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This chapter describes the process of returning the library for service. If you
need to return the library for service, first contact your service provider. If
your service provider instructs you to return the library directly to Tandberg
Data, contact Tandberg Data Technical Support (see
Materials Authorization (RMA) number and the shipping address. When you
have the RMA number, follow these instructions.
P
L
REPARING THE
IBRARY FOR
You must park the robot prior to moving or shipping the library to avoid damaging
Caution
the internal components and voiding your warranty.
R
Remove all of the cartridges from the library. (See
Make sure that the tape drive(s) contain no cartridges.
P
Park the robot by following these steps:
1. 1. 1. 1.
A
2007
UGUST
S
S
HIPPING
C
EMOVE ALL
ARTRIDGES
R
ARK THE
OBOT IN THE
At the Home screen, press Maint. If necessary, enter the operator panel
password (see
page
75).
M
AGNUM
D
HIPPING THE
L
IBRARY
224, S
L
T24,
TORAGE
IBRARY
OR
L
IBRARY
page
iii) to obtain a Return
page 122
for instructions.)
S
L
2U
TORAGE
OADER
227
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Troubleshooting
