SATO SG112-ex Operator's Manual
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SATO SG112-ex Operator's Manual

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  • Page 1 Operator Manual For printer model:...
  • Page 2 Specifications and contents in this document are subject to change without notice. Be sure to perform a virus check on the USB memory or SD card before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory or SD card.

  • Page 3: Table Of Contents

    2.3.3 USB Interface Connection ..................30 2.3.4 LAN Interface Connection ..................30 2.3.5 IEEE 1284 Interface Connection ................31 2.3.6 RS-232C Interface Connection................31 2.3.7 Interface Settings..................... 32 2.3.8 Interface Combination ..................... 33 2.3.9 EXT External Signal Interface Connection .............. 33 SG112-ex Operator Manual...
  • Page 4 4.2.7 Memory Mode......................105 4.2.8 Advanced Mode..................... 114 4.2.9 Hex Dump Mode....................125 4.2.10 Information Mode....................127 4.2.11 Test Print Mode ....................130 4.2.12 Default Setting Mode ................... 133 4.2.13 Download Mode....................135 4.2.14 Upload Mode ....................... 140 SG112-ex Operator Manual...
  • Page 5 7.3.5 Incorrect Print Position ..................182 7.4 Interface Troubleshooting................184 7.4.1 USB Interface ......................184 7.4.2 LAN Ethernet Interface ..................184 7.4.3 RS-232C Interface....................184 7.4.4 IEEE1284 Interface ....................185 7.4.5 External Signal Interface (EXT) ................185 SG112-ex Operator Manual...
  • Page 6 8.7.15 With Pulse Input in Motion 1 Cutter Mode ............217 8.7.16 With Pulse Input in Motion 2 Cutter Mode ............218 8.7.17 When Sensor is Disabled ..................219 8.7.18 Additional Notes on Motion 3 Cutting Operation ..........220 SG112-ex Operator Manual...
  • Page 7 8.8.9 Standards ......................227 8.9 Interface Specifications.................. 228 8.9.1 USB Interface ......................229 8.9.2 LAN Interface......................230 8.9.3 RS-232C Interface....................232 8.9.4 IEEE1284 Interface ....................234 8.9.5 External Signal Interface (EXT) ................236 8.9.6 USB Host....................... 243 SG112-ex Operator Manual...
  • Page 8 Table of Contents This page is intentionally left blank. SG112-ex Operator Manual...

  • Page 9: Before You Start

    Before You Start Thank you for purchasing the SATO SG112-ex (hereafter referred to as “the product”). This manual supplies basic information on how to operate the SG112-ex. Read the manual carefully to understand each function of the SG112-ex before operation.

  • Page 10: Safety Precautions

    SATO reseller or technical support. Do not use in hazardous locations Using the product in one of these •...
  • Page 11 • Do not splash water on the power cord or your SATO reseller or technical support. get it wet. Doing so could result in Using the product in this condition could damage or electric shock.
  • Page 12 If a child accidentally drinks the fluid, product. Doing so could result in a fire or immediately consult with a physician. electric shock. Ask your SATO reseller or technical support to conduct internal Do not touch or insert any object in the cutter inspections, adjustments, and repairs.
  • Page 13 Operator Manual does not contain this procedure, avoid trying to replace it on Do not place the product in areas with high your own terms, and contact your SATO humidity reseller or technical support. • Do not place this product in an area with •...

  • Page 14: Precautions For Installation And Handling

    (the combination of media and ribbon), and the product settings (the print speed, the print darkness, etc.). Please sufficiently test the product in your usage environment, and use it with the optimal combination. If anything is unclear, or if you have any questions, contact your SATO reseller or technical support center. SG112-ex Operator Manual...

  • Page 15: Regulatory Approval

    Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen. Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. SG112-ex Operator Manual...
  • Page 16 Before You Start (Pb) (Hg) (Cd) (Cr6+) (PBB) (PBDE) ABS PC SJ/T 11364 GB/T 26572 GB/T 26572 2006 2 28 SJ/T11364 SG112-ex Operator Manual...
  • Page 17 (2) Information about the Substances of Very High Concern (SVHC) contained in the product Currently, there has been no information communicated regarding SVHC that exceed 0.1% of the product's weight. In the future, if SVHC that exceed 0.1% of the product's weight are found, we will immediately communicate that information. SG112-ex Operator Manual...

  • Page 18: Support And Warranty

    Access the following site and select your country from the list. Check the information on the displayed page. http://www.satoworldwide.com/service-and-support.aspx Warranty Period for Consumables For information on the warranty period for print heads, platen rollers and cutters, refer to the SATO Global Warranty Program. http://www.satoworldwide.com/global-warranty-program.aspx SG112-ex Operator Manual...

  • Page 19: Basic Information

    Basic Information 1.1 Checking the Bundled Accessories After unpacking the product, make sure that you have all the bundled accessories. If there are missing items, contact the SATO reseller where you purchased the product. User documents (Quick guide, Safety instructions, Global Warranty Program leaflet, etc.)

  • Page 20: Installing The Top Cover

    Pull the pin on the top cover side to the left and align the tip of the pin with the hole of this product. Release the pin and make sure that the pin of the top cover has entered the hole of this product. SG112-ex Operator Manual...

  • Page 21: Optional Devices

    1 Basic Information 1.2 Optional Devices The optional devices for the product are as follows. The optional devices can be factory installed or installed by the customer engineer. Contact your SATO reseller or technical support center. Optional Devices Description Stacker (STG112) Allows stacking of cut media for continuous high volume printing.

  • Page 22: Parts Identification Of The Product

    USB memory. CAUTION Be sure to perform a virus check on the USB memory before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory.

  • Page 23: Rear View

    Be sure to perform a virus check on the SD card  AC input terminal before connecting it to the product. SATO Supplies power to the product through the Corporation shall not be held responsible for any inserted power cord.

  • Page 24: Internal View

    Platen roller (Consumables) using a ribbon. Clean the print head regularly.  Media sensor assembly This is where the media sensors are located. Adjust the media guide to adjust the position of the media sensors.  Top cover SG112-ex Operator Manual...

  • Page 25: Parts On The Operator Panel

    Enter the setting mode menu when the product in normal mode. is in offline mode. Returns to the setting mode menu from the Confirm the selected item or setting value setting screens. when the product is in setting mode. SG112-ex Operator Manual...

  • Page 26: Led Indicators

    Light is off when not detecting paper end. RIBBON Flashes in red when detecting ribbon near end. Lights up in red when detecting ribbon end. Light is off when not detecting ribbon near end and ribbon end. SG112-ex Operator Manual...

  • Page 27: Installing The Product

    • A dusty location. • A location exposed to direct sunlight. • A location with a lot of electrical noise. • A location with a large fluctuation in power. • A location with an explosive atmosphere (flammable gas or vapor). SG112-ex Operator Manual...

  • Page 28: Installation Space

    The illustrations in this section show the product from different angles, providing dimensions and spatial requirements. 2.2.1 Front View 150 mm 475 mm (18.7”) 150 mm (5.9”) (5.9”) SG112-ex Operator Manual...

  • Page 29: Side View

    2 Installing the Product 2.2.2 Side View 150 mm 471 mm (18.5”) 150 mm (5.9”) (5.9”) SG112-ex Operator Manual...

  • Page 30: Connecting The Product

    Also, you can print by sending a command directly to the product through our All-In-One-Tool application. For more information about the printer driver and All-In-One Tool, please refer to the respective manual in our SATO worldwide website (www.satoworldwide.com). The product can be connected to a computer in the following ways. Connect the Interface.

  • Page 31: Available Interfaces

    Do not connect or disconnect the interface cables (or use a switch box) while power is supplied to either the product or computer. This may cause damage to the interface circuitry in the product or computer and is not covered by warranty. SG112-ex Operator Manual...

  • Page 32: Usb Interface Connection

    • The communication condition settings must be configured according to your network environment. Set the IP address of the product. • To use the printer driver, the communication protocol must be set to Status4. (The initial value for the communication protocol for the product’s LAN interface is Status4 ENQ.) SG112-ex Operator Manual...

  • Page 33: Ieee 1284 Interface Connection

    RS-232C Section 8.9.3 RS-232C Interface. Check the orientation of the connector before you make the connection. Configure the interface settings. Refer to Section 2.3.7 Interface Settings more details on interface settings. SG112-ex Operator Manual...

  • Page 34: Interface Settings

    The main port and sub port cannot simultaneously use the same interface. Data port - SBPL command (Print data) - Printer status External device Sub port Example) Verification machine - Printer status - Communication with external devices SG112-ex Operator Manual...

