Toshiba e-STUDIO2020C Service Handbook
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Toshiba e-STUDIO2020C Service Handbook

Multifunctional digital color systems
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Table of Contents

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Download this manual See also: User Manual
SERVICE HANDBOOK
MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS
e-STUDIO2020C/2330C/2820C
e-STUDIO2830C/3520C/3530C
e-STUDIO4520C
Model: FC-2020C/2330C/2820C/2830C/3520C/3530C/4520C
Publish Date: March, 2008
File No. SHE070001L0
R070921E3700-TTEC
Ver12_2011-11

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Summary of Contents for Toshiba e-STUDIO2020C

  • Page 1 SERVICE HANDBOOK MULTIFUNCTIONAL DIGITAL COLOR SYSTEMS e-STUDIO2020C/2330C/2820C e-STUDIO2830C/3520C/3530C e-STUDIO4520C Model: FC-2020C/2330C/2820C/2830C/3520C/3530C/4520C Publish Date: March, 2008 File No. SHE070001L0 R070921E3700-TTEC Ver12_2011-11...
  • Page 2 Other company names and product names in this manual are the trademarks of their respective companies. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission...
  • Page 3 GENERAL PRECAUTIONS REGARDING THE SERVICE FOR e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C The installation and service should be done by a qualified service technician. 1. Transportation/Installation When transporting/installing the equipment, employ four persons and be sure to hold the posi- tions as shown in the figure.
  • Page 4 Be sure to handle/install them properly. If these parts are short-circuited and their functions become ineffective, they may result in fatal accidents such as burnout. Do not allow a short-circuit or do not use the parts not recommended by Toshiba TEC Corporation.
  • Page 5 4. Cautionary Labels During servicing, be sure to check the rating plate and cautionary labels such as “Unplug the power cable during service”, “CAUTION. HOT”, “CAUTION. HIGH VOLTAGE”, “CAUTION. LASER BEAM”, etc. to see if there is any dirt on their surface and if they are properly stuck to the equipment.
  • Page 7 ALLEGEMEINE SICHERHEITSMASSNAHMEN IN BEZUG AUF DIE WARTUNG FÜR e-STUDIO2020C/2330C/2820C/ 2830C/3520C/3530C/4520C Die Installation und die Wartung sind von einem qualifizierten Service- Techniker durchzuführen. 1) Transport/Installation Zum Transportieren/Installieren des Gerätes werden 4 Personen benötigt. Nur an den in der Abbildung gezeigten Stellen tragen.
  • Page 8 Sie müssen unbedingt korrekt gehandhabt und installiert werden. Wenn diese Teile kurzgeschlossen und funktionsunfähig werden, kann dies zu schwerwiegenden Schäden, wie einem Abbrand, führen. Kurzschlüsse sind zu vermeiden, und es sind auss- chließlich Teile zu verwenden, die von der Toshiba TEC Corporation empfohlen sind.
  • Page 9 4) Warnetiketten Im Rahmen der Wartung unbedingt das Leistungsschild und die Etiketten mit Warnhinweisen überprüfen [z. B. „Unplug the power cable during service“ („Netzkabel vor Beginn der Wartung- sarbeiten abziehen“), „CAUTION. HOT“ („VORSICHT, HEISS“), „CAUTION. HIGH VOLTAGE“ („VORSICHT, HOCHSPANNUNG“), „CAUTION. LASER BEAM“ („VORSICHT, LASER“) usw.], um sicherzustellen, dass sie nicht verschmutzt sind und korrekt am Gerät angebracht sind.
  • Page 10 • Laseremissionseinheit Diese Einheit besteht aus der Laserdiode, dem Fokussierungsobjektiv, der Blende und dem Zylin- derobjektiv. Laserdiode Diese Laserdiode zeichnet sich durch eine geringe Regeldifferenz, eine kleine Laservariation und einen niedrigen Schwellenstrom aus. Die Blende der Laseremissionseinheit ist unter dem Fokussierobjektiv angeordnet, um die Form der Laserstrahlen in der primären und sekundären Scanrichtung festzulegen.

  • Page 11: Table Of Contents

    3.1.9 Image dimensional adjustment at the scanning section ......... 3-20 3.2 Image Quality Adjustment (Copying Function) ..............3-29 3.2.1 Automatic gamma adjustment ................3-29 3.2.2 Density adjustment ....................3-31 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C CONTENTS...
  • Page 12 3.7.2 Belt tension adjustment of the Scan motor............. 3-66 3.8 Adjustment of the Paper Feeding System ................. 3-67 3.8.1 Sheet sideways deviation caused by paper feeding ..........3-67 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...
  • Page 13 5.6.11 Image quality control unit ..................5-31 5.6.12 2nd transfer roller unit .................... 5-32 5.6.13 Fuser unit ....................... 5-33 5.6.14 Exit unit........................5-36 5.6.15 RADF (MR-3018) ....................5-37 5.6.16 PFP (KD-1023) ....................... 5-38 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C CONTENTS...
  • Page 14 7.1.8 Switching regulator ....................7-5 7.1.9 High-voltage transformer (HVT) ................7-7 7.1.10 FIL board ........................7-8 7.1.11 Board case ......................7-10 7.1.12 SRAM board <for LGC board> ................7-12 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...
  • Page 15 9.7 Sequence of Power Supply ....................9-7 9.8 AC Wire Harness ......................... 9-9 10. DC WIRE HARNESS / ELECTRIC PARTS LAYOUT..........10-1 10.1 DC Wire Harness....................... 10-1 10.2 Electric Parts Layout......................10-2 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C CONTENTS...
  • Page 16 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...

  • Page 17: Specifications/Accessories/Options/Supplies

    64 g/m to 280 g/m (17 lb. Bond to 150 lb. Index) LCF (optional) 64 g/m to 105 g/m (17 lb. Bond to 28 lb. Bond) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 1...
  • Page 18 The electric power is supplied to the RADF, Finisher, PFP and LCF through the equipment. Weight Approx. 121 kg (266.75 lb.) (for NAD and MJD) Approx. 123 kg (271.16 lb.) (for others) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 2...

  • Page 19: Copy

    Leading edges: 5.0 ± 2.0 mm, Trailing edges: 3.0 ± 2.0 mm, Side edges: 2.0 ± 2.0 mm Multiple copying Up to 999 copies: Key in set numbers © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 3...
  • Page 20 19 (19) 16 (16) 19 (19) COMPUTER A3, LD 16 (16) 16 (16) 16 (16) 16 (16) 305 x 457mm, 15 (15) 320 x 450mm (SRA3) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 4...
  • Page 21 * When the Reversing Automatic Document Feeder is used, the copying speeds of the equipment is only possible under the following conditions: • Original: A4 or LT (single-sided) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 5...
  • Page 22 Mode: APS and Automatic density not selected, Plain paper mode • Reproduction ratio: 100% * The values in ( ) can be realized in the color mode. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 6...
  • Page 23 * “-” means “Not acceptable”. * When originals are manually placed for single-sided, continuous copying. * The values in ( ) can be realized in the color mode. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES...
  • Page 24 * The Saddle Stitch Finisher and hole punch unit not installed. * The values in ( ) are the speeds of when in the color mode. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 8...

  • Page 25: Print

    400 documents per box/folder Number of Page 200 pages per document Capacity of HDD e-Filing 13 GB * When scanning single-sided A4/LT landscape originals using RADF © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 9...

  • Page 26: Internet Fax

    Send to FTP Single TIFF, Multi-TIFF, Single PDF, Multi PDF Send to E-mail Single TIFF, Multi-TIFF, Single PDF, Multi PDF Send to I-Fax TIFF-S Send to PSTN- e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 10...

  • Page 27: Accessories

    Gasket screw 1 pc. * Machine version NAD: North America, Brazil MJD: Europe AUD: Australia ASD: Asia, Hong Kong, Latin America TWD: Taiwan SAD: Saudi Arabia © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 11...
  • Page 28 ASU: Saudi Arabia, Asia CND: China KRD: Korea ARD: Argentina JPD: Japan e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 12...

  • Page 29: Options

    The finisher (MJ-1030) is necessary for installation of the hole punch unit (MJ-6004N/E/F/S). • The antenna (GN-3010) is necessary to enable the wireless LAN module (GN-1050/C) and the bluetooth module (GN-2010). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 13...

  • Page 30: Supplies

    PS-ZTFC28EC (for Europe) PS-ZTFC28DC (for Australia and Asia) PS-ZTFC28CC (for China) Waste toner box PS-TBFC28 (expect for Europe and China) PS-TBFC28E (for Europe) PS-TBFC28C (for China) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 14...

  • Page 31: System List

    System List Fig. 1-1 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 15...
  • Page 32 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SPECIFICATIONS/ACCESSORIES/OPTIONS/SUPPLIES 1 - 16...

  • Page 33: Self-Diagnostic Mode

    Setting mode (08): Refer to P.2-76 "2.6 SETTING MODE (08)" • List print mode (9S): The procedure varies depending on the code. <Operation procedure> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 1...
  • Page 34 Do not use the setting information of the equipment for purposes other than maintenance or product services. • Provide the information promptly if a user requires so. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 2...
  • Page 35 State transition diagram of self-diagnosis modes Fig. 2-1 *1 Turn OFF the power after using the self-diagnosis mode, and leave the equipment to the user. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 3...

