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Qualstar RLS-8350 Technical & Service Manual

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RLS-8350/85XX Series

Tape Library

Technical Service Manual
Document No. 511010 Rev. 07-01-19

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Summary of Contents for Qualstar RLS-8350

  • Page 1: Tape Library

    RLS-8350/85XX Series Tape Library Technical Service Manual Document No. 511010 Rev. 07-01-19...

  • Page 3: Copyright Notice

    This manual was revised to correspond with the firmware ver- sion indicated below. Do not use this manual with different part numbers or prior versions of the firmware. Check with Qualstar Technical Support about use of this manual with newer firmware.

  • Page 4: Electromagnetic Compatibility

    Notices Qualstar equipment is manufactured from new parts, or new and used parts. In some cases, Qualstar equipment may not be new and may have been previously installed. Regardless, Qualstar’s warranty terms apply unless the equipment is specifically identified by Qualstar as “used” or “refurbished”.
  • Page 5 Qualstar tape library. End of Life Instructions Tools required P1 and P2 Phillips head screwdrivers • T20 Torx head screwdriver • Hex head (Allen) wrench/driver set •...

  • Page 6: Technical Support Information

    2010. Insofar as lead free solders are new to the electronics industry and no quality or reliability data is available, Qualstar will invoke the lead based sol- der exemption until such time as industry data verifies that lead free solders are ca- pable of meeting or exceeding the documented reliability and quality standards achieved with lead based solders.
  • Page 7 511010 Rev. 07-01-19...

  • Page 8: Table Of Contents

    Table of Contents Introduction ........................1-1 Who Should Read This Manual ................... 1-1 Important Safety Information ..................1-2 Description and Theory of Operation ..............2-1 Models ........................... 2-1 General Description ...................... 2-4 2.2.1 Motion Systems ..................... 2-4 2.2.2 Sensors ........................2-4 2.2.3 Barcode Reader ......................
  • Page 9 5.2.4 Z Corrections Screen ..................... 5-9 Private/Configuration Page ..................5-10 Private/Display Satellite Pages ................. 5-11 5.4.1 Display Satellite/Backplane Screen ..............5-11 5.4.2 Display Satellite/Carriage Screen ..............5-13 5.4.3 Display Satellite/ Elevator Screen ..............5-14 5.4.4 Display Satellite/Magazine Screen ..............5-15 5.4.5 Display Satellite/Sensor Screen ................
  • Page 10 Air Filters ........................7-29 7.15.1 Replacing an Air Filter in a RLS-85XX library ..........7-30 7.15.2 Replacing an Air Filter in a RLS-8350 library ..........7-31 7.16 FastPass Elevator Assembly ..................7-32 7.16.1 FastPass Elevator Assembly Removal Procedure ..........7-32 7.16.2...

  • Page 11: Introduction

    Menu, the Private Menu and instructions for removing and replacing Field Re- placement Units (FRU's). It also contains troubleshooting procedures and after– maintenance testing procedures. The following topics are covered in the RLS-8350/85XX Series Tape Library Installa- tion and Operation manual (Qualstar document number 511000): Unpacking Instructions •...

  • Page 12: Important Safety Information

    All of the operating instructions and maintenance procedures in Qualstar manuals must be followed to prevent personal injury or damage to the equipment. In the inter- ests of safety, there are two kinds of warnings used in Qualstar documents, as shown below.
  • Page 13 GEFAHR UNSACHGEMAESSE BENUTZUNG, BEDLENUNG ODER RAPARATUR AUFGRUND VON NICHTBEGEFAHR DER SICHERHEITSANWEISUNG KANN ZU VERIET-ZUNGEN FUEHREN. CAUTION EQUIPMENT DAMAGE OR LOSS OF DATA may result if you do not fully com- ply with the handling, operating, or service instructions found in a CAUTION paragraph.

  • Page 15: Description And Theory Of Operation

    FastPass™ Elevator Expansion option Optional Optional Optional Optional Includes right side Storage Matrix without I/O port Includes right side Storage Matrix with I/O port Subtracts six data slots Table 2-1 RLS-8350/85XX Models, Features and Options Description and Theory of Operation 511010 Rev. 07-01-19...
  • Page 16 Figure 2-1 Model Number Identification Scheme This manual applies to all models. The installation and operation of the various mod- els is virtually identical. Differences among the models are noted where required. Figure 2-2 RLS-8350 External Dimensions Description and Theory of Operation 511010 Rev. 07-01-19...
  • Page 17 MODEL WEIGHT EMPTY FULLY LOADED WEIGHT (LBS / KG) (LBS / KG) RLS-8350 166 LBS / 75.3 KG 87 LBS / 39.5 KG RLS-8560 193 LBS / 87.5 KG 123 LBS / 55.8 KG RLS-85120 with 1 I/O port 227 LBS / 103.0 KG 136 LBS / 61.7 KG...

