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Tandberg Data ASA conveys no license under any patent or any other rights. Every effort has been made to avoid errors in text and diagrams. However, Tandberg Data ASA assumes no responsibility for any errors which may appear in this publication.
Removing the Magazine ............40 Chapter 4 – Configuration............42 Setup Options................42 Autoloader Options.............42 SCSI Options..............45 Utilities Options................46 Maintenance Submenu ............46 Diagnostics Submenu............46 Security Submenu..............47 Changing a Configuration Option..........48 Entering Characters from the Control Panel......49 Tandberg SLR Autoloader Service and Repair Manual...
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Re-assembly after bar code reader cleaning.....72 To remove the robot shuttle assembly.......73 To replace the robot shuttle assembly.......76 Appendix A – Specifications.............81 Appendix B – Spares/Accessories ..........85 Appendix C – Emergency Magazine Removal ......87 Tandberg SLR Autoloader Service and Repait Manual...
Chapter 1 – Introduction Tandberg Data’s SLR Autoloader is a compact tape cartridge loader designed for secure, reliable unattended system backup. Based on advanced Scalable Linear Recording (SLR) technology, the SLR Autoloader occupies only one half of the shelf space in a standard 19” rack yet delivers impressive storage capacity through its eight standard SLR data cartridges.
The rates for compressed data are the native rates multiplied by the Note: compression factor, which depends on file content, but averages approximately 2:1. Note: GB/hour rates are maximum and may vary due to the specific characteristics of the data. End of Life 2003 Tandberg SLR Autoloader Service and Repair Manual...
LCD providing easy control of configuration and diagnostic modes. Autoselecting AC input power for worldwide application. Interface support for Ultra2 SCSI (LVD) and standard FAST SCSI single-ended systems. Includes 13 and 26 GB Media Tandberg SLR Autoloader Service and Repair Manual...
The Front Panel includes the User Control Panel with LCD display and Control Buttons, LED indicators, and the Front Door Panel. Control Panel The control panel presents: • A backlit green LCD matrix display • Four control buttons • Two LED indicators (green and red/amber). Tandberg SLR Autoloader Service and Repair Manual...
If such a fault occurs, refer to the Error Code tables in Chapter 6 – Troubleshooting. If that does not clear up the fault, contact your Technical Support Representative. Tandberg SLR Autoloader Service and Repair Manual...
If you try to open the door with a tape in the drive, the unit displays a warning message. You can unlock the door or cancel the operation. Tandberg SLR Autoloader Service and Repair Manual...
The cover is contained in the Accessories Kit box and can be easily slipped over the open end of the magazine. The SLR Autoloader magazine is shown here: Tandberg SLR Autoloader Service and Repair Manual...
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LOADING VIEW #2 DIAGONAL SIDE VIEW Better view of the front end of the magazine entering its bay of SLR Autoloader. LOADING VIEW #3 FRONT VIEW View of magazine properly locked into detent position. Tandberg SLR Autoloader Service and Repair Manual...
Usually hidden by the metal chassis, the bar code reader is located at the leading edge of the shuttle slot as shown in the following illustration: Tandberg SLR Autoloader Service and Repair Manual...
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Ordering Bar Code Labels You should order additional bar code labels directly from Tandberg Data. Tandberg bar code labels are made of a mirror-like substrate with special reflectivity, bar widths, and other characteristics.
6. If there is no cartridge in Slot 2, exit the DIAGNOSTICS MENU, open the door, place a cartridge in Slot 2, reinsert the magazine and start the procedure again from Step 3. Tandberg SLR Autoloader Service and Repair Manual...
Since there is no air filter to clean on a regular basis, you should inspect occasionally for lint or dust buildup and vacuum the area if necessary. Tandberg SLR Autoloader Service and Repair Manual...
The procedure for accessing power fuse (and its spare) is shown below. Note: Before replacing the fuse, set the Main power switch to OFF and remove the power cord. Tandberg SLR Autoloader Service and Repair Manual...
• User Diagnostics — Lets you change setup options. Select from front panel. • Tech Support Diagnostics — Used by Technical Support Engineers to diagnose faults and service the unit. Tandberg SLR Autoloader Service and Repair Manual...