  • Page 35: Interface Combination

    • In ADVANCED MODE, set the EXTERNAL SIGNAL to ENABLE. • Set the EXTERNAL SIGNAL TYPE and EXTERNAL REPRINT according to your application. Refer to Section 4.2.8 Advanced Mode for the sequence of the setting screens and Section 8.9.5 External Signal Interface (EXT) for more details. SG112-ex Operator Manual...

  • Page 36: Connecting The Power Cord

    • Make sure that the AC voltage of your region is in the range of AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center.

  • Page 37: Power On/Off The Product

    2.5.1 Power On the Product Press the power switch on the operator panel to “I” position. ONLINE shows on the screen and the POWER indicator lights up in green. SG112-ex Operator Manual...

  • Page 38: Power Off The Product

    LINE If ONLINE shows on the screen, press the LINE button to change to offline mode. Press the power switch on the operator panel to “O” position. The POWER indicator lights off. SG112-ex Operator Manual...

  • Page 39: Installing Optional Memory Storage

    CAUTION Be sure to perform a virus check on the USB memory or SD card before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via the USB memory or SD card.

  • Page 40: Removing The Optional Sd Card

    The SD CARD slot will immediately release the SD card. SD CARD SD CARD CAUTION Do not remove the SD card while the product is accessing the data in the SD card. Doing so may result in data corruption. SG112-ex Operator Manual...

  • Page 41: Installing The Optional Usb Memory

    To remove the USB memory from the product Power off the product before removing the USB memory. CAUTION Do not remove the USB memory while the product is accessing the data in the USB memory. Doing so may result in data corruption. SG112-ex Operator Manual...
  • Page 42 2 Installing the Product This page is intentionally left blank. SG112-ex Operator Manual...

  • Page 43: Loading The Ribbon And Media

    If there is a mark on the media, the ink is coated on the outer side of the ribbon. The ink is coated on the inner side. (Face-in ribbon) The ink is coated on the outer side. (Face-out ribbon) SG112-ex Operator Manual...

  • Page 44: Loading The Ribbon

    You can also refer to the routing path sticker located on the top left corner of the product after the top cover is opened. Open the top cover . CAUTION Open the top cover fully to prevent accidental drop of the cover. SG112-ex Operator Manual...
  • Page 45 • Make sure the wind direction of the ribbon roll is according to the routing path sticker pasted on the product. • Make sure that the ink side of the ribbon is facing down when passing it below the print head. SG112-ex Operator Manual...
  • Page 46 , and then insert the core onto the ribbon rewind holder. While pressing the empty ribbon core set on the right, align the concave part of the ribbon core with the convex part of the left ribbon rewind holder and set. SG112-ex Operator Manual...
  • Page 47 Close the print head assembly . Press on both sides as shown by the arrow to close it tightly until it clicks. Close the top cover. CAUTION When closing the top cover, be careful not to pinch your fingers. SG112-ex Operator Manual...

  • Page 48: Usable Media

    Perforation Perforation I-mark label Gap label Fan-fold tag/ journal paper Perforation 14mm I-mark printed (0.55”) on the reverse side Tag roll/ journal paper roll (0.12”) Perforation I-mark printed on the reverse side I-mark tag/ Journal paper SG112-ex Operator Manual...

  • Page 49: Loading Media

    Then close the print head assembly and the top cover. The display on the operator panel changes to offline mode. CAUTION When closing the top cover or the print head assembly, be careful not to pinch your fingers. SG112-ex Operator Manual...
  • Page 50 LINE button to bring it online. LINE After loading the media and ribbon, perform a test print to make sure that the media is loaded correctly. Refer to the Section 4.2.11 Test Print Mode details on how to perform a test print. SG112-ex Operator Manual...

  • Page 51: Loading Media Roll

    Loading Media Roll When using media roll, an optional UWG112 unwinder is required.  Contact your SATO reseller for more details. Note Refer to the installation manual of the optional UWG112 unwinder for more details. Install the optional unwinder to the back of the product.

  • Page 52: Using Cutter

    1.6” to 16.5” (1.7” to 16.6”)* Width: 128 to 297 mm (131 to 300 mm)* 5.0” to 11.7” (5.2” to 11.8”)* * () is the maximum size including liner Maximum stack height: 5 mm (0.2”) (approx. 40 sheets, 0.12 mm (0.008”) thick/sheet) SG112-ex Operator Manual...

  • Page 53: Operation And Configuration

    Shows when the product is in test print mode and hex dump print mode. Shows when the product is in download mode. Shows when the product is in upload mode. Shows when the product is in memory mode. SG112-ex Operator Manual...
  • Page 54 Shows when the volume is level 0 (Mute). • Warning Icons Icon Description Shows when a ribbon “near end” is detected. Shows when a command error is detected. Shows when a receive buffer “near full” is detected. Shows when print head damage is detected. SG112-ex Operator Manual...
  • Page 55 • These icons do not show when the trace mode is enabled. • These icons do not show when the ESC+IM command (for specifying LCD display) is in use. • These icon colors are inverted when the SD card or USB memory is being accessed. SG112-ex Operator Manual...

  • Page 56: Setting Mode Menu And Icons

    The product enters the user mode. The product enters the interface mode. The product enters the memory mode. The product enters the advanced mode. The product enters the hex dump print mode. The product enters the product information mode. SG112-ex Operator Manual...

  • Page 57: Error Display And Icons

    Filament disconnection of the print head is detected. Communication error is detected. Receive buffer over is detected. Item No. error or BCC error is detected. Cutter error is detected. Memory card is not accessible or there is no free space in the memory card. SG112-ex Operator Manual...

  • Page 58: Setting Display

    RIBBON Returns to the previous screen Goes to the setting without saving the mode menu without setting. saving the setting. FUNCTION ENTER CANCEL Select an item using Save the setting and buttons. go to the next screen. SG112-ex Operator Manual...
  • Page 59 FUNCTION ENTER CANCEL Goes to the setting mode menu without saving the setting. Save the setting and Change the value of go to the next screen. the highlighted cursor using the buttons. SG112-ex Operator Manual...

  • Page 60: Operating Modes

    • Settings Mode Menu: • User Mode • Interface Mode • Memory Mode • Advanced Mode • Hex Dump Mode • Information Mode • Test Print Mode • Default Setting Mode • Download Mode • Upload Mode SG112-ex Operator Manual...
  • Page 61 ENTER Memory button Memory Mode mode buttons ENTER button Advanced Advanced mode Mode buttons ENTER button Hex Dump HEX dump Mode mode buttons ENTER button Information Information Mode mode More operations are shown on the next page. SG112-ex Operator Manual...
  • Page 62 4 Operation and Configuration Power off FEED + Test Print Power on Test print mode Mode CANCEL + Default Power on Default setting Setting Mode mode Download Power on Download Mode mode Upload Power on Upload Mode mode SG112-ex Operator Manual...

  • Page 63: Online Mode/Pause Mode/Offline Mode

    Shows the remaining print job. POWER ON LINE STATUS LABEL RIBBON Enters offline mode and the print job is Adjust the buzzer stopped. FUNCTION ENTER CANCEL volume. Adjust the display brightness. SG112-ex Operator Manual...
  • Page 64 RIBBON Enters online mode Feed a piece of or pause mode. media. Adjust the buzzer Adjust the display FUNCTION ENTER CANCEL volume. brightness. Enters cancel print job setting mode. Enters the setting Enters adjustment mode menu. mode. SG112-ex Operator Manual...

  • Page 65: Canceling The Print Job

    CANCEL PRINT JOB mode without clearing the print data. Press the ENTER button to confirm. CANCEL PRINT JOB COMPLETED shows with three beeps sound. The product then enters to offline mode. The print job is canceled. SG112-ex Operator Manual...

  • Page 66: Adjustment Mode

    '-' to move the stop position in the feed direction. The setting value is adjustable by 0.25 mm (0.01”) regardless of the print resolution. The setting range is from -3.75 mm (-0.15”) to +3.75 mm (+0.15”). SG112-ex Operator Manual...
  • Page 67 Pressing the FUNCTION button or CANCEL button before pressing the ENTER button will not save the adjustment. Perform a test print after completing the adjustments to make sure that the settings are correct. Refer to Section 4.2.11 Test Print Mode for details. SG112-ex Operator Manual...

  • Page 68: Settings Mode Menu

    The product changes to the settings mode menu. Select the setting mode using the buttons. The selected setting mode shows on the screen and the icon is highlighted by inverting its colors. Press the ENTER button to enter the selected mode. SG112-ex Operator Manual...
  • Page 69 Selected icon highlighted with Valid arrow buttons inverted colors. for selection. POWER ON LINE STATUS LABEL RIBBON Navigate to select the setting mode. FUNCTION ENTER CANCEL Enters offline mode. Enters offline mode. Enters the selected setting mode. SG112-ex Operator Manual...

