Printer Function Error - Toshiba e-STUDIO477S Service Manual

5.2.4

Printer function error

Following codes are displayed at the end of the user name on the print job log screen.
Error code
4011 Print job cancellation - Print job (copy, list print, network print) is
deleted from the print job screen.
4021 Print job power failure - The power of the equipment is turned OFF
during print job (copy, list print, network print).
HDD full during print - Large quantity image data by private print or
4031
invalid network print are saved in HDD.
4041 User authentication error: The user who intended to print a document
is not registered as a user.
4042 Department authentication error? A department whose code is
specified for a print job is not registered.
Problem in LDAP server connection or LDAP server authorization
4045
settings
4111 Quota over error (The number of the assigned pages set by
department and user management has reached 0.): The numbers of
output pages have exceeded those specified with both of the
department code and the user code at the same time.
Quota over error (The number of the assigned pages set by user
4112
management has reached 0.): The number of output pages has
exceeded the one specified with the user code.
4113 Quota over error (The number of the assigned pages set by
department management has reached 0.): The number of output
pages has exceeded the one specified with the department code.
Job canceling due to external counter error
4121
Printing data storing limitation error: Printing with its data being
4211
stored to the HDD temporarily (Proof print, Private print, Scheduled
print, etc.) cannot be performed.
4212 e-Filing storing limitation error: Printing with its data being stored to
the HDD (print and e-Filing, print to e-Filing, etc.) cannot be
performed.
File storing limitation error: The file storing function is set to
4213
"disabled".
4214 Fax/Internet Fax transmission limitation error: Fax / Internet Fax
transmission function or Network Fax/Internet Fax function is
disabled.
4221 Private-print-only error: Jobs other than Private print jobs cannot be
performed.
Hardcopy security printing error: hardcopy security printing job is
4231
performed when the function is restricted.
4311 Not being authorized to perform JOB
4312 Not authorized to store a file
4313 No privilege for e-Filing storage: No privilege to store e-Filing data is
given. (e-Filing storage permission)
No privilege for Fax / Internet Fax transmission: No privilege to send
4314
Fax or Internet Fax jobs is given. (Fax / Internet Fax transmission
permission)
4321 No privilege for print settings: No privilege to print with the specified
settings is given. (Print setting permission)
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Troubleshooting
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e-STUDIO477S/527S/477SL
ERROR CODE AND TROUBLESHOOTING
5