Mircom TX3 Series Installation And Operation Manual page 47

For a list of the most common security mode icons, the security status indicated
by the icons, and the recommended action to take, refer to Table 5.
Table 5: Security Mode status icons for a device-hub pair
Security Mode
Icons
communicating in Customer Mode.
2.7.3.2 Setting an Aperio Hub to Customer Mode
In order to ensure a secure site, all Aperio hubs must be communicating in
Customer Mode. If an Aperio hub is not communicating in Customer Mode, use
the Aperio Programming Application to set it to Customer Mode.
To set an Aperio hub to Customer Mode
1.
2.
3.
2.7.3.3 Setting a Wireless Device to Customer Mode
In order to ensure a secure site, all devices must be communicating in Customer
Mode. If a device is not communicating in Customer Mode, use the Aperio
Programming Application to set it to Customer Mode.
Note:
TX3 Aperio Door Controller System Installation and Operation Manual
v. 1.6
LT-1160 Copyright 2019
Security and Communication
Statuses
Secure. Both device and hub are
Insecure. Both device and hub are
communicating in Manufacturer
Mode.
Insecure and no communication.
The device is communicating in
Manufacturer Mode.
Insecure and no communication.
The hub is communicating in
Manufacturer Mode.
Select the Aperio hub in the Aperio Programming Application.
Right-click on the Aperio hub, and then select Communication Hub >
Switch to Customer Mode.
Click OK.
If you need to make multiple configuration settings (for example,
security mode and override credentials) to your wireless devices, it
is recommended that you make all of the settings on one device and
then save the configuration. You can then apply the configuration
Installation and Setup
Recommended Action
None.
Change the security mode for both
the device and the hub to Customer
Mode.
Change the device's security mode to
Customer Mode.
Change the hub's security mode to
Customer Mode.
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