Z-Axis Jammed; Z-Axis Obstructed; Handler Fault; Left Fan Failed Or Right Fan Failed - Qualstar RLS-4470 Technical & Service Manual

Tape library; rls-4000 series; rls-5000 series; rls-6000 series; rls-8000 series;
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there is not a loose cartridge in the Handler. If there is a cartridge is in the Handler,
and it is properly gripped, this will not cause a problem.

6.3.7 Z-Axis Jammed

The Handler's Z-Axis (insertion) is unable to move freely. Check that there are no
loose magazines or cartridges in the library. Check that all Tape Drives are properly
seated and their locking levers are fastened. If there is a cartridge is in the Handler,
and it is properly gripped, this will not cause a problem.

6.3.8 Z-Axis Obstructed

The XClear sensor is indicating that it is unsafe to move the Handler in the Z-Axis
(insertion). Check that there are no loose magazines or cartridges in the library.
Check that all Tape Drives are properly seated and their locking levers are fastened.
If there is a cartridge is in the Handler, and it is properly gripped, this will not cause
a problem.

6.3.9 Handler Fault

Check that there are no loose magazines or cartridges in the library.

6.3.10 Left Fan Failed or Right Fan Failed

The fan in the left or right Dual-Redundant Power Supply Module is not turning at
full speed. If the fan is not obstructed (by cable ties, etc.), replace the entire Power
Supply Module. This can be accomplished while the RLS continues to function. See
Section 7.21. Note that left and right are defined when viewing the RLS from the
front. When addressing the power supplies from the rear of the unit, the left module
will be on your right. Also note that the two fans run off the shared +24V bus. Both
fans continue to run when one of the two Dual-Redundant Power Supply Modules
fails.

6.3.11 Left Supply Fail or Right Supply Fail

The left or right Dual-Redundant Power Supply Module has failed. Replace the Power
Supply Module, which can be accomplished while the RLS continues to function. See
Section 7.21. Note that left and right are defined when viewing the RLS from the
front. When addressing the power supplies from the rear of the unit, the left module
will be on your right. Also note that the two fans run off the shared +24V bus. Both
fans continue to run when one of the two Dual-Redundant Power Supply Modules
fails.
501510 Rev. S
Troubleshooting
6-7

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