  • Page 70: User Mode

    * Pressing the FUNCTION button on each screen will revert to the USER MODE menu. ENTER CANCEL button button ENTER CANCEL button button ENTER CANCEL button button ENTER CANCEL button button ENTER CANCEL button button ENTER CANCEL button button ENTER CANCEL button button Proceed to SG112-ex Operator Manual...
  • Page 71 CANCEL button Select NO + ENTER button ENTER button CANCEL button Select DISABLE + ENTER button Select ENABLE + ENTER button ENTER button CANCEL button CANCEL button Select NO + ENTER button Select YES + ENTER button SG112-ex Operator Manual...
  • Page 72 The setting range is from -49 mm (-1.9”) to +49 mm (+1.9”) and is adjustable by 1 mm (0.04”) steps. Set the offset value with '+' to move the print position opposite the feed direction and value with '-' to move the print position in the feed direction. SG112-ex Operator Manual...
  • Page 73 Applicable to X21, X22, X23, X24, XU, XM, XS, XB, XL fonts. CHARACTER PITCH Set the character width for printing. • PROPORTIONAL: Print each character with a different width. • FIXED: Print all characters with the same width. SG112-ex Operator Manual...
  • Page 74 Set the notification interval (in printed distance) about when the product needs to be cleaned. The setting range is from 000 to 999 m. Note The notification function will be disabled if the distance is set to 0. SG112-ex Operator Manual...
  • Page 75 The notification function will be disabled if the distance is set to 0. SETTING FINISH? Confirm to complete the setting. • YES: Returns to the user mode screen. • NO: Returns to the NOTICE FUNCTION screen to select an item. SG112-ex Operator Manual...

  • Page 76: Interface Mode

    Setting contents vary depending on the interface. If you selected USB, proceed to If you selected LAN, proceed to If you selected RS-232C, proceed to If you selected IEEE1284, proceed to ENTER button CANCEL button Proceed to SG112-ex Operator Manual...
  • Page 77 CANCEL button Select “IPv6” + ENTER button Select “IPv4” CANCEL CANCEL + ENTER button button button IPv4 + ENTER button ENTER CANCEL button IPv6 + button CANCEL button ENTER button CANCEL button ENTER button Proceed to SG112-ex Operator Manual...
  • Page 78 ENTER button button ENTER CANCEL button button ENTER button CANCEL button ENTER If selected SNMP CANCEL button v1/v2c, proceed to button If selected SNMP Proceed to v3, proceed to Select “NO”+ ENTER button Select “YES”+ ENTER button SG112-ex Operator Manual...
  • Page 79 Select “NONE” + ENTER button ENTER button Select “MD5”/“SHA-1” CANCEL + ENTER button button ENTER button CANCEL button Select “NONE” + ENTER button Select “DES”/“AES” + CANCEL ENTER button button ENTER button CANCEL button ENTER button SG112-ex Operator Manual...
  • Page 80 ENTER button CANCEL button Select “NONE” + ENTER button Select “DES”/“AES” + CANCEL ENTER button button ENTER button Select “IPv6” + ENTER button Select “IPv4” + CANCEL CANCEL ENTER button button button ENTER button ENTER button SG112-ex Operator Manual...
  • Page 81 • USB • LAN • RS-232C • IEEE1284 Note • You cannot select the interface that has already been set for the SUB PORT. • The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 82 Shows only after changing SUB PORT setting. IGNORE CR/LF Ignore or acknowledge the CR/LF code of the received data. • YES: Ignore the CR/LF code. • NO: Do not ignore the CR/LF code. Note Shows only if the DATA PORT is selected. SG112-ex Operator Manual...
  • Page 83 • IPv6 Note Shows only if the SNTP function is enabled. NTP IPv4 ADDRESS Set the IPv4 address for NTP server. The setting range is from 0.0.0.0 to 255.255.255.255. Note Shows only if the SNTP function is enabled. SG112-ex Operator Manual...
  • Page 84 Set the SNMP function. • ENABLE: Enables the SNMP function and goes to “SNMP setting select” screen. • DISABLE: Disables the SNMP function and goes to “Interface select screen. Note Shows only if the LAN interface is selected. SG112-ex Operator Manual...
  • Page 85 Select the trap number of SNMP from 1 to 3. • TRAP [1] • TRAP [2] • TRAP [3] TRAP TYPE SELECT Select SNMP trap type. • SNMPv1 • SNMPv2c • SNMPv3 Note The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 86 • Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set. • Specify “ ” to input a space. • The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 87 • The setting will be effective only if you power on the product again. PRIVACY PROTOCOL Select SNMP privacy protocol. The options are as follows: • NONE • DES • AES Note The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 88 Writing possible OID are sysContact, sysName, and sysLocation. TRAP Set the SNMP trap. • ENABLE: Allows the SNMP trap. • DISABLE: Does not allow the SNMP trap. Note The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 89 • The setting will be effective only if you power on the product again. AUTH PROTOCOL Select SNMP trap authentication protocol. The options are as follows: • NONE • MD5 • SHA-1 Note The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 90 • Up to 32 alphanumeric characters and symbols (from 20H to 7EH) can be set. • Specify “ ” to input a space. • The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 91 Shows only if the SNTP function is enabled. FINISH SETTING? Confirm to complete the setting. • YES: Returns to the INTERFACE MODE menu screen. • NO: Returns to the SNMP SET SELECT screen to select an item. SG112-ex Operator Manual...
  • Page 92 • STATUS5: When selected, the product will proceed to the ITEM NO. CHECK screen. ITEM NO. CHECK Set the item number check function. • ENABLE: Enable the item number check function. • DISABLE: Disable the item number check function. Note Shows only if PROTOCOL is set to STATUS5. SG112-ex Operator Manual...
  • Page 93 4 Operation and Configuration BCC CHECK Set the BCC check function. • ENABLE: Enable the BCC check function. • DISABLE: Disable the BCC check function. Note Shows only if PROTOCOL is set to STATUS5. SG112-ex Operator Manual...
  • Page 94 DHCP ENABLE + RARP DISABLE + CANCEL button Select “DHCP”/ “AUTO” + ENTER button Select “MANUAL” + ENTER button CANCEL button ENTER button CANCEL button ENTER button CANCEL button DHCP/ AUTO + CANCEL button ENTER button CANCEL button Proceed to SG112-ex Operator Manual...
  • Page 95 CANCEL button button ENTER CANCEL button button ENTER button CANCEL button Shows only when STATUS5 is selected. ENTER button CANCEL button ENTER button CANCEL button Shows only when STATUS4 is selected. ENTER button CANCEL button Proceed to SG112-ex Operator Manual...
  • Page 96 The setting range is from 0.0.0.0 to 255.255.255.255. The default value is 255.255.255.000. Note • Shows only if the LAN interface is selected. • The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 97 Shows only if the LAN interface is selected and “MANUAL” is selected at “IPv6 RESOLUTION” screen. PREFIX LENGTH Set the prefix length. The setting range is from 000 to 128. Note Shows only if the LAN interface is selected and “MANUAL” is selected at “IPv6 RESOLUTION” screen. SG112-ex Operator Manual...
  • Page 98 • STATUS3: When selected, the product will proceed to the IGNORE CR/LF screen. • STATUS4: When selected, the product will proceed to the STATUS REPLY TIMING screen. • STATUS5: When selected, the product will proceed to the ITEM NO. CHECK screen. SG112-ex Operator Manual...
  • Page 99 • ENQ: Returns a status after receiving a Status Request (ENQ), which has been sent from the host. • CYCLE: Returns a status from the product to the host at an interval of 500ms. Note Shows only if PROTOCOL is set to STATUS4. SG112-ex Operator Manual...
  • Page 100 “STATUS3”/ “STATUS4” + ENTER button CANCEL Select “STATUS5” button + ENTER button CANCEL button Shows only Shows only when when STATUS5 READY/BUSY is selected or XON/XOFF is selected ENTER ENTER button button CANCEL button ENTER button Proceed to SG112-ex Operator Manual...
  • Page 101 Set the RS-232C stop bit. The following options are available: • 1BIT • 2BIT Note • Shows only if the RS-232C interface is selected. • The setting will be effective only if you power on the product again. SG112-ex Operator Manual...
  • Page 102 The setting will be effective only if you power on the product again. ITEM NO. CHECK Set the item number check function. • ENABLE: Enable the item number check function. • DISABLE: Disable the item number check function. Note Shows only if PROTOCOL is set to STATUS5. SG112-ex Operator Manual...
  • Page 103 Shows only if PROTOCOL is set to STATUS5. RECEIVE BUFFER Set the receive buffer type. • MULTI: Multiple receive buffers. • 1ITEM: A single receive buffer. Note Shows only if PROTOCOL is set to READY/BUSY or XON/XOFF. SG112-ex Operator Manual...
  • Page 104 STATUS5 is selected ENTER button CANCEL button ENTER button CANCEL button Shows only when STATUS4 is selected ENTER button CANCEL button Shows only when RECEIVE BUFFER is set to 1ITEM. ENTER button CANCEL button Proceed to SG112-ex Operator Manual...
  • Page 105 • DISABLE: Disable the BCC check function. Note Shows only if PROTOCOL is set to STATUS5. RECEIVE BUFFER Set the receive buffer type. • MULTI: Multiple receive buffers. • 1ITEM: A single receive buffer. Note Shows only if PROTOCOL is set to STATUS4. SG112-ex Operator Manual...
  • Page 106 Set the width of the IEEE1284 ACK signal. The setting range is from 00.5 µs to 12.0 µs, and is adjustable in 0.1 µs steps. Note Shows only if the IEEE1284 interface is selected and RECEIVE BUFFER is set to 1ITEM. SG112-ex Operator Manual...

