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SATO SG112-ex Driver Manual

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  • Page 1 Printer Driver Manual For printer model:...

  • Page 2: Table Of Contents

    Table of Contents Before You Start ........................ 4 Installing the Printer Driver ..................5 Preparing the Printer Driver ......................7 Connecting the Product to the Computer ..................8 Running the Installation ......................10 1.3.1 Installing the driver when connected via USB or IEEE1284 ......... 10 1.3.2 Installing the driver when connected via LAN ............
  • Page 3 Sharing the Product....................76 Installing the Printer Driver on the Print Server and Client Computers ........77 Configuring Sharing Settings on the Print Server Printer ............81 Configuring Sharing Settings on the Client Printer ..............83 Updating the Printer Driver ..................86 Uninstalling the Printer Driver ................

  • Page 4: Before You Start

    The SG112-ex Printer Driver Manual (hereinafter, "this manual") describes how to obtain and install the printer driver for the SG112-ex (hereinafter, "the product"). It also describes how to configure various settings after installing the printer driver, and how to uninstall and update the printer driver.

  • Page 5: Installing The Printer Driver

    1. Installing the Printer Driver By installing a printer driver on a computer, data created with the computer can be printed by the product. You must first connect the product to a computer and then install the printer driver. The installation method varies depending on how the computer and product are connected.
  • Page 6 Precautions When Installing the Printer Driver  Before starting the installation, close all applications.  When you do the printer driver setup, the properties settings, or the print settings, log in with Administrator Privilege.  If the terminal service is being started with Windows Server 2008, or the remote desktop service is being started with Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, or Windows Server 2016, change the terminal service or remote desktop service to install mode.

  • Page 7: Preparing The Printer Driver

    Preparing the Printer Driver Download the printer driver from the SATO download site onto the computer. A compressed file will be downloaded. Extract it to anywhere on the computer. Downloading the printer driver Start the computer and open your web browser.

  • Page 8: Connecting The Product To The Computer

    Connecting the Product to the Computer Before installing the printer driver, connect the product to the computer. Caution Power off the product before connecting to the computer. Connecting via USB cable One end of the cable to connect the product must be Type B and the other end Type A with a length of less than 5 meters.
  • Page 9 Connect the LAN cable to the connector shown in the figure. Connect the LAN cable according to your network environment. Configure the network settings. For details of the network settings, refer to "SG112-ex Operator Manual." Connecting via RS-232C cable Power off the product.

  • Page 10: Running The Installation

    If the printer driver is unavailable at the Windows Update Site (Manual installation) If the printer driver is unavailable at the Windows Update site, download the printer driver to the local disk. Select this product at the SATO download site http://www.satoworldwide.com/software/gallerydriver.aspx and download “Printer Driver”.
  • Page 11 Open [Control Panel] and click [Hardware and Sound] > [Devices and Printers] > [Device Manager]. Expand the node [Other devices] to show the installed printer, then right-click the printer and select [Update driver]. At the message [How do you want to search for drivers?], select [Browse my computer for driver software].
  • Page 12 Click [Browse] and search for the driver folder that you have downloaded. Once located, expand the node and select the [SATO] folder then click [OK]. Click [Next]. Wait for the driver to be updated/installed accordingly.

  • Page 13: Installing The Driver When Connected Via Lan

    1.3.2 Installing the driver when connected via LAN Power on the product and confirm that it is connected to the network. Double-click PrnInst.exe. The printer installation wizard starts. Click [Next]. Click [Install Printer Driver].
  • Page 14 Click [Network Port]. Select the product to add and click [Add]. If the product is not shown, check that the product is powered on and connected to the network, and click [Refresh]. If the product is still not shown, add the product using the following procedure.
  • Page 15 Click [Manual]. Select [SATO SG112-ex] and click [Next].
  • Page 16 Select [Create a new network port] and click [Next]. When a network port already exists and use the port, select [Use an existing port], select the port from the list, click [Next], and proceed to step 7. Enter the IP address of the product into [Printer Name or IP Address], and click [Next]. If the same port name exists, change [Port name] and then click [Next].
  • Page 17 Click [Install]. When the [Windows Security] screen appears, click [Install]. Note: If a security warning screen indicating that another process is blocking access appears, follow the on-screen instructions. Confirm that [succeeded] is displayed for the installed product and click [Exit].
  • Page 18 Open [Devices and Printers] and confirm that the product has been added to the list of printers.