  • Page 36: Input Check (Test Mode 03)

    Items to be checked and the condition of the equipment when the buttons [A] to [H] are highlighted are listed in the following pages. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 4...
  • Page 37 Bridge unit transport sensor-1 (Entrance Paper present No paper sensor) Bridge unit paper full detection sensor Paper full Paper not full Bridge unit connection Not connected Connected © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 5...
  • Page 38 Tray at upper limit Other than upper position limit position LCF feed sensor No paper Paper present Empty sensor at LCF feed side Paper present No paper e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 6...
  • Page 39 (Refer to table1) RADF connection Connected Not connected Platen sensor Platen cove opened Platen cover closed Carriage home position sensor Home position Other than home position © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 7...
  • Page 40 Side cover open/close switch Cover opened Cover closed Drum mode detection signal Color Black Fuser unit connection Connected Not connected Key copy counter connection Not connected Connected e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 8...
  • Page 41 8.5x8.5 / LT-R / A4-R / FOLIO KLG / 13"LG COMPUTER B4 / B5 H (= high level): Open L (= low level): Short © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 9...
  • Page 42 Temperature [°C] (displays temperature on the drum surface of K color) Drum thermistor-Y Temperature [°C] (displays temperature on the drum surface of Y color) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 10...
  • Page 43 • It may take some time (2 sec. to 10 sec.) before this check is completed depending on the USB storage device. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 11...

  • Page 44: Output Check (Test Mode 03)

    Code No.121 function OFF LCF motor ON Code No.122 function OFF Transport motor ON Code No.123 function OFF Sensor shutter solenoid ON (open) Code No.125 function OFF e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 12...
  • Page 45 Scanner fan motor (high speed) ON/OFF Scanner fan motor (low speed) ON/OFF Scanner exposure lamp ON/OFF LCF tray-up motor UP/DOWN PFP upper drawer tray-up motor ON (tray up) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 13...
  • Page 46 Laser unit cooling fan (high speed) ON/OFF Switching regulator cooling fan ON/OFF Internal cooling fan (low speed) ON/OFF Internal cooling fan (high speed) ON/OFF e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 14...

  • Page 47: Test Print Mode (Test Mode 04)

    K color only. * The number in parentheses indicates the contact of the developer unit and the transfer belt. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE...

  • Page 48: List Printing

    (Maximum 200 items) (Maximum 200 items) Power ON/OFF log (Maximum 100 items) (Maximum 100 items) Version list Error log Total counter list All CSV files e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 16...
  • Page 49 The selected adjustment codes and the current adjustment value for each code are output in a list. See the following page for the adjustment code (05): P.2-28 "2.5 ADJUSTMENT MODE (05)" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE...
  • Page 50 The selected setting codes and the current setting value for each code are output in a list. See the following page for the setting code (08): P.2-76 "2.6 SETTING MODE (08)" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 18...
  • Page 51 Note: The number of output pages printed only in the full color mode is given in "PM OUTPUT PAGE/ DEVELOP COUNTS" of the PM support code list. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE...
  • Page 52 Fig. 2-6 Pixel counter data (toner cartridge reference) are output in a list. See the following page for the pixel counter: P.2-99 "2.6.7 Pixel counter" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 20...
  • Page 53 Fig. 2-7 Pixel counter data (service call reference) are output in a list. See the following page for the pixel counter: P.2-99 "2.6.7 Pixel counter" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 21...
  • Page 54 E724 00000137 071226-140650 064 064 3422_1000_011 Fig. 2-8 The error history is output. See the following page for the parameters for each error: P.6-21 "6.1.4 Printer function error" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 22...
  • Page 55 Printer counter data (full color) when the ROM was downloaded LIST List print counter data when the ROM was downloaded Fax print counter data when the ROM was downloaded © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 23...
  • Page 56 Whether the power was turned ON or OFF, or if it was turned ON or OFF with a remote reset function TOTAL Total counter data when the power was turned OFF and then back ON e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 24...
  • Page 57 : 512 MB INSTALLED ELK NAME : Data overwrite enabler IPSec enabler Meta scan enabler External interface enabler Fig. 2-11 The list of versions is output. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 25...
  • Page 58 The conditions of the error logs produced in a USB media are as shown below. LOG folders - yyyymmddhhmm_ss_xxxx (Date and time in which the error occurred + error code) - logdump.txt - i.txt e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 26...
  • Page 59 SMALL LARGE TOTAL NETWORK FULL COLOR TWIN/MONO COLOR BLACK TOTAL SMALL LARGE TOTAL CALIBRATION COUNTER Fig. 2-12 The list of total counter is output. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 27...

  • Page 60: Adjustment Mode (05)

    8251-0 to 4, 8252-0 to 4, 8253-0 to 4, 8254-0 to 4, 8340, 8341, 8342, 8344, 8345, 8346, 8348, 8349, 8350, 8371, 8380, 8381, 8382 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 28...
  • Page 61 [Line width minimum 8240 value adjustment] [Reproduction level 7841 1725 adjustment] [Maximum text 1630, 1631, 1632, 1633 density] [Background/Black 1075, 1076, 1077 density] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 29...
  • Page 62 7770, 7771, 7772, 7773, 7774, 7775, 7776, 7777, 7778, 8330, 8331, 8332, 8334, 8361, 8362, 8363, 8365 Color [Color registration 4719, 4720 registration adjustment] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 30...
  • Page 63 Laser [Polygonal motor] 4703, 4704, 4758, 4759 401, 405 Developer [Auto-toner] 205-0 to 3, 2409-0 to 3, 2411 200, 201, 202, 203, 204, 206 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 31...
  • Page 64 2629-0 to 1, 2630-0 to 1 [Aligning amount] 354, 355 RADF [Transporting] 357, 358, 365, 366 [Binding/Folding 468-0 to 2 Finisher position] [Equipment number] Maintenance [Maintenance] 4721 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 32...

  • Page 65: Operating Procedure

    * When the automatic adjustment ends abnormally, an error message is displayed. * Return to standby screen by pressing the [CANCEL] or [CLEAR] button. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 33...
  • Page 66 In that case, turn ON the power normally, leave the equipment for approx. 3 minutes after it has become ready state and then start up the adjustment mode again. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 34...

  • Page 67: Test Print Pattern In Adjustment Mode (05)

    Printer gamma correction table creation pattern Refer to 3.3.1Automatic gamma adjustment (Thick paper 1) Printer gamma correction table confirmation Refer to 3.3.1Automatic gamma adjustment pattern (Thick paper 1) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 35...
  • Page 68 Refer to 3.2.1Automatic gamma adjustment (Color / Thick paper 3) Copier gamma adjustment pattern Refer to 3.2.1Automatic gamma adjustment (Color & black integrated / Thick paper 4) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 36...
  • Page 69 Refer to 3.2.1Automatic gamma adjustment (Color & black integrated / Special paper 2) Copier gamma confirmation pattern Refer to 3.2.1Automatic gamma adjustment (Color / Special paper 2) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 37...

  • Page 70: Process

    Image Image quality control Performs the image control initialization quality control, initialize each control value. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 38...

  • Page 71: Image Processing

    591-2 High density (black) <0-255> 592-0 Image Gamma balance density (black) <0-255> adjustment 592-1 Medium (Photo) density (black) <0-255> 592-2 High density (black) <0-255> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 39...
  • Page 72 Manual the center value Text adjustment / becomes. (black) <0-255> Center value Photo (black) <0-255> Image smoothing (black) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 40...
  • Page 73 User The larger the value is, adjustment custom (black) <0-255> the darker the image of Manual the “dark” step adjustment/ becomes. Dark step value © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 41...
  • Page 74 Background Text The smaller the value adjustment (color) <0-50> is, the lighter the background becomes. 1071 Printed image (color) <0-50> 1072 Photo (color) <0-50> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 42...
  • Page 75 Maximum text The larger the value is, density (color) <0-10> the darker the text adjustment becomes. 1631 (color) <0-10> 1632 (color) <0-10> 1633 (color) <0-10> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 43...
  • Page 76 (Full color / background becomes. 1699 Text Manual (color) <0-255> density 1700 Printed adjustment) image (color) <0-255> 1701 Photo (color) <0-255> 1702 (color) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 44...
  • Page 77 (color) <0-6> P.3-38 "3.2.10 Color 1769-2 Cyan Adjustment of Marker" (color) <0-6> 1769-3 (color) <0-6> 1769-4 Green (color) <0-6> 1769-5 Blue (color) <0-6> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 45...
  • Page 78 “Y” (Photo) 1782-1 (color) <0-255> 1782-2 (color) <0-255> 1783-0 Image Color balance adjustment for (color) <0-255> “Y” (Map) 1783-1 (color) <0-255> 1783-2 (color) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 46...
  • Page 79 “C” (Printed 1791-1 image) (color) <0-255> 1791-2 (color) <0-255> 1792-0 Image Color balance adjustment for (color) <0-255> “C” (Photo) 1792-1 (color) <0-255> 1792-2 (color) <0-255> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 47...
  • Page 80 Image Text Automatic (black) <0-255> density adjustment) 7041 Image Background Text/Photo adjustment (black) <0-255> (Black / 7042 Image Text Manual (black) <0-255> density adjustment) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 48...
  • Page 81 0: Background peak - correction (black) <0-1> Fixed adjustment 1: Background peak - 7287 Image Text (Black / Varied (black) <0-1> Manual density adjustment) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 49...
  • Page 82 7341 and the more faint text (black) <0-8> is suppressed. 7342 (black) <0-8> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 50...
  • Page 83 7480-1 (User custom) the target area (black) <0-255> becomes. 7480-2 L: Low density area (black) <0-255> M: Medium density area H: High density area © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 51...
  • Page 84 <0-255> Automatic density adjustment) 7678 Image Background Text/Photo adjustment (black) <0-255> (Auto color & 7679 Image Text black / (black) <0-255> Manual density adjustment) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 52...
  • Page 85 Text (Full color / Varied (color) <0-1> Manual 7774 Image Printed adjustment) image (color) <0-1> 7775 Image Photo (color) <0-1> 7776 Image (color) <0-1> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 53...
  • Page 86 / Text) 7958-2 (black) <0-255> 7959-0 Image Gamma balance (black) <0-255> adjustment 7959-1 (Auto color & (black) <0-255> black / Photo) 7959-2 (black) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 54...
  • Page 87 (Detail / Color background becomes. 8013-1 / 600 dpi) The smaller the value (color) <0-255> is, the lighter the 8013-2 background becomes. (color) <0-255> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 55...
  • Page 88 8032-1 Medium mode (PS/ becomes. density (color) <0-255> smooth/C/ 8032-2 High 600dpi) density (color) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 56...
  • Page 89 8041-1 Medium mode (PCL/ becomes. density (color) <0-255> smooth/K/ 8041-2 High 600dpi) density (color) <0-255> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 57...
  • Page 90 (color) <0-255> (XPS/detail/C) 8048-1 (color) <0-255> 8048-2 (color) <0-255> 8049-0 Image Color balance adjustment (color) <0-255> (XPS/detail/K) 8049-1 (color) <0-255> 8049-2 (color) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 58...
  • Page 91 (PS / Detail / 8056-1 (color) <0-255> 8056-2 (color) <0-255> 8057-0 Image Color balance adjustment (color) <0-255> (PS / Detail / 8057-1 (color) <0-255> 8057-2 (color) <0-255> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 59...
  • Page 92 (PCL / Detail / 8064-1 (color) <0-255> 8064-2 (color) <0-255> 8065-0 Image Color balance adjustment (color) <0-255> (PCL / Detail / 8065-1 (color) <0-255> 8065-2 (color) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 60...
  • Page 93 <0-255> 8071-6 Thick paper 4 (color) <0-255> 8071-7 Special paper 1 (color) <0-255> 8071-8 Special paper 2 (color) <0-255> 8071-9 OHP film (color) <0-255> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 61...
  • Page 94 8150-1 Medium mode (XPS/ becomes. density (color) <0-255> smooth/Y/ 8150-2 High 600dpi) density (color) <0-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 62...
  • Page 95 (rougher image) 8187 Image Screen Graphics 3: High screen ruling switchover (color) <3,11> value (smoother (e-BRIDGE) image) 11: Low screen ruling value (rougher image) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 63...
  • Page 96 (XPS / Text) The smaller the value 8249-2 Presentati is, the narrower the (color) <1-255> range becomes. 8249-3 Line Art (color) <1-255> 8249-4 Advanced (color) <1-255> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 64...
  • Page 97 The smaller 8326 Photo the value is, the duller (color) <0-255> the image becomes. 8327 Printed image (color) <0-255> © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 65...
  • Page 98 Sets the color space conversion custom (color) <0-3> format of the output method mode image. selection 0: sRGB 1: AppleRGB 2: ROMMRGB 3: AdobeRGB e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 66...
  • Page 99 (color) <0-255> mode 8395 Image Background offset The larger the adjustment for ADF (color) <0-255> adjustment value is, the lighter the background becomes. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 67...
  • Page 100 The smaller the value 8408 Gray scale adjustment) is, the more easily the (black) <0-255> background (low 8409 User density area) is printed. custom (black) <0-255> mode e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 68...

