON. [16] Install the scanner cover. [17] Install the scanner cover screws. [18] Switch ON the scanner.

  • Page 64: Replacing The Roller Drive Motor Assembly

    Service Guide Replacing the Roller Drive Motor Assembly Tools Required • 3.0 mm Allen wrench • 1.0 mm Allen wrench Removing the Drive Roller Motor Assembly [1] Disconnect the scanner from the main power. [2] Remove the scanner cover. (See Removing the Scanner Cover on Page 25.) [3] Move the PM assembly into the drum.

  • Page 65: Installing The Roller Drive Motor

    Service Procedures [5] Remove the three 3.0 mm screws from the base of the roller drive motor assembly and pull back the roller drive motor assembly. Roller motor connector Motor encoder board Roller motor bracket [6] Disconnect the 2 connectors from the motor encoder board. Installing the Roller Drive Motor [1] Connect the 2 motor encoder board connectors.
  • Page 66 Service Guide [6] Check (in this order): a. The scanner is switched OFF. b. The safety interlock key is not in the interlock. c. The laser DIP switch is switched ON. [7] Install the scanner cover. [8] Install the scanner cover screws. [9] Switch ON the scanner.

  • Page 67: Replacing The Loader Stepper Assembly

    Service Procedures Replacing the Loader Stepper Assembly Tools Required • Cassette Loader Kit • Long-shaft 2.5 mm Allen wrench • 2.5 mm x 100 mm cable ties • Wire cutters • Tape Removing the Loader Stepper Assembly [1] Disconnect the scanner from the main power. [2] Remove the scanner cover.
  • Page 68 Service Guide [8] Check (in this order): a. The scanner is switched OFF. b. The safety interlock key is not in the interlock. c. The laser DIP switch is switched ON. [9] Install the scanner cover. [10] Install the scanner cover screws. [11] Switch ON the scanner.

  • Page 69: Replacing The Laser Board

    Service Procedures Replacing the Laser Board Tools Required • 2.5 mm Allen wrench Removing the Laser Board [1] Disconnect the scanner from the main power. [2] Remove the scanner cover. (See Removing the Scanner Cover on Page 25.) [3] Disconnect the connectors on the laser board. [4] Remove four 2.5 mm screws from the laser board.

  • Page 70: Installing The Laser Board

    Service Guide Installing the Laser Board [1] Place the new laser board in position and install the four 2.5 mm screws. [2] Connect the connectors to the laser board. Laser Warning Laser Safety Instructions on Page [3] Before installing the scanner cover, perform a scan. Make sure that the laser unit is functioning properly and that a steady beam is produced.

  • Page 71: Replacing The Power Supply

    Service Procedures Replacing the Power Supply Tools Required • Power supply kit (SK000088) • Long-shaft 7 mm socket wrench • Long-shaft 2.5 mm Allen wrench • Phillips (cross-head) screwdriver Removing the Power Supply Unit Note After installation of the new power supply, mark the number 1 in the modification label located at the back of the scanner.
  • Page 72 Service Guide [6] Unscrew the 3 power cable lugs with a cross-head screwdriver. Caution Make sure not to lose any screws or washers in the machine. Each screw has a spring (locking) washer and a regular washer. [7] Remove the two 7 mm nuts using a long-shaft socket wrench. [8] Remove the 2 nuts with the 4 washers.
  • Page 73 Service Procedures [10] Pull the cables out of the way. [11] Remove the 2.5 mm Allen screw (set screw) and washer. [12] Remove the 2.5 mm Allen screw (cone). [13] Remove the cover of the power supply cable terminal. [14] Gently lift the power supply out of the scanner. 6H4869...
  • Page 74 Service Guide [15] Remove all 7 cables connected to the power supply, while ensuring that no washers or screws have been lost in the system. [16] Turn the power supply on its underside and remove the four 2.5 mm Allen screws (cone). [17] Slide the power supply out of the power supply housing bracket.

  • Page 75: Installing The Power Supply Unit

    Service Procedures Installing the Power Supply Unit [1] Slide the new power supply into the power supply housing bracket. [2] Turn over the power supply and install the four 2.5 mm Allen screws (cone). CB057003 Number-2 CB057003 Number-1 and the Ground cable CB057003 Number-4...
  • Page 76 Service Guide [5] To install the cover of the power supply cable terminal: a. Install the 2.5 mm Allen screw (set screw) and washer. b. Install the 2.5 mm Allen screw (cone). [6] Place the cables back in the two plastic cable holders and close the two cable holders. [7] Install the two 7 mm nuts with a long-shaft socket wrench.

  • Page 77: Replacing The Erase Lamps Assembly

    Service Procedures Replacing the Erase Lamps Assembly Tools Required • 2.5 mm Allen wrench • 3.0 mm Allen wrench • 2.5 x 100 mm cable ties • Wire cutters Removing the Erase Lamps Assembly [1] Disconnect the scanner from the main power. [2] Remove the scanner cover.

  • Page 78: Installing The Erase Lamps Assembly

    Service Guide [8] Move the optical head assembly all the way to the right. Erase lamps assembly bracket Erase lamps assembly bracket retaining screws [9] Remove the two 2.5 mm retaining screws from the left side of the erase lamps assembly. [10] Remove the erase lamps assembly retainer bracket from the left side.
  • Page 79 Service Procedures [6] Before replacing the scanner cover: (a) Perform a scan. Check that all the motors are functioning properly. (b) Go to Settings>Diagnostic>Erasing. (c) Activate each set of erase lamps and check that a current is generated. [7] Check (in this order): a.

  • Page 80: Replacing The Erase Lamps Fuse

    Service Guide Replacing the Erase Lamps Fuse Tools Required • Flat screwdriver Installing the Erase Lamps Fuse [1] Remove the scanner cover. (See Removing the Scanner Cover on Page 25.) [2] Locate the fuse housing and open the fuse housing cup. [3] Press and turn the fuse housing cup with the flat screwdriver to remove it.

