Tandberg Data Magnum 224 Product Manual page 219

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A 2007
UGUST

What are the SCSI IDs of all devices attached to the same bus (both
internal and external devices)?

Is the SCSI bus terminated at the physical end of the bus?
LTO-2, LTO-3, and LTO-4 SCSI tape drives require an Ultra 3
Important
or LVD 160 terminator to function properly on the SCSI bus.
An inadequate terminator will result in various SCSI bus issues,
including bus hangs and Read/Write failures.

What is the total SCSI cable length for all devices (both internal and
external devices) on the SCSI bus (see

Check all SCSI cable connectors for bent pins and confirm that all
connectors are firmly seated.
S I
PERATING YSTEM NFORMATION
Operating system. What operating system are you using? Are all current
patches installed?
Device drivers. Are the appropriate drivers installed for the SCSI host bus
adapter? Refer to the installation instructions for your SCSI host bus adapter
card.
A
ACKUP PPLICATION
Backup application name and version. What backup application are you
using?
Compatibility. Does your application support the library? Refer to the
supported hardware devices list from the application provider. See
"Changing the Emulation Mode" on page 53
Device drivers. Are the appropriate drivers installed for the tape drive(s)
and for the library?
Note: Driver installation may not be necessary and depends on the backup
application that you use in your system. Refer to the installation
instructions for your backup application for verification.
Driver installation information is available at: www.tandbergdata.com.
Backup application log files. Have the log files from your backup
application ready to send to Technical Support.
M
AGNUM
B
EFORE
page 18
I
NFORMATION
for information.
224, S L T24,
TORAGE IBRARY
C T S
ONTACTING ECHNICAL
for length restrictions).
S L 2U
OR TORAGE OADER
UPPORT
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