  • Page 101: System

    Maintena Equipment number (serial When this adjustment is number) display performed with this code, the setting code (08-995) is also performed automatically. (10 digits) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 69...

  • Page 102: Scanner

    / reproduction ratio correction value in primary scanning direction) from the SRAM of the SYS board to the SRAM of the SLG board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 70...
  • Page 103 RADF for double shifts toward the trailing sided <0-100> edge of paper by original approx. 0.2 mm. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 71...

  • Page 104: Printer

    (blank area at the right of <0-255> the paper along the paper feeding direction) Image Bottom margin adjustment (blank area at the trailing <0-255> edge of the paper) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 72...
  • Page 105 0.25 mm. 468-2 A3/LD position <-14-14> Paper Paper feed aligning Press the button on the feeding amount adjustment (using LCD. icons) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 73...
  • Page 106 C and K colors. 4720 Color Displaying parameters for Checks the cause of a registrati color registration <0-255> “CA00” error when it adjustment detection occurs. abnormality e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 74...
  • Page 107 LGC board has been replaced. 4732-0 Image Displaying Absolute corrected humidity <0-255> values of reference leading edge value adjustment 4732-1 Absolute humidity <0-255> value © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 75...

  • Page 108: Setting Mode (08)

    [Security level] 1708 [Sorting] 627, 634, 641, 649 [Timer] 204, 205, 206 [Template] 1140 [Image shift] 636, 1429, 1430, 8546 [Tray reset] [Panel calibration] 9051 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 76...
  • Page 109 [Toner density ratio] 2707-0 to 3 Image [Smoothing] 560, 562 [Image repeat gap] 7612 [Outlining white text] 8011 [Blank page judgment] 9973 [Quantized coefficient 8304 correction] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 77...
  • Page 110 [Drum phase adjustment] 4766 [Polygonal motor] 398, 399, 478, 483, 484, Laser 485, 486, 489, 490, 4604, 9805 [Cleaning] 1389 Main charger [Charger] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 78...
  • Page 111 [Drum reverse rotation 2367 amount control] [Prevention of drum rotation 2380, 2381, 2382, 2383, Cleaner without fusing] 2384 [Discharge blade] 2553 [Exhaust fan rotation period] 2370 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 79...
  • Page 112 RADF [Switchback] [Stapling] 704-0 to 1, 1911, 9811-0 to 3, 9937-0 to 3, 9938-0 to 3 Finisher [Hole punching] 9847 [Finisher model switching] 1912 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 80...
  • Page 113 3793 [LPD] 1075, 1076, 1077 [MAC address] 1141, 8805 [MIB] 1063 [Network logs] 8535, 8536, 8590-0 to 4, 8605, 8606 [NDS] 1027 [NIC] 1002 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 81...
  • Page 114 1921, 1922, 1925, 1937, 1952, 1953, 1954, 1955, 1956, 1957, 1958, 1959, 3722, 3723, 3724, 8608, 8609, 8610, 8623 [Print queue] 1096 [Prefix] 3771 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 82...
  • Page 115 310-0 to 23, 311-0 to 23, 312-0 to 23, 313-0 to 23, 314-0 to 23, 315-0 to 23, 316-0 to 23, 6027-0 to 23, 6078-0 to 3 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 83...
  • Page 116 5569, 5570, 5571, 5572, 5573, 5574, 5575, 5576, 5577, 5578, 5579, 5580, 5581, 5582, 5583, 5584, 5585, 6192, 6193, 6196, 6197 [Error history] [Equipment number] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 84...
  • Page 117 760, 761, 762, 763, 764, [Telephone] [Panel calibration] Electronic Filing [Setting] 267, 270, 950, 976, 1497, 8613 [HDD] 1422, 1424, 1426 Data overwrite enabler [SRAM] 1428 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 85...
  • Page 118 [Private print] 8537, 8597, 8601 [BANNER MESSAGE button] [Memory] [User data management] 1468, 1469, 1472, 1473, 1474, 1481, 1482, 1483, 1496 [Line] [Duplex printing] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 86...
  • Page 119 [User authentication] 8823 [JOB STATUS] 9984-0 to 4 [Mode] 3520 [hrPrinterTable] 8611 [Saving log] 8615 [Operation of machine when 8628 coin controller is used] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 87...
  • Page 120 Setting Mode (08) Given in the Service Classification Given in the Service Manual and Service Manual Handbook [Default setting of color 8629 General mode] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 88...

  • Page 121: Operating Procedure

    [CANCEL] [ENTER] [0][8] [Digital key] [Digital key] [START] (HDD formatting) [POWER] OFF/ON [POWER] (Code) (Setting) [INTERRUPT] (Exit) (Stores value in RAM) [CLEAR] (Corrects value) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 89...
  • Page 122 [CANCEL] [ENTER] [0][8] [Digital key] [Digital key] [POWER] [START] [START] [POWER] (Code) (Sub-code) OFF/ON [INTERRUPT] (Exit) Adjustment value [CLEAR] cannot be changed (Corrects value) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 90...

  • Page 123: Process

    Image Abnormality detection Counts the abnormality control count (C) <0-16> detection of image Display/0 clearing quality control. Accumulating total of [CE10], [CE20] and [CE40] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 91...
  • Page 124 Image Abnormality detection Counts the abnormality control count (K) <0-16> detection of image Display/0 clearing quality control. Accumulating total of [CE10], [CE20] and [CE40] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 92...

  • Page 125: Printer

    (c) Performs the adjustment automatically at a ready status after a specified period of time, or at a forcible interruption of large amount of printing. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 93...

  • Page 126: Counter

    The toner is also consumed wastefully when the paper misfeeding occurs. Replace the roller at earlier timing if the paper misfeedings have occurred frequently. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 94...

  • Page 127: System

    General Initialization of NIC Returns the value to the information factory shipping default value. General Performing HDD testing Checks the bad sector. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 95...
  • Page 128 VXXX.XXX X version Version Version of UI data VXXX.XXX X language 1 in HDD Version Version of UI data VXXX.XXX X language 2 in HDD e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 96...
  • Page 129 <0-1> paper selection at user calibration (automatic gamma adjustment). 0: Not displayed 1: Displayed (for both copy and print) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 97...
  • Page 130 9826 General Disabling Media File Save 0: Invalid <0-1> 1: Valid 9965 Version Imaging Acceleration I-XX.X.X Board SROM version e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 98...