  • Page 18: General Description

    2.2 General Description Models accommodate one or five tape drives (three for the RLS-8350) and have re- movable storage matrices for tape cartridge storage. There are presently four models that utilize LTO tape technology. All units operate on internationally available AC power.
  • Page 19 Hall Effect Sensors These are devices that indicate the presence or direction of a local magnetic field. They are used in the following applications in the library: The “Home” position sensor for the Theta axis. The control circuit boards • have a sensor that senses a moving magnet, indicating when the moving part is at the “Home”...

  • Page 20: Barcode Reader

    2.2.4 Barcode Labels Barcode labels must conform to ANSI/AIM BCI-1995, Uniform Symbology Specifica- tion Code 39. Please refer to PIN-040 at www.qualstar.com for more information. By default, the RLS expects no check characters in each label. All of the labels within the RLS must match the configuration setting for the check character.

  • Page 21: Rls Models

    2.3.1 RLS Models Figure 2-4 and Figure 2-5 show the location of the major components in the library. Control Electronics Expansion Card Slots Power Supply Modules Tape Drives Power Inlet, Line Fuse and Rocker Switch Figure 2-4 RLS – as seen from the rear Figure 2-5 RLS –...

  • Page 22: Handler

    2.3.2 Handler Figure 2-6 shows the major components of the RLS cartridge handler. The library uti- lizes a four-axis robotic cartridge handling system that moves cartridges between the storage slots and the tape drives. All axes are driven by brushless DC motors. The motors move the linear axes with precision lead screws driven by timing belts.

  • Page 23: The Operator Interface

    The Operator Interface The library’s functions can be controlled through the control panel. Manually operat- ed I/O ports slide out from the front panel, and can be electronically locked. Bulk loading can be accomplished by removing the right or left storage matrix. Figure 3-1 shows the various features of the front panel.

  • Page 24: Control Panel

    Left Side Storage Matrix Right Side Storage Matrix Figure 3-2 Key Lock Positions 3.3 Control Panel The control panel is a color LCD with a touch screen overlay and an audible alarm. The operator may use the control panel menus to configure and operate the RLS and monitor its status.

  • Page 25: The Touch Screen

    3.3.1 The Touch Screen When the library is powered on the Home page will display as the first of five main pages that the library contains. The touch screen is designed to be used with just a finger tip, although a stylus may be used if desired. Figure 3-3 The Home Page The five main pages (Home, Operation, Maintenance, Configuration and Private) are accessed by pressing either the left or right arrows in the page title box at the top...
  • Page 26 The Operation, Maintenance, Configuration and Private pages each contain sub- pages that allow additional information to be displayed or commands to be performed. These sub-pages are accessed by pressing the boxes on the right side of the screen underneath the page title box. As seen in Figure 3-5 the Operation page contains Drive, Element Status, Move Cartridge, Position Handler and Quick Operation sub- pages.

  • Page 27: Operation, Maintenance And Configuration

    The Operation page is designed for the user, and lets the user perform off-line tasks associated with the operation of the RLS. The Operation menu is described in detail in the RLS-8500 Series Tape Library Installation and Operation Manual (Qualstar document number 511000).
  • Page 28 As shown in Figure 3-8 the graphics on the left show the inventory view of the first of two attached library cabinets. The middle graphic shows the inventory from the sec- ond library cabinet and by double tapping on either the 1 or 2 (when highlighted) on the left side of the touch screen a global view will appear, which shows the inventory of both libraries on the same screen.

  • Page 29: Displaying The Rls Firmware Revisions

    3.5 Displaying the RLS Firmware Revisions The revisions of the RLS’ firmware may be displayed by using the Firmware sub- pages under the Maintenance page. Figure 3-9 The Firmware Pages Touch either arrow in the page title box at the top right until the Maintenance page appears.

  • Page 30: Alerts/Faults

    3.6 Alerts/Faults Alert and Fault messages will display in the information box at the bottom of the Home page and remain visible until dismissed by the operator. Figure 3-10 Alert/Fault Example Alert and Fault messages can be dismissed by pressing the Dismiss Fault button on the Home page or on the Operation page under Quick Operation.