  • Page 107: Memory Mode

    CAUTION Be sure to perform a virus check on the USB memory or SD card before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory or SD card.
  • Page 108 Select “NO” + ENTER button Select “YES” ENTER button + ENTER CANCEL button button ENTER button Select “NO” + CANCEL button ENTER button Select “YES” + ENTER button ENTER button CANCEL button ENTER button ENTER button SG112-ex Operator Manual...
  • Page 109 Select whether or not to set the memory storage allocation for use with the Memory card command <CC>. • YES: Proceed to change the storage allocation for the memory slot. • NO: No change to the memory slot. Note Refer to the Programming reference for details on the command. SG112-ex Operator Manual...
  • Page 110 Select the memory you want to perform the settings. The following options are available: • SD CARD • USB MEMORY • ROM Note Shows only if MEMORY MODE is set to MEMORY SIZE, STORED CONTENTS or FORMAT. SG112-ex Operator Manual...
  • Page 111 • FORM OVERLAY • FORMAT • GRAPHIC • BMP FILE MEMORY INFORMATION Shows the number of files and total size of the selected type of information registered in the memory. The maximum number of files is 999. SG112-ex Operator Manual...
  • Page 112 • YES: Start to format the memory. • NO: Cancel formatting the memory. Note If you select NO, the screen returns to MEMORY FORMAT. FORMATTING Shows the formatting progress of the memory. Note After formatting the memory card, a completion message will show. SG112-ex Operator Manual...
  • Page 113 Shows while the product is reading the setting information data. Note Automatically shows the WRITING screen upon completion. WRITING (SETTING SAVE) Shows while the product is writing the setting information data. Note Shows the COMPLETE screen automatically upon completion. SG112-ex Operator Manual...
  • Page 114 Shows while the product is reading the setting information data. Note Automatically shows the WRITING screen upon completion. WRITING (SETTING UPLOAD) Shows while the product is writing the setting information data. Note Automatically shows the PRINTER SETTING COMPLETED screen upon completion. SG112-ex Operator Manual...
  • Page 115 PRINTER SETTING COMPLETED Shows when the setting information has been uploaded to the product. Note • Three beeps will sound when the upload is completed. • The setting will be effective only if you power on the product again. SG112-ex Operator Manual...

  • Page 116: Advanced Mode

    (TEAR OFF/ (CUTTER/ CONTINUOUS) PRINTER CUT) CANCEL button “ENABLE” + ENTER button CANCEL button (CUTTER/ CONTINUOUS) “DISABLE” + ENTER button ENTER button CANCEL button CANCEL button (CUTTER/ CONTINUOUS) CANCEL button (TEAR OFF/PRINTER CUT) ENTER button Proceed to SG112-ex Operator Manual...
  • Page 117 Select YES + ENTER ENTER ENTER button button button Shows only when CANCEL real-time clock CANCEL CANCEL button button button (calendar) kit is installed ENTER Select NO + button ENTER button CANCEL button ENTER button CANCEL button Proceed to SG112-ex Operator Manual...
  • Page 118 ENTER button DARKNESS RANGE Set the print darkness. Available options displayed on the screen are from A to F. But “B to F” are reserved. If selecting “B to F”, the buzzer will sound and unable to proceed. SG112-ex Operator Manual...
  • Page 119 • AFTER: After cut, backfeed the front part of the next media to the print head position. • BEFORE: Before printing, backfeed the front part of the media to the print head position. • NONE: Do not backfeed. SG112-ex Operator Manual...
  • Page 120 Note Shows only if PRINTER TYPE is set to CUTTER or CONTINUOUS. SENSOR TYPE Set the type of sensor for sensing the media. • I-MARK: Use the reflective type sensor. • GAP: Use the transmissive type sensor. SG112-ex Operator Manual...
  • Page 121 CAUTION Head check is a reference for checking for a filament disconnection of the print head. This function does not guarantee barcode readability. Note Shows only if HEAD CHECK is set to ENABLE. SG112-ex Operator Manual...
  • Page 122 If the external signal (EXT) function is enabled, data can be sent and received using an appropriate device plugged into the EXT connector. • ENABLE: Enable the external signal (EXT) function. • DISABLE: Disable the external signal (EXT) function. SG112-ex Operator Manual...
  • Page 123 SET CALENDAR Select whether or not to set the calendar. • YES: Proceed to the calendar setting screen. • NO: Proceed to the AUTO ONLINE screen. Note Shows only if the real-time clock (calendar) kit is installed. SG112-ex Operator Manual...
  • Page 124 Shows only if YES is selected in the SET CALENDAR screen. AUTO ONLINE Set the auto online function. This function sets the product status at power on. • YES: Start up the product in online mode. • NO: Start up the product in offline mode. SG112-ex Operator Manual...
  • Page 125 Set the LCD language. The following languages are available: • ENGLISH • CHINESE (Simplified Chinese) • JAPANESE EURO CODE Set the European currency symbol to a hex code. The setting range is from 00 to FF (hexadecimal). SG112-ex Operator Manual...
  • Page 126 Section 5.3 LCD Power Saving Mode. ERROR INDICATION Set the LCD backlight for indicating an error. • NONE: No change to the LCD backlight. • ON: The LCD backlight lights orange. • BLINKS: The LCD backlight flashes orange. SG112-ex Operator Manual...

  • Page 127: Hex Dump Mode

    • RECEIVE BUFFER: Print the hex dump of the received print data (one item). • INTERNAL DATA: Print the setting values of the internal buffer. Note RECEIVE BUFFER cannot be selected if there is no received data. SG112-ex Operator Manual...
  • Page 128 4 Operation and Configuration ONLINE This screen shows an online status icon if RECEIVE DATA is selected. OFFLINE This screen shows an offline status icon if RECEIVE DATA or RECEIVE BUFFER is selected. SG112-ex Operator Manual...

  • Page 129: Information Mode

    CANCEL button ENTER button CANCEL button Shows as “---.---.---.---” if an IP address is not acquired from the DHCP setting. ENTER button CANCEL button ENTER button CANCEL button ENTER button CANCEL button ENTER button CANCEL button ENTER button SG112-ex Operator Manual...
  • Page 130 LAN IPv6 ADDRESS Shows the IPv6 address of the LAN. Note If the IP address is not acquired from DHCP, it will be shown as “----:----:----:----:----:----:----:----”. LAN IPv6 ROUTER Shows the IPv6 router information for the LAN. SG112-ex Operator Manual...
  • Page 131 4 Operation and Configuration LAN MAC ADDRESS Shows the MAC address of the LAN. BD ADDRESS Shows the BD address. SG112-ex Operator Manual...

  • Page 132: Test Print Mode

    • When EXTERNAL SIGNAL in the ADVANCED MODE menu is set to ENABLE, the product is unable to perform the test print correctly. Make sure that the EXTERNAL SIGNAL is set to DISABLE before performing test print. SG112-ex Operator Manual...
  • Page 133 Select the width of the test print from LARGE or SMALL. • LARGE: Test print in 26 cm (10.2”) wide. • SMALL: Test print in 13 cm (5.1”) wide. Note Shows only if TEST PRINT MODE is set to FACTORY. SG112-ex Operator Manual...
  • Page 134 Press the ENTER button to start the test print. TEST PRINT PRESS ENTER KEY The test print is in progress. Press the ENTER button while printing to pause the test print operation. Press the ENTER button again to continue. SG112-ex Operator Manual...

