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Qualstar RLS-4470 Technical & Service Manual

Tape library; rls-4000 series; rls-5000 series; rls-6000 series; rls-8000 series;
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RLS-8000
Tape Library
Technical
Service Manual
501510 Rev. S

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Summary of Contents for Qualstar RLS-4470

  • Page 1 RLS-8000 Tape Library Technical Service Manual 501510 Rev. S...

  • Page 3: Copyright Notice

    Copyright 2011 by Qualstar Corporation — All Rights Reserved Information contained in this document is copyrighted by Qualstar Corporation. It is intended for use by Qualstar’s customers and prospective customers to evaluate, inte- grate, operate and maintain Qualstar products. Customers and prospective customers may reproduce this document as needed for these uses.

  • Page 4: Electromagnetic Compatibility

    Qualstar products are covered by one or more of the following patents: 6,163,139 and 6,560,061. Other patents pending. Qualstar equipment is manufactured from new parts, or new and used parts. In some cases, Qualstar equipment may not be new and may have been previously installed.
  • Page 5 Qualstar tape library. End of Life Instructions Tools required • P1 and P2 Phillips head screwdrivers • T20 Torx head screwdriver • Hex head (Allen) wrench/driver set •...

  • Page 6: Technical Support Information

    European Directive. The effectivity date for compliance is July 1, 2006, at which time Qualstar will certify that its Tape Library products are compliant with the RoHS standard. With the exception of Lead Based Solder, Qualstar will certify that its products are free of all other substances listed in the Directive.

  • Page 7: Table Of Contents

    Table of Contents Introduction ........................1-1 Who Should Read This Manual ................... 1-1 Important Safety Information ..................1-3 Lithium Battery ......................1-4 Description and Theory of Operation ..............2-1 Models ........................... 2-1 General Description ...................... 2-6 2.2.1 Motion Systems ..................... 2-6 2.2.2 Sensors ........................
  • Page 8 3.5.3 Location Designators ................... 3-10 3.5.4 Editing Values ..................... 3-11 The Menu Hierarchy ....................3-13 Displaying the RLS Firmware Revision ..............3-14 Alerts/Faults ....................... 3-14 Dynamic Menus and Menu Items................3-15 The Maintenance Menu ....................4-1 The Maintenance menu ....................4-3 The Maintenance\Display Prevents status screen ............
  • Page 9 5.4.9 The Private\Control Panel status screen ............5-17 5.4.10 The Private\Display A/D status screen ............. 5-17 5.4.11 The Private\Display Locations Menu ..............5-18 5.4.12 The Private\Display Positions status screen ............ 5-19 5.4.13 The Private\DriveBay status screen ..............5-20 5.4.14 The Private\Drive Bay\Alarm Limits status screen ........5-21 5.4.15 The Private\Drive Bay\C? menu ..............
  • Page 10 6.3.1 Pick Failed ......................6-6 6.3.2 Place Failed ......................6-6 6.3.3 Carousel Failed, Carousel Jammed..............6-6 6.3.4 Array Failed, Array Jammed ................6-6 6.3.5 X Axis Jammed ...................... 6-6 6.3.6 X-Axis Obstructed ....................6-6 6.3.7 Z-Axis Jammed ...................... 6-7 6.3.8 Z-Axis Obstructed ....................
  • Page 11 7.6.1 Opening the Top Cover ..................7-11 7.6.2 Closing the Top Cover ..................7-11 Carriage Assembly...................... 7-12 7.7.1 Carriage Assembly Removal Procedure ............. 7-13 7.7.2 Carriage Assembly Replacement ................ 7-14 Carousel Assembly ..................... 7-15 7.8.1 Carousel Removal ....................7-15 7.8.2 Carousel Replacement ..................
  • Page 12 7.17.4 Sensor Master Assembly Replacement .............. 7-60 7.18 Drive Interface Adapter (DIA) ................... 7-61 7.18.1 Drive Interface Adapter Removal ..............7-61 7.18.2 Drive Interface Adapter (DIA) Replacement ............. 7-62 7.19 DFA (Direct Fibre Attach) Duplex Cable ..............7-63 7.19.1 DFA Duplex Cable Removal ................7-63 7.19.2 DFA Duplex Cable Replacement ................
  • Page 13 9.2.1 Installing a Model Expansion Kit ................. 9-2 9.2.2 Style A Chassis Storage Array Removal .............. 9-3 9.2.3 Style A Chassis Storage Array Expansion Kit Installation ........ 9-6 9.2.4 Style B Chassis Storage Array Removal .............. 9-7 9.2.5 Style B Chassis Storage Array Expansion Kit Installation ........ 9-9 9.2.6 Entering the Update Password ................
  • Page 14 This page left blank intentionally. 501510 Rev. S...

  • Page 15: Introduction

    Menu, the Private Menu and instructions for removing and replacing Field Re- placement Units (FRU's). It also contains troubleshooting procedures and after– maintenance testing procedures. The following topics are covered in the RLS-8000 Tape Library Installation and Oper- ation manual (Qualstar document number 501500): • Unpacking Instructions •...
  • Page 16 Table 1-1 Applicable Documents Introduction 501510 Rev. S...

  • Page 17: Important Safety Information

    All of the operating instructions and maintenance procedures in Qualstar manuals must be followed to prevent personal injury or damage to the equipment. In the inter- ests of safety, there are two kinds of warnings used in Qualstar documents, as shown below.

  • Page 18: Lithium Battery

    In addition, useful information and tips may be found throughout the document in the following formats: NOTE SPECIAL ATTENTION to explanatory statements found in a NOTE paragraph will help you avoid mistakes and/or save time. NOTICE A NOTICE box contains additional important information not covered by the other three types of special text: DANGER, CAUTION, or NOTE.
  • Page 19 HERSTELLER ANGABE ERSETZT WERDEN. DIE ENTSORGUNG DES ALTEN IC’S DARF NUR GEMAESS HERSTELLERANGABEN ERFOLGEN. Introduction 501510 Rev. S...
  • Page 20 This page left blank intentionally. Introduction 501510 Rev. S...

  • Page 21: Description And Theory Of Operation

    2. Description and Theory of Operation 2.1 Models            EXIT ENTER MENU READY BUSY FAULT FEATURE/MODEL 4124 4221 4445 4470 Tape Technology Maximum No. of Drives Total Cartridge Capacity Number of Magazines Cartridges per Magazine Barcode Reader Optional...
  • Page 22 FEATURE/MODEL 5116 5244 6227 Tape Technology SAIT SAIT Super DLT Maximum No. of Drives Total Cartridge Capacity Number of Magazines Cartridges per Magazine Barcode Reader Optional Optional Optional LVD/SE SCSI Standard Standard Interface Personality Module (IPM) 2-GB Fibre Channel Interface (IPM) Optional Optional Q-Link Remote Manager...
  • Page 23 Description and Theory of Operation 501510 Rev. S...
  • Page 24 FEATURE/MODEL RLS-8216C RLS-8216CD RLS-8236C RLS-8236CD Tape Technology Maximum No. of Drives Total Cartridge Capacity Number of Magazines Cartridges per Magazine Barcode Reader Standard Standard Standard Standard Q-Link Remote Manager Standard Standard Standard Standard Quick swap tape drive carriers Standard Standard Standard Standard Standard Power Module Output...
  • Page 25 Figure 2-1 Model Number Identification Scheme This manual applies to all models. The installation and operation of the various mod- els is virtually identical. Differences among the models are noted where required. “A” Dimension “B” Dimension .7” Model 1.8 cm 36.9”...

  • Page 26: General Description

    61 / 28 81 / 37 RLS-4221 67 / 30 87 / 39 RLS-4445 87 / 39 107 / 49 RLS-4470 92 / 42 112 / 51 RLS-5116 108 / 49 138 / 63 RLS-5244 151 / 68 181 / 82...

  • Page 27: Sensors

    12 positions). The magazines are identified MA through MI or MK and the magazine in the right front corner is accessible by the Handler. The RLS-4470 utilizes a patented storage array that holds 14 magazines in a rectangular array that is 2 magazines wide and 8 magazines deep. Two of the possible 16 magazines are missing in order to facilitate movement of the other 14.
  • Page 28 • Door Locked This indicates that the door lock is fully turned to the locked position. The sensor is located on the Door Lock Sensor PCBA and feeds back to the Sensor Master PCBA. • Carousel on Face This indicates that the carousel is aligned on a face. The sensor is located on the Carousel PCBA and it feeds back directly to the Executive PCBA.
  • Page 29 sub-carrier band selection, automatic gain control, and signal detection, which allow it to run directly off a processor. • Z Home The detector is located on the Interconnect PCBA, and the emitter is lo- cated on the X Clear PCBA. Both devices are operated by the Sensor Mas- ter PCBA.