  • Page 19: Installing The Driver When Connected Via Rs-232C

    1.3.3 Installing the driver when connected via RS-232C Connect the product and computer with the RS-232C cable, and power on the product. Double-click PrnInst.exe. The printer installation wizard starts. Click [Next]. Click [Install Printer Driver].
  • Page 20 Click [Local Port]. Click [SATO SG112-ex] and click [Next]. Select a printer port (COM) and click [Next].
  • Page 21 Click [Install]. When the [Windows Security] screen appears, click [Install]. Note: If a security warning screen indicating that another process is blocking access appears, follow the on-screen instructions. Confirm that [succeeded] is displayed for the installed product and click [Exit].
  • Page 22 Open [Devices and Printers] and confirm that the product has been added to the list of printers.

  • Page 23: Installing The Printer Driver For Second And Later Products

    1.3.4 Installing the printer driver for second and later products When using multiple products, you need to install printer drivers for each product. When connected via USB or IEEE1284 Power off the product and connect the product to the computer. Power on the product.

  • Page 24: Manually Configuring Settings Necessary To Install The Driver

    1.3.5 Manually configuring settings necessary to install the driver This section describes how to install the printer driver by manually configuring the printer driver settings. Click [Install Printer Driver]. Click [Other].
  • Page 25 Select [SATO SG112-ex] and click [Next]. Click [Add Port]. Select the port type that matches the product connection method from the [Select port type] drop down list and click [OK]. For LAN connection: [TCP/IP (LAN)] For RS-232C connection: [SERIAL (COM)]...
  • Page 26 Configure the port settings and click [OK]. If you selected [TCP/IP (LAN)] Note:  You cannot set the same name as an existing port name.  The computer cannot communicate with the destination product if the [Product Name or IP Address] and [Port Number] settings do not match those of the product.
  • Page 27 If you selected [SERIAL (COM)] Note:  You cannot set the same name as an existing port name.  Select the same port as the connected product for [Serial port].  For [Flow control], select [None]. Confirm that added port is selected and click [Next].
  • Page 28 Click [Install]. If the same printer name exists, change [Printer name] and then click [Install]. When the [Windows Security] screen appears, click [Install]. Confirm that [succeeded] is displayed for the installed product and click [Exit].
  • Page 29 Open [Devices and Printers] and confirm that the product has been added to the list of printers.

  • Page 30: What To Do If The Product Is Added Under [Unspecified]

    1.3.6 What to do if the product is added under [Unspecified] If the product is added under [Unspecified] in [Devices and Printers], it will not be recognized as a product. Follow the procedure below to recognize it as a product. Open [Devices and Printers], right-click the product added under [Unspecified], and select [Properties].
  • Page 31 Select the [Hardware] tab. Select [SATO SG112-ex] and click [Properties].
  • Page 32 Click [Change settings]. Select the [Driver] tab. Click [Update Driver].
  • Page 33 Click [Browse my computer for driver software]. Click [Browse], specify the folder where the printer driver was extracted to, and click [Next].
  • Page 34 When the [Windows Security] screen appears, click [Install]. Click [Close].
  • Page 35 Confirm that the product is displayed under [Printers] in [Devices and Printers].

  • Page 36: Setting Up The Printer Driver

    2. Setting Up the Printer Driver After installing the printer driver, set up the driver as necessary. [Printing Defaults] (for all users) and [Preferences] (for individual users) There are two driver settings: [Printing Defaults], which is applied to all users, and [Preferences], which is applied to users individually.
  • Page 37 Click the [Advanced] tab and then [Printing Defaults]. The [Printing Defaults] screen appears.
  • Page 38 Opening [Preferences] Open [Devices and Printers], right-click the installed product, and select [Printer properties]. Click the [General] tab and then [Preferences].
  • Page 39 The [Preferences] screen appears. "Printing Preferences" will be displayed on the title bar.

  • Page 40: How To Get Administrator Privileges

    How to get administrator privileges To change settings, and add and change ports, administrator privileges are required. Procedure on OSs other than Windows Server 2008 Open [Devices and Printers], right-click the desired product, and select [Printer properties]. Click the [Sharing] tab and then [Change Sharing Options]. The [Printer Properties] screen will appear with administrator privileges.

  • Page 41: Settings On The [Driver Settings] Tab

    3. Settings on the [Driver Settings] Tab You can configure various settings for the product on the [Driver Settings] tab on the [Printer Properties] dialog box. The settings on the [Driver Settings] tab are shared with all users who use the computer that the printer driver is installed on.

  • Page 42: Page Setup

    3.1.1 Page Setup This screen is displayed when you click [New] or [Edit] on the [Stocks] screen. [Name] Set or edit the name of the stock. [Width] Set the media width that includes the liner. [Height] Set the media height that includes the liner. [Media type] For the sensor type to detect the top of the media, you can select [Labels with gaps], [Labels with black marks], or [Continuous labels].