  • Page 135: Default Setting Mode

    Select NO + Select YES + ENTER button ENTER button Waiting to be powered off. DEFAULT MODE Select the item to be initialized. • PRINTER SETTING: Initialize the settings of the product. • ALT. PROTOCOL: Initialize the protocol code. SG112-ex Operator Manual...
  • Page 136 • NO: Cancel and return to the DEFAULT MODE screen. Note Shows only if DEFAULT MODE is set to ALT. PROTOCOL. DEFAULT SETTING COMPLETED Shows when the initialization has been completed. Note The setting will be effective only if you power on the product again. SG112-ex Operator Manual...

  • Page 137: Download Mode

    CAUTION Be sure to perform a virus check on the USB memory or SD card before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory or SD card.
  • Page 138 When downloading the font for the first time, it goes to the RECEIVING… screen. When overwriting or deleting existing font data, it goes to the DELETING… screen. Note Shows only if INTERFACE SELECT is set to INTERFACE. SG112-ex Operator Manual...
  • Page 139 The bar on the lower portion of the screen indicates the data verification progress. After verifying the firmware data, it goes to the PROGRAM DOWNLOAD COMPLETED screen. Note Shows only if INTERFACE SELECT is set to INTERFACE. SG112-ex Operator Manual...
  • Page 140 • KANJI FONT: Download “Kanji font” and “Kanji outline font”. • CONFIG: Download product configurations. • FONT/LOGO: Download font/logo data. • ALL: Download all data. Note Shows only if INTERFACE SELECT is set to SD CARD or USB MEMORY. SG112-ex Operator Manual...
  • Page 141 XX/XX shows the file number being verified and total number of files. After verifying the data, it goes to the PROGRAM DOWNLOAD COMPLETED screen. Note Shows only if INTERFACE SELECT is set to SD CARD or USB MEMORY. SG112-ex Operator Manual...

  • Page 142: Upload Mode

    CAUTION Be sure to perform a virus check on the USB memory or SD card before connecting it to the product. SATO Corporation shall not be held responsible for any product malfunctions caused by a virus spread via USB memory or SD card.
  • Page 143 WRITING. . . XX/XX (UPLOAD) The product is writing the uploaded data. The bar on the lower portion of the screen indicates the data writing progress. XX/XX shows the file number being written and total number of files. SG112-ex Operator Manual...
  • Page 144 4 Operation and Configuration PROGRAM UPLOAD COMPLETED This screen shows the completion of the upload. Three beeps will sound when the program upload is completed. Press the ENTER button to return to the INTERFACE SELECT screen. SG112-ex Operator Manual...

  • Page 145: Adjusting The Product

    • You can adjust the brightness in thirty-two steps (sixteen left and sixteen right). • The brightness changes one step for every press of the button or button. • Default setting will set the brightness to the middle level. SG112-ex Operator Manual...

  • Page 146: Adjusting The Buzzer Volume

    • When default setting is activated, the buzzer volume will set to the initial value as level 2. • The buzzer volume level icon will not show if another screen is refreshed. • When the buzzer setting has changed by commands, the setting will be reflected after the product is rebooted. SG112-ex Operator Manual...

  • Page 147: Lcd Power Saving Mode

    Pressing any button while the LCD backlight is off will only light the LCD backlight back on. The function of the button is invalid. (For example, the product does not go offline by pressing the LINE button when the LCD backlight is off in online mode.) SG112-ex Operator Manual...

  • Page 148: Adjusting The Base Reference Point

    I-mark sensor Gap sensor Print Print position position Tear-off Mode I-mark sensor Gap sensor Print position and Print position tear-off position tear-off position Cutter Mode I-mark sensor Gap sensor position Print Print position and position cut position SG112-ex Operator Manual...

  • Page 149: Adjusting The Print Position

    The above base reference point (print position) is the stop position when the media sensor type is set to Gap. Adjust the print position using the following procedure: Make sure that the product is in offline mode. Press the button to enter the adjustment mode. PITCH POSITION shows on the screen. SG112-ex Operator Manual...

  • Page 150: Adjusting The Media Stop Position For Option

    -3.75 mm (-0.15”) ~ +3.75 mm (+0.15”) Note • The above cut position for printing indicates the media stop position when the media sensor type is set to Gap. • You can also adjust when the operation mode is specified to Tear-off. SG112-ex Operator Manual...
  • Page 151 The setting value is adjustable by 0.25 mm (0.01”) regardless of print resolution. The setting range is from -3.75 mm (-0.15”) to +3.75 mm (+0.15”). Press the ENTER button to save the setting and proceed to the next adjustment screen. SG112-ex Operator Manual...

  • Page 152: Notes On The Stop/Cut Position Of Different Media

    The area not to be cut is on the perforated line Area not to be cut 4 mm (0.16”) and on the area within 4 to 25 mm (0.16" to Perforated 0.98") near side from the perforated line. line SG112-ex Operator Manual...

  • Page 153: Limitation On Base Reference Point Adjustment

    Adjustment range of the distance between the print position and the stop position for options: Adjusted Distance Adjusted Distance Types of Options Initial Distance (Min.) (Max.) Tear-off mode 49.1 mm (1.9”) 56.6 mm (2.2”) 64.1 mm (2.5”) Cutter mode 28.7 mm (1.1”) 36.2 mm (1.4”) 43.7 mm (1.7”) SG112-ex Operator Manual...

  • Page 154: Changing Backfeed Distance

    *1. The original backfeed distance before adjustment is 39.2 mm (1.5”), however it is adjusted to 36.2 mm (1.4”) in this case to prevent the media from falling off the platen roller area. *2. To resolve the misalignment of print due to decreased backfeed length, adjust print starting line to +3mm (+0.12”) from the original stop position. SG112-ex Operator Manual...
  • Page 155 *1. The original backfeed distance before adjustment is 39.2 mm (1.5”), however it is adjusted to 36.2 mm (1.4”) in this case to prevent the media from falling off the platen roller area. *2. To resolve the misalignment of print due to decreased backfeed length, adjust print starting line to +3mm (+0.12”) from the original stop position. SG112-ex Operator Manual...
  • Page 156 *1. The original backfeed distance before adjustment is 39.2 mm (1.5”), however it is adjusted to 36.2 mm (1.4”) in this case to prevent the media from falling off the platen roller area. *2. To resolve the misalignment of print due to decreased backfeed length, adjust print starting line to +3mm (+0.12”) from the original stop position. SG112-ex Operator Manual...

  • Page 157: Adjusting The Print Quality

    The product changes to setting mode menu. Select the USER MODE using the buttons. USER MODE shows on the screen and the icon is highlighted in reverse. Press the ENTER button to enter the user mode. OFFSET VOLUME shows on the screen. SG112-ex Operator Manual...

  • Page 158: Adjusting The Print Speed

    The product changes to setting mode menu. Select the USER MODE using the buttons. USER MODE shows on the screen and the icon is highlighted in reverse. Press the ENTER button to enter the user mode. OFFSET VOLUME shows on the screen. SG112-ex Operator Manual...
  • Page 159 Press the ENTER button again until PRINT SPEED shows on the screen. Press the buttons to select a value. Press the ENTER button to save the setting. Press the FUNCTION button to return to the setting mode menu. SG112-ex Operator Manual...
  • Page 160 5 Adjusting the Product This page is intentionally left blank. SG112-ex Operator Manual...

  • Page 161: Maintenance

    • Use a cotton swab or cotton cloth from a cleaning kit for cleaning. Do not clean with a hard object. Doing so could cause damage. • Before cleaning, remove the media and ribbon. Note The cleaning kit and cleaning sheet are optional. Contact your SATO reseller or technical support center to purchase the options. SG112-ex Operator Manual...

  • Page 162: Cleaning The Print Head And Platen Roller

    Never use organic solvents, such as thinner and benzene to clean the product. Note The cleaning kit is optional. Contact your SATO reseller or technical support center to purchase the options. For details on the cleaning kit, refer to the manual attached to the cleaning kit.
  • Page 163 Be careful not to touch it, to avoid being burned. • Touching the edge of the print head with your bare hand could cause injury. Remove the media, carbon ribbon and make the print head visible. SG112-ex Operator Manual...
  • Page 164 Lift up and remove the media lid  that is covering the feed roller. Dab the cleaning liquid on the cotton swab/ cloth, and wipe off the dirt from the feed roller  and the upper nip roller . SG112-ex Operator Manual...
  • Page 165 Close the print head assembly . Press on both sides as shown by the arrow to close it tightly until it clicks. Close the top cover. CAUTION When closing the top cover, be careful not to pinch your fingers. SG112-ex Operator Manual...