  • Page 81: Replacing The Erase Lamp Board

    Service Procedures Replacing the Erase Lamp Board Tools Required • Allen 2.5 mm wrench Removing the Erase Lamp Board Caution High Voltage! Do not proceed without disconnecting the scanner from the main power. [1] Disconnect the scanner from the main power. [2] Remove the scanner cover.

  • Page 82: Replacing The Erase Lamps Inverter Board

    Service Guide Replacing the Erase Lamps Inverter Board Tools Required • Allen 2.5 mm wrench Removing the Erase Lamps Inverter Board Caution Caution High Voltage [1] Disconnect the scanner from the main power. [2] Remove the scanner cover. (See Removing the Scanner Cover on Page 25.) Erase lamps board [3] Disconnect the connectors from the erase lamps inverter board.

  • Page 83: Replacing The Roof Assembly And Tray Assembly

    Service Procedures Replacing the Roof Assembly and Tray Assembly Introduction Remove the roof assembly: • If it needs to be replaced. • To replace the auto-loop solenoid assembly. • To replace the LED indicator. • To remove the tray assembly. Remove the tray assembly: •...
  • Page 84 Service Guide [3] Remove the solenoid cable plastic ties and disconnect the solenoid connectors. Short screws (right side) Long screws (left side) Caution First remove all 4 screws. Then pull the roof assembly towards you before lifting it. [4] Remove the four 3.0 mm screws connecting the roof assembly to the unit. 6H4869...

  • Page 85: Removing The Tray Assembly

    Service Procedures [5] Turn the roof assembly over. [6] Remove the plastic clip of the LED display board cable. [7] Disconnect the LED display board connector (CB 057011). The roof assembly is now disconnected. Removing the Tray Assembly Note Before performing this procedure you must first remove the roof assembly. (See Removing the Roof Assembly on Page 83.)

  • Page 86: Installing The Tray Assembly And The Roof Assembly

    Service Guide [6] Disconnect CB057012 (barcode reader cable) from J6 on the controller board. [7] Disconnect the interlock sensor and the barcode reader (J6) from the underside of the tray assembly. [8] Using a size 7 wrench, disconnect the ground wire nut between the tray assembly and the scanner bottom from the scanner bottom.

  • Page 87: Test Procedure

    Service Procedures Test Procedure Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26. If the laser must be activated during the service procedure, wear protective safety glasses at all times.

  • Page 88: Replacing The Right And Left Limit Sensors

    Service Guide Replacing the Right and Left Limit Sensors Tools Required • 2.0 mm Allen wrench • 2.5 x 100 mm cable ties • Wire cutters Removing the Right Limit Sensor Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26.

  • Page 89: Installing The Right Limit Sensor

    Service Procedures Installing the Right Limit Sensor [1] Install the right limit sensor into the sensor board. [2] Position the sensor on the sensor bracket according to the marking made during the removal procedure. [3] Install the two 2.0 mm retaining screws. Note The sensor bracket head must be adjusted so the sensor screen is in the middle of the sensor bracket, with equal spacing between the two sides of the sensor screen and the bracket.

  • Page 90: Installing The Left Limit Sensor

    Service Guide Installing the Left Limit Sensor [1] Install the left limit sensor into the sensor board. [2] Position the sensor on the sensor bracket according to the marking made during the removal procedure. [3] Install the two 2.0 mm retaining screws. Note The sensor bracket head must be adjusted so the sensor screen is in the middle of the sensor bracket, with equal spacing between the two sides of the sensor screen and the bracket.

  • Page 91: Replacing The Led Indicator

    Service Procedures Replacing the LED Indicator Tools Required • 3.0 mm Allen wrench Removing the LED Indicator Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26.

  • Page 92: Led Indicator Test Procedure

    Service Guide LED Indicator Test Procedure Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26. If the laser must be activated during the service procedure, wear protective safety glasses at all times.

  • Page 93: Replacing The Cassette Status Sensors

    Service Procedures Replacing the Cassette Status Sensors Tools Required • 2.5 x 100 mm cable ties • 2.5 mm Allen wrench • Wire cutters Removing the Cassette Status Sensors Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26.

  • Page 94: Cassette Status Sensors Test Procedure

    Service Guide Cassette Status Sensors Test Procedure Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26. If the laser must be activated during the service procedure, wear protective safety glasses at all times.

  • Page 95: Replacing The Cassette Fixation Lever Assembly

    Service Procedures Replacing the Cassette Fixation Lever Assembly Tools Required • Replacement cassette fixation lever assembly kit (SK00091) • 4 Flat screwdrivers Removing the Cassette Fixation Lever Assembly [1] Disconnect the scanner from the main power. [2] Remove the scanner cover. (See Removing the Scanner Cover on Page 25).
  • Page 96 Service Guide Gray handle Top flaps (c) Position a flat screwdriver underneath each top flap and slightly lift up the flaps. Important To avoid breaking the flaps, do not apply any force. If the handle breaks, use the new handle supplied in the replacement assembly kit.

  • Page 97: Installing The Casette Fixation Lever Assembly

    Service Procedures Spring [7] Remove the cassette lever fixation assembly. [8] Remove the spring from the cassette lever fixation assembly. Installing the Casette Fixation Lever Assembly [1] Install the spring on the new cassette fixation lever assembly. Protruding gray knob [2] Position the new lever assembly in place.

  • Page 98: Replacing The W0 Sensor

    Service Guide [4] Turn the tray on its underside and push the gray handle into its position until you hear a click. [5] Perform the cassette release mechanism adjustment procedure. (See Adjustment Procedure on Page 120). Replacing the W0 Sensor Tools Required •...