  • Page 43: Print Options

    [Darkness range] This shows the print darkness range for the stock that you set on the [Page Setup] screen. For details, refer to "SG112-ex Operator Manual." [Printing mode] This shows the printing mode for the stock that you set on the [Page Setup] screen.

  • Page 44: Download

    3.1.3 Download This screen allows you to download additional fonts and graphics. [Download] Download additional fonts and graphics for the product from the computer. [Erase] Formats the selected printer memory location/medium. Use the dropdown list to select the available memory you wish to erase. [Delete] Delete the selected item (font or graphic) from the printer memory.

  • Page 45: Fonts

    Fonts You can manage barcode fonts, command fonts, and substitution fonts on this screen. [Add] Select the fonts to add from [Barcode], [Command], and [Substitution]. [Edit] Edit the settings of registered fonts. [Delete] Delete registered fonts.

  • Page 46: Barcode Font Settings And Usage Example

    3.2.1 Barcode font settings and usage example Barcode font is a feature that, by applying it on a string on documents in an application, converts that string to a barcode and prints it. The string is not displayed as a barcode on the edit or preview screens in applications. [Barcode] Select a type of barcode or 2D code that you want to register.
  • Page 47 Depending on the [Barcode] type, the following settings vary. [Rotation] Select [0°], [90°], [180°], or [270°] as the angle to print barcodes and 2D codes. [Narrow bar width] Specify the bar width for narrow bars. This setting may not appear depending on the barcode type. [Height] Specify the height of the barcode.
  • Page 48 Configure the following settings and click [OK]: [Barcode]: [Code-39] [Name]: E.g., "SATO_Code39" Confirm that the name you set for the barcode font is registered and click [OK].
  • Page 49 Start the application and specify the product that you set the barcode font for as the product to be used. Enter the text that you want to convert into a barcode in the application and specify [SATO_Code39] as the text font. In this example, "12345"...
  • Page 50  Some characters cannot be used and there are text length restrictions depending on the barcode type set as the barcode font. Moreover, if the settings are not configured correctly, the text may not be printed as a barcode. For the data specifications that correspond to the barcode type, refer to "SG112-ex Programming Reference."...

  • Page 51: Command Font Settings And Usage Example

    Command font is virtual font for directly sending commands to the product. You can use features that are not directly supported by the printer driver. Knowledge of SATO Barcode Printer Language (SBPL) command is necessary to use command font. For details of SBPL commands, refer to "SG112-ex Programming Reference."...
  • Page 52 Command font usage example This example shows how to add X21 printer device font as the font name "SATO Command Font" and use it in an application. Open [Devices and Printers], right-click the product, and select [Printer properties].
  • Page 53 Configure the following settings and click [OK]: Command font [Name]: E.g., "SATO Command Font" Prefix [Type]: [Parsed text] [Contents]: E.g., "<ESC>V<Y><ESC>H<X><ESC>X21," <ESC> is 1B in hexadecimal. <ESC>, <Y>, and <X> can be entered with the keyboard. You can also select them from a list by clicking [>] on the right of [Contents].
  • Page 54 Confirm that the command font is registered and click [OK]. Start the application and specify the product that you set the command font for as the printer to be used.  ...
  • Page 55 Enter the text in the application and specify [SATO Command Font] as the font. Print the text. The numbers "12345678" are printed in X21 font. The content output as a command is as follows: <ESC>V<Y coordinate in the app.><ESC>H<X coordinate in the app.><ESC>X21, 12345 678...

  • Page 56: Substitution Font Settings And Usage Example

    3.2.3 Substitution font settings and usage example You can print by replacing the Windows system fonts with the product’s device fonts when defining substitution fonts. Use these fonts when you cannot select device fonts (they are not displayed) from the application font list.
  • Page 57 Windows system fonts are displayed in the [System fonts] field and product device fonts are displayed in the [Printer fonts] field. [System fonts]: [Agency FB] [Printer fonts]: [SATO OCR A] Confirm that the name you set for the substitution font is registered and click [OK].
  • Page 58 Start the application and specify the product that you set the substitution font for as the printer to be used. Enter text into the application and change the text font to the Windows system font that you set as the substitution font, "Agency FB".
  • Page 59 Print the text. The font for "12345" is replaced by the substitution font that you set for the device font, "SATO OCR A," and printed. Note: The text is not displayed as the replaced device font on the edit or preview screens in applications.