  • Page 131: Pixel Counter

    Also there are other factors in addition to the above, such as environment, individual difference of equipment, difference in lot quality of materials, toner density and drum surface potential. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C...
  • Page 132 Clearing of the counter of the toner cartridge reference is performed in the setting mode (08-1503). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 100...
  • Page 133 → Pixel count: 100%, Print count: 4 Printing 2 pages on A3/LD size with 6% of laser emission → Pixel count: 6%, Print count: 4 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 101...
  • Page 134 08-1502: All information related to the service technician reference pixel count is cleared. 08-1503: All information related to the toner cartridge reference pixel count is cleared. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 102...
  • Page 135 Standard number of output pages (Y, M, C) Y/10 X/10 6% 12% Pixel count (%) Fig. 2-2 Pixel count and number of output pages per cartridge © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 103...
  • Page 136 When selecting and pressing the button in the above screen, each pixel counter screen is displayed. [TONER CARTRIDGE] button: Information screen of toner cartridge reference is displayed. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 104...
  • Page 137 Fig. 2-5 Information screen of toner cartridge reference The following screen is displayed when pressing the [SERVICE (COLOR)] button. Fig. 2-6 Information screen of service technician reference (full color) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE...
  • Page 138 The following screen is displayed when pressing the [SERVICE (BLACK)] button. Fig. 2-7 Information screen of service technician reference (black) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 106...
  • Page 139 Average Pixel Count[%] 6.15 3.86 23.25 5.74 11 20080208 Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig. 2-8 Data list of toner cartridge reference © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 107...
  • Page 140 Average Pixel Count[%] 7.36 4.06 23.25 6.45 17 20080208 K Latest Pixel Count[%] 7.32 2.19 6.25 2.19 Fig. 2-9 Data list of service technician reference e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 108...
  • Page 141 1594 Latest pixel count 1608 Total Average pixel count 1587 1588 1589 1590 1591 1595 Table 2-203 Pixel count code table (service technician reference) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 109...
  • Page 142 The toner cartridge reference cleared date is displayed. The date (08-1503 was performed) is stored. 08-1511: Toner cartridge Y 08-1512: Toner cartridge M 08-1513: Toner cartridge C 08-1514: Toner cartridge K e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 110...
  • Page 143 Displayed reference Selects the reference counter setting <0-1> when displaying the pixel counter on the LCD screen. 0: Service technician reference 1: Toner cartridge reference © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 111...

  • Page 144: Pm Support Mode Related Code

    <Default values of code 1152 (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0/0/ Sub-code 1: 40,000/46,000/56,000/ 56,000/70,000/70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000/170,000/170,000 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 112...
  • Page 145 <Default values of code 1164 (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0/0/ Sub-code 1: 40,000/46,000/56,000/ 56,000/70,000/70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000/170,000/170,000 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 113...
  • Page 146 <Default values of code 1184 needle)(Y) (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0/0/ Sub-code 1: 40,000/46,000/56,000/ 56,000/70,000/70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000/170,000/170,000 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 114...
  • Page 147 <Default values of code 1196 (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0/0/ Sub-code 1: 40,000/46,000/56,000/ 56,000/70,000/70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000/170,000/170,000 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 115...
  • Page 148 <Default values of code 1214 1st transfer K roller) (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0/0/ Sub-code 1: 40,000/46,000/56,000/ 56,000/70,000/70,000/70,000 Sub-code 4: 170,000/170,000/170,000/ 170,000/170,000/170,000/170,000 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 116...
  • Page 149 <Default values of code 1240 (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0/0/ Sub-code 1: 160,000/184,000/224,000/ 224,000/280,000/280,000/280,000 Sub-code 4: 680,000/680,000/680,000/ 680,000/680,000/680,000/680,000 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 117...
  • Page 150 Sub-code 1: 120,000/120,000/120,000/ 120,000/120,000/120,000/120,000 Feed roller 1284-0,1,2,8 1285 <Default values of code 1284 (RADF) (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 8: 0/0/0/0/0/0/0 Sub-code 1: 120,000/120,000/120,000/ 120,000/120,000/120,000/120,000 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 118...
  • Page 151 Sub-code 1: 80,000/80,000/80,000/ 80,000/80,000/80,000/80,000 Separation roller 1310-0,1,2,8 1311 <Default values of code 1310 (LCF) (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 8: 0/0/0/0/0/0/0 Sub-code 1: 160,000/160,000/160,000/ 160,000/160,000/160,000/160,000 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 119...
  • Page 152 Sub-code 1: 80,000/80,000/80,000/ 80,000/80,000/80,000/80,000 Pickup roller 1332-0,1,2,8 1333 <Default values of code 1332 (Bypass unit) (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 8: 0/0/0/0/0/0/0 Sub-code 1: 80,000/80,000/80,000/ 80,000/80,000/80,000/80,000 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 120...
  • Page 153 <Default values of code 5606 (e-STUDIO2020C/2330C/2820C/2830C/ 3520C/3530C/4520C)> Sub-codes 0, 2, 3, 5, 6, 7, 8: 0/0/0/0/0/0/ Sub-code 1: 40,000/46,000/56,000/ 56,000/70,000/70,000/70,000 Sub-code 4: 125,000/125,000/125,000/ 125,000/125,000/125,000/125,000 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C SELF-DIAGNOSTIC MODE 2 - 121...

  • Page 154: Default Setting / Restore Setting Of The Efi Printer Board

    Controlling amount for print image position adjustment in secondary scanning direction 8510 Menu display for controlling print image position adjustment in secondary scanning direction e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSTIC MODE 2 - 122...

  • Page 155: Adjustment

    *4: When upgrading firmware, perform the adjustment from 05-396. *5: Use [4] + [FAX] test pattern. *6: Use [70] + [FAX] test pattern. Fig. 3-1 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 1...

  • Page 156: Adjustment Of The Auto-Toner Sensor

    ( B ) : Current sensor voltage ( V ) ( C ) : Adjustment value, Humidity (%) ( A ) : Target value ( V ) for adjustment reference voltage Fig. 3-4 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 2...
  • Page 157 The values in (A), (B) and (C) vary with humidity. Press the [ENTER] button to store the adjustment result in the memory. Turn the power OFF. Install the toner cartridges. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 3...

  • Page 158: Performing Image Quality Control (Icq)

    4. Check that “WAIT” is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting. P.6-1 "6. ERROR CODE AND TROUBLESHOOTING" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 4...
  • Page 159 4. Check that “WAIT” is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting. P.6-1 "6. ERROR CODE AND TROUBLESHOOTING" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 5...

  • Page 160: Adjustment Of Color Registration Control

    4. Check that “WAIT” is displayed. <Other abnormalities> Take the appropriate action described in Troubleshooting. P.6-1 "6. ERROR CODE AND TROUBLESHOOTING" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 6...

  • Page 161: Adjustment Of The Transfer Belt Due To Environmental Factors

    If required, perform “Leading edge position adjustment / Common items (05-408)”. P.3-72 "3.10.1 Adjustment of the transfer belt due to environmental factors" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 162: Image Dimensional Adjustment

    Image location of primary scanning direction adjustment Reproduction ratio of secondary scanning direction Image location of secondary scanning direction Top margin Right margin Bottom margin e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 8...
  • Page 163 If the test copy does not satisfy the specified values, 100% return to step 1 and repeat the adjustment COPYING procedure. Power OFF/ON : Exit the Adjustment Mode. Fig. 3-6 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 9...

  • Page 164: Paper Alignment At The Registration Roller

    Paper alignment at the registration roller can be adjusted in the following procedure by performing the code 05-480. 1. Select the drawer. Fig. 3-7 2. Select the paper size. Fig. 3-8 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 10...
  • Page 165 3. Select the media type. Fig. 3-9 4. Select the copy speed. (“45ppm” for black copying in e-STUDIO4520C or “Other” for others) Fig. 3-10 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 11...
  • Page 166 5. Key in the adjustment value. Fig. 3-11 6. Press the [ENTER] button to finish the adjustment. * Press the [FUNCTION CLEAR] button to return to the previous menu. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 12...
  • Page 167 (77.3 lb. Cover to 94.5 lb. Cover (141.4 lb. Index)) Thick paper 4: 257 to 280 g/m (94.5 lb. Cover to 100 lb. Cover (150 lb. Index)) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 13...
  • Page 168 If the aligning amount is too small, on the other hand, a skew, an image dislocation in feeding direction or a paper exit jam (E010) may occur. Pay attention to the above and select the appropriate value. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 14...

  • Page 169: Image Dimensional Adjustment At The Printing Section

    Refer to “[D] Secondary scanning data laser writing start position” 52 ± 0.5mm Refer to “[E] Primary scanning data laser writing start position at duplexing” © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 15...
  • Page 170 → Press [ENTER] or [INTERRUPT] (Stored in memory). Note: Make sure the first line of the grid pattern is printed out since the line is occasionally vanished. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 16...
  • Page 171 (copy/printer/Fax) or at each speed (normal speed/reduced speed/high speed). The speed of the transfer belt motor is also adjusted. Therefore, use the above default value other than the sub code “0,” unless otherwise required. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...
  • Page 172 → [FAX] → (A grid pattern is printed out.) * The larger the adjustment value is, the longer the distance D becomes (approx. 0.10 mm/ step). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 18...
  • Page 173 05-428 (4th drawer, A4/LT) 05-442 (Bypass feed, A4/LT) 05-445 (Duplexing, A3/LD) → 52±0.5 mm (0.04 mm/step) E: 05-498-0 (2nd drawer, A3/LD), 05-498-1 (1st drawer, A4/LT) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 19...

