Backing Up Diagnostic Data And Non-Volatile Data; Diagnostic Data; Non-Volatile Data (Retain Data) - Siemens SIMOTION D410 Series Commissioning Manual

6.2.2

Backing up diagnostic data and non-volatile data

6.2.2.1

Diagnostic data

Following a fault on a SIMOTION device, diagnostic data (e.g. diagnostic buffer content, up-
to-date content of websites, etc.) can provide important information on the cause of the fault.
For this purpose, these data can be backed up to the CompactFlash Card using a simple
operation (e.g. by setting a switch on the D410).
You then have the following options for the diagnostic data:
● Fetching them from the CompactFlash Card using a card reader
● Downloading them using IT DIAG or FTP
You can also use them for diagnostic purposes or provide technical support with them for
evaluation purposes.
You have various options in terms of backing up the diagnostic data:
● Backing up during operation (in STOP/STOPU/RUN mode); for details, refer to the
● Backing up while the module is starting up; for details, refer to the section titled
6.2.2.2

Non-volatile data (retain data)

In addition to diagnostic data, non-volatile data (retain data) is saved on the
CompactFlash Card. You can use these in situations where the non-volatile data has not
been saved on the CompactFlash Card using the _savePersistentMemoryData system
function, and you wish to restore the non-volatile data after a CPU has been replaced.
Note
While the non-volatile data are stored as a "PMEMORY.XML" backup file in the
"...USER/SIMOTION" directory using the _savePersistentMemoryData system function,
backing up diagnostic data and non-volatile data involves storing data in the
"...\USER\SIMOTION\HMI\SYSLOG\DIAG directory.
D410
Commissioning Manual, 05/2009
section titled Procedure for backing up during operation (Page 174)
– Using IT DIAG;
IT DIAG also offers the option of fetching diagnostic data online.
– Using a service selector switch
Procedure for backing up during startup (Page 175).
– Using a service selector switch
– Controlling diagnostic data creation using an INI file stored on the CompactFlash Card
Note
An Ethernet or PROFINET interface is required for IT DIAG. For this reason, IT DIAG
is only available on the SIMOTION D410 PN, not the D410 DP.
Service and diagnostics
6.2 Diagnostic data and non-volatile data
173