  • Page 166: Cleaning Using The Cleaning Sheet

    The cleaning procedure using the cleaning sheet is as follows: Note The cleaning sheet is optional. Contact your SATO reseller or technical support center to purchase the options. For details on the cleaning sheet, refer to the manual attached to the cleaning sheet.
  • Page 167 Close the print head assembly . Press on both sides as shown by the arrow to close it tightly until it clicks. SG112-ex Operator Manual...
  • Page 168 Adhesive residue of the print head is removed. If there is residue, please repeat a few more times. Use a cotton swab/cloth dabbed with cleaning liquid to clean the dirt on the print head. SG112-ex Operator Manual...

  • Page 169: Troubleshooting

    The error message and the countermeasure message alternate every three seconds. These screens can be switched using the buttons. CAUTION Where parts replacement is concerned, contact your SATO reseller or technical support center to perform internal inspections and repairs. Check the cause and countermeasure, and then take appropriate action. Error...
  • Page 170 RIBBON: Off sent. The interface settings Set the interface settings Three short beeps. between the product and of the product and host the host are incorrect. again. To clear the error: Power off the product. SG112-ex Operator Manual...
  • Page 171 Clean and adjust the media path. Three short beeps. The media sensor level is Contact your SATO To clear the error: incorrect. reseller or technical Open and close the support center to adjust print head. the media sensor level. SG112-ex Operator Manual...
  • Page 172 The SD card is not Format the SD card in the formatted. memory mode. Refer to Section 4.2.7 Memory Mode for details. The SD card is write- Release the write-protect protected. of the SD card. SG112-ex Operator Manual...
  • Page 173 BCC error Three short beeps. occurred. To clear the error: Send the SUB command: Clear the BCC error and Press the LINE button or cancel the continue printing from print job. where it stopped. SG112-ex Operator Manual...
  • Page 174 The media is fed a longer Contact your SATO distance due to the reseller or technical Three short beeps. incorrect sensor level. support center to adjust the media sensor level. To clear the error: Open and close the print head. SG112-ex Operator Manual...
  • Page 175 CRC error Three short beeps. occurred. To clear the error: Send the SUB command: Press the LINE Clear the CRC error and button or cancel the continue printing from print job. where it stopped. SG112-ex Operator Manual...
  • Page 176 ONLINE: Off The cutter motor Contact your SATO STATUS: Flashes deteriorated. reseller or technical red. support center to replace LABEL: Off the cutter unit. RIBBON: Off Three short beeps. To clear the error: Power off the product. SG112-ex Operator Manual...

  • Page 177: More Information About Command Error

    Number specified by registration command has already been taken. Exceeded the registration area. (Memory full). Data is not registered. The specified print start position is outside the printable area. The printing image is outside the printable area. (Barcode only). SG112-ex Operator Manual...

  • Page 178: More Information About Head Check Function

    Check the printed media to make sure the output is usable in spite of the head error. As soon as possible, stop using the print head to prevent further damage. If necessary, replace the print head. SG112-ex Operator Manual...

  • Page 179: When A Warning Message Appears

    Command error has been Check the print data. green. detected. STATUS: Off LABEL: Off RIBBON: Off One short beep. To clear the error: The icon will be cleared by receiving the next item or canceling the job. SG112-ex Operator Manual...
  • Page 180 The set notification Contact your SATO roller STATUS: Off interval has been reseller or technical LABEL: Off reached. support center to replace RIBBON: Off the platen roller. One short beep. To clear the error: Press the ENTER button. SG112-ex Operator Manual...
  • Page 181 ONLINE: Off The set notification Contact your SATO STATUS: Off interval has been reseller or technical LABEL: Off reached. support center to replace RIBBON: Off the cutter. One short beep. To clear the error: Press the ENTER button. SG112-ex Operator Manual...

  • Page 182: Troubleshooting

    • Do not power on or off the product, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock. • Where parts replacement is concerned, contact your SATO reseller or technical support center to perform internal inspections and repairs.

  • Page 183: Can Feed The Media But Cannot Print

    Section 6.2 Cleaning the Print Head and Platen Roller. Is the platen roller damaged? Replace the platen roller. Contact a SATO reseller or technical support center for replacement. Does the interface operate correctly? Check the interface according to the Interface Troubleshooting.

  • Page 184: Bad Print Quality

    7 Troubleshooting What to check Countermeasure Is the main (CONT) PCB defective? Replace the main (CONT) PCB. Contact a SATO reseller or technical support center for replacement. 7.3.4 Bad Print Quality What to check Countermeasure Are the media and ribbon designed for use with Use media and ribbon designed for the product.
  • Page 185 Is the correct sensor type set? Set the correct sensor type. Is the sensitivity of the sensor set correctly? Contact your SATO reseller or technical support center to adjust the media sensor level. Is the offset set correctly? Adjust the offset.

  • Page 186: Interface Troubleshooting

    Check the configuration of the product. Check the setting of the RS-232C interface through the INTERFACE MODE menu. If there are multiple RS-232C ports on the computer, connect to another port. Power on the product and computer again. SG112-ex Operator Manual...

  • Page 187: Ieee1284 Interface

    Check that the cable is not damaged. Check that the power of the external device is on. Check the configuration of the product. Check the setting of the external signal (EXT) interface. Power on the product and external device again. SG112-ex Operator Manual...
  • Page 188 7 Troubleshooting This page is intentionally left blank. SG112-ex Operator Manual...

  • Page 189: Appendix

    Initial Value (Setting) (ALL) PRINT SPEED 04 IPS PRINT DARKNESS PITCH OFFSET +00 mm PRINT OFFSET V:+0000 H:+0000 ZERO SLASH CHARACTER CODE KANJI FONTS GOTHIC CHARACTER PITCH PROPORTIONAL NOTIFICATION FUNCTION SETTING NOTICE FUNCTION CLEAN PRINTER NOTICE FUNCTION DISABLE SG112-ex Operator Manual...

  • Page 190: Interface Mode

    DEFAULT ROUTER 0000:0000:0000:0000: 0000:0000:0000:0000 PORT NUMBER1 01024 PORT NUMBER2 01025 PORT NUMBER3 09100 PROTOCOL STATUS4 ITEM NO. CHECK DISABLE (When STATUS5 is selected) BCC CHECK DISABLE (When STATUS5 is selected) STATUS REPLY TIMING ENQ (When STATUS4 is selected) SG112-ex Operator Manual...
  • Page 191 DISABLE SNMP FUNCTION DISABLE SNMP SET SELECT SNMP SETTING SNMP SETTING SNMPv1/v2c[1] COMMUNITY NAME SNMP v1/v2c[1] : public SNMP v1/v2c[2] : NULL COMMUNITY WRITE DISABLE USER NAME Null AUTH PROTOCOL NONE AUTH KEY Null PRIVACY PROTOCOL NONE SG112-ex Operator Manual...

  • Page 192: Memory Mode

    Memory Mode Default Factory Setting Item Initial Value (Setting) (ALL) SLOT SETTING CARD SLOT SELECT SLOT0 CARD SLOT SELECT SLOT1 FROM CARD SLOT SELECT SLOT2 MEMORY MODE MEMORY SIZE STORED CONTENTS FORM OVERLAY MEMORY FORMAT FORMAT START SG112-ex Operator Manual...

  • Page 193: Advanced Mode

    DISABLE SET CALENDAR CALENDAR 11/01/01 00:00 CALENDAR INPUT 11/01/01 00:00 CALENDAR CHECK ENABLE AUTO ONLINE AUTO ONLINE FEED FEED ON ERROR SELECT LANGUAGE ENGLISH EURO CODE PROTOCOL CODE STANDARD LCD POWER SAVING 00 MIN ERROR INDICATION NONE SG112-ex Operator Manual...

  • Page 194: Hex Dump Mode

    HEAD CHECK is selected) LARGE (When FACTORY is selected) PITCH POSITION +0.00mm OFFSET POSITION +0.00mm DARKNESS 8.1.8 Default Setting Mode Default Factory Setting Item Initial Value (Setting) (ALL) DEFAULT MODE PRINTER SETTING DEFAULT PRINTER SETTING DEFAULT ALT.PROTOCOL SG112-ex Operator Manual...

