Operating Fault Messages; Pick Failed; Place Failed; Carousel Failed, Carousel Jammed - Qualstar RLS-4470 Technical & Service Manual

Tape library; rls-4000 series; rls-5000 series; rls-6000 series; rls-8000 series;
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6.3 Operating Fault Messages

These Fault Messages will occur during normal operation of the library.

6.3.1 Pick Failed

The library failed to pick a cartridge from a Magazine Slot or Tape Drive. Check that
there are no loose magazines or cartridges in the library. Check that the drives are
properly seated and the locking lever is fastened. Check that there is not a loose car-
tridge in the Handler (if a cartridge is in the Handler, and it is properly gripped, this
will not cause a problem.)

6.3.2 Place Failed

The library failed to place a cartridge into a Magazine Slot or Tape Drive. Check that
there are no loose magazines or cartridges in the library. Check that the drives are
properly seated and the locking lever is fastened. Check that there is not a loose car-
tridge in the Handler (if a cartridge is in the Handler, and it is properly gripped, this
will not cause a problem.)

6.3.3 Carousel Failed, Carousel Jammed

The carousel mechanism failed to move successfully. Check that there are no loose
magazines or cartridges in the Carousel or Handler. If there is a cartridge is in the
Handler, and it is properly gripped, this will not cause a problem.

6.3.4 Array Failed, Array Jammed

The Storage Array mechanism has failed to move successfully. Check that there are
no loose magazines or cartridges in the Storage Array or Handler. If there is a car-
tridge is in the Handler, and it is properly gripped, this will not cause a problem.
6.3.5 X Axis Jammed
The Handler's X-Axis (horizontal) is unable to move freely. Check that there are no
loose magazines or cartridges in the library. Check that all Tape Drives are properly
seated and their locking levers are fastened. If there is a cartridge is in the Handler,
and it is properly gripped, this will not cause a problem.

6.3.6 X-Axis Obstructed

The XCLEAR sensor is indicating that it is unsafe to move the Handler horizontally.
Check that there are no loose magazines or cartridges in the library. Check that all
Tape Drives are properly seated and their locking levers are fastened. Check that
6-6
Troubleshooting
501510 Rev. S

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