  • Page 30: Barcode Reader

    Qualstar. Barcode labels must conform to ANSI/AIM BCI-1995, Uniform Symbology Specifica- tion Code 39. Please refer to PIN-040 at www.qualstar.com (click on Support tab) for more information. By default, the RLS expects a modulus 43 check character at the end of each label.

  • Page 31: Component Identification

    2.3 Component Identification Most of the major components are common to all models. The number of Tape Drives depends upon the RLS model and the number of drives installed. Optional, model-dependent features: • Barcode Scanner Assembly • 2-Gigabit Fibre Channel Interface •...

  • Page 32: Handler

    NOTE Left and Right is defined when viewing the RLS from the front. Handler/Carriage Assembly Cartridge Magazines Control Panel Bezel Front Panel/Door Assembly Carriage VIOP Door Tape Drives Figure 2-4 RLS – as seen from the front 2.3.2 Handler Figure 2-5 shows the major components of the RLS cartridge handler. All RLS models use the same Handler.

  • Page 33: Field-Replaceable Units (Frus)

    Figure 2-5 RLS Handler (some parts removed for clarity) 2.3.3 Field-Replaceable Units (FRUs) Many of the library's major components are available separately as Field-Replaceable Units (FRUs). Sometimes referred to as spare parts. These components can be re- moved and replaced in the field by qualified personnel. See Chapter 7 for a complete list of FRUs, their part numbers and removal/replacement instructions.

  • Page 35: The Operator Interface

    Front Panel/Door can be opened if the RLS has not re- ceived a Prevent Media Removal command from a host computer. The key can be re- moved from the door lock in either position. All Qualstar tape libraries use the same key.

  • Page 36: The Menu Control Key

    Display EXIT Control Keys ENTER MENU READY BUSY FAULT Status LEDs Figure 3-2 RLS Control Panel 3.2.1 The MENU Control Key Press the MENU key to enable the menu system. The menu system can be used with- out interrupting ongoing changer operations. If the Top Menu is not displayed, press- ing the MENU key at any time always returns control to the Top Menu (Figure 3-3).

  • Page 37: The Enter Control Key

    3.2.3 The ENTER Control Key The ENTER key behaves as follows: • If the item pointer is pointing at a sub-menu (indicated by a leading bul- let), pressing ENTER will display the selected sub-menu. O•••••Element Status •Display •Find Label INITIALIZE Skip Labels: NO INVALIDATE •...

  • Page 38: The (Daisy) Key

    key while the Top Menu is displayed to exit the Menu mode and return to the operat- ing display. 3.2.5 The (Daisy) Key If the menu system is not already active, pressing the (Daisy) key will open the menu. Press the (Daisy) or MENU key twice to close the Quick Operation menu system.

  • Page 39: Open & Park Right Command

    3.3.2 OPEN & PARK RIGHT command NOTE The OPEN & PARK RIGHT command will not appear if the Front Panel/Door is locked by the Door Lock or by a Prevent Media Removal command from a host computer. command will unlock the Front Panel/Door and move OPEN &...

  • Page 40: Un)Load Library Command

    3.3.6 (UN)LOAD LIBRARY command NOTE The (UN)LOAD LIBRARY command will not appear if it is locked by the Door Lock or by a Prevent Media Removal command from a host computer. This command unlocks the Front Panel/Door and allows the user to remove or install any number of cartridges in the magazine or fixed slots (RLS-4124 and 4221 only).

  • Page 41: The Status Leds

    3.3.7 The Status LEDs The three status LEDs display the current operational status of only the RLS Medi- um-changer. Only one of them is illuminated at a time and they have the following significance: NAME COLOR INDICATION READY GREEN The RLS is ready to accept commands BUSY AMBER The RLS is busy executing a command...

  • Page 42: Menu Elements

    Display line one gives the title of the current menu or function. The RLS will always try to spell out menu names as completely as possible in the 20 characters available. A series of leading dots indicates that the next higher menu is the Top Menu.

  • Page 43: Values

    There is no roll-over between digits. Example: Qualstar RLS-8236 3.5.2.3 Multiple Choice Values Each multiple-choice value has its own list of valid choices. These values are not ed- itable.

  • Page 44: Location Designators

    NOTICE The values displayed are always the actual values. If a displayed value is changed in the display, it is immediately changed within the system. If it is necessary to change back to an original value, the displayed value must be changed back to the original value.

  • Page 45: Editing Values

    pF1... The leftmost Fixed location (RLS-4124 & 4221 only) p..An unassigned location Table 3-4 Location Designator Examples By changing the Space character from a “ ” to an “ ”, “ ”, “ ” or “ ” you can view the SCSI element address (0–65535) of a physical location described in the physical space of logical libraries a, b, c, or d.
  • Page 46 Remember to take advantage of the automatic key repeat feature by holding down ei- ther the (UP) or the (DOWN) key. The system will never allow making any value invalid. The choice for each digit is limited to valid values. For example, valid values for SCSI ID’s range from 00 to 15. The range of some valid values may change with a system's particular configuration.

  • Page 47: The Menu Hierarchy

    Tape Drive Refer to Chapter 6 in the RLS-8000 Tape Library Installation and Operation Manual (Qualstar document number 501500) for the ranges of location values and their phys- ical locations. To select a different designator, place the cursor on the letter and use the (UP) or (DOWN) key to select a different letter.

  • Page 48: Displaying The Rls Firmware Revision

    The Operation menu is designed for the user, and lets the user perform off-line tasks associated with the operation of the RLS. The Operation menu is described in detail in the RLS-8000 Tape Library Installation and Operation Manual (Qualstar docu- ment number 501500).

  • Page 49: Dynamic Menus And Menu Items

    3.9 Dynamic Menus and Menu Items Dynamic menus and menu items only appear if all the required conditions for the menu have been configured and satisfied. For example, the Clean Drive menu only appears when all conditions are correct. Additionally, the Operation\Sequential menu will only appear when one or more Tape Drives are configured for Sequential operation.
  • Page 50 This page left blank intentionally. 3-16 The Operator Interface 501510 Rev. S...

  • Page 51: The Maintenance Menu

    The Maintenance Menu The Maintenance menu is used to display detailed information about the RLS and its operating history, and to test the functionality of the liquid crystal display and menu control keys. The Maintenance menu is available to the system user and is considered safe.
  • Page 52 Continued from Figure 4-1 Figure 4-2 Maintenance Menu (Part 2) NOTE The menus in this chapter reflect revision 0.122 of the operating firmware. If an earlier revision of the firmware is being used, some menu items may not appear in the menus. The Maintenance Menu 501510 Rev.

  • Page 53: The Maintenance Menu

    4.1 The Maintenance menu •••••••••Maintenance •Display Prevents •Display Revision •Display Stats. •Display Voltage •Fibre Channel •Log dddddddddd •Test Inventory •Test Keyboard •Test LC Display menu contains many sub-menus that contain only displayable Maintenance items. Displayable items only inform, they contain no editable values or functions. We prefer to call sub-menus containing only displayable items, status screens.

  • Page 54: The Maintenance\Display Revision Status Screen

    4.3 The Maintenance\Display Revision status screen M•••Display Revision Date: mm/dd/yyyy Part Number:700118 Revision: d.dd Checksum: xxxx status screen displays the current revision level of the op- Display Revision erating firmware and the unique identification number of the RLS. The values dis- played include: •...

  • Page 55: The Maintenance\Display Voltage Status Screen

    • Filter This value is the number of minutes since the Air Filter was last changed. • Grips This value is the number of times that the cartridge Gripper mechanism has been cycled. • Minutes This value is the number of power-on minutes. •...

  • Page 56: The Maintenance\Fibre Channel Menu

    4.6 The Maintenance\Fibre Channel menu M••••••Fibre Channel •Info •Log sub-menu contains two status screens, Info and Log. The Info Fibre Channel screen displays version and environmental information from the Fibre Channel Inter- face Personality Module (IPM). The Log screen accesses and displays the Fibre Chan- nel IPM’s internal event log.
  • Page 57 • FW Rev This value identifies the firmware revision. • Loader Rev This value identifies the loader revision. • Prod. Id. This value identifies the product model name. • This value identifies the board serial number. • +3.3V This value displays the +3.3V regulator output. •...

  • Page 58: The Maintenance\Log Menu

    SCSI interface or Handler operation problems. The logging system is most effectively used by a field service person who is working under the direction of a Qualstar Technical Support technician. First, the field service person reports a problem's symptom(s) to a Qualstar Technical Support technician, then the technician directs the field service person to look only at problem-specific logged data.

  • Page 59: Data Logging - General Description

    The logging system is most effectively used by a field service person who is working under the direction of a Qualstar Technical Support technician. The Maintenance Menu...