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Carefully unpack the unit from the shipping container. Save the container and packing materials in case you need to return the unit to Tandberg Data for repairs. Review the contents of the shipping container to be sure that all parts were included in the shipment.
Tandberg Data for repair or replacement. 7. Save the locking pin (6.6” / 16.8 cm) and its screw (M3x8 Phillips panhead) in case you must return the unit to Tandberg Data. These two parts must be installed when shipping the unit back to Tandberg Data.
1. Mounting—Proper placement of a tabletop unit or mechanical installation into a 19” rack. 2. Cabling—Connecting the unit to AC power and to the host interface and terminating the buses properly. 3. Software Installation. Tandberg SLR Autoloader Service and Repair Manual...
Rackmount Installation Process 1. Add the rack chassis to the rack frame. 2. Fasten one or two SLR Autoloader chassis to the installed rack chassis. Tandberg SLR Autoloader Service and Repair Manual...
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1. Prepare both units as described in Step 2 for installing a single unit. 2. Insert both units into the chassis until they are stopped by the rear mounting brackets. 3. Secure each unit to its mounting bracket using two screws (M3 x 8mm). Tandberg SLR Autoloader Service and Repair Manual...
The power cable is a standard grounding AC cable, which plugs a 3-wire connector into the rear panel and the other end has a country-specific connector plug that fits into a reliably grounded AC outlet. Tandberg SLR Autoloader Service and Repair Manual...
In order to connect the unit to a host computer system, the host system must have a compatible SCSI controller and the appropriate driver software. Call your Technical Support representative if you have any questions about installing for specific host systems. Tandberg SLR Autoloader Service and Repair Manual...
3. Use only the SCSI terminator supplied with the SLR Autoloader. It should be one of two available models — either with or without an LED indicator light. See the following illustration. Tandberg SLR Autoloader Service and Repair Manual...
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You can connect them in any order. The terminator must be attached to the outgoing SCSI connector of the last device in the chain. 6. Make sure that each cable you use meets the specifications listed earlier in this chapter. Tandberg SLR Autoloader Service and Repair Manual...
You must install and set up the host software necessary to communicate with the SLR Autoloader that is obtained from a third-party vendor. Set up this software so that the communication protocol properly transmits between the host adapter and the SCSI devices of the SLR Autoloader. Tandberg SLR Autoloader Service and Repair Manual...
• Line 4 shows an activity bar if either the drive or loader is active. The line is blank when both are idle. This line may alternately display a warning if a drive cleaning has failed. Tandberg SLR Autoloader Service and Repair Manual...
Displayed only if the Cleaning Slot is enabled. Stow Retries ** Displayed if selected on the Loader Mode option Fetch Count Displayed if Enable Barcode is selected Time Since Clean Power On Time Tandberg SLR Autoloader Service and Repair Manual...
(see The SLR Autoloader Menu Map earlier in this chapter). The descriptions of each System Data menu option that contains a value from the Setup menu options are discussed in Chapter 4 – Configuration. Tandberg SLR Autoloader Service and Repair Manual...
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[= Enabled] Disabled, Enabled * Displayed only if Enable Barcode is selected Set Serial Number [ None]* * There is no value preset for this menu option. Cleaning Slot [= Disable] Disabled, Enabled Tandberg SLR Autoloader Service and Repair Manual...
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Short (0x0E), Long (0x12) TUR Reporting [= Standard] Standard, Custom Init Element Status [= No Inventory] Force Label Scan, Force Inventory and No Inventory Unit Attn. Reporting [= All] One, All SCSI Mode SCSI-2] SCSI-2, SCSI-3 Tandberg SLR Autoloader Service and Repair Manual...
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Displays for each slot and for the drive, the number of cartridge fetches. Time Since Clean Displays the drive run time since the last successful cleaning operation were performed. Power On Time Displays the Power on Time for the loader. Tandberg SLR Autoloader Service and Repair Manual...
Loader Mode Baud Rate 115,200 57,600 38,400 19,200 9,600 2,400 Auto Enable Barcode Disabled Enabled Enable Check Char Disabled Displays if Barcode Enabled option is enabled Serial Number <xxxxxxxxxx> Cleaning Slot Disabled Enabled Tandberg SLR Autoloader Service and Repair Manual...