  • Page 174: Image Dimensional Adjustment At The Scanning Section

    While pressing [0] and [5] simultaneously, turn the power ON. Press [FAX] to make a copy of any image on a sheet of A3/LD paper. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 20...
  • Page 175 Product name: 1401E The following adjustments (b) to (e) should be performed with Test Chart No. TCC-1. P.3-27 " Adjustments and Checks using Test Chart No. TCC-1" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 21...
  • Page 176 → (Key in a value (acceptable values: 0 to 255)) → [ENTER] or [INTERRUPT] (Stored in memory) * The larger the adjustment value is, the longer the distance C becomes (approx. 0.02 mm/ step). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 22...
  • Page 177 → (Key in a value (acceptable values: 68 to 188)) → [ENTER] or [INTERRUPT] (Stored in memory) * The larger the adjustment value is, the longer the distance D becomes (approx. 0.08 mm/step). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 23...
  • Page 178 “in the plus direction” in order to prevent paper jamming. Range of top margin adjustment (e.g.) Function Black Color Copy 3.0 - 5.0 mm 5.0 - 7.0 mm e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 24...
  • Page 179 → (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the right side becomes (approx. 0.04 mm/step). Feeding direction Fig. 3-18 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 25...
  • Page 180 → (“100% A” is displayed.) * The larger the adjustment value is, the wider the blank area at the trailing edge becomes (approx. 0.04 mm/step). Feeding direction Fig. 3-19 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 26...
  • Page 181 A: 05-405 → 200±0.5 mm (0.1 mm/step) B: 05-306 → 5±0.5 mm (0.04 mm/step) C: 05-340 → 150±0.5 mm (0.02 mm/step) D: 05-305 → 10±0.5 mm (0.08 mm/step) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 27...
  • Page 182 : For checking reproduction of text [13] Thin lines : For checking reproduction of the thin lines (line width: 100µm) [14] Note area : For recording the date, conditions, etc. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 28...

  • Page 183: Image Quality Adjustment (Copying Function)

    Place the chart aligning its side with 2 black squares against the original scale. Key in a code and press the [START] button. → The scanner reads the chart automatically and performs automatic gamma adjustment calculation (approx.30 sec.). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 29...
  • Page 184 Then, check if the patch chart on the original glass is placed in the wrong direction or if it is placed inclined on the original glass, and then repeat step (3) and afterward. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 30...

  • Page 185: Density Adjustment

    Press the [FAX] button and then press the [START] button to make a test copy. If the desired image quality has not been attained, repeat step (2) to (5). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C...

  • Page 186: Color Balance Adjustment

    Press the [FAX] button and then press the [START] button to make a test copy. If the desired image quality has not been attained, repeat step (2) to (7). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 32...
  • Page 187 No. TCC-1 chart can be used as a guide for the range of the density area influenced by the change of the adjustment value (low density, medium density, high density). Low density Medium density High density Fig. 3-22 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 33...

  • Page 188: Gamma Balance Adjustment

    Be sure that this adjustment is made after performing P.3-29 "3.2.1 Automatic gamma adjustment". <Procedure> The procedure is the same as that of P.3-32 "3.2.3 Color balance adjustment". e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 34...

  • Page 189: Background Adjustment

    Make a test copy and compare the image obtained with the current settings; if necessary, make adjustment using the following procedure. <Procedure> The procedure is the same as that of P.3-31 "3.2.2 Density adjustment". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 35...

  • Page 190: Judgment Threshold For Acs (Common For Copy And Scan)

    Note: You have to make adjustment by balancing between moire and sharpness. <Procedure> The procedure is the same as that of P.3-31 "3.2.2 Density adjustment". e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 36...

  • Page 191: Setting Range Correction

    Remember the image specifications and life span of the replacing parts may not meet the standard when the setting value is changed from the default value. <Procedure> The procedure is the same as that of P.3-31 "3.2.2 Density adjustment". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 37...

  • Page 192: Color Adjustment Of Marker

    Turn the power OFF and back ON in the normal mode. Then make a copy in the one touch adjustment “MARKER” mode. If the desired image quality has not been attained, repeat step (1) to (6). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 38...

  • Page 193: Beam Level Conversion Setting

    3. The setting value must increase as the beam level number (0 to 4) becomes higher. Do not increase this order when setting the values. 4. Usually, beam level 4 / 4 is most effective on black mode. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 194: Maximum Toner Density Adjustment To Paper Type

    Be sure that this adjustment is made after performing P.3-29 "3.2.1 Automatic gamma adjustment". <Procedure> The procedure is the same as that of P.3-31 "3.2.2 Density adjustment". e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 40...

  • Page 195: Text/Photo Reproduction Level Adjustment

    The boundary between Red and Black may not be smooth when the setting value is “1”. <Procedure> The procedure is the same as that of P.3-31 "3.2.2 Density adjustment". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 41...

  • Page 196: Black Header Density Level Adjustment

    The larger the value is, the more an original tends adjustment for blank to be judged as a blank sheet. originals Acceptable values: 0 to 255 (Default: 128) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 42...

  • Page 197: Background Offsetting Adjustment For Adf

    The larger the value is, the lower the background density becomes. Acceptable Mono Color 7765 values: 0 to 255 (Default: 128) Twin Color 7766 mode ACS Black 7675 Black 7025 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 43...

  • Page 198: Image Quality Adjustment (Printing Function)

    Used when the code 1004-6 is performed Special paper 1 Used when the code 1004-7 is performed Special paper 2 Used when the code 1004-8 is performed e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 44...
  • Page 199 (3) and afterward. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 200: Gamma Balance Adjustment (Black Mode)

    For resetting the value, repeat step (2) to (5). Let the equipment restart and perform the printing job. If the image density has not been attained, repeat step (1) to (7). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 46...
  • Page 201 (low density, medium density, high density). density Medium density High density Fig. 3-23 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 47...

  • Page 202: Color Balance Adjustment

    (low density, medium density, high density (Refer to P.3-47 "Fig. 3-23"). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 48...

  • Page 203: Adjustment Of Faint Text

    1055-2 The smaller the value is, the lighter the density of image becomes. Acceptable values: 0 to 255 <Procedure> The procedure is the same as that of P.3-46 "3.3.2 Gamma balance adjustment (Black Mode)". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 49...

  • Page 204: Maximum Toner Density Adjustment

    8212-2 8212-3 Image becomes. Acceptable values: 1 to 255 <Procedure> The procedure is the same as that of P.3-46 "3.3.2 Gamma balance adjustment (Black Mode)". e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 50...

  • Page 205: Pureblack/Puregray" Threshold Adjustment (Twin Color Mode)

    Acceptable values: 1 to 255 <Procedure> The procedure is the same as that of P.3-46 "3.3.2 Gamma balance adjustment (Black Mode)". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 51...

  • Page 206: Toner Limit Threshold Adjustment

    (EFI Printer Board) 1: Low screen ruling value (rougher image) <Procedure> The procedure is the same as that of P.3-49 "3.3.4 Adjustment of faint text". e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 52...

  • Page 207: Sharpness Adjustment

    Acceptable values: 0 to 255 (default: 128) <Procedure> The procedure is the same as that of P.3-46 "3.3.2 Gamma balance adjustment (Black Mode)". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 53...

  • Page 208: Image Quality Adjustment (Scanning Function)

    For resetting the value, repeat step (2) to (5). Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (7). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 54...

  • Page 209: Density Adjustment

    Let the equipment restart and perform the scanning. If the desired image quality has not been attained, repeat step (1) to (5). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 55...

  • Page 210: Background Adjustment (Color Mode)

    Auto Color Mode. The smaller the value is, the more it tends to be judged as color. Acceptable values: 0 to 255 (Default: 70) <Procedure>: The procedure is the same as that of P.3-55 "3.4.2 Density adjustment". e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 56...

  • Page 211: Sharpness Adjustment

    Note: You have to make adjustment by balancing between moire and sharpness. <Procedure> The procedure is the same as that of P.3-55 "3.4.2 Density adjustment". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 57...

  • Page 212: Setting Range Correction

    1: Background peak - varied 8361 8362 8363 8365 Range correction (Manual density adjustment) <Procedure> The procedure is the same as that of P.3-55 "3.4.2 Density adjustment". e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 58...

  • Page 213: Fine Adjustment Of Black Density

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 214: Adjustment Of Saturation

    Let the equipment restart and perform the scanning job. If the desired image has not been attained, repeat step (1) to (5). e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 60...

  • Page 215: Background Processing Offset Adjustment

    The smaller the value is, the higher the density of them becomes. Acceptable values: 0 to 255 (Default: 128) <Procedure> The procedure is the same as that of P.3-55 "3.4.2 Density adjustment". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 61...

  • Page 216: Image Quality Adjustment (Fax Function)

    Turn the power OFF. <Confirmation> If possible, perform a Fax transmission and check the adjusted density with the image on the recipient's side. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 62...

  • Page 217: Beam Level Conversion Setting

    1. The setting value must increase as the beam level number (0 to 4) becomes higher. Do not increase this order when setting the values. 2. Usually, beam level 4 / 4 is most effective on black mode. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...

  • Page 218: Adjustment Of The Process Unit Related Section

    Also do not perform the setting change when the high-voltage power supply is replaced. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 64...

  • Page 219: Adjustment Of The Scanner Section

    Make sure that the sections A and B of the carriage-2 touch with the exit side frame. Exit frame [ Rear ] [ Front ] Enlarged view of carriage Fig. 3-25 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 65...

  • Page 220: Belt Tension Adjustment Of The Scan Motor

    Fix screw-B and then -C at the stopped position. Remove the belt tension jig. Pulley Timing belt Scan motor Fig. 3-26 Belt tension jig Fig. 3-27 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 66...

  • Page 221: Adjustment Of The Paper Feeding System

    The center of the printed image shifts to the rear side. → Move the guide to the rear side (Arrow (B) • direction in the lower figure). [ Rear ] Feeding direction Center [ Front ] Fig. 3-29 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 67...
  • Page 222 2. If the side guides [1] are located on the extreme outside, slightly shift them to the inside. (Keep the locking lever on the rear side released.) Fig. 3-32 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 68...
  • Page 223 Fig. 3-33 4. Pull down the protrusion indicated by the arrow and shift it in the specified direction. Fig. 3-34 5. Tighten 2 screws. Fig. 3-35 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 69...

  • Page 224: Adjustment Of The Developer Unit

    Insert the gauge "0.70" of the doctor- sleeve gap jig between the developer sleeve and the doctor blade to adjust the Fig. 3-37 gap, and tighten the screws. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 70...
  • Page 225 Fig. 3-40 front/rear direction and the gauge "0.75" cannot be inserted into the gap. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT 3 - 71...