  • Page 60: The Maintenance\Log\Display\Entry Menu

    4.9 The Maintenance\Log\Display\Entry menu ML . Display ..Entry At:ddddddddd.ddddd BDC: Carousel: Carrier: Clean: Configuration: OFF Contend: Control: DriveBay: FC Events: FC Replies: FC States: I2c: Inventory: Pic: RBT Actions: RBT Activity: RBT Events: RBT Isr: RBT Job: RBT Operation: OFF RBT Results: SCSI Commands: SCSI Interrupt:OFF...

  • Page 61: The Maintenance\Test Inventory Menu

    Refer to the Configura- tion\Advanced\Log section in the RLS-8000 Tape Library Installation and Operation Manual (Qualstar document number 501500) for details. The user can also use the Log\Entry menu to turn the data display class masks on or off, as the user can do with the Log menu.
  • Page 62 screen (Up, Ex, Re, Do, En, Me). If a key is pressed and held down, a blinking asterisk (*) appears on the screen next to the key's abbreviation. If an asterisk does not appear when a key is pressed and held down, it is probably because the key bounced when it was pressed.

  • Page 63: The Maintenance\Test Lc Display Status Screen

    4.12 The Maintenance\Test LC Display status screen The RLS uses a four-line Liquid Crystal Display that displays 20 characters per line. This status screen uses three different test screens to check the operation of the dis- play. After selecting the Maintenance\Test LC Display screen, use either the (UP) (DOWN) key to select any one of the three test screens.
  • Page 64 This page left blank intentionally. 4-14 The Maintenance Menu 501510 Rev. S...

  • Page 65: The Private Menu

    The Private Menu The Private Menu 501510 Rev. S...
  • Page 66 Figure 5-1 The Private Menu (Part 1) Continued in Figure 5-2 Continued from Figure 5-1 Figure 5-2 The Private Menu (Part 2) The Private Menu 501510 Rev. S...

  • Page 67: Introduction

    ). The lock is controlled by opening or closing the Front Pan- Door el/Door. Refer to the RLS-8000 Tape Library Operation and Installation Manual (Qualstar document number 501500) for a complete discussion of RLS security locks. C•••••••••••Security Configuration: Inventory:...

  • Page 68: Master Lock

    5.2.3 Disabling the Master Security Lock NOTE See the RLS-8000 Tape Library Installation and Operation Manual (Qualstar document number 501500) for details about the RLS Security options. Follow the instructions below, which assume that all RLS security locks are set to to disable the security lock.
  • Page 69 Close the Front Panel/Door. The Private Menu 501510 Rev. S...

  • Page 70: Enabling The Private Menu

    5.3 Enabling the Private Menu NOTE Not all items shown in the menu illustrations appear all the time. For example, some items (like Carousel) are model-dependent. Carousel appears in the Private menu only if the unit’s model number is set to a carousel model in the Configura- tion\Advanced\Changer\Mechanics menu.
  • Page 71 Top Menu •Configuration •Maintenance •Operation •Private NOTE Passwords are case-sensitive. Be sure to use the correct capital and lower-case letters while setting passwords. Turn the power on. Press the MENU key to display the Top Menu Top Menu •Configuration •Maintenance •Operation Use the (DOWN) key to move the pointer to...
  • Page 72 Press the ENTER key to start editing the value (entering a password). Access A flashing cursor should appear at the first character's position. •••••••••••••Private Access: ?????????? •Adapter •Cabling •Calibration CALIBRATE CLEAR ACCESS •Configuration •Control Panel •Display A/D •Display Locations •Display Positions •Drivebay •Executive •I2c...

  • Page 73: Clearing The Password

    5.3.3 Clearing the Password Clearing (removing) the current password prevents unauthorized personnel from ac- cessing the menu and accidentally disabling the RLS. The current pass- Private word should always be removed after the service technician finishes using the Private menu. Three things happen when a user clears the password: •...

  • Page 74: The Private\Calibrate Command

    The Private menu is only visible after the proper access word has been entered as de- scribed in Section 5.3. Menu items that are shaded are for Qualstar personnel use on- ly and are not described within this manual. Remember that status screens are for display purposes only and contain no editable items.
  • Page 75 command causes the RLS to: CALIBRATE • Determine the Horizontal (X-Axis) position(s) of the magazine(s). • Determine the Horizontal (X-Axis) positions of the fixed slots (RLS-4124 and 4221 only). • Verify that the Carriage can sense its horizontal (X-Axis) home position (right end of horizontal travel), using the X-Axis Home Sensor.

  • Page 76: The Private\Clear Access Command

    5.4.2 The Private\CLEAR ACCESS command This command is used to clear the Access value (the active password) and defeat Pri- vate menu access, as explained in Section 5.3.3. 5.4.3 The OPEN VIOP WINDOW command This command moves the Handler to unlatch the VIOP window. The window must be manually closed before the Handler can be again moved.

  • Page 77: The Private\Cabling Status Screen

    CALIBRATION command. If, for example, the user encounters some particularly dif- ficult Handler problem, it may become necessary to relay the data on this screen to a Qualstar Technical Support technician. The Calibrated value and the Valid value indicate whether or not the calibration data determined by the CALIBRATION command is within acceptable limits.

  • Page 78: The Private\Configuration Menu

    • X Storage This value is the position of the first magazine storage slot. • Z Storage This value is the insertion distance for the magazine slots. 5.4.8 The Private\Configuration menu P••••••Configuration •Defaults Demonstrations:YES •Limits •SCSI 5.4.8.1 Demonstrations NOTE This item is locked by both the Master Security Lock and the Configuration Lock. This menu allows for the menu to be hidden.
  • Page 79 Example 1: The default text used on line 1 of the main display for an RLS-4221 is . However, an operator can enter custom data (e.g., different Qualstar RLS-4221 text) for the main display line 1 over the SCSI bus, or by using the menu.
  • Page 80 • SCSI Revision Allows for vendors or resellers revision tracking name to be entered which will replace the system’s default menu display text (X.XX). • CLEAR Evoking the CLEAR command will eliminate all data entries in the Private/ Defaults menu and all the systems menu display text will return to the system defaults.

  • Page 81: The Private\Control Panel Status Screen

    5.4.9 The Private\Control Panel status screen P••••••Control Panel Address: Type: dddddddddd Rev: ddd.ddddd-ddd Mode: NORMAL +5V: dd.dd Door Latch: Temperature:ddd.dC VIOP Door Latch: 0 The following data is displayed on the Control Panel Status screen: • Address The I C address of the Serial Control Panel microprocessor. •...

  • Page 82: The Private\Display Locations Menu

    +3.3V The Executive PCBA +3.3V Regulator Output Table 5-1 A/D Converter Channels 5.4.11 The Private\Display Locations Menu P••Display Locations Location: llllll Ejected: FALSE EjectedValid:FALSE Label Error: FALSE Label Valid: FALSE Label: ?????????? Occupied: FALSE Occup.Valid: FALSE Present: FALSE Pres. Valid: FALSE Source Loc.:llllll Source Valid:FALSE Type:...

  • Page 83: The Private\Display Positions Status Screen

    Value Type Description Location Location Enter the location of the item you wish to query. Ejected TRUE/FALSE A TRUE value indicates a tape is in the ejected position (Tape Drives only). EjectedValid TRUE/FALSE A TRUE indicates the Ejected value is known to be correct. Label Error TRUE/FALSE A TRUE value indicates that no label was detected during scanning.

  • Page 84: The Private\Drivebay Status Screen

    • Period X Used primarily for diagnostics, this value represents the period of time that it takes for the Hall-Effect sensors in the X-Axis brushless DC motor to move be- tween two points. The maximum value of 65,535 will be shown when the motor is not moving.

  • Page 85: The Private\Drive Bay\Alarm Limits Status Screen

    • Alarm An alarm occurs when this value is and the +24V supply exceeds its limits. • The +5V supply voltage to the Drive Bay. • Alarm An alarm occurs when this value is and the +5V supply exceeds its limits. 5.4.14 The Private\Drive Bay\Alarm Limits status screen PD••••••Alarm Limits 24V Low:...
  • Page 86 Channel Model RLS-4124 RLS-4221 RLS-4445 RLS-4470 RLS-5116 RLS-5244 RLS-6227 RLS-8116 RLS-8202 RLS-8204 RLS-8216H RLS-8236 RLS-8244 RLS-8404H Table 5-3 Tape Drive T? Channel Assignments by Model Tape Drive Assemblies plug into the front of the Drive Bay board. Drive Interface Adapter boards plug into the rear of the Drive Bay board. There are presently two types of DIA boards as shown in Table 5-4 below.