  • Page 31: The Maintenance Menu

    The Maintenance Menu Figure 4-1 The Maintenance Page The Maintenance page is used to display detailed information about the RLS and its operating history, and to test the functionality of the LCD/Touchscreen. 4.1 Maintenance/Firmware Pages The Maintenance/Firmware pages allows for satellite firmware revision to be identi- fied and old versions of the Executive and Control Panel firmware sets to be deleted.
  • Page 32 Figure 4-2 Firmware/Satellite Revisions Page Figure 4-3 Firmware/Repository Page On Page 2 of 2 of the Firmware/Repository page old firmware sets may be deleted by pressing the Edit button, then touching the blue chevron under the Action column next to the desired Firmware Id. A red negative sign will then appear next to it under the Action column signifying that it has been tagged for deletion.

  • Page 33: Maintenance/Display Log Page

    The logging system is most effectively used by a User who is working under the direc- tion of a Qualstar Technical Support technician. First, the User reports a problem to a Qualstar Technical Support technician, then the technician directs the User to look only at problem-specific logged data.

  • Page 34: Maintenance/Display Statistics

    4.3 Maintenance/Display Statistics Pages The Maintenance/Display Statistics pages display a summary of events that have oc- curred between the time the RLS was built and the current time. All values are deci- mal counts of the number of times an event has occurred. Displayed values include: Carriage, Changer, SCSI and any drive carrier operations.
  • Page 35 Figure 4-7 Display Statistics/Changer (cont.) and SCSI Page Figure 4-8 Display Statistics/Drive Carriers 1 and 2 Page The Maintenance Menu 511010 Rev. 07-01-19...

  • Page 36: Maintenance/Lcd And Touchscreen/Checks Page

    4.4 Maintenance/LCD and Touchscreen/Checks Page The Maintenance/LCD and Touchscreen/Checks pages contain utilities to help deter- mine if the touchscreen is functioning properly. Figure 4-9 LCD and Touchscreen/Checks Page Pressing the Track button will bring up a screen with a circle, which the user can touch and move around the screen to determine touchscreen will track dragging movements.

  • Page 37: Maintenance/Operations Page

    4.5 Maintenance/Operations Page The Maintenance/Operations page contains the Demonstrations and Random Moves commands. Demonstrations is primarily used in trade show exhibits to demonstrate the RLS, while Random Moves is generally used when testing or burning in the RLS. Figure 4-11 Operations Page 4.5.1 Demonstrations There is the option of allowing the I/O Ports to be operated while running demonstra- tions, which can be turned on or off by touching the Enable IOPorts button.

  • Page 38: Random Moves

    Figure 4-12 Home Page during Demonstrations On the Home page during demonstrations the handler may be parked by using the quick command buttons on the Home page. If the option to enable I/O Port operation was selected, the Open IO buttons will be active, otherwise they will be gray and inac- tive.

  • Page 39: The Private Page

    The Private Page Figure 5-1 The Private Page The Private page is designed for field service personnel to observe detailed infor- mation about the RLS and its performance for diagnostics, and to calibrate the changer. It is also a privileged, password-protected page. This means that a password must be set to gain access to the items in the Private page.

  • Page 40: Enabling The Private Screens

    5.1 Enabling the Private Screens NOTE Not all items shown in the screens appear all the time. Some items are model- dependent. 5.1.1 Setting a Password The libraries Security Identity passwords are entered on the Configura- tion/Library/Identification and Security screen. To enter a password press the Edit button, which will bring up a screen that allows data to be entered as shown in Figure 5-3.
  • Page 41 Figure 5-3 Screen for entering passwords Service is the password used by qualified service personnel to access certain Pri- • vate screen items while servicing the RLS. Please note that only the first letter is capitalized. Update is the password used by qualified service personnel to access other Private •...
  • Page 42 There are two ways to clear the password, the first involves pressing the Security Id: on the Home Screen, which will bring up a screen stating “Select Ok to reset the Se- curity ID to the default setting.” See Figure 5-5. Pressing the Ok button will set the Security Identity to its default, which is None and the Security ID: will disappear from the Home Screen.

  • Page 43: Private/Calibration Page

    5.2 Private/Calibration Page When certain FRU’s (Field Replaceable Units) are installed the library will need to be calibrated to adjust for mechanical manufacturing tolerances. The RLS has been de- signed to detect when it needs to be calibrated and will place a message on the control panel at that time.