  • Page 99: Installing The W0 Sensor

    Service Procedures Installing the W0 Sensor [1] Install the W0 sensor. [2] Install the tray assembly. [3] Install the roof assembly. [4] Perform the test procedures in the following section. 6H4869...

  • Page 100: W0 Sensor Test Procedure

    Service Guide W0 Sensor Test Procedure Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26. If the laser must be activated during the service procedure, wear protective safety glasses at all times.

  • Page 101: Replacing The Z0 Sensor

    Service Procedures Replacing the Z0 Sensor Tools Required • 2.5 x 100 mm cable ties • 2.5 mm Allen wrench • Wire cutters Removing the Z0 Sensor Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26.

  • Page 102: Z0 Sensor Test Procedure

    Service Guide Z0 Sensor Test Procedure Laser Warning When a service operation is taking place with the cover removed, disconnect the laser according to the procedure in Activating the Scanner Without the Cover (Laser Deactivated) on Page 26. If the laser must be activated during the service procedure, wear protective safety glasses at all times.

  • Page 103: Installing The Igus Energy Chain

    Service Procedures Installing the IGUS Energy Chain Tools Required • IGUS energy chain (female) • IGUS energy chain (male) • 2.5 mm Allen wrench • 5 mm Allen wrench Procedure [1] Disconnect the scanner from the main power. [2] Remove the service panel and scanner cover. (See Removing the Scanner Cover on Page 25.) [3] Remove the laser board from the laser board bracket.
  • Page 104 Service Guide [7] Cut the 4 plastic cable ties on the left side of the laser board. [8] Remove the white adhesive tape that binds the ribbon cables. Right side bracket [9] Split the colored and blue ribbon cables from the connector up to the bracket located on the right side. 6H4869...
  • Page 105 Service Procedures [10] Remove the 2 Allen screws. [11] Remove the ribbon cable bracket. [12] Clean the ribbon cable to remove glue and other dirt. Right side bracket [13] Remove the ribbon cable bracket on the right side by unscrewing the Allen screw. [14] Flatten the ribbon cables together, so they appear as one cable.
  • Page 106 Service Guide [15] Place the ribbon cables inside the U channel of the (female side) IGUS energy chain. The IGUS energy chain adjustment bracket is to the right. [16] Align the (male side) IGUS energy chain exactly over the female side (with the sensor board bracket to the left). [17] Snap the IGUS energy chain together.
  • Page 107 Service Procedures [18] Position the new bracket connected to the end of the IGUS energy chain and secure it with the 4 Allen screws. [19] Pull the ribbon cables, so there is enough slack for the end of the connector to reach the connector on the laser board.
  • Page 108 Service Guide [24] Manually rotate the linear screw to move the optical head assembly to the right side of the scanner. Important Be careful not to entangle the three unconnected cables. 5 mm [25] Make sure there is a gap of at least 5 mm between the IGUS energy chain and the linear way stand when the optical head assembly is at the far right limit of travel.

  • Page 109: Testing And Closing The Scanner Cover

    Note Wait two minutes for the initialization process to complete. [4] Logon to KODAK QC software. [5] Go to Settings>Diagnostics. [6] Click to move the optical head assembly from side to side while checking that it runs smoothly without touching the linear way stand when on the right, or causing tension on the IGUS energy chain when on the left.

  • Page 110: Replacing The Barcode Reader

    Service Guide Replacing the Barcode Reader Tools Required • Barcode reader kit (SK000087), which consists of: – Barcode reader housing bracket – Barcode reader with mirror bracket – 2.0 mm round head screw – 2.0 mm flat head screw • 2.5 mm Allen wrench •...

  • Page 111: Installing The Barcode Reader

    Service Procedures [5] Remove the old plastic housing by opening the 4 Allen screws connecting it to the tray assembly. Installing the Barcode Reader [1] Connect the barcode reader cable to J6 on the controller board. [2] Position the new metal barcode reader housing bracket and secure it with the four 2 mm flathead Allen screws. 6H4869...
  • Page 112 Service Guide Caution Do not touch the surface of the mirror bracket. The mirror bracket must be dust/dirt free before installation. [3] Place the new barcode reader with the mirror bracket on the metal housing bracket and secure it with the 2 round head screws.
  • Page 113 Service Procedures Test target tool [7] Turn the tray assembly upright. The barcode reader is facing downward. [8] Align the test target tool directly over the open space of the barcode reader. Note If needed, use scotch tape to hold the sheet in place. [9] Does the barcode beam align with the dotted line? Proceed to Step...

  • Page 114: Calibrations

    Service Guide Section 4: Calibrations Four parameters must be calibrated in the Point-of-Care CR 360: origin, offset, system gain tuning, and OCPC process. The unit is calibrated at the factory before it is shipped. Calibration is necessary after replacing or re- installing certain components, as detailed in the replacement procedures themselves.

  • Page 115: Origin Calibration

    Calibrations Origin Calibration The origin calibration determines the starting point of a scanning procedure (x,y coordinates). Origin calibration must be performed after replacing the linear slide assembly, optical head assembly, or the linear limit (Origin) sensors. [1] Make a 10 mR exposure of a 14 x 17 in. flat field. •...

  • Page 116: Offset Calibration

    Service Guide Offset Calibration The offset calibration can be performed only if the Origin parameter is calibrated. The offset calibration is required to set the zero level needed to convert output signals from Analog to Digital signals. This auto zero process determines the noise level before any image acquisition and provides the appropriate offset. [1] In the Setup tab, check 16-bit Image.

  • Page 117: System Gain Tuning

    Calibrations System Gain Tuning Purpose Note System gain tuning can be performed only if the Origin and Offset parameters are calibrated. System gain tuning sets the internal electronic gain. The electronic gain is tuned using a 10mR exposure to obtain a target code value of 48,000 (16,000 counts).