  • Page 87: The Private\Drive Bay\C?\Carrier Status Screen

    5.4.16 The Private\Drive Bay\C?\Carrier status screen PD•C?••••••••Carrier Address: Type: dddddddddd Rev: ddd.ddddd-ddd Mode: NORMAL Mdl:?????????????? SN:??????????????? TapeInside: FALSE +5V: Alarm: Voltage: dd.ddd +12V: Alarm: Voltage: dd.ddd Inrush Limiter: ON Alarm: SplVoltage:dd.ddd Alarm: LmtVoltage:dd.ddd Termination: Alarm: Temperature:ddd.dC Alarm: status screen displays all of the status for Private\DriveBay\C?\Carrier the selected (?) Drive Carrier.

  • Page 88: The Private\Drive Bay\C?\Dia Status Screen

    • Alarm This value is if the +5V-switching regulator’s output voltage is unaccepta- ble. • Voltage The +5V-switching regulator’s output voltage. • +12V This value is if the RLS has commanded the Drive Carrier to turn on its +12V switching regulator that supplies power to its Tape Drive. •...

  • Page 89: The Private\Drive Bay\Power ? Status Screen

    • Type Presently Drive Interface Adapter boards are PASSIVE LVD/MSE-160 available. Refer to Table 5-5. • Control The control bits sent to the DIA board. • Status The status bits reported by the DIA board. Description Module Remarks PASSIVE 501677-01-7 Hot-pluggable - SCSI connections opened when a drive is removed.

  • Page 90: The Private\Executive Status Screen

    • Alarm FAN is normal. indicates the failure of the fan. Note that Left Right the two fans run off the shared +24V bus. Both fans continue to run when one of the two Dual-Redundant Power Supply Modules fails. • Alarm Temperature is normal.

  • Page 91: The Private\Magazine Menu

    •Carousel •Storage Array status screen shows the status of Carousel or Storage Ar- Private\Magazine ray. Menu items that are shaded are for Qualstar personnel use only and are not de- scribed within this manual. 5.4.20.1 ABORT Command This command will immediately stop Carousel or Storage Array motion.

  • Page 92: The Private\ Sensors Status Screen

    5.4.21 The Private\ Sensors status screen P••••••••••••Sensors Address: Type: dddddddddd Rev: dd.ddddd-ddd Mode: NORMAL Pcb:?????????????? •Burst Parameters DoorLocked: •Drive1: •Drive2: •Drive3: •Drive4: •Fixed1: •Fixed2: •Fixed4: •GripperHome: •Magazine: •MagazineSlot1: •MagazineSlot2: •MagazineSlot3: •MagazineSlot4: •MagazineSlot5: •MagazineSlot11: 0 •MagazineSlot02: 0 •MagazineSlot20: 0 •MagazineSlot03: 0 •MagazineSlot34: 0 •XClear: XHome:...
  • Page 93 DoorLocked A value of 1 indicates the Front Panel/Door is locked by the keylock. The following items are sub-menus with status values that indicate the sensor’s state. The sub-menus are intended for use only by Qualstar personnel. • Drive? A value of 0 indicates a tape is present in the mouth of the drive but not fully inserted.
  • Page 94 Slot\Model: RLS-4xxx RLS-5xxx/8xxx RLS-62xx MagazineSlot1 MagazineSlot11 MagazineSlot11 MagazineSlot2 MagazineSlot02 MagazineSlot20 MagazineSlot3 MagazineSlot03 MagazineSlot34 MagazineSlot4 MagazineSlot34 MagazineSlot5 Table 5-9 Magazine Sensor Slot Assignments 5-30 The Private Menu 501510 Rev. S...

  • Page 95: Troubleshooting

    Troubleshooting 6.1 Faults without Fault Messages There are several possible failure modes that render the Executive processor and the Serial Control Panel inoperative. Failure of these systems will not result in any help- ful hints about the possible source of failure. This section lists the known failures that will render the RLS inoperative without telling you why.

  • Page 96: When The Power Is Turned On: The Handler Moves Normally And The Lcd Is Illuminated, But It Does Not Show Text

    6.1.4 When the power is turned on: the Handler moves normally and the LCD is illuminated, but it does not show text. The LCD display cable is not properly connected or the cable is damaged. The LCD display has failed. The Control Panel microprocessor has failed.

  • Page 97: Bcr Failed (Bcr Is The Barcode Reader)

    6.2.4 Not Configured The library is not configured. Configure the library as described in the Installation and Operation Manual (Qualstar document number 501500). 6.2.5 Carousel Failed, Carousel Jammed The carousel mechanism failed to move successfully or is jammed. Open the Top Cov- er (see Section 7.6) and check that all the magazines and cartridges on the carousel...

  • Page 98: Z Failed To Home

    that there is not a loose cartridge in the Handler (if a cartridge is in the Handler, and it is properly gripped, this will not cause a problem.) A failed infrared emitter or de- tector could also be responsible. A large piece of dust or an errant barcode label could also cause this failure.
  • Page 99 Check the cable between the Storage Array and the Drive Bay PCBAs. Go to the menu to see if any cables are unplugged. Private\Cabling Troubleshooting 501510 Rev. S...

  • Page 100: Operating Fault Messages

    6.3 Operating Fault Messages These Fault Messages will occur during normal operation of the library. 6.3.1 Pick Failed The library failed to pick a cartridge from a Magazine Slot or Tape Drive. Check that there are no loose magazines or cartridges in the library. Check that the drives are properly seated and the locking lever is fastened.

  • Page 101: Z-Axis Jammed

    there is not a loose cartridge in the Handler. If there is a cartridge is in the Handler, and it is properly gripped, this will not cause a problem. 6.3.7 Z-Axis Jammed The Handler’s Z-Axis (insertion) is unable to move freely. Check that there are no loose magazines or cartridges in the library.

  • Page 102: Fan Failed

    6.3.12 Fan Failed One of the two fans in the Power Supply Module is not turning at full speed. If the fan is not obstructed (by cable ties, etc.), replace the entire Power Supply Module. The RLS must be powered down to accomplish this task. 6.3.13 Supply Failed This message should never occur with a 125 or 160-watt Power Supply Module.

  • Page 103: No Source Drive

    6.4.7 No Source Drive A move was initiated from a Tape Drive that is not installed. 6.4.8 Tape Not Ejected A move was initiated from a Tape Drive that has not yet ejected its cartridge. 6.4.9 The Door is Locked A command was given to open the Front Panel/Door but it is physically locked.

  • Page 104: Calibration Failed

    6.5.5 Calibration Failed Calibration has failed. Make sure the library is set up correctly for calibration and re- try. 6.5.6 Opto Cal Failed One or more of the optical sensors failed to calibrate properly. Make sure the library is set up correctly for calibration and retry. Make sure there is no debris blocking any of the optical sensors or emitters.

  • Page 105: Field-Replaceable Units (Frus)

    Some of the FRUs are mechanical assemblies while others are Printed Circuit Board Assemblies (PCBAs). Table 7-1 lists all of the RLS FRUs, their Qualstar part numbers and the time esti- mated for an experienced technician to remove and replace a FRU for the first time.
  • Page 106 on the RLS. At a minimum, touch an unpainted portion of the RLS chassis be- fore handling any PCBAs. NOTE Left and right sides of the RLS are referred to throughout this chapter. Left and right are defined when viewing the RLS from the front. Please remember this important concept. Field–Replaceable Units (FRUs) 501510 Rev.
  • Page 107 FRU Description FRU Part Section Time* Calibration Number Required Carriage Assembly (4124/4221) 510180-01-1 Carriage Assembly (4445/4470) 510180-14-4 Carriage Assembly 510180-12-8 (5116/8116/8202/8216H/8236/8236D) Carriage Assembly 510180-15-1 (52/62/8204/8204D/8244/8244D/8244D/8404/ 8404D/8444/8444D) Please contact Carriage Assembly with Barcode Reader technical support. Assembly (4124/4221) Please contact Carriage Assembly with Barcode Reader technical support.
  • Page 108 FRU Description FRU Part Section Time* Calibration Number Required Tape Drive Assembly (IBM LTO 5, DFA) 501903-84-3 7.11 Tape Drive Assembly (IBM LTO 5, DFA, Ext) 501903-85-0 7.11 Tape Drive Assembly (IBM LTO 5, SAS) 501903-86-8 7.11 Tape Drive Assembly (IBM LTO 5, SAS, Ext) 501903-87-6 7.11 Tape Drive Assembly (IBM LTO 5, HH DFA)

  • Page 109: Field Upgrades

    FRU Description FRU Part Section Time* Calibration Number Required Power Supply (125W) 510170-01-2 7.21 Power Supply (250W) 510170-02-0 7.21 Power Supply (250W, Dual Redundant) 510170-03-8 7.21 Power Supply (160W) 510170-04-6 7.21 Fixed Slots (RLS-4124 & 4221 only) 500712-01-3 7.22 Air Filter 510096-01-9 7.23 * The estimated time in minutes to remove and replace the FRU for the first time by an expe-...
  • Page 110 Name Section Tape Drive Assembly (IBM LTO-4, HH LVD) 501903-83-5 7.11 Tape Drive Assembly (IBM LTO-3, DFA) 501903-63-7 7.11 Tape Drive Assembly (IBM LTO-3, DFA, Ext) 501903-67-8 7.11 Tape Drive Assembly (IBM LTO-4, DFA) 501903-64-5 7.11 Tape Drive Assembly (IBM LTO-4, DFA, Ext) 501903-69-4 7.11 Tape Drive Assembly (IBM LTO 5, DFA)

  • Page 111: Required Tools And Materials

    1/4-inch Nutdriver or Open-Ended Wrench Diagonal Cutters Long Nose Pliers Small Mirror (optional) Flashlight (optional) Table 7-3 Required Tools The materials listed in Table 7-4 are required when replacing the indicated FRUs. Qualstar Manu- Mfgr’s Description Where Used facturer 669-1001-9...