  • Page 226: Adjustment Of The Transfer Unit

    © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 72...
  • Page 227 * When the difference between “05-4732-0: Reference value” and “05-4732-1: actual value” is 10 bits, the equipment has already performed automatic correction by approx. 1 mm. (10) Key in [408] and press the [START] button. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...
  • Page 228 [ENTER] button. Key in the recorded adjustment value. 100% Check the adjustment value. TEST MODE Check the adjustment value Fig. 3-41 (12) Turn the power OFF. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 74...

  • Page 229: Adjustment Of Gap Between Transfer Belt Unit (Tbu) Drive Gears

    Take off 1 ozone filter, 2 rear covers and the ozone exhausting duct. Loosen 3 screws shown in the figure. (Tension is applied by the spring.) Tighten the 3 screws loosened in step 2. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...
  • Page 230 Reinstall the parts taken off in step 1. Fig. 3-43 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 76...

  • Page 231: Adjustment Of The Separation Plate Gap

    1.0 mm jig cannot. Insert the jig into the last window on the separation plate viewed from the front, and then adjust it in the same manner. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ADJUSTMENT...
  • Page 232 0.6 mm to 0.8 mm in order to prevent paper jamming. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ADJUSTMENT 3 - 78...

  • Page 233: Backup Function

    12.[ERROR12: Device is Busy] is displayed if the equipment is in one of the following statuses when running data cloning. When backing up - Control panel is in use - JOB is in process © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 1...

  • Page 234: Backup Files

    In addition to the backed up data, the following files are created in each folder Data item folder File name User data user_data user_data.txt Setting data setting_data setting_data.txt SRAM data sram_data sram_data.txt <Contents of file> e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 2...
  • Page 235 Date: MON MAR 17 18:34:40 2008 Fig. 4-1 • File format (user_data.txt, setting_data.txt, sram_data.txt: all in common) Line 1: Version Line 2: Serial number Line 3: Date © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 3...

  • Page 236: List Of Codes Available For Cloning

    08-1782 08-1783 08-1784-0 08-1784-1 08-1785 08-1786 08-1920 08-1937 08-1941 08-1950 08-1951 08-1953 08-1958 08-1959 08-3506 08-3507 08-3508 08-3631 08-3722 08-3723 08-3724 08-3736 08-3737 08-3738 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 4...
  • Page 237 08-9294 08-9384 08-9394 08-9629 08-9700 08-9746 08-9747 08-9748 08-9791 08-9799 08-9829 08-9889 08-9891 08-9946 08-9947 08-9957 08-9958 08-9980 08-9981 08-9984-0 08-9984-1 08-9984-2 08-9984-3 08-9984-4 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 5...
  • Page 238 13-720 13-722 13-723 13-724 13-725 13-726 13-727 13-728 13-922 13-923 13-924 13-925 13-926 13-927 13-930 13-931 13-940 13-941 13-944 13-955 13-961 13-962 13-970 13-971 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 6...

  • Page 239: Cloning Procedure

    (machine administrator) to enable the data cloning function on the TopAccess menu, or set “0 (Accepted)” in 08-9889. • To clear the selection, press the [CLEAR] or [FUNCTION CLEAR] button. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 7...
  • Page 240 Backing up TopAccess: General setting 9: User Management Backing up TopAccess: User management setting * No items are selected in the screen by default. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 8...
  • Page 241 “Back Up Completed” is displayed on the LCD screen when the backup has been properly completed. Turn the power OFF and remove the USB media. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 9...
  • Page 242 (machine administrator) to enable the data cloning function on the TopAccess menu, or set “0 (Accepted)” in 08-9889. • To clear the selection, press the [CLEAR] or [FUNCTION CLEAR] button. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 10...
  • Page 243 * No items are selected in the screen by default. * Be sure to restore the same option items in the same condition as when the option items were backed up. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION...
  • Page 244 [DEPARTMANT SETTING] Enter the password [RESET ALL COUNTERS] * Enable the department management when the [RESET ALL COUNTERS] buttons is set to be disabled. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 12...
  • Page 245 Model check error ERROR 9 Version check error ERROR 10 Destination check error ERROR 11 Serial number check error ERROR 12 Device is Busy © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 13...

  • Page 246: Aes Data Encryption Function Setting

    HDD. A service technician can back up or restore them only when the user (machine administrator) permits it. • Some data in the HDD cannot be backed up and can be left only on printouts. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 14...

  • Page 247: Setting Procedure

    [F] Reset user's setting item and restore data/information [G] Reset "FUNCTION LIST FOR MAINTENANCE" [H] Reset "FUNCTION" list [I] Check actuation of data encryption function setting Setting completed Fig. 4-13 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 15...
  • Page 248 Press the [LIST] button. Key in [*] [#] [*] [*] [3] [3] and then press the [START] button. The “FUNCTION LIST FOR MAINTENANCE” is printed out. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 16...
  • Page 249 2. Key in [100] and then press the [START] button. 3. Key in [102] and then press the [START] button. 4. Turn the power OFF. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 17...
  • Page 250 * When wireless LAN is used, perform the setting again on the LCD panel. (only when security with a certificate is used) Also, upload the following certificate file with ”Install Certificate for Wireless LAN” of TopAccess. CA certificate User certificate e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 18...
  • Page 251 Press the [INITIAL SETUP] button to set each item. Note: Explain to the user (machine administrator) about the next operation and ask him/her to enter his/her password. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION 4 - 19...

  • Page 252: Procedure For Disabling Data Encryption Function

    P.4-20 "4.2.4 Procedure for disabling data encryption function". Then perform the code 08-1426 (Forcible HDD data clearing) to completely erase the data in the HDD. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 20...

  • Page 253: Assist Mode

    2. Do not perform this function in cases other than the installation of a new SRAM because all data in the SRAM will be deleted with this function. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C BACKUP FUNCTION...

  • Page 254: Operating Procedure Of Assist Mode

    Select the item with the digital keys and press the [START] button. Note: Explain the user (machine administrator) about the next operation and ask him/her to enter his/ her password. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved BACKUP FUNCTION 4 - 22...

  • Page 255: Preventive Maintenance (Pm)

    : Current value of PM sheet counter [process unit (K)] 08-376 : Current value of PM driving counter [process unit (K)] 08-6196 : Current value of PM sheet counter [process unit (Y)] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 1...
  • Page 256 08-5584 : Switching of output pages/driving counts at PM [developer material (C)] 08-5585 : Switching of output pages/driving counts at PM [parts other than the PM parts of the process unit] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 2...

  • Page 257: Pm Display Contents

    “0” Always maintenance maintenance maintenance required required required Maintenance required Y+M+C Y+M+C K+M+Y K+M+Y K+Y+C K+Y+C K+C+M K+C+M K+Y+M+C K+Y+M+C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 3...

  • Page 258: Counter Clearing

    When the current value of “2nd TRANSFER” on the main screen or “2nd TRANSFER ROLLER” on the sub screen in the PM support mode is cleared, the counter is reset. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 4...

  • Page 259: General Descriptions For Pm Procedure

    Plug in the equipment after the maintenance has been finished. Then turn ON the power and make some copies to confirm that the equipment is working properly. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)

  • Page 260: Pm Support Mode

    © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 6...

  • Page 261: Operational Screen

    When the replacement date for the sub unit is different, press the [SUB UNIT] button to move to the sub screen and see each information, otherwise information is not displayed © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C...
  • Page 262 Displaying of the standard number of drive counts to replace the sub unit (parts) Displaying of the number of print / develop pages and drive counts and previous replacement date for a chosen sub unit e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 8...
  • Page 263 When the [INITIALIZE] button is pressed, “Present number of print / develop pages” and Present driving counts” are cleared and “Previous replacement date” is updated. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)

  • Page 264: Access Tree

    SEP ROLLER (1st CST.) [Separation roller] 2nd CST. PICK UP ROLLER (2nd CST.) [2nd drawer] FEED ROLLER (2nd CST.) SEP ROLLER (2nd CST.) [Separation roller] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 10...
  • Page 265 PFP lower drawer Reset the feeding retry counter (08-1393) • Bypass unit Reset the feeding retry counter (08-1394) • Reset the feeding retry counter (08-1395) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 11...

  • Page 266: Work Flow Of Parts Replacement

    Check the drive counts of all parts at PM support mode. Replace the part. Does it exceed the specified drive count? Check the part and equipment according to the “TROUBLESHOOTING”. Fig. 5-7 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 12...

  • Page 267: Preventive Maintenance Checklist

    If the values are different, the one for the full color mode is indicated in parentheses ( ). If they differ according to the model, they are indicated in the order of the e-STUDIO2020C, e-STUDIO2330C, e-STUDIO2820C, e- STUDIO2830C and e-STUDIO3520C/3530C/4520C.

  • Page 268: Scanner

    Make sure that there is no fingerprints or oil staining on part of the original glass on where the original scale is mounted since the shading correction plate is located below the scale to be scanned. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 14...

  • Page 269: Laser Unit

    Parts ation/ Items to check Cleaning list (x 1,000 drive Coatin (x 1,000 sheets) check <P-I> counts) LSU slit glass B or A © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 15...

  • Page 270: Feed Unit

    C10 Middle guide 25-2 * C3: Separation roller Apply an even coat of grease (Alvania No.2) to all round the inside of the spring. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 16...
  • Page 271 Mylar with alcohol. Note: Do not hold the middle guide itself when opening and closing it. Knob Mylar Middle guide 2nd transfer unit Fig. 5-13 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 17...

  • Page 272: Automatic Duplexing Unit

    One side of the GCB bushing to which the shaft is inserted One side of the plastic bushing to which the shaft is inserted Paper guide 47-4 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 18...

