Technical Support Information - Qualstar RLS-4470 Technical & Service Manual

Tape library; rls-4000 series; rls-5000 series; rls-6000 series; rls-8000 series;
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the European Directive. The effectivity date for compliance is July 1, 2006, at which
time Qualstar will certify that its Tape Library products are compliant with the RoHS
standard. With the exception of Lead Based Solder, Qualstar will certify that its
products are free of all other substances listed in the Directive.
Qualstar Tape Libraries fall under the category of "Information Technology Storage
Array Systems" for which the RoHS Directive provides for a lead solder exemption.
Insofar as lead free solders are new to the electronics industry and no quality or reli-
ability data is available, Qualstar will invoke the lead based solder exemption until
such time as industry data verifies that lead free solders are capable of meeting or ex-
ceeding the documented reliability and quality standards achieved with lead based
solders.
Until such time as Qualstar replaces lead based solder with lead free solder, effected
subassemblies must be disposed of appropriately.

Technical Support Information

The best source for service-related information is your system reseller. Alternately,
the Qualstar Technical Support Department can be reached Monday through Friday,
between the hours of 6:30 A.M. and 5:00 P.M. Pacific Time, at:
Qualstar Corporation
130 W. Cochran St; Suite C
Simi Valley, CA 93065
Attn: Technical Support
Phone: (877) 444-1744, (805) 583-7744
Monday – Friday 7:00 A.M.. to 4:00 P.M. PST
E-Mail support@qualstar.com
E-Mail: sales@qualstar.com
Web: www.qualstar.com
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501510 Rev. S

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