  • Page 112: Opening The Front Panel/Door

    7.4 Opening the Front Panel/Door When the RLS is powered-on, the Front Panel/Door can be opened as follows: Unlock the Front Panel/Door by turning the key clockwise. See Section 3.1. Press the key to open the Quick Menu. The key only works when the RLS is not already in the menu system.

  • Page 113: Rack-Mounted Libraries

    Emergency Unlatch Hole Paper Clip Window Display Figure 7-1 View of the Emergency Unlatch Hole in the Front Panel/Door 7.5 Rack-Mounted Libraries Rack-mounted RLS libraries must be extended from their racks for replacing any in- ternal FRUs. Only front- or rear-mounted FRUs can be replaced without first extend- ing the RLS out from the rack.

  • Page 114: Extending The Rls From The Rack

    7.5.1 Extending the RLS from the Rack Remove power from the RLS by first pressing the power switch off and then re- moving the power cord (two power cords if dual-redundant power supply mod- ules are installed). Disconnect any cables that may prevent the library from being extended fully. Open the Front Panel/Door as described in Section 7.4.

  • Page 115: Top Cover

    With the Front Panel/Door open, use a No. 2 Phillips screwdriver to reinstall the two screws that secure the RLS to the front rack posts. See Figure 7-2. Gently lift and push the Front Panel/Door until it latches shut. Reconnect any cables that were disconnected in of Section 7.5.1. 7.6 Top Cover Tools Required: No.

  • Page 116: Carriage Assembly

    Carriage Assembly is installed in the library. See Figure 7-4. The label will read 510180-xx-x. If the part number does not match those listed above, please contact Qualstar Technical Support to obtain the correct replacement Carriage Assembly. The Carriage Assembly contains the Handler that moves laterally and carries the Gripper Assembly and the optional Barcode Reader Assembly.

  • Page 117: Carriage Assembly Removal Procedure

    Use these holes for lifting the Carriage Assembly. Carriage Assembly Control Panel Front Panel/Door Assembly Handler Figure 7-4 Carriage Assembly shown with Front Panel/Door Top Cover Open 7.7.1 Carriage Assembly Removal Procedure Remove power from the RLS by first pressing the power switch off and then re- moving the power cord (two power cords if dual-redundant power supply mod- ules are installed).

  • Page 118: Carriage Assembly Replacement

    Figure 7-5 Bottom View of the RLS showing the Carriage Assembly Screws CAUTION Only use the holes in its top of the Carriage Assembly to lift it. Reaching under- neath its top plate may damage the assembly by bending the delicate drive shafts. Place the thumb and second finger of each hand into the pair of grip holes on the left and right sides of the Carriage Assembly top plate.

  • Page 119: Carousel Assembly

    This procedure assumes that the Carriage Assembly was removed in Section 7.7.1. Place the Carriage Assembly on its backside on top of the chassis and then posi- tion it so that the ribbon cable can reach its mating connector. See Figure 7-6. Connect the ribbon cable to the CARAGE connector.
  • Page 120 Disconnect the ribbon cable from the DRVBAY connector on the 8mm Carousel PCBA. See Figure 7-7. Slip the ribbon cable out from under the two plastic re- tainer clips. If the RLS is a tabletop model, carefully turn the RLS on its left side (as seem from the front) so that the Carousel Assembly mounting screws located on the bottom of the chassis can be accessed.

  • Page 121: Carousel Replacement

    Carousel Mounting Screws (4) Figure 7-8 Carousel Mounting Screws Located on the Bottom of the RLS 7.8.2 Carousel Replacement This procedure assumes the carousel was removed in Section 7.8.1. Place the carousel assembly into the chassis and align its threaded mounting holes with the holes in the bottom of the chassis.

  • Page 122: Storage Array

    7.9 Storage Array RLS-4445 (8mm) P/N 510172-01-8 RLS-4470 (8mm) P/N 510173-01-6 RLS-5244 (SAIT) P/N 510172-03-4 RLS-6227 (SDLT) P/N 510172-02-6 RLS-8202/8236/8236C/8236CD/8236D (LTO) P/N 510172-02-6 RLS-8204/8204D/8244/8244D/8404/ (LTO) P/N 510172-03-4 8404D/8444/8444D Cars of the Storage Array Figure 7-9 The Storage Array RLS libraries will have one of two differing chassis configurations. Check the rear of the library to determine which style it is.

  • Page 123: Style A Chassis Storage Array Removal

    8244, 8244D, 8404, 8404D, 8444 and 8444D storage arrays move freely and can easily be arranged so that magazines can be removed. The RLS-4470 storage ar- ray must be aligned with the wide end of its cams facing towards the front of the library before the cars will move freely.
  • Page 124 Remove the Tape Drive(s) currently installed in the left half of the Drive Bay (the left drive for all models except the RLS-44xx where the two left drives must be removed – see Section 7.11.1 for details). NOTE In the next step a small mirror and flashlight may be helpful to see the ribbon cable con- nection.
  • Page 125 EXEC Connector SENSOR Connector DRVBAY Connector Figure 7-12 Top Connectors on the Interconnect PCBA Interconnect PCBA Mounting Screws (8) Front of RLS Figure 7-13 Interconnect PCBA Mounting Screws (Left Side) Remove the eight No. 1 Phillips screws that secure the Interconnect PCBA from the left side of the chassis as shown in Figure 7-13.
  • Page 126 Unplug the cable at the right end of the Sensor Slave Assembly as shown in Fig- ure 7-38. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the front) so that the Storage Array mounting screws located on the bottom of the li- brary can be accessed.
  • Page 127 Front of RLS Rear of RLS Storage Array Mounting Screws (5) for RLS-42xx, 6227, 8202, 8236, 8236C, 8236CD & 8236D (3) for RLS-4470 shown with the * Front of RLS Rear of RLS RLS-5244, 8204, 8204D, 8244,8244D, 8404, 8404D, 8444 & 8444D Storage Array Mounting Screws Field–Replaceable Units (FRUs)

  • Page 128: Style A Chassis Storage Array Replacement

    Figure 7-14 Storage Array Mounting Screws located on the Bottom of the RLS 7.9.2 Style A Chassis Storage Array Replacement This procedure assumes that the Storage Array was removed in Section 7.9.1. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the front) so that the Storage Array mounting screws located on the bottom of the li- brary can be accessed.

  • Page 129: Style B Chassis Storage Array Removal

    8244D, 8404, 8404D, 8444 and 8444D storage arrays move freely and can easily be arranged so that magazines can be removed. The RLS-4470 storage array must be aligned with the wide end of its cams facing towards the front of the li- brary before the cars will move freely.
  • Page 130 NOTE In the next step a small mirror and flashlight may be helpful to see the ribbon cable con- nection. In the rear left corner of the Drive Bay, just past the drive platform, is a ribbon cable running from left to right. Pull that cable to the right to unplug it from the Storage Array Assembly.
  • Page 131 Set the RLS chassis upright. Grasp the front and the rear of the Storage Array Assembly and gently lift it up and then out through the rear of the chassis. See Figure 7-15. Field–Replaceable Units (FRUs) 7-27 501510 Rev. S...

  • Page 132: Style B Chassis Storage Array Replacement

    7.9.4 Style B Chassis Storage Array Replacement This procedure assumes that the Storage Array was removed in Section 7.9.3. If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the front) so that the Storage Array mounting screws located on the bottom of the li- brary can be accessed.

  • Page 133: Front Panel/Door Assembly (Bezel)

    7.10 Front Panel/Door Assembly (Bezel) RLS-4124 (8mm) P/N 510179-02-1 RLS-42/44xx (8mm) P/N 510179-01-3 RLS-5116 (SAIT) P/N 510179-02-1 RLS-5244 (SAIT) P/N 510179-01-3 RLS-6227 (SDLT) P/N 510179-01-3 RLS-8116 (LTO) P/N 510179-02-1 RLS-8202/8204/8204D/8236/ 8236D/8244/8244D (LTO) P/N 510179-01-3 RLS-8216C/8216CD/8236C/8236CD (LTO) P/N 510179-02-1 RLS-84xx (LTO) P/N 510179-01-3 The Carriage Assembly must be removed from the RLS before the Front Panel/Door assembly can be replaced.