  • Page 44: Cartridge Present And Clear Sensor Calibration Screen

    5.2.1 Cartridge Present and Clear Sensor Calibration Screen Figure 5-6 The Calibration/Cartridge Present and Clear Sensor Calibration Screen This screen shows the value of the emitter intensity determined during calibration of the optoelectronic pairs for the various sensors. The values on this screen should only be edited by an authorized service technician.

  • Page 45: Valids And Rho Elevator Corrections Screen

    5.2.2 Valids and Rho Elevator Corrections Screen Figure 5-7 The Valids and Rho Elevator Corrections Screen This screen shows which elements of the calibration process have been successfully completed and the value of the mechanical position corrections determined during calibration. The values on this screen should only be edited by an authorized service technician.

  • Page 46: Theta And Y Corrections Screen

    5.2.3 Theta and Y Corrections Screen Figure 5-8 The Calibration/Theta and Y Corrections Screen This screen shows the value of the mechanical position corrections determined during calibration to adjust for mechanical manufacturing tolerances. The values on this screen should only be edited by an authorized service technician. Information on this screen may be edited by pressing the Edit button.

  • Page 47: Z Corrections Screen

    5.2.4 Z Corrections Screen Figure 5-9 The Calibration/Z Corrections Screen This screen shows the value of the mechanical position corrections determined during calibration to adjust for mechanical manufacturing tolerances. Information on this screen may be edited by pressing the Edit button. Note that changes to the screen will not be saved until the Save button is pressed.

  • Page 48: Private/Configuration Page

    5.3 Private/Configuration Page The Private/Configuration page enables the Frame Grabber utility when the appro- priate password has been entered. The Frame Grabber is used to capture screen shots, which can be viewed by customer service personal or technicians when in the process of diagnosing and servicing the RLS.

  • Page 49: Private/Display Satellite

    5.4 Private/Display Satellite Pages The Private/Display Satellite pages display operational status of various library com- ponents providing for diagnostic and field service support. They consist of seven or eight (configuration dependent) individual pages that can be viewed by pressing the up or down buttons in the bottom left corner of the page.
  • Page 50 Section Field Description Option Temperature Tc board’s temperature. a degree Celsius Supplies Tc (Tenths) This value displays the power supplies temper- Tenths of ature. a degree Celsius Backplane Voltages Voltage 12 (mV) This value displays the 12V supply voltage on –...

  • Page 51: Display Satellite/Carriage Screen

    5.4.2 Display Satellite/Carriage Screen Figure 5-12 The Display Satellite/Carriage Screen Section Field Description Option Carriage Satellite Present Present sensor output – Present PWM Determined during calibration. – Home Sensor If Rho axis is all the way to the back. True or False Servo Mode Operating mode of the servo motor.

  • Page 52: Display Satellite/ Elevator Screen

    5.4.3 Display Satellite/ Elevator Screen This page will only be visible when a Fastpass elevator expansion option is installed. Figure 5-13 The Display Satellite/Elevator Screen Section Field Description Option Elevator Satellite Home Sensor If elevator axis is all the way to the upper posi- True or tion.

  • Page 53: Display Satellite/Magazine Screen

    5.4.4 Display Satellite/Magazine Screen Figure 5-14 The Display Satellite/Magazine Screen Section Field Description Option Magazine Satellite CAN Termination Whether or not CAN termination is turned on. – Enable Environment 24 (mV) This value displays the 24V supply voltage on – the magazine satellite PCBA in millivolts.
  • Page 54 Section Field Description Option Locked Sensor True indicates the left side magazines key lock True or is in the locked position, false indicates it is False unlocked. Magazine Right Type Describes what is currently in the right side Ioport, magazine location: Ioport is a magazine with an Slots, I/O Port, Slots is a magazine without an I/O Absent...

  • Page 55: Display Satellite/Sensor Screen

    5.4.5 Display Satellite/Sensor Screen Figure 5-15 The Display Satellite/Sensor Screen Section Field Description Option Sensors Satellite Drive True indicates that the Drive sensor on the True or Location handler is not blocked. False Left Back True indicates that the Left Back sensor on the True or handler is not blocked.

  • Page 56: Display Satellite/Theta Screen

    5.4.6 Display Satellite/Theta Screen Figure 5-16 The Display Satellite/Theta Screen Section Field Description Option Theta Satellite Home Sensor If theta axis is rotated all the way to the clock- True or wise stop. False Servo Mode Operating mode of the servo motor. –...