  • Page 60: Driver Settings

    Driver Settings [Always use driver settings] Enable this setting to discard all printer settings specified in the application and always use the settings on the printer driver. Note that this setting cannot be used with some applications.

  • Page 61: Configure Product

    Configure Product You can acquire and change the settings of the product connected to the computer. To use this feature, the product needs to be available for printing from the computer using the printer driver. Note that the [Configure Printer] settings are not related to the printer driver settings. Open [Devices and Printers], right-click the desired product, and select [Printer properties].

  • Page 62: Maintenance

    Maintenance You can export or import printer driver settings to or from a file. Current user Export or import printer driver settings for an individual user. [Import] Load an exported settings file.  The content of the imported file will be applied to the [Preferences] and [Driver Settings] tabs for accounts with administrator privileges.
  • Page 63 The file extension is ".drx". Stream logging This feature is used by SATO Technical Support. Do not select the [Enable] check box. Note:  For details of [Preferences] and [Printing Defaults], refer to "2.1 [Printing Defaults] (for all users) and [Preferences] (for individual users)."...

  • Page 64: International

    International [Language] Set the display language for the [Printing Defaults], [Preferences], [Driver Settings], and [About] tabs.

  • Page 65: Settings On The [Configure Printer] Tab

    4. Settings on the [Configure Printer] Tab Product settings can be configured on [Printing Defaults] and [Preferences]. As the settings that can be configured are the same on both screens, this section will use preferences (print settings) to describe the settings. [Help] is available on all screens.

  • Page 66: Page Setup

    Select the default stock from the registered stock. If you select [Custom], you can set [Width], [Height], and [Sensors] on this screen. [Custom stock has ID 257] This check box enables compatibility with older SATO drivers that require a custom stock ID of greater than 256. [Copies] Specify the number of labels to be issued.

  • Page 67: Print Options

    Print Options [Speed] This shows the print speed for the stock that you set on the [Page Setup] screen. If you select [Custom] for [Stock] on [Page Setup], you can change the settings on this screen. [Darkness] This shows the print darkness for the stock that you set on the [Page Setup] screen. If you select [Custom] for [Stock] on [Page Setup], you can change the settings on this screen.
  • Page 68 [Cancel all current and queued printing documents] Delete all jobs from the product buffer. Use this setting when you want to cancel the preceding jobs and print a new job immediately. Caution You cannot cancel this command. Take care when using it. [Send static elements only on first page (Overlay function)] All static elements will be sent to only the first page of the print job.

  • Page 69: Print Mode

    Print Mode [Operation mode] Set the print mode. The available settings vary depending on the product model and attached options. [Backfeed mode] Specify the backfeed operation for the [Operation mode] setting. You can configure this setting when [Operation mode] is set to [Cutter]. Select [Before printing] or [After printing]. [Backfeed offset] You can finely adjust the media stop position during backfeed operation.

  • Page 70: Graphic Options

    Graphic Options Dithering Dithering is the process of expressing image gradation (for color or grayscale images) in the current image for thermal printers that can only express two colors, black and white, by juxtaposing pixels with a certain algorithm to create the illusion of half-tone. Select the dithering algorithm with this setting.

  • Page 71: Custom Commands

    You can directly control the product by using custom commands. You can use features that are not directly supported by the printer driver. Knowledge of SATO Barcode Printer Language (SBPL) is necessary to use custom commands. For details of SBPL commands, refer to "SG112-ex Programming Reference."...
  • Page 72 The below figures show the print layout in an application and the custom command insertion position when the print settings are used.  "Test" in the print layout is set to "SATO X24" device font (the SBPL command is <X24>).  The number of copies is set to [3].
  • Page 73 <A><A3>+000H+000<CS>6<#F>5<A1>V00799H0799<Z> <A> <PS><WK>Microsoft Word – <H>0241<V>00308<X24>,0Test 1st copy <Q>1 <Z> <A> <PS><WK>Microsoft Word – 2nd copy <H>0241<V>00308<X24>,0Test <Q>1 <Z> <A> <PS><WK>Microsoft Word – 3rd copy <H>0241<V>00308<X24>,0Test <Q>1 <Z> Symbols (a) through (h) in the figure correspond to the following custom command insertion position: (a) Before print job (b) Before first page...

  • Page 74: Maintenance

    Maintenance [Reset] Returns the printer driver settings to their default values.

  • Page 75: International

    International [Units] Select the units to be used for the printer driver settings.