  • Page 134: Front Panel/Door Assembly Replacement

    7.10.2 Front Panel/Door Assembly Replacement This procedure assumes that the Front Panel/Door Assembly was removed in Section 7.10.1. The four pan-head screws that held the large and small links were originally installed with Loctite 242 thread locking adhesive. These screws should again be locked in place when replacing the Front Panel/Door Assembly.
  • Page 135 Rack Mounting Brackets Front Panel/Door Linkage (2 sets) Front Panel/Door Figure 7-16 Front Panel/Door Assembly in the opened position Left Side Right Side 3 Screws 3 Screws Figure 7-17 The Rack Mounting Bracket Screws Field–Replaceable Units (FRUs) 7-31 501510 Rev. S...
  • Page 136 Large Link Screw (Loctite) Large Link Small Link Screw (Loctite) Small Link Front Panel/Door Figure 7-18 Front Panel/Door Linkage 7-32 Field–Replaceable Units (FRUs) 501510 Rev. S...

  • Page 137: Tape Drive Assembly

    7.11 Tape Drive Assembly Description 501903-10-8 Tape Drive Assembly, AIT-2, LVD 501903-11-6 Tape Drive Assembly, AIT-3, LVD 501903-14-0 Tape Drive Assembly, AIT-4, LVD 501903-15-7 Tape Drive Assembly, AIT-5 LVD 501903-55-3 Tape Drive Assembly, HP LTO 2, HH LVD 501903-60-3 Tape Drive Assembly, IBM LTO 1, LVD 501903-61-1 Tape Drive Assembly, IBM LTO 2, LVD 501903-62-9...
  • Page 138 a straightened paper clip into the hole in the Front Panel/Door. See Figure 7-1 in Section 7.4. 7-34 Field–Replaceable Units (FRUs) 501510 Rev. S...

  • Page 139: Tape Drive Assembly Removal

    7.11.1 Tape Drive Assembly Removal Open the Front Panel/Door using the command as de- OPEN & PARK LEFT scribed in Section 7.4. If the RLS is not powered, push on the right side of the carriage to move it to the left and out of the way of the Tape Drives. Rotate the thumbscrew fastener counter-clockwise until the upper end of the Drive Latch Lever freed.
  • Page 140 Drive Latch Lever AIT Tape Drive Carrier Guiding Features (4) Drive Latch Lever Thumbscrew Fastener Front Panel/Door Slots for Drives Figure 7-20 Drive Carrier Orientation – AIT type shown With the Drive Latch Lever in its fully down position, slide the Tape Drive As- sembly into its slot while gliding on the bottom of the carrier.

  • Page 141: Verifying A Tape Drive Assembly Installation

    RLS if it was ordered without a full compliment of tape drives. Please contact Qualstar Technical Support if additional drive fillers are required. There are two sizes of drive fillers designed to match the width of the various tape drives.

  • Page 142: Serial Control Panel Pcba

    Open the front panel/door as described in Section 7.4. Insert the drive filler into the empty drive bay making sure that the tab is in- serted into the drive slot. See Figure 7-19 for a view of the drive slot location. Tilt the drive filler upwards and back towards the rear of the library until it is vertical and fits securely in the drive bay.

  • Page 143: Serial Control Panel Pcba Removal

    7.12.1 Serial Control Panel PCBA Removal Open the Front Panel/Door as described in Section 7.4. Remove the Carriage Assembly from the RLS (Section 7.7.1). Disconnect the ribbon cable located on the rear of the Serial Control Panel PCBA. See Figure 7-23. Using a No.
  • Page 144 Reinstall the Carriage Assembly into the RLS as described in Section 7. 7-40 Field–Replaceable Units (FRUs) 501510 Rev. S...

  • Page 145: Drive Bay Pcba Assembly

    7.13 Drive Bay PCBA Assembly RLS-4124 (8mm) P/N 501537-05-4 RLS-4221 (8mm) P/N 501537-01-3 RLS-44xx (8mm) P/N 501537-02-1 RLS-5116 (SAIT) P/N 501537-04-7 RLS-5244 (SAIT) P/N 501537-03-9 RLS-62xx (SDLT) P/N 501537-03-9 RLS-8116 (LTO) P/N 501537-04-7 RLS-8216H (LTO) P/N 501537-01-3 RLS-8216C/8216CD/8236C/8236CD (LTO) P/N 502117-02-1 RLS-8202/8204/8236/8244 (LTO) P/N 501537-03-9...

  • Page 146: Drive Bay Pcba Assembly Removal

    Static electricity can permanently damage the integrated circuits on all RLS PCBAs. There are several CMOS chips on the Drive Bay PCBA Assembly be- tween the board and the mounting bracket (not visible while assembled). Standard ANTI-STATIC practices should be employed when working on the RLS.
  • Page 147 Disconnect the cable from the POWER1 connector on the PCBA. If present, also remove the plug with no cable on the POWER2 connector. This plug is required to insulate the power pins that would otherwise be exposed. See Figure 7-26. Cut and remove the cable tie holding the power cable to the Drive Bay Assembly.
  • Page 148 Cable on models with a STORAG connector Storage Array and cable Figure 7-24 Drive Bay STORAG Connector and Cable Top Cover Top Cover Support Arm Power Cable Ribbon Cable Cable Tie Drive Bay Assembly Hold Down Clamp Top Cover Support Arm Nuts (2) Figure 7-25 Drive Bay Assembly and Drive Bay PCBA Assembly 7-44 Field–Replaceable Units (FRUs)
  • Page 149 Assembly Mounting Screws (3) POWER2 Connector POWER1 Connector INTER Connector Drive Bay PCBA Assembly Mounting Bracket Figure 7-26 Drive Bay PCBA Assembly Connectors Field–Replaceable Units (FRUs) 7-45 501510 Rev. S...
  • Page 150 Drive Bay Assembly Mounting Screws (2) Rear of RLS RLS 4000/6000/8116/8202/8216H/8236/8236D/8402H Models Drive Bay Assembly Mounting Screws (3) Rear of RLS RLS 5116/5244/8204/8204D/8244/8244D/8404/8404D/8444/8444D Models 7-46 Field–Replaceable Units (FRUs) 501510 Rev. S...
  • Page 151 Drive Bay Assembly Mounting Screws (2) Rear of RLS RLS 4000/6000/8116/8202/8216C/8216CD/8216H/8236/8236C/8236CD/8236D/8402H Models Drive Bay Assembly Mounting Screws (3) Rear of RLS RLS 5116/5244/8204/8204D/8244/8244D/8404/8404D/8444/8444D Models Figure 7-27 Right Side Drive Bay Assembly Mounting Screws Field–Replaceable Units (FRUs) 7-47 501510 Rev. S...
  • Page 152 Drive Bay Assembly Mounting Screws (7) RLS-41/42xx Models Rear of RLS Drive Bay Assembly Mounting Screws (8) RLS-44xx/62xx/8116/8202/8216C/81216CD/8216H/ 8236/8236C/8236CD/8236D/8402H Models Rear of RLS Drive Bay Assembly Mounting Screws (4) RLS 5116/5244/8204/8204D/8244/8244D/ 8404/8404D/8444/8444D Models Rear of RLS Figure 7-28 Bottom Mounting Screws of the Drive Bay Assembly 7-48 Field–Replaceable Units (FRUs) 501510 Rev.

  • Page 153: Drive Bay Assembly Replacement

    Drive Bay PCBA Mounting Screws (13) Drive Bay PCBA Assembly Do Not Remove these Screws (5) A SCSI PCBA is shown, but the screw locations are identical for DFA PCBA’s. Figure 7-29 Drive Bay PCBA Assembly in Library and Front Side Detailed View 7.13.2 Drive Bay Assembly Replacement This procedure assumes the Drive Bay PCBA Assembly was removed in Section 7.13.1.
  • Page 154 Using a No. 2 Phillips screwdriver and a 1/4-inch hex nut driver or wrench if needed, replace the two pan-head screws and nuts that were removed earlier from the right side of the chassis. See Figure 7-27. Using a No. 2 Phillips screwdriver and a 1/4-inch hex nut driver or wrench if needed, replace the three pan-head screws and nuts that were removed earlier from the top of the Drive Bay PCBA Assembly mounting bracket.