  • Page 57: Display Satellite/Y Screen

    5.4.7 Display Satellite/Y Screen Figure 5-17 The Display Satellite/Y Screen Section Field Description Option Y Satellite Home Sensor If Y axis access is all the way to the bottom. True or False Servo Mode Operating mode of the servo motor. –...

  • Page 58: Display Satellite/Z Screen

    5.4.8 Display Satellite/Z Screen Figure 5-18 The Display Satellite/Z Screen Section Field Description Option Z Satellite Home Sensor If Z axis is all the way to the back. True or False Servo Mode Operating mode of the servo motor. – Servo Position Servo motor rotor position.

  • Page 59: Private/Display Drive Page

    5.5 Private/Display Drive Page The Private/Display Drive page consists of five pages (one for each of the five possible tape drives) that can be viewed by pressing the up or down buttons in the bottom left corner of the page. The RLS has simplified ADI (Automation/Drive Interface) interface, which eliminates the separate SCSI or Fibre Channel interface to the robotic Medium Changer.
  • Page 60 Section Field Description Option Host Interface The type of connection the host has made to FC or SAS the library through the tape drive’s interface. Drive WWNN The World Wide Node Name assigned to the Variable tape drive. Primary Port This will be the port for tape drives with a single Yes or No port and this will be the first connection for dual...

  • Page 61: Private/Display Location Page

    5.6 Private/Display Location Page The Private/Display Location page contains data from the library’s internal inventory database. The data in this page differs from the data found in the Operation/Element Status page, because it does not contain references to SCSI element addresses. Simply touch an element to select it and all the internal database information for that location will be displayed.

  • Page 63: Power Up Troubleshooting

    Power Up Troubleshooting 6.1 Faults without Fault Messages There are several possible failure modes that render the Executive processor and the Control Panel touch screen inoperative. Failure of these systems will not result in any helpful hints about the possible source of failure. This section lists the known failures that will render the RLS inoperative without telling you why.

  • Page 65: Field-Replaceable Units (Frus)

    Some of the FRUs are mechanical assemblies while others are Printed Circuit Board Assemblies (PCBAs). Table 7-1 lists all of the RLS FRUs, their Qualstar part numbers, the time estimated for an experienced technician to remove and replace a FRU for the first time and whether the libraries power needs to be removed.
  • Page 66 7.10 Carriage Assembly RLS-8350 510750-02-9 7.10 User Interface Panel Assembly RLS-85XX 510752-01-7 7.11 User Interface Panel Assembly RLS-8350 510752-02-5 7.11 Storage Matrix Assembly LF w/ I/O RLS-85XX 510753-01-5 Storage Matrix Assembly RT w/ I/O RLS-85XX 510753-02-3 Storage Matrix Assembly RT w/o I/O RLS-85XX...

  • Page 67: Field Upgrades

    7.2 Field Upgrades There are several RLS upgrades possible. They are listed in Table 7-2. Installing an up- grade is essentially the same as replacing the like FRU as described in this chapter. Name Section Storage Matrix Assembly RT w/ I/O RLS-85XX 510753-02-3 Storage Matrix Assembly RT w/o I/O RLS-85XX 510753-03-1...

  • Page 68: Storage Matrices

    Storage Matrix Assembly Right Side without I/O Port RLS-85XX P/N 510753-09-8 Storage Matrix Assembly Left Side without I/O Port RLS-85XX P/N 510753-04-9 Storage Matrix Assembly Left Side RLS-8350 P/N 510753-06-4 Storage Matrix Assembly Right Side RLS-8350 Tools Required: Door key •...

  • Page 69: Replacing A Storage Matrix

    Carefully slide the matrix out from the front of the RLS until it stops. There is a handle built into the top of the storage matrix that must be turned 90 degrees so it is pointing up. When this handle is in the up position the matrix is ready to be completely removed from the library.

  • Page 70: Storage Matrix Assembly Blank

    Fold the handle down 90 degrees so it will clear the libraries frame and continue to slide it all the way into the library. Lock the storage matrix with the key. 7.6 Storage Matrix Assembly Blank P/N 510753-10-6 RLS-85XX Storage Matrix Assembly Blanks are installed on RLS-8560 models, which only have the left side storage matrix.