  • Page 195: Download And Upload Specification

    • The date of file creation is according to the calendar if the real-time clock (calendar) kit is installed. If not, the file creation date will be indicated by the firmware release date. • For “Configuration”, the current contents of the items listed in the default list will be uploaded. SG112-ex Operator Manual...

  • Page 196: Memory Storage Folder Structure

    KB Firmware PRG55_01.BIN FONT Downloaded font / log Downloaded font data : USRFONTX.DAT (X Reg. No. (1 ~ 1)) CONF Product setting Product setting file : PRN52.INI(Text) PRN52.BIN(Binary) Maintenance Receive buffer : RCVBUF.DAT STATUS5 log : HISTSTS5.DAT SG112-ex Operator Manual...
  • Page 197 (calendar) kit is not installed, the file creation date will be indicated by the firmware release date. • Make sure that the product is powered off before inserting or removing the memory card. Otherwise the product may not read or write the data properly. SG112-ex Operator Manual...

  • Page 198: Notification Function

    (The warning is shown again while in standby mode.) message • When the LINE button is pressed, the product enters online or offline mode from the warning screen. The same goes for other buttons, entering each screen. SG112-ex Operator Manual...
  • Page 199 To release the warning, press the ENTER button at each screen. When the warning is released by pressing the ENTER button, the warning screen is deleted and the product goes to the next screen. Press the buttons. Press the buttons. SG112-ex Operator Manual...

  • Page 200: Media Sensor Positions And Option Positions

    (2.6” ~ 5.9”) Auto-feed sensor 117.1 mm (4.6”) 131 mm ~ 300mm (5.15” ~ 11.8”) Gap sensor I-mark Paper end sensor sensor I-mark 5 mm Paper end (0.2”) 22.5 mm (0.9”) 25.0 mm (1.0”) Media Guide Media Guide SG112-ex Operator Manual...

  • Page 201: Paper End And Ribbon End Detection

    Paper End Detection in Print Motion Operation varies by the number of remaining print steps when the paper end occurs during print operation. Paper end sensor Print head 117.13 mm (4.6”) 15 mm (0.6”) Media feed direction SG112-ex Operator Manual...
  • Page 202 • “Paper end error” will occur while printing the media (1), right after detecting “paper end”. • If an error occurs while printing, media (1) will be printed again after releasing the error. If the print job is completed at the time an error occurs, media (1) will not be printed again. SG112-ex Operator Manual...

  • Page 203: Ribbon End

    Note that the remaining ribbon length (15 m, 49.2 ft.) is a calculated value from the revolution speed of the ribbon on the supply side. The timing of the ribbon end varies according to the reading condition of the ribbon sensor and the ribbon thickness. SG112-ex Operator Manual...

  • Page 204: Print Operation

    Input Pulse Backfeed Cutter mode No input None Backfeed Motion 1 Motion 2 Pulse Backfeed Input None Backfeed Motion 1 Motion 2 Motion 1: Backfeed after printing Motion 2: Backfeed before printing Motion 3 Cut & Print SG112-ex Operator Manual...

  • Page 205: Continuous Mode, Pitch Sensor Enabled And No Pulse Input

    The positions shown above are the base reference point when using the Gap sensor. (2) Timing chart Power ON Label feed Head check External signal PRIN PREND (TYPE1) PREND (TYPE2) PREND (TYPE3) PREND (TYPE4) Print the 3rd label Print the 1st label Print the 2nd label Operation SG112-ex Operator Manual...

  • Page 206: Continuous Mode, Pitch Sensor Enabled And No Pulse Input

    The positions shown above are the base reference point when using the Gap sensor. (2) Timing chart Power ON Label feed Head check External signal PRIN PREND (TYPE1) PREND (TYPE2) PREND (TYPE3) PREND (TYPE4) Print the 1st label Print the 2nd label Print the 3rd label Operation SG112-ex Operator Manual...

  • Page 207: Continuous Mode, Pitch Sensor Enabled And Pulse Input

    The positions shown above are the base reference point when using the Gap sensor. (2) Timing chart Label feed Head check (TYPE1,2) Head check (TYPE3,4) External signal PRIN PREND (TYPE1) PREND (TYPE2) PREND (TYPE3) Page Break PREND (TYPE4) Print 1st label Print 2nd label SG112-ex Operator Manual...

  • Page 208: Continuous Mode, Pitch Sensor Enabled And Pulse Input

    External signal PRIN 20 ms PREND (TYPE1) PREND (TYPE2) PREND (TYPE3) PREND (TYPE4) Print 1st label Print 2nd label Operation Waiting time until the product recognizes PRIN signal *1. Maintain PRIN signal until PREND signal is output. SG112-ex Operator Manual...

  • Page 209: No Pulse Input In Tear-Off Mode (Head Check Disabled)

    The base position using the Gap sensor is shown above. (2) Timing chart Power ON Label feed Head check Ext.signal PRIN PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Backfeed Feed Print 1st label Print 2nd label Operation 500ms Time specified by <TW>. SG112-ex Operator Manual...

  • Page 210: No Pulse Input In Tear-Off Mode (Head Check Enabled)

    The base position using the Gap sensor is shown above. (2) Timing chart Power ON Label feed Head check Ext. signal PRIN PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Backfeed Feed Print 1st label Print 2nd label Operation 500ms Time specified by <TW>. SG112-ex Operator Manual...

  • Page 211: With Pulse Input In Tear-Off Mode (Head Check Disabled)

    Ext. signal PRIN 20ms 20ms PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Print 1st label Print 2nd label Operation 500ms 500ms The amount of time before PRIN signal is received by the product. *1 Retain PRIN until PREND is output. SG112-ex Operator Manual...

  • Page 212: With Pulse Input In Tear-Off Mode (Head Check Enabled)

    Head check (TYPE3,4) Ext. signal PRIN 20ms 20ms PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Print 1st label Print 2nd label Operation 500ms 500ms The amount of time before the product acknowledges PRIN signal. *1 Retain PRIN until PREND is output. SG112-ex Operator Manual...

  • Page 213: No Backfeed/Pulse Input In Cutter Mode

    *1 Take note that there are some non-printable areas, as no backfeed is performed. (Note) The base position using the Gap sensor is shown above. (2) Timing chart Power ON Label feed Head check Ext. signal PRIN PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Print 1st label Print 2nd label Operation SG112-ex Operator Manual...

  • Page 214: No Pulse Input In Motion 1 Cutter Mode

    Print 1st label Backfeed (Note) The base position using the Gap sensor is shown above. (2) Timing chart Power ON Label feed Head check Ext. signal PRIN PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Backfeed Backfeed approx.400 Print 1st Print 2nd Operation SG112-ex Operator Manual...

  • Page 215: No Pulse Input In Motion 2 Cutter Mode

    Print 1st label (Note) The base position using the Gap sensor is shown above. (2) Timing chart Power ON Label feed Head check Ext. signal PRIN PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Backfeed Backfeed Print 1st Print 2nd Operation SG112-ex Operator Manual...

  • Page 216: No Pulse Input In Motion 3 Cutter Mode (Head Check Disabled)

    (Note) The base position using the Gap sensor is shown above. (2) Timing chart Power ON Label feed Head check Ext. signal PRIN PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Eject-cut standby time Print 1st Print 2nd Eject cut Operation SG112-ex Operator Manual...

  • Page 217: No Pulse Input In Motion 3 Cutter Mode (Head Check Enabled)

    *2 If there is no data received after the print operation, and when the eject cut standby time is expired, eject cut is performed. (Note) The base position using the Gap sensor is shown above. (2) Timing chart Power ON Label feed Head check Ext. signal PRIN PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Eject-cut standby time Print 1st Print 2nd Eject-cut Operation SG112-ex Operator Manual...

  • Page 218: No Backfeed And With Pulse Input In Cutter Mode

    Label feed Head check(TYPE1,2) Head check (TYPE3,4) Ext. signal PRIN 20ms PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Print 1st Print 2nd Operation The amount of time before the product acknowledges PRIN signal. *1 Retain PRIN until PREND is output. SG112-ex Operator Manual...

  • Page 219: With Pulse Input In Motion 1 Cutter Mode

    Head check(TYPE1,2) Head check (TYPE3,4) Ext. signal PRIN 20ms PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Backfeed Backfeed Print 1st Print 2nd Operation The amount of time before the product acknowledges PRIN signal. *1 Retain PRIN until PREND is output. SG112-ex Operator Manual...

  • Page 220: With Pulse Input In Motion 2 Cutter Mode

    Label feed Head check(TYPE1,2) Head check(TYPE3,4) Ext. signal PRIN 20ms PREND(TYPE1) PREND(TYPE2) PREND(TYPE3) PREND(TYPE4) Backfeed Backfeed Print 1st Print 2nd Operation The amount of time before the product acknowledges PRIN signal. *1 Retain PRIN until PREND is output. SG112-ex Operator Manual...