  • Page 155: Executive-Xi Pcba

    If the RLS is rack-mounted, retract it back into the rack by following Section 7.5.2. Re-install all of the Tape Drives as described in Section 7.11.2 7.14 Executive-XI PCBA P/N 501547-01-2 The Top Cover must be opened and the IPM must be removed from the RLS before the Executive XI PCBA can be replaced.
  • Page 156 3 Screws Figure 7-30 Executive Chassis Retaining Screws SENSOR Connector DRIVEBAY Connector Interconnect PCBA POWER Connector INTER Executive PCBA Connector Figure 7-31 The Executive and Interconnect PCBA Connectors 7-52 Field–Replaceable Units (FRUs) 501510 Rev. S...

  • Page 157: Executive-Xi Pcba Replacement

    Remove these 2 PCBA Mounting Screws Executive Chassis Figure 7-32 The Executive PCBA Mounting Screws 7.14.2 Executive-XI PCBA Replacement This procedure assumes the Executive-XI PCBA was removed in Section 7.14.1. Carefully slide the replacement Executive PCBA into its chassis and engage the slot in the board with the plastic rail in the middle of its chassis.

  • Page 158: Door Lock Pcba

    If the RLS is rack-mounted, retract it back into the rack by following Section 7.5.2. Proceed to Section 7.24 to calibrate the RLS 7.15 Door Lock PCBA P/N 501587-01-8 The Front Panel/Door Assembly must be removed from the RLS before the Door Lock PCBA can be replaced.

  • Page 159: Door Lock Pcba Replacement

    Using a No. 2 Phillips screwdriver, remove the four chassis screws to allow for PCBA removal. See Figure 7-33. Carefully pull on the front, right side of the chassis to create enough space for the PCBA to be removed. Carefully remove the Door Lock PCBA from the library. 7.15.2 Door Lock PCBA Replacement This procedure assumes that the Door Lock PCBA was removed in Section 7.15.1.

  • Page 160: X-Clear Emitter Pcba Replacement

    Disconnect the ribbon cable from the X-Clear Emitter PCBA. See Figure 7-34. Using a No. 1 Phillips screwdriver, remove the two screws from the right side of the RLS that hold the PCBA in place. See Figure 7-35. Remove the X-Clear Emitter PCBA form the RLS. X-Clear Emitter PCBA Right Side of the RLS Chassis...

  • Page 161: Sensor Master And Slave Assemblies

    Align the threaded inserts in the PCBA with the mounting holes in the right side of the library’s chassis and use a No. 1 Phillips screwdriver to reinstall the two flat-head mounting screws. See Figure 7-35. Reconnect the ribbon cable to the X-Clear Emitter PCBA. See Figure 7-34. Align the mounting screw threaded inserts in the cover with the mounting holes in the right side of the library’s chassis and use a No.

  • Page 162: Sensor Master Assembly Removal

    Sensor Master PCBA Bracket Interconnect PCBA INTER Connector located here SENSOR Connector located here 2 Bracket Screws on right side of chassis Figure 7-36 The Sensor Master PCBA Bracket 7.17.1 Sensor Master Assembly Removal Remove the Carriage Assembly from the RLS as described in Section 7.7.1. Remove the rightmost Tape Drive Assembly as described in Section 7.11.1 Disconnect the ribbon cable from the INTER connector on the left side of the PCBA as seen from the front of the RLS.

  • Page 163: Sensor Slave Assembly Removal

    Using a 5/64-inch Allen (hex) wrench, remove the two Allen-head screws from the left side of the RLS that hold the Sensor Master PCBA bracket in place. See Figure 7-37. Dip the left side of the bracket down so that it clears the Interconnect PCBA and then remove it from the chassis.

  • Page 164: Sensor Slave Assembly Replacement

    Front of RLS Remove these 3 screws Figure 7-39 Bottom View of the RLS showing the Sensor Slave PCBA Bracket Screws 7.17.3 Sensor Slave Assembly Replacement This procedure assumes that the Sensor Slave Assembly was removed in Section 7.17.2. Position the bracket inside of the library’s chassis, aligning the three threaded holes with the screw holes in the bottom of the RLS.

  • Page 165: Drive Interface Adapter (Dia)

    Reconnect the ribbon cable to the INTER connector on the left side of the PCBA as seen from the front of the RLS. See Figure 7-36. Reconnect the ribbon cable to the SENSOR connector on the right side of the PCBA as seen from the front of the RLS.

  • Page 166: Drive Interface Adapter (Dia) Replacement

    Open the Top Cover of the RLS as described in Section 7.6.1. Using a No. 2 Phillips screwdriver, remove the drive interface adapter screw lo- cated to the left of the SCSI connectors for each adapter that is installed. See Figure 7-40.

  • Page 167: Dfa (Direct Fibre Attach) Duplex Cable

    Carefully align the Channel mating connector on the DIA with its mate on the Drive Bay PCBA Assembly. Slowly and gently push the DIA into the Drive Bay PCBA As- sembly Channel connector. DO NOT FORCE this mating. If significant resistance is met, pull the DIA off and check for bent pins on the Drive Bay PCBA Assembly.
  • Page 168 Follow the instructions in Section 7.21 to remove the Power Supply Module(s). Open the Top Cover of the RLS as described in Section 7.6.1. Steps 6 through 8 only apply to RLS-8204D, 8244D, 8404D & 8444D libraries. Skip to step 9 for RLS-8216CD, 8236CD & 8236D libraries. Using a No.

  • Page 169: Dfa Duplex Cable Replacement

    7.19.2 DFA Duplex Cable Replacement Carefully align the black connector on the DFA Duplex Cable with its mate on the Drive Bay PCBA Assembly. Note that the connector is keyed. Slowly and gently push the cables connector into the PCBA connector. Carefully take the other end of the DFA Duplex Cable and insert it into its mating connector on the rear of the fibre channel connector.

  • Page 170: Ipm Removal

    Thumbscrew Fasters (2) IPM (Interface Personality Module) Figure 7-42 IPM Location on the rear of the RLS 7.20.1 IPM Removal Remove power from the RLS by first pressing the power switch off and then re- moving the power cord (two power cords if Dual-Redundant Power Supply Mod- ules are installed).

  • Page 171: Power Supplies

    7.21 Power Supplies The four types of RLS Power Supply Modules available are described in Table 7-6. The type of Power Supply Module can be changed in this procedure except a 125W supply can only be installed in an RLS-4124, 4221, 5116 or an 8116 without a Fibre Channel IPM and RLS-8216C, 8216CD, 8236C, 8236CD &...

  • Page 172: Removal Of A Single Power Supply Module

    CAUTION Only dual-redundant Power Supply Modules (P/N 510170-03-8) can be re- placed while the RLS is powered on. Do not attempt to replace Power Supply Modules (P/N 510170-01-2 or 510170-02-0) with power applied to the RLS. 7.21.1 Removal of a Single Power Supply Module Push the Power Switch on the Front Panel/Door until its button is in the out position.

  • Page 173: Hot Replacement Of A Dual-Redundant Power Supply Module

    7.21.4 Hot Replacement of a Dual-Redundant Power Supply Module This procedure assumes that one of the Dual-Redundant Power Supply Modules was removed in Section 7.21.3. DO NOT push the Power Switch as this will turn off the RLS. Carefully align the Power Supply Module with its opening. Push the Power Supply Module into the rear of the library until you feel it snap into place.

  • Page 174: Fixed Slot Removal

    7.22.1 Fixed Slot Removal Remove the Carriage Assembly from the RLS as described in Section 7.7.1. Using a No. 1 Phillips screwdriver, remove the two Fixed Slots mounting screws. Remove the Fixed Slot. Repeat this step for the remaining Fixed Slots. 7.22.2 Fixed Slot Replacement Position the Fixed Slot in the library so that the end of the Fixed Slot with the notches is facing up.

  • Page 175: Air Filter Inspection

    7.23.1 Air Filter Inspection The RLS and the Tape Drives are cooled by outside air that is drawn into the RLS en- closure through an Air Filter. This filter keeps dust and dirt from entering the enclo- sure, as its presence could degrade the reliability of the Tape Drives and media. If the filter becomes clogged with dust and dirt, the amount of airflow will be diminished.

  • Page 176: Air Filter Replacement

    set the power-on-days timer, the timer continues counting from its present value and the next alert will occur in 90 power-on days. When the next Air Filter alert occurs, if the filter needs replacing, leave the value at 210 days. If the filter still does not need replacing, Filter Days press the EXIT key, then increase the value again.

  • Page 177: Required Conditions

    Required Conditions Remove tapes from all Tape Drives Remove tapes from any Fixed Slots Install an empty magazine at MA Make sure there is no magazine at MB Make sure there is to tape in the Handler Don’t Care Conditions Which magazine is at the front of the Carousel/Storage Array If there are any magazines installed at MC-MZ If there are any tapes installed in magazines at MC-MZ...

  • Page 178: Calibration Initialization

    7.24.2 Calibration Initialization Apply power to the RLS. The RLS must have been given a “ ” or “ ” password for the Private Service Update Menu to appear. If the Private Menu is not included in the Top Menu, follow the in- structions in Section 5.3.2 to set the “...

