Fca Us Llc Customer Center; Fca Canada Inc. Customer Center; In Mexico Contact; Puerto Rico And Us Virgin Islands - Jeep WRANGLER 2020 Owner's Manual

FCA US LLC Customer Center

P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426-5337

FCA Canada Inc. Customer Center

P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French

In Mexico Contact

Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568

Puerto Rico And US Virgin Islands

FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (877) 426-5337
Fax: (787) 782-3345
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special Telecommunication Devices for the
Deaf (TDD) equipment at its customer center.
Any hearing or speech impaired customer, who
has access to a TDD or a conventional
teletypewriter (TTY) in the United States, can
communicate with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.

Service Contract

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after the manufacturer's New
Vehicle Limited Warranty expires. The manufacturer
stands behind only the manufacturer's service
contracts. If you purchased a manufacturer's
service contract, you will receive Plan Provisions
and an Owner Identification Card in the mail within
three weeks of the vehicle delivery date. If you have
CUSTOMER ASSISTANCE
any questions about the service contract, call the
manufacturer's Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents,
call (800) 465-2001 English / (800) 387-9983
French).
The manufacturer will not stand behind any
service contract that is not the manufacturer's
service contract. It is not responsible for any
service contract other than the manufacturer's
service contract. If you purchased a service
contract that is not a manufacturer's service
contract, and you require service after the
manufacturer's New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience. You will be pleased
with their sincere efforts to resolve any warranty
issues or related concerns.
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