  • Page 273: Bypass Feed Unit

    (4 places). Make sure that the grease does not adhere to the roller surface. Wipe it off with alcohol if adhered. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)

  • Page 274: Main Charger

    * F1: Main charger case Clean the main charger case with a cloth soaked in water and squeezed tightly, and then wipe them with a dry cloth. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 20...

  • Page 275: Drum/Cleaner Unit, Cleaner Related Section

    The friction between the drum and cleaning blade is sufficiently small without it and no problem would occur even if it is not applied. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)
  • Page 276 Replace the cleaning blade with new ones if poor images are copied due to the damaged blade regardless of the number of output pages which have been made e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 22...
  • Page 277 If the edge of recovery blade is damaged, replace the blade regardless of the number of output pages. Note: Never use water or alcohol for cleaning the transfer belt recovery blade. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 23...

  • Page 278: Developer Unit (K, Y, M, And C)

    (Rear side) Oil seal 38-4 (Front side) 38-13 Auto-toner sensor 38-31 H10 Developer filter 40/56/56/70/70 38-40 (40/46/56/56/70) H11 Developer unit upper cover 38-25 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 24...
  • Page 279 (3) Insert the cleaning jig all the way in the developer unit at a position approx. 30 mm away from the white streak. 30mm Fig. 5-21 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 25...
  • Page 280 After replacing the developer material, be sure to perform the auto-toner adjustment and then image quality control initialization. P.3-2 "3.1.2 Adjustment of the Auto-Toner Sensor" P.3-4 "3.1.3 Performing Image Quality Control (ICQ)" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 26...
  • Page 281 * H9: Auto-toner sensor Clean the surface of the auto-toner sensor with a cotton swab or soft cloth with sufficient alcohol filled in. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 27...

  • Page 282: Waste Toner Box

    Items to check Cleaning list (x 1,000 drive Coatin (x 1,000 sheets) check <P-I> counts) Waste toner box full 42-104 detection sensor e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 28...

  • Page 283: Transfer Belt Unit / Transfer Belt Cleaning Unit

    Replace the transfer belt with a new one regardless of the number of output pages, if any crack or major scar is found. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)
  • Page 284 Do not place the blade near a heat source. • Cleaning procedure Clean the blade edge with a cloth moistened with water and squeezed lightly. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 30...

  • Page 285: Image Quality Control Unit

    Clean the image quality sensor, image position aligning sensor (Front/Rear) and the sensor shutter when replacing the transfer belt cleaning blade and the blade seal, or the transfer belt itself. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM)

  • Page 286: Nd Transfer Roller Unit

    If toner adheres to the ribs of the 2nd transfer roller paper guide, clean it with a soft pad, cloth or electric vacuum cleaner. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 32...

  • Page 287: Fuser Unit

    (center/rear) Fuser belt 80/112/112/140/ 43-3 (80/92/112/112/ 140) Heat roller 43-10 Fuser roller 80/112/112/140/ 43-4 (80/92/112/112/ 140) Fuser belt guide 80/112/112/140/ 43-12 (80/92/112/112/ 140) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 33...
  • Page 288 Replace the finger if the toner is sticking to it heavily. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 34...
  • Page 289 112,000 sheets every 112,000 sheets e-STUDIO2830C every 140,000 sheets every 112,000 sheets e-STUDIO3520C e-STUDIO3530C every 140,000 sheets every 140,000 sheets e-STUDIO4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 35...

  • Page 290: Exit Unit

    Wipe off any old grease, and then apply 0.5 to 1 rice-sized grains of white grease (Molykote HP- 300) onto the inside of the roller and both end faces of the shaft hole. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 36...

  • Page 291: Radf (Mr-3018)

    Intermediate transfer roller 3-13 Front read roller 3-14 Rear read roller Reverse registration roller 3-10 Exit/reverse roller 4-25 O10 Platen sheet B or A © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 37...

  • Page 292: Pfp (Kd-1023)

    (x 1,000 sheets) check <P-I> counts) Pickup roller 5-20 (upper/lower) Feed roller 5-24 (upper/lower) Separation roller AV, W2 (upper/lower) Drive gear (tooth face) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 38...

  • Page 293: Lcf (Kd-1024)

    (x 1,000 drive Coatin (x 1,000 sheets) check <P-I> counts) Pickup roller 4-30 Feed roller 4-28 Separation roller 5-12 Drive gear (tooth face) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 39...

  • Page 294: Storage Of Supplies And Replacement Parts

    Avoid storing copy paper in places where it may be subjected to high humidity. After a package is opened, be sure to place and store it in a storage bag. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved PREVENTIVE MAINTENANCE (PM) 5 - 40...
  • Page 295 ASYS-ROLL-SPT ROL-KIT-1010 Pick up roller ROL-PICK-UP Feed roller ROL-PAPER-FED-F Separation roller ROL-PAPER-FED-S DF-KIT-3018 Pick up roller ASYS-ROL-FEED Feed roller ASYS-ROL-FEED Separation roller ASYS-ROL-RET © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 41...

  • Page 296: Maintenance Part List

    Doctor-sleeve gap jig Measuring the gap between the developer sleeve and 101-27 the doctor blade (gauge 0.75) Part list <P-I> represents the page item in “e-STUDIO2020C/2330C/2820C/2830C/3520C/ 3530C/4520C Service Parts List”. No.1-13,15: Refer to “e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C Service Parts List” No.14 : Refer to “MJ-1101 Service Parts List”...
  • Page 297 12,13 Fig. 5-35 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C PREVENTIVE MAINTENANCE (PM) 5 - 43...

  • Page 298: Grease List

    20 g Bottle 101-26 * : Part list <P-I> represents the page item in “e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/ 4520C Service Parts List”. 5.11 Operational Items in Overhauling Overhauling must be performed in order to maintain the quality level of this equipment at the following timing.

  • Page 299: Error Code And Troubleshooting

    2nd drawer misfeeding (Paper not reaching the 2nd P. 6-25 drawer feed sensor): The paper fed from the 2nd drawer does not reach the 2nd drawer feed sensor. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 1...
  • Page 300 PFP upper drawer feed sensor): The paper does not reach the PFP upper drawer feed sensor after it has passed the PFP lower drawer feed sensor. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 2...
  • Page 301 (during scanning): The original which passed the read sensor does not reach the original exit/reverse sensor when it is transported from the scanning section to exit section. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 3...
  • Page 302 P. 6-42 detection sensor): The paper position sensor on the Finisher transport path detects paper shorter than the acceptable paper size. [MJ-1101] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 4...
  • Page 303 [MJ-1101] Stack slider home position error: The stack slider is not at the home position. [MJ-1031] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 5...
  • Page 304 ED16 Finisher jam Buffer tray home position error: The buffer tray is P. 6-51 (Finisher section) not at the home position. [MJ-1101] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 6...

  • Page 305: Service Call

    ON or the temperature of the fuser roller does not rise in a specified period of time after power is turned ON. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 306 C9E0 Circuit related service Connection error between SLG board and SYS P. 6-66 call board e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 8...
  • Page 307 Flash ROM abnormality: Abnormality of checksum P. 6-76 value on finisher controller PC board is detected when the power is turned ON. [MJ-1101] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 9...
  • Page 308 Skew adjustment motor (M1) abnormality: Skew P. 6-82 adjustment motor is not rotating or puncher is not shifting normally. [MJ-1101 (when MJ-6101 is installed)] e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 10...
  • Page 309 CE40 Image quality control test pattern abnormality: The P. 6-96 test pattern is not formed normally. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 11...
  • Page 310 F350 Circuit related service SLG board abnormality P. 6-67 call F400 Circuit related service SYS board cooling fan abnormality P. 6-106 call e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 12...

  • Page 311: Error In Internet Fax / Scanning Function

    P. 6-109 1C82 Internet FAX transmission failure when processing FAX job received P. 6-109 1CC0 Job canceling 1CC1 Power failure P. 6-109 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 13...
  • Page 312 Insufficient system storage Terminal/Destination mail address P. 6-109 error (RFC: 552) 2553 Mailbox name not allowed Destination mail address error P. 6-109 (RFC: 553) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 14...
  • Page 313 2A40 System fatal error System error P. 6-111 2A50 Job canceling Job canceling 2A51 Power failure Power failure P. 6-111 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 15...
  • Page 314 Failed to process received Fax job Process failure of FAX job received P. 6-114 2CC0 Job canceled Job canceling 2CC1 Power failure occurred Power failure P. 6-114 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 16...
  • Page 315 Failed to acquire resource. Resource acquiring failure P. 6-114 2DC0 Job canceled Job canceling 2DC1 Power failure occurred Power failure P. 6-116 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 17...
  • Page 316 3B12 Format Error has been detected in P. 6-117 the received mail. This mail could not be transferred to the administrator. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 18...
  • Page 317 3C32 Tiff Resolution Error has been P. 6-118 detected in the received mail. This mail could not be transferred to the administrator. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 19...
  • Page 318 The mail could not be 3F10 P. 6-119 received until File I/O is recovered. 3F20 P. 6-119 3F30 P. 6-119 3F40 P. 6-119 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 20...

  • Page 319: Printer Function Error

    A2A2 Limit over error (Color): The number of output pages has exceeded the one P. 6-121 specified with the department code. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 21...

  • Page 320: Topaccess Related Error

    Failed to import the file - Internal Data import from TopAccess failed P. 6-122 error due to an internal error, the cause of which is unknown e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 22...

  • Page 321: Error History

    H: Special paper 2/ reverse I: Envelope J: Tab paper Z: Unused RADF size mixed 0: Unused 1: Single-size document 2: Size mixed © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 23...

