Tandberg Data Magnum 224 Product Manual page 213

After checking the items above, reset the library as described on
L
If the library has been successfully operating in the past, but is now
experiencing problems, check the following:





A 2007
UGUST
O
IBRARY PERATION
Control Mode. Make sure that the control mode is set correctly.

Random mode (the default)—Only use this mode with an application
that controls the library.

Sequential mode—Only use this mode if you plan to operate without a
backup application. In Sequential mode, the library automatically
processes cartridges in sequential order without direction from an
application. See page 55
Library functions. You can use the selections in the Maintenance menu to
check specific library functions. See
for instructions.
Error messages. Check the list of error messages in
Error Messages for corrective actions.
Hardware operation. You can verify that the library hardware is operating
using the following methods:

Use the Run System Demo mode under the library's Maintenance menu
to move cartridges from random cells in and out of the tape drive(s). See
page 181 for instructions.

Use the library's Move menu to import or export cartridges, and to move
specific cartridges into and out of the tape drive(s). See
instructions.

Use LibTool to display the current inventory of cartridges, and to move
cartridges in and out of the tape drive(s). Refer to the program's online
help for instructions on performing upgrades. You can download
LibTool from www.tandbergdata.com.
If the library reports an error during any of these tests, use the Remote
Management Utility to obtain a diagnostic log from the library immediately
after the error is reported (see
use FTP (via the Ethernet port) to obtain a diagnostic log from the library
(see page 183). Tandberg Data Technical Support can examine the log to
determine the nature of the reported error.
Hardware Servo Error. If your library is reporting a hardware servo error,
check the following:

Make sure the library is either installed in a rack or is resting on a hard,
flat surface.
M
AGNUM
for information about setting Sequential mode.
"Running a System Demo" on page 181
"Logs" on page 111). Alternatively, you can
224, S L T24,
TORAGE IBRARY OR
L T
IBRARY ROUBLESHOOTING
page 134.
Appendix E,
page 116 for
S L 2U
TORAGE OADER
195