Database Abnormality - Toshiba e-STUDIO477S Service Manual

[F120] Database abnormality
Classification
Other service call
Check item
Setting
[F121] Database abnormality (user information management database)
Classification
Other service call
Check item
Setting
e-STUDIO477S/527S/477SL
ERROR CODE AND TROUBLESHOOTING
Database abnormality: Database is not operating normally.
1. Check that no jobs remain and rebuild the databases. ([5]
+ [C] + [POWER] -> 4. Initialize database -> 1. LDAP DB
and 2. Log DB (Job,Msg).
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] -> 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining,
delete it after finishing.
• When "Rebuilding all databases" is performed, all
data including log/user/role/group/department
information and address book data are deleted. If
you back up the data in advance, they will be
recovered by restoring them after rebuilding the
database.
Login after the startup fails in any starting mode because user
management database is corrupted.
1. Delete the log in the following procedure:[5] + [C] +
[POWER]  4. Initialize database  1. LDAP database
(to delete user database) (Note that all user, role, group
and accounting data will be deleted.)
2. If the error is not recovered, reinstall the system software.
([4] + [9] + [POWER] -> 4. System Software(HD data))
Notes:
• If you rebuild the databases with a job remaining,
delete it after finishing.
• When "Rebuilding all databases" is performed, all
data including log/user/role/group/department
information and address book data are deleted. If
you back up the data in advance, they will be
recovered by restoring them after rebuilding the
database.
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Error item
Measures
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