Customer Service; Compliance Precautions; Terms And Conditions - Thermo Scientific Orion 8010cX User Manual

Customer Service

Compliance Precautions

This equipment would generate, use and radiate radio
frequency energy. If not installed and used according to the
U s e r M a n u a l , i t m a y c a u s e i n t e r f e r e n c e t o r a d i o
communi cation. This equipm ent has bee n te ste d in
accordance with Part 15, Subpart J, of the FCC Rules and is
deemed to meet the restrictions on Class A computing
equipment and can provide reasonable interference
protection for operation in a commercial environment. The
operation of this equipment in residential areas may cause
interference. Therefore, the user needs to take necessary
measures to correct the interference at his own expense.
This digital equipment does not exceed the radio noise
emission (Class A) limit for digital equipment specified in the
Radio Interference Regulations of the Canadian Department
of Communications.

Terms and Conditions

For products not listed in this warranty statement, please visit
our website: www.thermofisher.com/processwater
Contact Information
For the latest contact information, please visit
www.thermofisher.com/processwater
Thermo Fisher Scientific
22 Alpha Road
Chelmsford, MA 01824
USA
Tel: 1-978-232-6000
Fax: 1-800-225-1480
Orion 8010cX Ammonia Analyzer
Minimum Order
The minimum order amount required for Thermo Scientific
Orion process products is $100. This order is considered as a
product purchase order shipped to a single location. The
requirement of international minimum order amount may vary.
For more details, contact the international coordinator.
Hazardous Materials
Some materials are corrosive/oxidizing agents specified by
DOT and IATA and may require special marks and treatment.
In addition, the material is forbidden to combine with other
products. The freighter may incur additional freight charges
for handling/transporting these materials. Additional freight
charge will be charged according to the conditions of FOB.
Notify the manufacturer of the shipping instructions for these
dangerous goods to reduce the relevant freight charges.
Restock Fee
Permission must be obtained to return brand-new goods and
excess inventory before returning goods. Under the condition
of no reordering, if any goods are allowed to return due to
wrong ordering and receive corresponding refund, a
replenishment fee of 25% of the product price shall be paid.
25% of the replenishment fee for international customers will
be paid according to the international price.
Only brand-new (in the box) goods can be returned within
30 days after the manufacturer's delivery. Used goods,
9 digital parts and discontinue items are not refundable to
obtain corresponding refunds.
Shipment Discrepancy
The manufacturer must be informed of any goods or
document discrepancy within 30 days since receiving the
invoice. All confirmed claims for short shipment will be settled
by refund notices or new orders. Any claim for discrepancy in
shipment made after 30 days since the date of invoice will not
be accepted and the manufacturer will not provide any
refund.
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