[F520] Operating system start error
Classification
Other service call
Check item
Setting
[F521] Integrity check error
Classification
Other service call
Check item
Setting
[F550] Encryption partition error
Classification
Other service call
Check item
Setting
[F600] F/W update error
Classification
Other service call
Check item
Setting
e-STUDIO477S/527S/477SL
ERROR CODE AND TROUBLESHOOTING
The operating system fails to start.
1. Reboot.
2. If it has still not recovered, reinstall the system software.
3. If it still persists after step 2, perform [3] + [C] + [POWER]
3, and then reinstall the system software.
Notes:
User data will be deleted when [3] + [C] + [POWER]
3 is performed.
The program data fails to be authenticated.
Restart the equipment.
If the error is not recovered after restarting the equipment,
reinstall software following the procedure below.
1. Reinstall the system software and application program.
P. 6-13 "6.2.3 Precautions and procedures when
replacing the HDD"
The encryption partition fails to be read and written.
Recover the encryption key with [3] + [C] + [POWER] 5.
•
The firmware fails to be updated.
1. Perform [3] + [C] + [POWER] [1] [START] for "Clear
Error Flag in Software Installation".
2. Reinstall the firmware in error displayed on the F600 error
screen.
© 2013-2016 TOSHIBA TEC CORPORATION All rights reserved
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