  • Page 179: Firmware Updating

    (using XMODEM file transfer) or the Q-Link Web Interface. The Q-Link Web Interface firmware can only be uploaded through its LAN or Internet connection. NOTE Firmware should only be updated after consulting with Qualstar’s Technical Support De- partment. They can be reached at (805) 583-7744 or E-mail them at sup- port@qualstar.com 8.2 Determining the Current Firmware Revision...

  • Page 180: Firmware Update Via The Scsi Or Fibre Channel Interface

    Execute the to extract the following ZIPed files: UploadUtil.exe • Upload.exe - Qualstar’s RLS Library firmware upload program. • Scanscsi.exe - Utility to search the bus for SCSI devices. Execute the program from a Windows command prompt or scanscsi.exe “DOS box”.
  • Page 181 0102 In this example, the SCSI bus scan found three devices. The first device is a Qualstar RLS-4222, followed by two Sony Tape Drives. NOTE Upload.exe will not work if the Id is greater than 15, or the Lun is greater than 7 when updating the firmware in a fibre channel environment.

  • Page 182: Firmware Update Via Q-Link

    The RLS will begin the firmware update process. Wait for the following message to appear on the library’s Front Panel/Door display: FIRMWARE UPGRADE System Firmware is being changed; DO NOT POWER-OFF It is very important not to power off the RLS while reprogramming is in pro- gress.
  • Page 183 Figure 8-1 Sample of the Library Firmware Upload Screen Press the enter key or click on the Upload Firmware button to begin the upload- ing process. Note that after the upload begins browsing to another page will stop the firmware uploading process. Two different screens will appear as the uploading process proceeds.
  • Page 184 Figure 8-2 Sample of the Library Firmware Upload Progress Screen Firmware Updating 501510 Rev. S...
  • Page 185 Figure 8-3 Sample of the Library Firmware Reprogramming Progress Screen When the Q-Link uploading\programming is complete a screen will appear that shows the old and new firmware information. See Figure 8-4. Library uploading/programming has finished. Old firmware information: Date: 1/15/2003 Part number: 700118 Revision: 0.42 New firmware information:...

  • Page 186: Firmware Update Via Q-Conn

    The user’s host computer and the RLS are connected together using a NULL modem serial cable. This cable must have female DB-9 connectors at each end and “straight- through” wiring such that pins, 2, 3 and 5 are connected to each other at both ends. User’s Qualstar Host Computer Library...

  • Page 187: User Terminal Software Setup Example

    8.5.3 User Terminal Software Setup Example Windows 9x and NT users can use the Communications accessory program, Hyper- Terminal. Figure 8-6 RLS Remote Front Panel Program Displayed in HyperTerminal Use the menu selection to configure the application for direct File\Properties communications.
  • Page 188 Figure 8-7 Properties Screen 8-10 Firmware Updating 501510 Rev. S...

  • Page 189: Vt100 Terminal Emulation

    Select the button to set the communications parameters for a baud-rate Configure of 38400, with 8 data bits, no parity, one stop bit and no flow control. See Figure 8-8. Figure 8-8 Configure Screen Under the Properties Menu 8.5.4 VT100 Terminal Emulation Use the Settings dialog tab to configure the application for File\Properties...
  • Page 190 Figure 8-9 Settings Screen Under the Properties Menu You may also consider parameters to satisfy your display require- ASCII Setup ments. Figure 8-10 ASCII Setup Screen under Settings Screen 8-12 Firmware Updating 501510 Rev. S...

  • Page 191: Remote Library Command Mode

    Do not turn off RLS power while the update is on progress. If the entire firmware object file is successfully downloaded, the RLS will reprogram itself and then restart automatically. Once the library restarts, the user will see the Qualstar Remote Library Control Panel. 8.5.6.1 Example of a download session Enter the command “...
  • Page 192 Figure 8-12 Example of Xmodem Firmware Download Use the HyperTerminal menu function , to download the Transfer->Send File RLS firmware file to the library. RLS firmware object files are typically named 700118.000.00044 where 700118 represents the code-set name and .00044 is the Ver- sion (Version 0.44 in this example).

  • Page 193: Rls Expansions

    9.1 Introduction This chapter contains installation instructions for the RLS expansion kit, which al- lows for an RLS-4445 to be expanded to an RLS-4470. To replace an existing FRU (Field-Replaceable Unit), follow the instructions in Chapter 7. Installing or removing an expansion kit changes the configuration of a unit. There-...

  • Page 194: Model Expansions

    9.2 Model Expansions The expansion kit P/N 500829-07-2 should take less than 30 minutes to install. Installing an expansion kit is a five–step procedure: Install the new hardware. Enter for the password in the Private menu. (Reconfiguring the RLS Update model number and recalibrating the RLS are password-protected procedures.) Reconfigure the library's model number to reflect the hardware changes.

  • Page 195: Style A Chassis Storage Array Removal

    9.2.2 Style A Chassis Storage Array Removal The Top Cover must be opened and the following FRUs must be removed to gain ac- cess to the Storage Array: the Tape Drives, the Carriage Assembly, the Sensor Master Assembly, the Sensor Slave Assembly and finally the Interconnect PCBA. NOTE The old Sensor Slave Assembly will be replaced by the new one that has been included with the expansion kit.
  • Page 196 Storage Array Ribbon Cable Connector Drive Platform Ribbon Cable Figure 9-2 Detailed view of the Ribbon Cable attached to the Storage Array Assembly On the Interconnect PCBA, unplug the three ribbon cables. Refer to Figure 9-3. Use diagonal cutters to cut the cable tie nearest the Executive PCBA that se- cures the round power cable going to the Executive PCBA.
  • Page 197 Interconnect PCBA Mounting Screws (8) Front of RLS Figure 9-4 Interconnect PCBA Mounting Screws (Left Side) Remove the eight No. 1 Phillips screws that secure the Interconnect PCBA from the left side of the chassis as shown in Figure 9-4. Lift the Interconnect PCBA up and out slightly to gain access to the cable con- necting it to the Control Panel.

  • Page 198: Style A Chassis Storage Array Expansion Kit Installation

    Rear of RLS Storage Array Mounting Screws (5) for RLS-4445 (3) for RLS-4470 shown with the * Figure 9-5 Storage Array Mounting Screws located on the Bottom of the RLS 9.2.3 Style A Chassis Storage Array Expansion Kit Installation This procedure assumes that the 4445 Storage Array was removed in Section 9.2.2.

  • Page 199: Style B Chassis Storage Array Removal

    Align the new Sensor Slave Assembly to its mounting holes on the chassis bot- tom and re-install the three flat-head screws removed earlier with a No. 2 Phil- lips screwdriver. See Figure 7-39. If the RLS is not rack-mounted, carefully turn it back to its upright position. Reconnect the cable to the right side of the Sensor Slave Assembly as shown in Figure 7-38.
  • Page 200 NOTE The old Sensor Slave Assembly will be replaced by the new one that has been included with the expansion kit. Tools Required: • No. 2 Phillips Screwdriver • Small Mirror (optional) • Small Flashlight (optional) Remove the Carriage Assembly as described in Section 7.7.1. If possible, remove all magazines or tapes from the magazines in order to protect the tape cartridges from possibly being dropped during this procedure.

  • Page 201: Style B Chassis Storage Array Expansion Kit Installation

    Storage Array removed from the Library. Rear of Library Access Panel Figure 9-6 Access Panel on Rear of the Library and Storage Array Removed from Library If the RLS is not rack-mounted, carefully turn it on its left side (as seen from the front) so that the Storage Array mounting screws located on the bottom of the li- brary can be accessed.
  • Page 202 While grasping the front and rear of the Storage Array, guide the front of the ar- ray into the chassis. Orient the array such that the connector is facing the drive bay or inside of the chassis. Maneuver the rear of the Storage Array into the left rear corner of the chassis and then align its threaded mounting holes with the holes in the bottom of the chassis.

  • Page 203: Entering The Update Password

    Configuration Press the ENTER key to enter the menu. Configuration NOTE See the RLS Installation and Operation Manual (Qualstar document number 501500) for complete details about the Configuration menu. Press the ENTER key to enter the menu. Configuration\Advanced Press the ENTER key to enter the Configuration\Advanced\Changer menu.

  • Page 204: Recalibrating The Unit

    (DOWN) key repeatedly to change the model number to match the new hardware configuration (e.g. from RLS-4445 RLS-4470 Close the Front Panel/Door. (The Carriage remains stationary.) Press the MENU key, then press the EXIT key to exit the menu system. (The display indicates that the unit must be recalibrated.)
  • Page 205 This page left blank intentionally. RLS Expansions 9-13 501510 Rev. S...

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