More Information About Head Check Function - SATO SG112-ex Operator's Manual

7 Troubleshooting
7.1.2

More Information about Head Check Function

The head check function detects the integrity of the heating elements in the print head. However,
malfunctions cannot be detected instantaneously — a few printed media may start showing printing
defect before the product warns of a print head error.
After detection of a print head error, use a scanner to check all affected media.
When a print head error occurs during normal printing (barcodes, text and graphics)
1
Press and hold down the FEED button for five seconds.
HEAD CHECK setting screen shows.
2
Select BARCODE using the
3
See if printing can be resumed normally.
If printing resumes, the print head fault does not fall on the barcode area for the current print job. As
such, printing may be continued but with degraded print quality and readable barcodes.
If the head check error still occurs and the current print job has to be completed, printing can be forced to
resume by holding down the LINE and FEED buttons for five seconds.
Read the caution note below before you proceed with this operation.
CAUTION
Although restricting the head check type to BARCODE allows you to continue printing, or forcing the product
to resume printing, you should only do so in order to complete an urgent print job. Check the printed media to
make sure the output is usable in spite of the head error. As soon as possible, stop using the print head to
prevent further damage. If necessary, replace the print head.
176
SG112-ex Operator Manual
Press FEED button for 5 seconds.
Press LINE +
FEED buttons
for 5 seconds.
Disable the head check function
temporarily until the product is
powered off.
/
ENTER button
HEAD CHECK
"NORMAL" : Actual printed area
"BARCODE" : Barcode printed area
Head Check
OK?
OK
buttons and then press the ENTER button.
NG