  • Page 71: Replacing A Storage Matrix Assembly Blank

    Two large tabs at the top and bottom of the Storage Matrix Assembly Blank have a single captive screw in each of them that secures it to the RLS. Figure 7-4 shows a view of the tab at the bottom of the RLS. A flashlight and/or a small mirror may be helpful to see the exact location of the two screws.

  • Page 72: Executive Pcba

    7.7 Executive PCBA P/N 502137-01-1 Tools Required: No. 2 Phillips Screwdriver • Executive Thumb Screws PCBA Figure 7-5 Executive PCBA shown on rear of RLS 7.7.1 Executive PCBA Removal Procedure Remove power from the RLS by first pressing the power switch off and then re- moving the power cord (two power cords if dual-redundant power supply mod- ules are installed).

  • Page 73: Power Supply 275W

    7.8 Power Supply 275W P/N 510550-01-5 P/N 510650-01-3 (Dual AC Input Power Option – RLS-85XX only) Tools Required: No. 2 Phillips Screwdriver (optional) • Thumb Screw Power Supply Figure 7-6 Power Supply shown on rear of RLS (P/N 510550-01-5 shown) CAUTION If there is a single power supply installed in the RLS, the library needs to be powered off before replacing it.

  • Page 74: Removal Of A Single Power Supply

    7.8.1 Removal of a Single Power Supply Remove power from the RLS by first pressing the power switch off and then re- moving the power cord (two power cords if dual-redundant power supply mod- ules are installed P/N 510650-01-3). Turn the thumbscrew fastener counter-clockwise until it’s fully disengaged. Grasp the handle and gently pull the power supply out of the RLS.

  • Page 75: Cover Power Plate

    No. 2 Phillips Screwdriver • A Cover Power Plate must be installed in any power supply opening on an RLS that is not occupied by a power supply. Please contact Qualstar Technical Support if addi- tional Cover Power Plates are required. Screw...

  • Page 76: Carriage Assembly

    P/N 510750-01-1 RLS-85XX P/N 510750-02-9 RLS-8350 The Carriage Assembly contains the Handler, which moves front to back and vertically within the library while carrying the Gripper Assembly with the barcode reader. The Grip- per Assembly grasps the tape cartridges and moves fore and aft to insert or remove tape cartridges.
  • Page 77 Reach into the RLS to the right side of the Carriage Assembly and carefully dis- connect the System connector from the 10U Z Satellite PCBA. Disconnect the System Connector The 10 Z Satellite PCBA Figure 7-9 10U Z Satellite PCBA with the System Connector There are only two screws on the front of the Carriage Assembly that secure it to the RLS.

  • Page 78: Carriage Assembly Replacement

    Reach into the RLS to the right side of the Carriage Assembly and carefully re- connect the System connector to the 10U Z Satellite PCBA. 7.11 User Interface Panel Assembly P/N 510752-01-7 RLS-85XX P/N 510752-02-5 RLS-8350 Tools Required: No. 2 Phillips Screwdriver • Top 2 Screws Sheet Metal...

  • Page 79: User Interface Panel Assembly Removal Procedure

    7.11.1 User Interface Panel Assembly Removal Procedure Remove power from the RLS by first pressing the power switch on the rear of the library off and then removing the power cord (two power cords if dual-redundant power supply modules are installed). If installed, remove both the right and left storage matrices, as shown in Section 7.5.1.

  • Page 80: User Interface Panel Assembly Replacement

    P/N 510757-01-6 A Drive Filler Assembly must be installed in any tape drive opening on an RLS that is not occupied by a tape drive. Please contact Qualstar Technical Support if addition- al Drive Filler Assemblies are required. Tools Required: No.

  • Page 81: Drive Filler Assembly Removal Procedure

    7.12.1 Drive Filler Assembly Removal Procedure Use a No. 2 Phillips screwdriver to remove the screw that secures the Drive Fill- er Assembly to the rear of the RLS. Slide the Drive Filler Assembly out of the RLS. 7.12.2 Drive Filler Assembly Replacement This procedure assumes that the Drive Filler Assembly was removed in Section 7.12.1.

  • Page 82: Tape Drive Assembly Removal Procedure

    No. 2 Phillips Screwdriver (optional) • Tape Drive Assembly Thumb Screws Figure 7-14 Tape Drive Assembly shown on rear of RLS 7.13.1 Tape Drive Assembly Removal Procedure Power may remain on when performing this procedure. Remove any cables from the Tape Drive Assembly. Turn the thumbscrew fasteners counter-clockwise until they are fully disengaged.