  • Page 118: Ocpc Process Calibration

    Service Guide OCPC Process Calibration Purpose Every optical collector has its own unique profile (signature) along the scan line. During this process an algorithm is applied to compensate for this profile and to flatten the flat field. In this test, a 12-bit raw image should be inspected (AR folder image). OCPC Process Calibration Procedure Important Before you continue, be sure the cassette has been manually erased.
  • Page 119 Calibrations [7] Verify that 14 x 17 HS is marked with a green check mark. [8] Repeat the procedure on three types of cassettes: • 14 x 17 HR • 8 x 10 HR • 10 x 12 HR [9] Record the results in the Calibration Report. Note When the system is ready for clinical use, verify that the 16-bit option in Setup is unchecked.

  • Page 120: Adjustments

    Service Guide Section 5: Adjustments Adjusting the Cassette Release Mechanism Tools Required • 2 mm long-shaft Allen wrench • CR 360 Tool Kit (SK000098): contains Sub Kit 1 (SK000152) Sub Kit 1 Part Name Description Picture Cassette Eject POS Tool Kit...
  • Page 121 Adjustments [5] Logon to KODAK QC software. [6] Go to Settings>Diagnostics. [7] Switch ON the scanner. [8] Wait approximately two minutes for the initialization process to complete. [9] Select Motion. [10] Click Backward. Note The loader pin and pusher move towards you.
  • Page 122 Service Guide [12] Place the T-piece slider on the ruler gauge with the V closest to the ruler, and slide it along the ruler. Check that it passes the pusher. [13] Reverse the T-piece slider, place it on the ruler with the X closest to the ruler, and slide it along the ruler. Check that it does not pass the pusher.
  • Page 123 Adjustments [18] With a long-shaft 2 mm Allen wrench, adjust the positioning of the loader/pusher and close the locking nut. • Turning the Allen screw clockwise (opening the screw) moves the pusher part away from the unit. • Turning the Allen screw counterclockwise (closing the screw) moves the pusher part towards the machine (away from you).

  • Page 124: Auto-Loop Solenoid Test

    • If the fork is aligned too low, the screen may be grabbed by the fork and damaged. • If the fork is aligned too high, the screen may not be fully inserted into the cassette. Tools Required • CR 360 Tool Kit (SK000098): contains Sub Kit 2 (SK000153, SK000154) Sub Kit 2 Part Name...

  • Page 125: Solenoid Off Test (Go/No Go)

    Start to turn the erase lamp on again. • While the erase lamp is cooling, shine a strong lamp into the flap to continue work. [1] Switch ON the scanner. [2] Logon to KODAK QC software. [3] Go to Settings>Diagnostics>Erasing. 6H4869...
  • Page 126 Service Guide Note The Solenoid On gauge is used to hold up the flap so that you can use the Solenoid Off gauge for the test. [4] Slide the Solenoid On gauge under the side of the flap to allow access to the solenoid. [5] Click either Start button.
  • Page 127 Adjustments [7] Do the prongs slide under the fork of the solenoid without touching it? The test has passed. The test has failed. [8] Click Start. The erase lamp turns on. Caution Do not push or force the Solenoid Off gauge under the solenoid fork. This will damage the fork and alignment. [9] Slide the prongs of the NOT GO end of the Solenoid Off gauge to the solenoid fork.

  • Page 128: Solenoid On Test (Touch/No Touch)

    Service Guide Solenoid On Test (Touch/No Touch) [1] Select Motion. Note The Solenoid Off gauge is used to hold up the flap so that you can use the Solenoid Off gauge for the test. [2] Slide the Solenoid Off gauge under the side of the flap to allow access to the solenoid. [3] Slide the prongs of the No Touch end of the Solenoid On gauge under the solenoid fork.

  • Page 129: Adjusting The Plate Pusher

    Adjustments Adjusting the Plate Pusher Tools Required • Trolley Roller Gauge 0.3 mm and 0.4 mm (SK000024) • 2.5 mm Allen wrench Adjustment Procedure Note This adjustment can be performed either with the tray assembly assembled or removed. [1] Go to Settings>Diagnostics and move the loader to its back position. [2] Remove the scanner cover and remove the roof assembly.

  • Page 130: Preventive Maintenance

    The roller-cleaning device includes the following items: • Cleaning tray • Cleaning plate with adhesive strips inside a protective envelope [1] Remove any cassettes and screens from the scanner. [2] Start the KODAK QC software. [3] Go to Settings>User. 6H4869...
  • Page 131 Preventive Maintenance [4] Click Prepare. [5] Before you click OK, perform Step 6 – Step [6] Insert the cleaning tray into the unit tray. Make sure it locks into place. 6H4869...
  • Page 132 [8] Remove the protective paper from the cleaning plate to expose the adhesive. [9] In the KODAK QC Software window, click OK. [10] While holding onto the plate, push the plate gently into the scanner until the rollers start to pull it into the scanner.

  • Page 133: Dismissing The Roller Cleaning Reminder

    Preventive Maintenance Dismissing the Roller Cleaning Reminder Important Not cleaning the rollers periodically will reduce the image quality. [1] To prevent the roller cleaning reminder from appearing every 100 cycles, in Maintenance>Roller Cleaning, click Dismiss. [2] Click OK to dismiss the message or Cancel to return to the User screen. 6H4869...

  • Page 134: Cleaning The Phosphor Screens

    Service Guide Cleaning the Phosphor Screens Introduction Failure to routinely clean the phosphor screens with a recommended solution may create the following results: • The screen may not move smoothly from the cassette into the reader, causing an error message. •...

  • Page 135: Key Operator Settings

    Key Operator Settings Section 7: Key Operator Settings The advanced settings wrench is used to access advanced features of the QC and CR software. Available tabs depend on the user’s designation. (See Admin Tab on Page 147.) Accessing Advanced Settings To enter Advanced Settings, go to User>Settings.

