Hdd Fault Diagnosis - Toshiba e-STUDIO477S Service Manual

Multifunctional digital systems
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6.2.2

HDD fault diagnosis

This code displays the HDD operation history, which is recorded in the HDD, on the control panel. HDD
failure can be diagnosed or predicted with the information displayed.
1. Display
The following screen is displayed with setting code 08-9065. You can also refer to the same
information by pressing the [ON/OFF] button while pressing [5] and [C] simultaneously and then
selecting "5. SMART Info".
HDD manufacturer
-
Items supported differ depending on the HDD manufacturer.
-
"---" is displayed on the VALUE, NAV and Worst columns if items are not supported.
2. Usage
The combination of the values of ID=05 and c5 is used to diagnose whether or not the HDD has a
physical failure when HDD failure is suspected (service call F100 - F109 or F120 or F124 occurred).
Result
ID
VALUE
05
0
c5
0
05
From 1 to 999
c5
0
05
Any value
c5
1 or more
05
Either one is at least
1000.
c5
e-STUDIO477S/527S/477SL
REPLACEMENT OF PC BOARDS/HDD
Model name
HDD serial number
Fig. 9-1
Low possibility of physical failure
Defective sector has been reassigned and HDD
is recovered.
High possibility of defective sector existence.
(There will be a possibility of physical failure
depending on the use of HDD.)
High possibility of physical failure
6 - 10
Description
© 2013-2016 TOSHIBA TEC CORPORATION All rights reserved
Diagnosis
HDD
replacement is
not required.
HDD
replacement is
not required.
HDD
replacement is
recommended.
HDD
replacement is
recommended.

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