  • Page 83: Rack Mounting Kit Rls 8500

    7.14 Rack Mounting Kit RLS 8500 P/N 510757-01-6 Tools Required: No. 2 Phillips Screwdriver • 11/32-inch Open End Wrench or Nut Driver • Tape Measure • 7.14.1 Rack Mounting Kit Removal Procedure If the RLS is mounted in the rack, it will have to be removed first before the Rack Mounting Kit can be removed.
  • Page 84 Use a Number 2 Phillips screwdriver to remove the two screws (one on each side) that secure the library to the front rack posts. See Figure 7-15. Flange Remove both screws to release the library from the rack Figure 7-15 Removing the screws that secure the Library to the Rack Slide the library out on the rack rails until about 8 inches is sticking out the front of the rack posts.
  • Page 85 The front hand holds must be installed on the library before it can be slid all the way out of the rack. Please contact Qualstar Technical Support for a replace- ment set if the front hand holds that originally shipped with the RLS cannot be located.
  • Page 86 With the front hand holds installed, have two or more people slide the library out of the rack and lift the library by grabbing the front and rear hand holds as seen in Figure 7-17. Rear Front Hand Hold Hand Holds Figure 7-17 Library ready to be removed from the Rack Carefully place the library down on a sturdy surface.

  • Page 87: Rack Mounting Kit Replacement

    With the library removed, use a Number 2 Phillips screwdriver to remove the eight screws and their washers that secure the rack mounting rails to the rack as shown in Figure 7-18. Possible Cage Nut Locations Remove all 8 screws and washers to remove the rack rail assemblies.
  • Page 88 If the old rack rail assemblies cannot be used as a template, position a rack rail assembly between the front and rear rack posts and use a tape measure to de- termine how far the brackets need to be moved so that the mounting holes of the brackets will be in contact with the inside edge of the rack posts.
  • Page 89 Each rack rail assembly bracket has four hex head nuts that are used to position the brackets. To move a long bracket, use a 11/32” wrench to remove all four nuts, reposition the bracket along the four threaded studs of the rack rail and then re-attach the four nuts.
  • Page 90 Number 2 Phillips screwdriver making sure that the washers are in place as shown in Figure 7-21. Note that the washers have a specially de- signed shoulder and can only be acquired from Qualstar. If new washers are re- quired please contact technical support and request P/N 510703-01-0.
  • Page 91 If the rack rail assemblies are in a new location or the old cage nuts have been removed, use either a tape measure or by counting holes in the rack posts insert one of the supplied cage nuts into the left front rack post as shown in Figure 7-22.
  • Page 92 The front hand holds must be removed from the library before it can be slid all the way back into the rack. Use a Number 2 Phillips screwdriver to remove the two screws that secure the hand holds to the left and right sides of the RLS. Remove the 2 Screws Front...

  • Page 93: Air Filters

    Visually inspect the air filter element in the front of each storage matrix (Figure 7-26 and Figure 7-27). New air filters in RLS-85XX libraries are green and the filters in RLS-8350 models are black. A color change indicates the presence of some dirt, which is ac- ceptable.

  • Page 94: Replacing An Air Filter In A Rls-85Xx Library

    Grasp the air filter and lift the nearest edge while pulling back the air filter tab to release it from the tab. Replace the air filter with a new one (Qualstar P/N 500584-01-6). If an old air filter is not yet dirty enough to be replaced and is being reinstalled, make sure that the side that was facing the inside of the library is placed in the same direc- tion as it was when it was removed.

  • Page 95: Replacing An Air Filter In A Rls-8350 Library

    Grasp the air filter and pull it free from the lips securing it to the front of the storage matrix. Replace the air filter with a new one (Qualstar P/N 510787-01-3). If an old air filter is not yet dirty enough to be replaced and is being reinstalled, make sure that the side that was facing the inside of the library is placed in the same direc- tion as it was when it was removed.

  • Page 96: Fastpass Elevator Assembly

    7.16 FastPass Elevator Assembly P/N 510790-01-7 Tools Required: No. 2 Phillips Screwdriver • 7.16.1 FastPass Elevator Assembly Removal Procedure Upper elevator ex- pansion module Lower elevator ex- pansion module Elevator module cable Figure 7-28 FastPass Elevator Assembly parts If the libraries are powered up, press the Park Rear button on the Park Handler section of the libraries Home Page to move the handler to the rear of the library.
  • Page 97 Remove the black elevator module cable that is attached between the libraries. See Figure 7-29. LED on upper elevator expansion module Elevator module cable Figure 7-29 The Elevator Module Cable and LED on Upper Module Use a Number 2 Phillips screwdriver to remove the eight screws that secure both the upper and lower elevator expansion units.
  • Page 98 Carefully slide the lower elevator expansion unit out from the lower library. CAUTION It is important to visually confirm that the elevator mechanism is in its upper position before attempting to remove the upper elevator module from the li- brary. Damage to the module can occur if the elevator is in its lower position when it is being removed.