  • Page 136: User Tab

    Service Guide User Tab The User tab is accessible by all user levels. It contains parameters that may be set for local clinical preferences: birth date format, the default screen that opens when the interface is opened, patient detail field settings, and which display tags can be used.
  • Page 137 Key Operator Settings Component Description Burn Media This option is for the burn CD/DVD from image storage. Choose between CD and DVD writing. For the DVD option, NERO software must be installed. Log Files View, Clear, and Save system log files. •...

  • Page 138: Setup Tab

    Image options Sets image processing options for the scanned image. KODAK Image Processing is a mandatory image enhancement tool which includes six different looks. Looks are determined in the Anatomical tab. Black Surround activates automatic detection of the collimation regions and surrounds them with black borders.
  • Page 139 Select scan resolution for cassettes that can be given more than one option. Currently only large cassettes have more than one option. Image Path Set the file destination path. On the Point-of-Care CR 360, the system image store path default is C:\Program Files\Kodak\KodakQC\Images. LLI Laser Setup Not applicable.

  • Page 140: Anatomical Tab

    Service Guide Anatomical Tab Note The Anatomical tab can be accessed by a Key Operator and a Full Service Operator. Component Description Room Configuration Edit Room names, select Show/Hide rooms. At least one room must be in Show mode. Room Select Room from drop-down list.

  • Page 141: Diagnostics Tab

    Key Operator Settings Diagnostics Tab The Diagnostics tab is used to check the electrical and mechanical components of the scanner. The right side displays the sensor LEDs. Sensor LEDs light green when they are activated; otherwise they are unlit. The left side has three sub-tabs: •...
  • Page 142 Service Guide Erasing Tab Component Description Function Tab Choose the function type to be diagnosed. View status of sensors in the system. When the green LED is on, the sensor is Sensor LED indicators active; otherwise, it is not active. Reset Click to simulate unload and reset operations.
  • Page 143 Key Operator Settings Controller Tab Component Description Ventilation Not active. Pneumatic Not active. Laser Start/Stop button activates the laser. Laser Power Set the strength of the laser power. PSU Error LEDs Not active. Controller tmp. sensor Displays the temperature in the vicinity of the controller board. Get Barcode Data Activates the barcode reader and displays the values read.

  • Page 144: Sw Update & Backup Tab

    Service Guide SW Update & Backup Tab Note Back up the Scanner and Anatom settings when you first arrive at the site and as a final step before leaving the site. The SW Update & Backup tab is used: • To update the scanner's firmware, FPGA, and NIOS settings. •...

  • Page 145: Backing Up (Export) Scanner And Anatom Settings

    Key Operator Settings Backing Up (Export) Scanner and Anatom Settings [1] Click … next to Export Scanner Settings. The Save as dialog box appears. [2] Enter an appropriate file name such as Scanner_Backup_Date. [3] Click Save. [4] Click Export Scanner Settings to back up. [5] Repeat Step 1 Step 4...

  • Page 146: Calibration Tab

    Service Guide Calibration Tab Note The scanners are calibrated before leaving the assembly site. Do not perform calibrations unless you suspect the scanner has a problem or if an optical path component has been replaced. (See Calibrations on Page 114.) Component Description Origin...

  • Page 147: Admin Tab

    Key Operator Settings Admin Tab The Admin tab can be accessed by a Key Operator and a Full Service Operator in order to manage the list of registered users of the system and their access levels. There are three user access levels: Operator, Key Operator, and Full Service Operator.

  • Page 148: About Tab

    Service Guide About Tab The About tab displays information about the unit and the software version installed. FPGA, firmware, and software version details are updated each time the particular software version is updated. 6H4869...

  • Page 149: Dicom Settings-Settings Tab

    This value should be “Carestream Health, Inc.” Manufacturer model name Enter the model name of the equipment to appear on the image header and/or printed on the image. This value should be “KODAK Point-of-Care CR 360”. 6H4869...
  • Page 150 Service Guide Component Description Image Storage query Enter the time interval, in seconds, how often the system will query the DICOM interval Storage device to upload Accepted images. Station Name Name of the station/site within the institution where the system is set up. Use Same Series UID for all study images Start Service/Stop Service...

  • Page 151: Dicom Settings-Destinations Tab

    Key Operator Settings DICOM Settings—Destinations Tab To access DICOM Settings, go to User>Settings and select DICOM Settings from the list box. Destinations is used to set up and configure the system for sending images to DICOM destinations. For the required parameters please consult your clinic/hospital System Administrator. Component Description DICOM Store Destination...

  • Page 152: Electrical Diagrams

    Service Guide Section 8: Electrical Diagrams Block Diagram #1: Modular Power Supply 6H4869...

  • Page 153: Block Diagram #2

    Electrical Diagrams Block Diagram #2 6H4869...

  • Page 154: Block Diagram #3

    Service Guide Block Diagram #3 6H4869...

  • Page 155: Block Diagram #4

    Electrical Diagrams Block Diagram #4 6H4869...

  • Page 156: Block Diagram #5

    Service Guide Block Diagram #5 6H4869...

  • Page 157: Block Diagram #6

    Electrical Diagrams Block Diagram #6 6H4869...

  • Page 158: Block Diagram #7

    Service Guide Block Diagram #7 6H4869...

  • Page 159: Block Diagram # 8

    Electrical Diagrams Block Diagram # 8 6H4869...

  • Page 160: Block Diagram #9

    Service Guide Block Diagram #9 6H4869...

