Error In Internet Fax / Scanning Function; Internet Fax Related Error; Insufficient Memory; Invalid Parameter - Toshiba e-STUDIO477S Service Manual

5.3.7

Error in Internet FAX / Scanning Function

Notes:
• When formatting the HDD ([5] + [C] + [POWER] ON -> [3] -> [1]), all data in the shared folder,
Electronic Filing, Address Book, template, etc. are erased. Back up these data before the
initialization. Note that some of data cannot be backed up
 P. 6-13 "6.2.3 Precautions and procedures when replacing the HDD"
[ 1 ]

Internet FAX related error

[1C10] System access abnormality
[1C32] File deletion failure
Turn the power OFF and then back ON. Perform the job in error again.
If the error still occurs, first, check if there are no jobs existing and then perform the HDD formatting
([5] + [C] + [POWER] ON -> [3] -> [1]).
[1C11] Insufficient memory
When there are running jobs, perform the job in error again after the completion of the running jobs.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[1C12] Message reception error
[1C13] Message transmission error
Turn the power OFF and then back ON. Perform the job in error again.
[1C14] Invalid parameter
When a template is used, form the template again.
If the error still occurs, turn the power OFF and then back ON, and perform the job again.
[1C15] Exceeding file capacity
Reset and extend the "Maximum send to E-mail/iFAX size" or reduce the number of pages and
perform the job again.
[1C30] Directory creation failure
[1C31] File creation failure
[1C33] File access failure
Check if the access privilege to the storage directory is writable.
Check if the server or local disk has a sufficient space in disk capacity.
[1C40] Image conversion abnormality
Turn the power OFF and then back ON. Perform the job in error again.
Replace the main memory and perform the job again.
[1C60] HDD full failure during processing
Delete the job in progress or being set or in the HOLD/PRIVATE/PROOF/INVALID, and perform it
again.
Check if the server or local disk has a sufficient space in disk capacity.
[1C61] Address Book reading failure
Turn the power OFF and then back ON. Perform the job in error again.
Reset the data in the Address Book and perform the job again.
[1C63] Terminal IP address unset
Reset the Terminal IP address.
Turn the power OFF and then back ON. Perform the job in error again.
[1C64] Terminal mail address unset
Reset the Terminal mail address.
Turn the power OFF and then back ON. Perform the job in error again.
e-STUDIO477S/527S/477SL
ERROR CODE AND TROUBLESHOOTING
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