  • Page 99: Fastpass Elevator Assembly Replacement

    7.16.2 FastPass Elevator Assembly Replacement This procedure assumes that the FastPass Elevator Assembly was removed in Section 7.16.1. Carefully slide the upper elevator expansion module into the upper library as shown in Figure 7-33. Make sure that the elevator mechanism is in its upward position so that it does not interfere with anything inside the library as it is slid in.
  • Page 100 Figure 7-33 Sliding the Upper Elevator Expansion Module into the Upper Library Carefully slide the lower elevator expansion module into the lower library as shown in Figure 7-34. Lower elevator expansion module Figure 7-34 Sliding the Lower Elevator Expansion Module into the Upper Library Upper elevator expansion module Lower elevator...
  • Page 101 Figure 7-29. Note that the cable provides both power and data transfer and can only be acquired from Qualstar. If a new cable is required please contact technical support and request P/N 667- 0601-1.

  • Page 102: Library Calibration Procedure

    7.17 Library Calibration Procedure The RLS has been designed to detect when it needs to be calibrated and will place a message on the control panel at that time. Normal library operation will not continue until the calibration process has been completed. Figure 7-36 Calibration Needed Message on Bottom of Home Page Screen To perform the calibration procedure the Private page must be accessed and it is a privileged, password-protected page.
  • Page 103 Figure 7-38 Screen for entering passwords Type in the word Update as the password to access the Private screen menu to configure the library. Please note that only the first letter is capitalized. Note that changes to the screen will not be saved until the Save button is pressed.
  • Page 104 The Private page should now be visible and the Calibration page is the first sub page as shown in Figure 7-40. Figure 7-40 The Calibration Screen Before starting calibration the handler and certain storage array maga- zine rows must be emptied of any tape cartridges. Please look at the li- braries control panel for instructions detailing exactly which rows must be emptied for individual models.
  • Page 105 There are two ways to clear the password, the first involves pressing the Securi- ty Id: on the Home Screen, which will bring up a screen stating “Select Ok to re- set the Security ID to the default setting.” See Figure 7-41. Figure 7-41 Security ID on the Home Screen Pressing the Ok button will set the Security Identity to its default, which is None and the Security ID: will disappear from the Home Screen.

  • Page 107: Updating

    Q-Link Web Interface. The Q-Link Web Interface firmware can only be uploaded through its LAN or Internet connection. NOTE Firmware should only be updated after consulting with Qualstar’s Technical Support De- partment. They can be reached at (805) 583-7744 or E-mail them at sup- port@qualstar.com Updating 511010 Rev.

  • Page 108: Determining The Current Firmware Revision

    8.2 Determining the Current Firmware Revision The current Executive firmware part number and revision can be determined by viewing the Firmware/Satellite Revisions or the Firmware/Repository status screens under the Maintenance menu. Touch either arrow in the page title box at the top right until the Maintenance page appears.

  • Page 109: Firmware Update Via Q-Link

    8.3 Firmware Update via Q-Link Q-Link allows for the uploading of library firmware using your web browser. Please see the Click on the Firmware menu item under the Maintenance header to access the Firmware screen and follow the instructions below. Access the firmware file by either clicking on the Browse button or typing the file path to the firmware file.
  • Page 110 When the firmware uploading is complete a screen will appear that shows that the file was written successfully. See Figure 8-4. Figure 8-4 Sample of the Library Firmware File was written successfully Screen Firmware files can also be deleted by simply clicking the Delete button next to the file desired to be deleted.

  • Page 111: Rls Expansions

    RLS Expansions 9.1 Introduction This chapter contains installation instructions for the RLS expansion kit, which al- lows for an RLS-8560 to be expanded to an RLS-85120 by adding a new Storage Ma- trix Assembly. To replace an existing FRU (Field-Replaceable Unit), follow the in- structions in Chapter 7.

This manual is also suitable for:

Rls-85120Rls-85 seriesRls-8560

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