  • Page 161: Troubleshooting

    Replace USB cord. Disconnected” message USB driver is not installed or Install the USB driver (see the Installation Manual). appears when KODAK QC not functioning Software is launched) Problem with host computer Connect the scanner to a different computer. Controller board malfunction Replace the controller board. (See...
  • Page 162 Service Guide Problem Possible Cause Solution White images The scanner is improperly Calibrate the scanner (see the Installation Manual). calibrated Laser malfunction Check if the laser is functioning by performing a scan with the cover open to see if the laser light is visible. Replace optical head assembly if necessary.

  • Page 163: Hardware Error Messages

    Hardware Error Messages Section 10: Hardware Error Messages Introduction If a sequence of recommended actions apply to two or more error messages, the error numbers and texts appear on the same page and are followed by the scenario and recommended actions applicable to them. If an error message appears, click OK.

  • Page 164: Hardware Error Messages

    Service Guide Hardware Error Messages Device Error #1: “Linear axis motor position error failure” Device Error #2: “Linear axis motor encoder failure” Device Error #4: “Linear motor peak over current failure” Device Error #7: “Linear Homing cycle was not completed” Device Error #10: “Linear motor commutation error”...

  • Page 165: Scenario

    Hardware Error Messages Device Error #3: “Linear motor continuous over current” Scenario Linear movement is moving under high friction, causing the motor to work in continuous over-current. Recommended Actions for Field Engineer [1] Remove the scanner cover. (See Removing the Scanner Cover on Page 25.) [2] Visually check the lead screw area and linear moving parts and remove mechanical objects.

  • Page 166: Scenario

    Service Guide Device Error #5: “Linear motor under voltage” Device Error #21: “Rotation motor under voltage” Scenario In power up, the - 24 V power supply is lower than 23 V. Recommended Actions for Field Engineer [1] Check the cover interlock: (a) Check that the magnet on the cover is in place.

  • Page 167: Scenario

    Hardware Error Messages Device Error #6: “Linear motor over voltage” Device Error #22: “Rotation motor over voltage” Device Error #38: “Roller motor over voltage” Scenario The 24 V supply to the IMCS board is too high above 24 V. Recommended Actions for Field Engineer [1] Check 24 V on the controller board J14 pin 1.

  • Page 168: Scenario

    Service Guide Device Error #17: “Rotation motor position error failure” Device Error #18: “Rotation motor encoder failure” Device Error #19: “Rotation motor continuous over current” Device Error #20: “Rotation motor peak over current” Device Error #23: “Rotation motor commutation error” Scenario [1] During power-up—motor failure during commutation.

  • Page 169: Scenario

    Hardware Error Messages Device Error #33: “Roller motor position error failure” Device Error #34: “Roller motor encoder failure” Scenario [1] During power up while the roller motor is performing unload. [2] During cassette load/unload. Recommended Actions for Field Engineer [1] Remove the scanner cover and insert the technician key. [2] Check that the coupling is tight and that there is no slippage between the roller motor and the roller axis.

  • Page 170: Scenario

    Service Guide Device Error #40: “W0 sensor is in wrong state” Scenario During loading sequence W0 sensor is tested before the plate reaches it to verify correct operation of the sensor. Recommended Actions for Field Engineer [1] Check cables CB057057 and CB057043. (See Block Diagram # 8 on Page 159.) [2] While there is no plate in the scanner, check in the Diagnostic screen that the J511 Screen Presence W0...

  • Page 171: Scenario

    Hardware Error Messages Device Error #41: “Loop sensor is in wrong state” Scenario After unloading a cassette, the auto-loop sensor remains in the wrong state (J504 = 1). Recommended Actions for Field Engineer [1] Go to Diagnostic>Motion and click Loop Solenoid. If a clicking sound is not heard: (a) Check the cable CB057037, CB057027 and CB057026.

  • Page 172: Scenario

    Service Guide Device Error #39 “Plate carriage stuck” Device Error #42: “Plate carriage stuck” Scenario [1] During erase, the plate carriage does not reach the Z0 sensor. [2] During unload, the plate carriage does not reach the Z0 sensor. Recommended Actions for Field Engineer [1] Remove the scanner cover.

  • Page 173: Scenario

    Hardware Error Messages Device Error #49: “Loader motor fault” Device Error #55: “Loader homing cycle was not completed” Scenario [1] During power up the RLS J514 sensor is not activated correctly. [2] During load/unload the loader motor does not work or its coupling is broken. Recommended Actions for Field Engineer [1] Remove the scanner cover and insert the technician key.

  • Page 174: Scenario

    Service Guide Device Error #57: “Loader did not reach back sensor” Scenario During cassette load, the loader back flag did not reach the J508 sensor. Recommended Actions for Field Engineer [1] Remove the scanner cover and insert the technician key. [2] Check the voltages of the IMCS board.

  • Page 175: Scenario

    Hardware Error Messages Device Error #58: “Plate did not reach W0” Scenario During cassette load, the plate did not reach the W0 sensor. The screen was not pulled out of the cassette, causing the error to appear. Recommended Actions for Field Engineer [1] Unload the cassette.

  • Page 176: Scenario

    Service Guide Device Error #59: “Cassette release failure” Scenario After cassette unload, the J513 sensor still detects the cassette. Recommended Actions for Field Engineer [1] Check if the cassette is released and if the plate is fully loaded into the cassette. Check the mechanical adjustment of J513.

  • Page 177: Scenario

    Hardware Error Messages Device Error #69: “The cassette was released. Please re-enter the cassette” Scenario Before unloading or erasing the screen, the scanner checks if the cassette is locked in place. If the cassette is not locked, the error message appears. Recommended Actions for Field Engineer [1] Re-insert the cassette into the scanner.

  • Page 178: Scenario

    Service Guide Device Error #70: “Communication error with IMCS” Scenario Appears during scanner operation. Recommended Actions for Field Engineer Check the connection of CB057015 between the controller board and the IMCS board. 6H4869...