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Mode Pg 1F Length Short (0x0E) Long (0x12) TUR Reporting Custom Standard Init Elem Status Force Label Scan Force Inventory No Inventory Unit Attn Report SCSI Mode SCSI – 2 SCSI – 3 Tandberg SLR Autoloader Service and Repair Manual...
Select next or Exit Used by Technical Support Engineers Drive Test Select this option Select next or Exit Barcode Reader Select this option Test Select next or Exit ECURITY UBMENU Option Settings Set Password Password: <0000> Tandberg SLR Autoloader Service and Repair Manual...
02h (Not Ready) and the Asc / Ascq will be 04h/8Eh (Logical unit Not Ready, Sequential mode). Chapter 4 – Configuration. describes how the loader can be set in sequential mode. The Sequential mode has two sub modes, normal or recirculate sequential mode. Tandberg SLR Autoloader Service and Repair Manual...
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The operation will continue with the first cartridge in the set. This mode of operation has to be terminated manually with the Unload button on the front panel. Tandberg SLR Autoloader Service and Repair Manual...
• To enable data recording, rotate the write-protect switch until it points to the unlocked icon. • To disable data recording, rotate the write-protect switch until it points to the locked icon. Tandberg SLR Autoloader Service and Repair Manual...
2. Select the slot number of your choice. The system ignores empty slots. Press the ▲ button to increment and the ▼ button to decrement. 3. Press the SELECT button. The robot shuttle removes the cartridge from the selected magazine slot and moves it to the drive. Tandberg SLR Autoloader Service and Repair Manual...
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2. Select the cartridge slot number of your choice. Press the ▲ button to increment and the ▼ button to decrement. 3. Press the SELECT button. The robot shuttle removes the cartridge from the drive and moves it to the selected magazine slot. Tandberg SLR Autoloader Service and Repair Manual...
To remove the magazine, press the button on the Open Door control panel. After a short delay, the shuttle moves to the Door Latch Release to activate the door latch, which opens the front panel door. Tandberg SLR Autoloader Service and Repair Manual...
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Using your thumb for leverage can crack the display panel. Such damage can lead to INJURY or ELECTRICAL SHOCK. The following illustration shows the correct way to remove the magazine from its compartment. Tandberg SLR Autoloader Service and Repair Manual...
1 (Drive 1 and Slots 1 through 8). Zero Based indicates that the elements begin at 0 (Drive 0 and Slots 0 through 7). This value affects only the front panel display. Tandberg SLR Autoloader Service and Repair Manual...
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Loader Mode — Allows the loader to be used as either a random access device or as a sequential loader device. When set to Random, the host has full control over the movement of cartridges. Tandberg SLR Autoloader Service and Repair Manual...
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Note: Do not insert the cleaning cartridge in any other slot than slot 8. Set Serial Number — The 12-character string of the assigned serial number entered using the control panel and buttons. Tandberg SLR Autoloader Service and Repair Manual...
Loader Parity — Enables/Disables the parity checking for the loader SCSI bus. Vendor ID — Sets the SCSI Vendor ID. The default Vendor ID is “Tandberg Data”. Other predefined Vendor ID’s can be selected by scrolling through a list of choices or enter a unique string by selecting the <Vendor Unique>...
Cartridge Cycle — Cycles cartridges through random slots in the magazine only. The magazine must be stocked with a minimum of one and a maximum of seven (six if the cleaning slot is enabled) cartridges to run this test. Tandberg SLR Autoloader Service and Repair Manual...
These descriptions of the setup options should have made it easier for you to select the appropriate ones to set for your particular system. The following section will explain how to change a Setup Option. Tandberg SLR Autoloader Service and Repair Manual...
Each time you press the button, the next option in the list appears on the screen. As you scroll past the first option, a ▲ button appears in the top left corner. Its associated button lets you move backwards through the list. Tandberg SLR Autoloader Service and Repair Manual...
10. If you made no errors while entering the character string, press the YES button. If you made an error, press the NO button. 11. Press the appropriate control panel button for your next selection or press BACK twice to return to the main Menu Screen. Tandberg SLR Autoloader Service and Repair Manual...