  • Page 221: When Sensor Is Disabled

    Note The minimum media size varies with the print speed that controls the number of steps to accelerate/ decelerate the motor. Print Speed Minimum media size (mm) 2 inches/sec 3 inches/sec 4 inches/sec 5 inches/sec 6 inches/sec SG112-ex Operator Manual...

  • Page 222: Additional Notes On Motion 3 Cutting Operation

    (ii) Acceleration/deceleration distance (6 ips/61 steps: longest): 10.2 mm (iii) Offset Correction: 3.75 mm (iv) Margin: 5 mm The minimum media length for the Motion 3 with Cutter =　(i) + (ii) + (iii) + (iv)　=　55.15 mm ≒ 55 mm SG112-ex Operator Manual...

  • Page 223: Product Specifications

    Environmental Conditions (Without Media and Ribbon) Operating Temperature 5 to 40 °C (41 to 104 °F) Storage Temperature -5 to 60 °C (23 to 140 °F) Operating Humidity 30 to 80% RH (Non-condensing) Storage Humidity 30 to 90% RH (Non-condensing) SG112-ex Operator Manual...

  • Page 224: Ribbon And Media

    The maximum stack height above may not apply depending on where the media is set. Media roll • Maximum roll diameter: 200 mm (8”) • Core diameter: 76 mm (3”) • Use an optional unwinder (UWG112) for this media type. SG112-ex Operator Manual...

  • Page 225: Interface

    Feed: 0.08 to 0.27 mm (0.003” to 0.01”), use media with thickness of 0.12 mm (0.005”) or greater for auto feed function. 8.8.3 Interface Interface Standard USB Interface (Type B) LAN Interface RS-232C Interface IEEE1284 Interface External Signal Interface (EXT) SD card slot USB Host (Type A) SG112-ex Operator Manual...

  • Page 226: Built-In Functions

    Kanji data check Cutter error Adjustment Functions Print darkness Print position Media stop position Buzzer volume LCD brightness Protective Functions Head overheating protection function Power supply temperature monitor function 8.8.5 Printer Languages Printer Languages SBPL (SATO Barcode Printer Language) SG112-ex Operator Manual...

  • Page 227: Fonts/Symbols/Barcodes

    Scalable Fonts Rasterized Font CG Times (Alphanumeric, symbols) CG Triumvirate (Alphanumeric, symbols) *Support Codepage 858, Bold/Italic SATO Gamma SATO Vica * Support WGL4 Outline Fonts Kanji (JIS Level 1/2), Alphanumeric, Symbols, Kana Extended Fonts Font downloaded data SG112-ex Operator Manual...
  • Page 228 Barcode: Parallel 1 (0°), Parallel 2 (180°), Serial 1 (90°), Serial 2 (270°) Barcode Ratio 1:2, 1:3, 2:5, Any ratio is available Magnification Bitmap font: Vertical 1 to 12, Horizontal 1 to 12 Barcode: 2 to 12 SG112-ex Operator Manual...

  • Page 229: Options

    EMC Standards FCC Part15 Subpart B, ICES-003, EN55024, EN55032 CCC, BSMI Environmental Standard This product is in conformity with RoHS Directive 2011/65/EU on the RoHS Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment. SG112-ex Operator Manual...

  • Page 230: Interface Specifications

    Do not connect or disconnect the interface cables (or use a switch box) with power supplied to either the product or host. This may cause damage to the interface circuitry in the product or host and is not covered by warranty. SG112-ex Operator Manual...

  • Page 231: Usb Interface

    Status4, Status5 Power Supply BUS Power through cable Version USB 2.0 High speed Pin Assignments Pin No. Description VBus -Data +Data Cable Specifications Cable Connector USB Type B connector Cable Length 5 m (16.4 feet) or less SG112-ex Operator Manual...

  • Page 232: Lan Interface

    RJ-45 Receptacle Power Supply Powered from the product Protocol Status3 Status4 (Cyclic response mode) Status4 (ENQ response mode) Status5 IP Address 0000:0000:0000:0000:0000:0000:0000:0000 - FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF Initial: 0000:0000:0000:0000:0000:0000:0000:0000 Prefix 0 -128 Initial: 64 Default Router 0000:0000:0000:0000:0000:0000:0000:0000 - FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF:FFFF Initial: 0000:0000:0000:0000:0000:0000:0000:0000 SG112-ex Operator Manual...
  • Page 233 10BASE-T/100BASE-TX Category 5 or upper Cable Length 100 m (328 feet) or less Software Specifications Supported Protocol TCP/IP Network Layer ARP, RARP, IP, ICMP Session Layer TCP, UDP Application Layer LPD, FTP, TELNET, BOOTP, DHCP, HTTP, SNMP, SNTP SG112-ex Operator Manual...

  • Page 234: Rs-232C Interface

    Connector Pin Specifications Pin No. Signal Description Name Data Carrier Detect Input Receive Data Output Transmit Data Output Data Terminal Ready Reference Signal Ground Input Data Set Ready Output Request To Send Input Clear To Send Not connected SG112-ex Operator Manual...
  • Page 235 8 Appendix Cable Specifications Cable Connector DB-9 Male or equivalent Cable Length 5 m (16.4 feet) or less Connecting diagram of DB-9 cable Product Host SG112-ex Operator Manual...

  • Page 236: Ieee1284 Interface

    Output Output BUSY Output PAPER EMPTY/PAPER ERROR Output SELECT Input AUTO FEED Not in use LOGIC Ground Frame Ground +5 V STROBE RETURN 20-27 DATA 1 - DATA 8 RETURN ACK RETURN BUSY RETURN PAPER EMPTY RETURN SG112-ex Operator Manual...
  • Page 237 8 Appendix Connector Pin Specifications Pin No. Description Input INITIALIZE Output FAULT 33-35 Not in use Input SELECT INPUT Cable Specifications Cable Connector Amphenol 36 pins, male Cable Length 1.5 m (5 feet) or less SG112-ex Operator Manual...

  • Page 238: External Signal Interface (Ext)

    External power supply: 5 V Output Online/Offline: Outputs a low signal when the product is in offline mode. Output Ribbon Near End: Outputs a high signal when the ribbon near end is detected. +24 V ± 10% Vcc +5 V SG112-ex Operator Manual...
  • Page 239 Input/output circuit diagram of 14-pin external signal interface (Amphenol 14 pins, female connector) 14 pin type An example of input/ output connection Peripheral device 13 +5V 5~40V JP7(Select input power supply) Input Output SG ground FG case ground SG112-ex Operator Manual...
  • Page 240 Print End TYPE 1 20 ms (PREND) TYPE 2 TYPE 3 TYPE 4 Printed 1 piece Print Start (PRIN) Reprint More than 10ms (PRIN2) Print Print End TYPE 1 20 ms (PREND) TYPE 2 TYPE 3 TYPE 4 SG112-ex Operator Manual...
  • Page 241 TYPE 3, 4 Printed 1 piece Print Start (PRIN) Reprint There is no problem to make the PRIN signal to High (PRIN2) during the dotted line with TYPE 3 and 4. Print TYPE 3 Print End (PREND) TYPE 4 SG112-ex Operator Manual...
  • Page 242 3 The reprint signal is valid only from the time of the print operation end (QTY=0) until the next print data reception. Other than that, the product does not perform reprinting. SG112-ex Operator Manual...
  • Page 243 TYPE 3 TYPE 4 Replace media Paper End Ribbon End Machine Error Head Open Head Close Ribbon End Print Print End TYPE 1 (PREND) TYPE 2 TYPE 3 TYPE 4 Paper End Replace ribbon Ribbon End Machine Error SG112-ex Operator Manual...
  • Page 244 (PREND) TYPE 2 TYPE 3 TYPE 4 Paper End Ribbon End Machine Error Ribbon Near End Head Open Head Close Print Print End TYPE 1 (PREND) TYPE 2 TYPE 3 TYPE 4 Paper End Ribbon Near End SG112-ex Operator Manual...

  • Page 245: Usb Host

    USB Host This interface complies with the USB2.0 standard. Basic Specifications Connector USB Type A connector Version USB 2.0 High speed Device class Mass storage class Application USB memory Pin Assignments Pin No. Description VBus -Data +Data SG112-ex Operator Manual...
  • Page 246 Extensive contact information for worldwide SATO operations can be found on the Internet at www.satoworldwide.com...

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