  • Page 179: Scenario

    Hardware Error Messages Device Error #82: “CCFL power supply failure” Scenario Appears during the erasing cycle. Recommended Actions for Field Engineer [1] Remove the scanner cover and insert the technician key. [2] Check the F1 fuse on CB057002. Check the cable connection. [3] Check the 21 V power supply.

  • Page 180: Scenario

    Device Error #92: “Erase lamps are not working” Scenario Appears right before the erasing cycle begins (while KODAK QC main screen shows initialize erasing status). Recommended Actions for Field Engineer [1] Remove the scanner cover and insert the technician key.

  • Page 181: Controller And Imcs Embedded Software Update

    Controller and IMCS Embedded Software Update Section 11: Controller and IMCS Embedded Software Update Updating the Controller Files Firmware contains the USB interface: user command, USB mechanism, IMCS interface, and scanner’s sequences. FPGA contains: pixels sequencer, digital PMT interface, PLL interface, and registers interface to the Firmware and inputs/outputs logics.

  • Page 182: Updating The Imcs Embedded Files

    Service Guide • FPGA (rpd) [4] Click Update Selected Options. Note The update process begins. [5] Once the update process is completed, select About. [6] Verify that the Firmware Versions are updated according to the latest Service Pack. Updating the IMCS Embedded Files [1] Select Settings>About.
  • Page 183 [6] Switch ON the scanner. [7] Exit to the desktop. Note Do not run the IMCS updating tool and the KODAK QC software at the same time. [8] Launch IMCS updater.EXE from the bin folder. For example, C:\Program Files\Kodak\KodakQC\PoC 360\GenRad\Bin.
  • Page 184 [12] Click Update IMCS Parameters. Wait for the message “Update success” or “Update failed” to appear. [13] Click OK and manually reboot the scanner. [14] Start the KODAK QC software. [15] Select Settings>About. [16] Verify that the following updated versions appear:...

  • Page 185: Using The Sc Shell Application

    There are two ways to connect to the SC Shell application: 1. Virtual Serial Port (VSP)—a built-in option in the KODAK QC Diagnostic screen. This option uses the USB connection from the host computer to the scanner and requires USB driver installation.

  • Page 186: Direct Cable Option

    If the Found New Hardware Wizard appears, select No, not this time. [4] Click Next. [5] Choose Specify location option on the driver installation screen and locate the driver in the folder KODAK QC CD:/VSP Driver. [6] If you receive a message that the driver is not registered with MICROSOFT, select Continue anyway.

  • Page 187: Creating A Communication Terminal In The Sc Shell Application

    Controller and IMCS Embedded Software Update Creating a Communication Terminal in the SC Shell Application [1] Run the SC Shell application. [2] Go to the Communication menu and select Setup Communication. [3] Set the following options: (a) Type in the Controller Name (in our example CR360). (b) Select RS232 from the Controller Communication Protocol drop-down menu.

  • Page 188: Opening The Communication Terminal In The Sc Shell Application

    Service Guide Opening the Communication Terminal in the SC Shell Application [1] Select the communication terminal created in Creating Communication Terminal in the SC Shell Application. (See Creating a Communication Terminal in the SC Shell Application on Page 187.) The communication screen appears. 6H4869...

  • Page 189: Loading Custom Commands

    [1] Open the communication terminal. (See Opening the Communication Terminal in the SC Shell Application on Page 188.) [2] Run the SC Shell application. [3] Click File>Load Custom Commands. [4] Choose the Custom commands file from KODAK QC ver 3.0.0.0 rev2\imcs\. [5] Click Open. 6H4869...
  • Page 190 Service Guide [6] Click SV to save the custom commands. 6H4869...

  • Page 191: Downloading Firmware

    Controller and IMCS Embedded Software Update Downloading Firmware [1] Establish communication between the host computer and the IMCS board. (See Establishing Communication Between the Host Computer and the IMCS Board on Page 185.) [2] Create a communication terminal. (See Creating a Communication Terminal in the SC Shell Application on Page 187.) [3] Open the communication terminal.
  • Page 192 Service Guide [6] Browse to the folder POC360\IMCS (on the supplied CD) and select the Bin file. [7] Click Open. [8] At the message “New Firmware Version Download Succeded”, click OK. 6H4869...

  • Page 193: Verifying The Firmware Download

    [1] Exit Settings. [2] Close the program. [3] Switch OFF the scanner. [4] Switch ON the scanner. [5] Logon to KODAK QC software. [6] Go to Settings>About. [7] Verify that the correct IMCS macro is reported. POC 360 IMCS Firmware...

  • Page 194: Downloading Macros

    Service Guide Downloading Macros [1] Establish communication between the host computer and the IMCS board. (See Establishing Communication Between the Host Computer and the IMCS Board on Page 185.) [2] Create a communication terminal. (See Creating a Communication Terminal in the SC Shell Application on Page 187.) [3] Open the communication terminal.
  • Page 195 Controller and IMCS Embedded Software Update [7] At the message “Macro Data File Download Succeded”, click OK. [8] Click SV after the macro download is completed. [9] Click Yes to save parameters to FLASH Memory. 6H4869...

  • Page 196: Verifying The Macro Download

    Verifying the Macro Download [1] Exit Settings. [2] Close the program. [3] Switch OFF the scanner. [4] Switch ON the scanner. [5] Logon to KODAK QC software. [6] Select Settings>About. [7] Verify that the correct IMCS Macro is reported. POC 360 IMCS Macro...

  • Page 197: Downloading Parameters

    Controller and IMCS Embedded Software Update Downloading Parameters [1] Establish communication between the host computer and the IMCS board. (See Establishing Communication Between the Host Computer and the IMCS Board on Page 185.) [2] Create a communication terminal. (See Creating a Communication Terminal in the SC Shell Application on Page 187.) [3] Open the communication terminal.
  • Page 198 Service Guide [8] Click SV after the parameters download is completed. [9] Click Yes to save the parameters to FLASH Memory. 6H4869...