  • Page 76: Sharing The Product

    5. Sharing the Product You can share a product connected directly to a computer on the network with other computers. Connecting When Using the Printer Driver with Sharing Settings The figure below shows how to connect when using the printer driver with sharing settings. RS-232C IEEE1284 PC-1...

  • Page 77: Installing The Printer Driver On The Print Server And Client Computers

    Installing the Printer Driver on the Print Server and Client Computers Download the printer driver from the SATO download site and install the printer driver on the print server and client computers. Install the printer driver on all applicable computers.
  • Page 78 Click [Install Printer Driver]. Click [Local Port]. Select [SATO SG112-ex] and click [Next].
  • Page 79 Select an LPT or COM port ([COM1] here) and click [Next]. Click [Install]. When the [Windows Security] screen appears, click [Install].
  • Page 80 Confirm that [succeeded] is displayed for the installed product and click [Exit]. Open [Devices and Printers] and confirm that the product has been added to the list of printers. Install the printer driver on all client computers using the above procedure.

  • Page 81: Configuring Sharing Settings On The Print Server Printer

    Configuring Sharing Settings on the Print Server Printer Set the product installed on the print server to enable it to be shared with other computers. Open [Devices and Printers], right-click the installed printer driver, and select [Printer properties]. Select the [Sharing] tab.
  • Page 82 Select the [Share this printer] check box and click [OK]. If necessary, change [Share name]. Open [Devices and Printers] and confirm that the printer sharing settings have been set.

  • Page 83: Configuring Sharing Settings On The Client Printer

    Configuring Sharing Settings on the Client Printer Configure the sharing settings on the product installed on the client. Open [Devices and Printers], right-click the installed product, and select [Printer properties]. For accounts that do not have administrator privileges, click the [Sharing] tab and then [Change Sharing Options].
  • Page 84 Select [Local Port] and then click [New Port]. Into the port name field, enter "\\<Print_Server_Computer_Name>\<Printer_Sharing_Name>" and then click [OK]. For example, if the print server computer name is "PC-0" and the printer sharing name is "SATO SG112-ex", enter the following: \\PC-0\SATO SG112-ex Note: On Windows 10, you can check the computer name by clicking [Control Panel] >...
  • Page 85 Click [Close]. Clear the [Enable bidirectional support] check box and click [Close].

  • Page 86: Updating The Printer Driver

    For details of how to export the settings, refer to "3.5 Maintenance." Obtaining the printer driver Download the printer driver from the SATO download site. For details of how to obtaining the printer driver, refer to "1.1 Preparing the Printer Driver."...
  • Page 87 Updating the printer driver Double-click PrnInst.exe for the update version. The printer installation wizard starts. Click [Next]. Click [Update Printer Drivers].
  • Page 88 Select the product to update and click [Update]. The printer drivers will start updating. Confirm that [succeeded] is displayed for the installed product and click [Exit]. Importing an exported file Open [Devices and Printers], right-click the product for which you exported the printer driver data, and select [Printer properties].

  • Page 89: Uninstalling The Printer Driver

    Check the following items before uninstalling the printer driver. Is the installer (PrnInst.exe) on the computer? If PrnInst.exe is not on the computer, obtain it from the SATO download site. For details, refer to "1.1 Preparing the Printer Driver." Is the USB cable disconnected from the computer? When uninstalling the product driver of a product connected to a computer via USB, power off the product and disconnect the USB cable connecting the product from the computer.
  • Page 90 Select the check box of the printer driver that you want to uninstall and click [Next]. The uninstallation procedure starts. Confirm that [succeeded] is displayed for the uninstalled products and click [Exit].

  • Page 91: Removing The Printer Driver Data File

    8. Removing the Printer Driver Data File When the printer driver is installed, the printer driver data file is also installed. Even if you uninstall the printer driver, the printer driver data file remains on the computer. If the printer driver data file exists, you can install the printer driver with Plug and Play.
  • Page 92 Confirm that [succeeded] is displayed for the deleted driver and click [Exit].

  • Page 93: Checking The Printer Driver Version

    9. Checking the Printer Driver Version To check the version of the currently installed printer driver, display the [About] tab. Open [Devices and Printers], right-click the desired product, and select [Printer properties]. Select the [About] tab.
  • Page 94 The version information appears. [Version] This is the version of the currently installed printer driver. [For details visit] This is the URL for our website on which you can download printer drivers and manuals. If you are connected to the Internet, you can click the URL to display the website. Checking the version information when setting up the product You can check the version information by clicking the [About] tab regardless of whether [Configure Printer] is displayed for [Printing Defaults] (for all users) or [Preferences] (for individual users).
  • Page 95 Extensive contact information for worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

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