Product ID SLR AUTOLOADER Negotiation Mode Do Not Initiate Transfer Rate 10 Mbytes/second Synchronous Mode Page 1F Length Short (0X0E) TUR Reporting Standard Init Elem Status No Inventory Unit Attn Report SCSI Mode SCSI-2 Tandberg SLR Autoloader Service and Repair Manual...
To disable the password function, set its value to zero. WARNING: If you set a password, make sure you do not forget it. If you do, it can only be cleared with assistance from Tandberg Data technical support or by a qualified service technician.
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4. Insert the cleaning cartridge into slot #8. 5. Return the magazine into the unit. 6. Close the magazine door. After installing the cartridge you can set the cleaning procedure to run manually or automatically. Tandberg SLR Autoloader Service and Repair Manual...
Note: The Cleaning Slot must be disabled in the Setup meny to make use of a data cartridge in slot #8. 5. Insert the magazine into the unit. 6. Close the front panel door. Tandberg SLR Autoloader Service and Repair Manual...
Firmware upload via SCSI. A suitable utility program, FlashIt, and the FW image file, can be downloaded from the Tandberg Data webb site http://www.tandberg.com/. The program is available for DOS, WIN95/98 and for Windows NT. The FW immage file shall be named AS00xxxx.bin were xxxx is the FW revision number.
To recover from a FW upgrade failur like this, a new download has to be performed using the serial download tool. Contact your Technical Support Representative for assistance. WARNING Loss of power while downloading new firmware may permanently damage the flash memory chips. Tandberg SLR Autoloader Service and Repair Manual...
The Pass Thru option can be used by a service engineer to gain access to the drive diagnostic port through the loader. When a fault condition occurs, identify the problem using the displayed error codes and follow the suggested actions. Current error codes are listed in the next section. Tandberg SLR Autoloader Service and Repair Manual...
0401 Invalid Display Line Attempting to write to Robotics Assembly Contact Tandberg Data a non-existent display for new firmware. line (Firmware Error). Flash with new firm-ware. See Installing Firmware Upgrades in Chapter 4. Tandberg SLR Autoloader Service and Repair Manual...
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Can button on the Control be the result of receiving Panel. a NULL type code, a status code without a command being active, or a command code while a command is currently active. Tandberg SLR Autoloader Service and Repair Manual...
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Panel. 3002 Picker Tach Errors TACH errors were detected during a picker movement. 300A Shuttle Open Tach Open Tach detected on elevator motor. 300B Picker Open Tach Open Tach detected on picker motor. Tandberg SLR Autoloader Service and Repair Manual...
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BREAK Detected Unexpected status Drive Assembly returned from drive. DACI Locked DACI Busy Drive Busy Illegal CDB Illegal Parameters Unknown Command DACI Poll Error Illegal Data Status Timeout No response from drive Tandberg SLR Autoloader Service and Repair Manual...
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5611 DACI Locked Panel. 5612 DACI Busy 5613 Drive Busy 5614 Illegal CDB 5615 Illegal Parameters 5617 Unknown Command 5618 DACI Poll Error 5619 Illegal Data 567F Status Timeout No response from drive. Tandberg SLR Autoloader Service and Repair Manual...
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Electro-Static Discharge (ESD). You should be trained and authorized to perform these procedures. The only tool necessary to perform these procedures is a #2 Phillips Note: screwdriver. Tandberg SLR Autoloader Servive and Repair Manual...
2. Turn off the power. 3. Pull out the magazine, and make sure that no cartridges are left in the robot shuttle. 4. Facing the door panel, gently place the unit on its left side. Tandberg SLR Autoloader Service and Repair Manual...
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11. Carefully folding the three cables clear, slide the drive out along the guide channels molded into the chassis. 12. Remove the four M3 x 6mm pan head screws that holds the drive to the mounting plate. Tandberg SLR Autoloader Servive and Repair Manual...
4. Attach the power, serial (DACI), and SCSI cables to their connectors on the drive. Attach the serial connector to the topmost pins. 5. Insert the M3 x 6mm pan head screw and retainer that holds the drive to the chassis. Tandberg SLR Autoloader Service and Repair Manual...
