SATO SG112-ex Operator's Manual page 180

7 Troubleshooting
Warning
No. Message
Head error
04
Clean print head
and platen roller
05
Change print head
07
Change platen
roller
08
178
SG112-ex Operator Manual
LED/Buzzer
ONLINE: Lights A head check error is
green. detected when
STATUS: Off "NORMAL" has been
LABEL: Off selected for the HEAD
RIBBON: Off CHECK setting screen.
Change the HEAD
No beep. CHECK setting to
"BARCODE" and continue
the print job.
ONLINE: Off The set notification
STATUS: Off interval has been
LABEL: Off reached.
RIBBON: Off
One short beep.
To clear the error:
Press the ENTER
button.
ONLINE: Off The set notification
STATUS: Off interval has been
LABEL: Off reached.
RIBBON: Off
One short beep.
To clear the error:
Press the ENTER
button.
ONLINE: Off The set notification
STATUS: Off interval has been
LABEL: Off reached.
RIBBON: Off
One short beep.
To clear the error:
Press the ENTER
button.
Cause Countermeasure
Contact your SATO
reseller or technical
support center to replace
the print head.
Clean the print head and
platen roller.
Refer to
Cleaning the Print Head
and Platen Roller
details.
Contact your SATO
reseller or technical
support center to replace
the print head.
Contact your SATO
reseller or technical
support center to replace
the platen roller.
Section 6.2
for