Service Tools - Thermo Scientific Applied Biosystems SeqStudio Genetic Analyzer User Manual

Observation
Unexpected error is displayed

Service tools

SeqStudio Genetic Analyzer Instrument and Software User Guide
™
The Service tools function is password-protected and for service use only.
Possible cause
There was a software error.
Appendix A Troubleshooting

Service tools

Recommended action
Follow the instructions in the
error message.
Export the log files to
determine the potential
source of the unexpected
error. See "Export log files for
plates, install runs, injections,
and instrument" on page 170.
Restart the system using the
On/Off switch on the rear
panel. See "Power on the
instrument" on page 34.
A
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