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10. Turn the unit back upright so that it is resting on its feet. 11. Insert a magazine full of cartridges into the unit, and close the door. 12. Turn on the power and test the operation of the drive. Tandberg SLR Autoloader Servive and Repair Manual...
3. Pull out the magazine, and make sure that no cartridges are left in the robot shuttle. 4. Facing the door panel, gently place the unit on its left side. 5. Remove four M3 button socket head screws from the underside of the painted cover. Tandberg SLR Autoloader Service and Repair Manual...
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10. Using a lens duster purchased from a camera shop carefully brush then blow accumulated debris off of the Bar Code reader located in the shuttle assembly. Do not use any form of solvent on the Bar Code reader or shuttle assembly. Tandberg SLR Autoloader Servive and Repair Manual...
2. Turn the unit upright so that it is resting on its feet. 3. Starting from the back, slide the painted cover over the unit. 4. Turn the unit over on its left side. Tandberg SLR Autoloader Service and Repair Manual...
3. Pull out the magazine, and make sure that no cartridges are left in the robot shuttle. 4. Facing the door panel, gently place the unit on its left side. 5. Remove four M3 button socket head screws from the underside of the painted cover. Tandberg SLR Autoloader Servive and Repair Manual...
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9. Remove the 10 M3 x 6mm flat-head Phillips screws that fasten the right side panel of the unit, and remove the panel. 10. Remove the four M3 x 6mm flathead Phillips screws that fasten the lower magazine guide assembly, and remove the assembly. Tandberg SLR Autoloader Service and Repair Manual...
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14. When all the pinion gears have cleared the top of their racks, tilt the far side of shuttle assembly slightly upward and lift it out of the unit, carefully avoiding contact with the chassis. Tandberg SLR Autoloader Servive and Repair Manual...
3. Holding the shuttle assemble with both hands, tilt the assembly so that the two rollers contact the chassis bottom under the chassis flange. 4. Carefully engage the two closest pinion gears with their racks on the bottom chassis panel. Tandberg SLR Autoloader Service and Repair Manual...
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(If it’s not level front to rear, back the assembly out and start again.) 9. Check horizontal alignment of the shuttle assembly flange relative to the upper part of the bulkhead. (If it’s not level, back the assembly out and start again.) Tandberg SLR Autoloader Servive and Repair Manual...
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11. Insert the four M3 x 6mm flathead Phillips screws that fasten the lower magazine guide assembly. 12. Attach the ribbon cable to the main PWB and replace the retainer. 13. Replace the right side panel and fasten with 10 M3 x 6mm flat-head Phillips screws. Tandberg SLR Autoloader Service and Repair Manual...
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18. Turn the unit upright again so that it is resting on its feet. 19. Apply power to the unit, and unlock the door. 20. Insert a magazine, close the door, and test the operation of the unit. Tandberg SLR Autoloader Servive and Repair Manual...
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Tandberg Data Chapter 7 – Parts Removal and Replacement This Page Intentionally Left Blank Tandberg SLR Autoloader Service and Repair Manual...
≥ 100,000 hours MTBF power supply MTBF tape drive 300,000 hours MTTR 30 min Warranty 3 years factory Robotics Mean-Exchanges-Between-Failures (MEBF) 250,000 cycles Power Specifications Voltage 110-240 VAC Amperage 0.5-0.3 A Line Frequency 50-60 Hertz Tandberg SLR Autoloader Servive and Repair Manual...
All models of the SLR Autoloader carry the following Regulatory Agency product safety certifications: Certification Standard UL Listed UL 1950 TUV/Product Service EN 60 950 GS Mark CE Mark EMC Directive 89/336/EEC Low Voltage Directive 72/23/EEC Canadian UL Listed CSA 22.2 No. 950 Tandberg SLR Autoloader Service and Repair Manual...
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Interference from Information Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio interference. Install and use the equipment according to the instruction manual. Tandberg SLR Autoloader Servive and Repair Manual...
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The tool moves the latch plate that opens the door. 6. Gently return the unit to its normal resting position, and swing the door open. 7. Grasp the handle, and slide the magazine out of the unit. Tandberg SLR Autoloader Service and Repair Manual...
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