  • Page 199: Verifying Parameters Download

    Controller and IMCS Embedded Software Update Verifying Parameters Download [1] Open the communication terminal. (See Opening the Communication Terminal in the SC Shell Application on Page 188.) [2] In the SC-Shell prompt window, type XCL. [3] Click Enter. Note The XCL value listed is an example. The numbers will vary. [4] Verify that the XCL value is 2500.
  • Page 200 Service Guide [3] Select Miscellaneous>Data Recording. [4] Enter the following parameters: • Recording Length (RL) - 4000 • Recording Gap (RG) - 80 • XRV - E, ECurrent [5] Select Custom Commands 2>COM_X. Note Linear motor commutation performed. [6] Select COM_Y. Note Rotational motor commutation performed.
  • Page 201 Controller and IMCS Embedded Software Update [7] Select Home_X. Note The optical head assembly returns to its home position. [8] Select X_86U_RL. Note The linear motor moves from right to left. [9] Wait approximately 3 seconds until the linear motor reaches its desired speed. Click Start Recording. Vertical markers 25-Second range...
  • Page 202 Service Guide [13] Record the following values in the DHR: • Average • Max [14] Click Close. [15] Select File>Save As and save the file under the name “86U_RL”. Note The file is saved with a .sdv extension. [16] Perform Steps Step 8-Step 15 for each command listed in the table below: 6H4869...
  • Page 203 Controller and IMCS Embedded Software Update Command Description Note Save File As X_86U_LR The linear motor moves from left to right. “86U_LR.sdv” X_160U_RL The linear motor moves from right to left The linear motor moves “160U_RL.sdv” for 160 micron scanning. twice as fast for 160 micron scanning.

  • Page 204: Acceptance Test Procedure

    Section 12: Acceptance Test Procedure Scope This section describes the procedure used to test the performance of the Point-of-Care CR 360 once installation is completed. The procedure should be performed by a field engineer, and ensures that the system is functioning according to the manufacturer’s design and specifications.

  • Page 205: Dark Noise

    Acceptance Test Procedure [4] Go to Settings>Setup. [5] Verify that the following check boxes are selected: • KODAK Image Processing • Black surround • Grid suppression • 16-bit linear data • Framing [6] In the Scan screen click SKULL and select the PATTERN view position from the sub list.

  • Page 206: System Response And Linearity

    Service Guide System Response and Linearity This procedure tests the following: • System response and linearity. • Exposure index. CR requires that the code value at each pixel accurately reflects the X-ray exposure at that location. For Point-of-Care 360 systems, the code values are calibrated to be linearly related to the X-ray exposure.

  • Page 207: Uniformity And Artifacts

    Acceptance Test Procedure Uniformity and Artifacts In CR and all other imaging, image artifacts can degrade diagnostic quality. The purpose of this test is to inspect the image uniformity using “flat-field” exposure and to perform visual inspection of artifacts. Uniform exposures provide a stringent test for many common image artifacts that can occur in CR systems.

  • Page 208: Multiple Test Tools: Resolution Grid, Step Wedge, And Contrast Resolution

    Service Guide Multiple Test Tools: Resolution Grid, Step Wedge, and Contrast Resolution These procedures measure the spatial frequency resolution, exposure response, and contrast resolution of the system. [1] Set the X-ray parameters: • 80 kVp • 40 mAs • Large focal spot •...

  • Page 209: Inspecting The Spatial Resolution

    Acceptance Test Procedure Inspecting the Spatial Resolution [1] Inspect the spatial resolution. [2] Record the highest spatial frequency (line-pairs) showing visible modulation. [3] Adjust the window width and level to maximize the visibility of the line-pair pattern. [4] Record the results in the Image Quality Results Reporting table. (See Image Quality Results Reporting on Page 210.)

  • Page 210: Image Quality Results Reporting

    Service Guide Image Quality Results Reporting Scanner General Details Serial Number: _______________________________________________________________ Software Version: _______________________________________________________________ Date: _______________________________________________________________ Tested by: _______________________________________________________________ Dark Noise Parameter Actual Requirements Pass/Fail 63980 < APV < 64020 MAX PV MAX PV < 65534 PVSD < 3.5 System Response and Linearity Requirements with Requirements without...
  • Page 211 Acceptance Test Procedure Spatial Resolution Parameter Actual Requirements Pass/Fail 14 x 17 (160 um) > 2.5 LP/mm Low Contrast Resolution Parameter Actual Requirements Pass/Fail 14 x 17 (160 um) > 10 Step Wedge Parameter Actual Requirements Pass/Fail 14 x 17 (160 um) Differentiable with no saturation Erasure Efficiency Parameter...

  • Page 212: Appendix

    Service Guide Section 13: Appendix Calibration Results Report 6H4869...

  • Page 213: Test Target Tool For Barcode Alignment Procedure

    Appendix Test Target Tool for Barcode Alignment Procedure 6H4869...

  • Page 214: Publication History

    Service Guide Section 14: Publication History Publication Date Publication No. ECO No. Changed Pages File Name Notes JUL08 6H4869 C00388 - - - 6H4869_PoC360_ New Publication ServiceGuide.fm JUL09 6H4869-01 C00803 52-56, 189-196, 6H4869- • Linear Screw 112-122, 96-102, 01_PoC_360_Servi Replacement- 103-105, 67-73, ce Guide Type B...
  • Page 215 Publication History This page is intentionally blank. 6H4869...
  • Page 216 The Kodak trademark and trade dress are used under license from Kodak. Printed in U.S.A. • 6H4869 updated.fm Carestream Health, Inc. 150 Verona Street Rochester, NY 14608...

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