  • Page 322: Diagnosis And Prescription For Each Error Code

    8. Replace the ADU clutch. 9. Replace the LGC board. 10.Check the rollers in the ADU. Replace them if they are worn out. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 24...
  • Page 323 9. Replace the LGC board. 10.Check the 2nd drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 25...
  • Page 324 11. Replace the LGC board. 12.Check the PFP lower drawer feed roller, separation roller and pickup roller. Replace them if they are worn out. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 26...
  • Page 325 10.Replace the LCF board. 11. Replace the LGC board. 12.Check the LCF feed roller, separation roller and pickup roller. Replace them if they are worn out. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 326: Paper Transport Jam

    10.Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 11. Check the transport roller. Replace it if it is worn out. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 28...
  • Page 327 12.Check the condition of the feed roller, separation roller and pickup roller of each paper source, and replace them if they are worn out. 13.Check the PFP transport roller. Replace it if it is worn out. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 328 9. Replace the ADU clutch. 10.Replace the LGC board. 11. Check the rollers in the ADU. Replace them if they are worn out. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 30...
  • Page 329 Correct if any. 4. Replace the registration sensor. 5. Replace the LGC board. 6. Check the rollers. Replace them if they are worn out. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 31...

  • Page 330: Other Paper Jam

    PFP lower drawer feed sensor 03-[FAX]OFF/[8]/[D] Bridge unit Bridge unit Bridge unit transport sensor-1 03-[FAX]OFF/[5]/[F] (Entrance sensor) Bridge unit transport sensor-2 03-[FAX]OFF/[5]/[D] (Exit sensor) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 32...
  • Page 331 2. Check if the error is cleared by turning the power OFF and then back ON. 3. Check if the connectors on the LGC board are disconnected. 4. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 332 Bridge unit Bridge unit transport sensor-1 03-[FAX]OFF/[5]/[F] (Entrance sensor) Bridge unit transport sensor-2 03-[FAX]OFF/[5]/[D] (Exit sensor) Finisher Finisher door Sensors in the finisher e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 34...

  • Page 333: Cover Open Jam

    3. Check if the connector CN348 on the LGC board is disconnected from the side cover switch or the harnesses are open circuited. Correct if any. 4. Replace the side door switch. 5. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 35...
  • Page 334 Correct if any. 4. Replace the waste toner cover open/close detection switch. 5. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 36...

  • Page 335: Radf Jam

    Correct if any. 4. Replace the original exit/reverse sensor 5. Replace the RADF board. 6. Replace the read roller if it is worn out. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 37...
  • Page 336 Correct if any. 4. Replace the RADF jam access cover switch. 5. Replace the RADF board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 38...
  • Page 337 4. Replace the RADF opening/closing sensor. 5. Replace the RADF board. 6. Is the RADF opening/closing sensor adjusted within the specified range? © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 39...

  • Page 338: Jam In Bridge Unit

    7. Check the drive system of the equipment and bridge unit. 8. Check if the rollers in the exit roller, the pressure spring and the bridge unit are worn out. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 40...

  • Page 339: Paper Jam In Finisher Section

    3. Is the inlet sensor working properly? (Check the movement of the actuator.) 4. Replace the inlet sensor. 5. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 340 (S1) and the transport sensor (S2), or the harnesses are open circuited. Correct if any. 3. Replace the sensor. 4. Replace the finisher controller PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 42...
  • Page 341 (S12) or the harnesses are open circuited. Correct if any. 4. Replace the sensor. 5. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 342 5. Is the staple home position sensor working properly? 6. Reconnect or replace the connector of the staple home position sensor. 7. Replace the finisher controller PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 44...
  • Page 343 (S1) and the harnesses are disconnected or open circuited. Correct if any. 4. Replace the entrance sensor. 5. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 344 (M4) or the harnesses are open circuited. Correct if any. 3. Replace the stack slider HP sensor. 4. Replace the stack slide motor. 5. Replace the finisher controller PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 46...

  • Page 345: Paper Jam In Saddle Stitcher Section

    (Check the movement of the actuator.) 7. Replace the sensor. 8. Replace the saddle stitcher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 346 4. Is the inlet sensor working properly? (Check the movement of the actuator.) 5. Replace the sensor. 6. Replace the finisher controller PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 48...

  • Page 347: Paper Jam In Puncher Unit

    Correct if any. 3. Replace the IPC board. 4. Replace the LGC board. 5. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 49...
  • Page 348 3. Replace the rear alignment motor (M10). 4. Replace the rear alignment plate home position sensor (S8). 5. Replace the finisher controller PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 50...
  • Page 349 3. Replace the buffer tray guide motor (M3). 4. Replace the buffer tray home position sensor (S5). 5. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 51...

  • Page 350: Paper Feeding System Related Service Call

    2. Check if the voltage supplied to the microcomputer input terminal IC5-17 pin is always “L” level. 3. Replace the PFP board. 4. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 52...
  • Page 351 7. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 352 9. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 54...
  • Page 353 9. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 354 9. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 56...

  • Page 355: Scanning System Related Service Call

    3. Check if the conductor pattern on the SLG board is short circuited or open circuited. 4. Replace the SLG board. 5. Replace the inverter. 6. Replace the exposure lamp. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 57...
  • Page 356 2. Check if the conductor pattern on the SLG board is short circuited or open circuited. 3. Replace the SLG board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 58...

  • Page 357: Fuser Unit Related Service Call

    Change the current status counter value “1” or “2” to “0”, then press [ENTER] or [INTERRUPT] (to cancel [C411/C412]). Turn the power OFF and then back ON. Make sure that the equipment enters the normal ready state. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 59...
  • Page 358 Change the displayed current status counter value “32” to “0”, then press [ENTER] or [INTERRUPT] (to cancel C448). Turn the power OFF and then back ON. Make sure that the equipment enters the normal status. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 60...
  • Page 359 Check if the thermistor is open circuited. Check if the connectors of the power supply (power supply AC output connector CN409, LGCI/F connector CN403) are disconnected. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 360 “0”. When the error C4B1 occurred twice or more consecutively, the error is determined and recorded in the error history. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 62...

  • Page 361: Communication Related Service Call

    Check if the conductor pattern on the finisher controller PC board is short circuited or open circuited. Replace the IPC board. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 63...
  • Page 362 Check the version of the system ROM on the SYS board. Check the version of the scanner ROM version on the SLG board. Replace the SYS board. Replace the SLG board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 64...

  • Page 363: Radf Related Service Call

    1. Check if the conductor pattern between the Engine-CPU and FROM, SRAM is short circuited or open circuited. 2. Replace the LGC board if it frequently occurs. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 364 (11) Turn the power OFF and then back ON. If the error is not recovered, replace the SRAM on the SYS board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 66...
  • Page 365 ROM, engine ROM and scanner ROM. Reinstall the scanner ROM firmware. If an error occurs after step (2) above has been performed, replace the SLG board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 366: Laser Optical Unit Related Service Call

    8. Check if the suction area of the laser unit cooling fan is plugged up. 9. Replace the laser optical unit. 10.Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 68...
  • Page 367 7. Check if the suction area of the laser unit cooling fan is plugged up. 8. Replace the laser optical unit. 9. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 368 6. Replace the LGC board. Check if the conductor pattern on the LGC board is short circuited or open circuited. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 70...

  • Page 369: Finisher Related Service Call

    • Reconnect the connector securely. • Replace the harness. 1. Replace the entrance motor (M1). 2. Replace the finisher control PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 71...
  • Page 370 Is there any problem with the tray lift mechanism? Fix the lift mechanism. 1. Replace the tray 1/2 shift motors. 2. Replace the finisher controller PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 72...
  • Page 371 Is there any mechanical problem with the path of aligning plate? Fix the mechanism. 1. Replace the rear aligning plate motor. 2. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 73...
  • Page 372 Are the harnesses in the stapler disconnected or open circuited? • Reconnect the connector securely. • Replace the harness. Replace the finisher control PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 74...
  • Page 373 Reconnect the connector securely. • Replace the harness. 1. Replace the stapler unit shift motor (M4). 2. Replace the finisher control PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 75...
  • Page 374 1. Check if the conductor pattern on the finisher controller PC board is open circuited or short circuited. 2. Replace the finisher control PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 76...
  • Page 375 Is the guide plate drive mechanism normal? Fix the mechanism. 1. Replacing the guide motor (M3). 2. Replace the saddle stitcher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 77...
  • Page 376 Are the connector pins J9-8, -11 and -14 on the saddle stitcher controller PC board correctly connected to the ground? Replace the saddle stitcher controller PC board. End. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 78...
  • Page 377 (M4) or the harnesses are open circuited. Correct if any. 3. Replace the stack edging HP sensor. 4. Replace the stack slide motor. 5. Replace the finisher control PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 79...
  • Page 378 Reconnect the connector securely. • Replace the harness. 1. Replace the paper holder home position sensor (S6). 2. Replace the finisher control PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 80...
  • Page 379 (M2) correct? Correct the wiring. 1. Replace the punch sideways adjustment motor (M2). 2. Replace the hole punch control PC board (HP). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 81...
  • Page 380 Fix the mechanism. 1. Replace the punch motor (M61). 2. Replace the punch controller PC board. 3. Replace the finisher controller PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 82...
  • Page 381 Is there any mechanical problem with the path of aligning plate? Fix the mechanism. 1. Replace the front aligning plate motor. 2. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 83...
  • Page 382 (M5) or the harnesses are open circuited. Correct if any. 3. Replace the offset HP sensor. 4. Replace the offset motor. 5. Replace the finisher control PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 84...
  • Page 383 Is there any problem with the gear change mechanism? Fix the gear change mechanism. 1. Replace the gear change motor. 2. Replace the finisher controller PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 85...
  • Page 384 Is the conductor pattern on the hole punch control PC board (HP) open circuited or short circuited? Replace the hole punch control PC board (HP). Replace the finisher control PC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 86...
  • Page 385 8. Replace the converter PC board. 9. Replace the finisher control PC board. 10.Replace the hole punch control PC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 87...

  • Page 386: Image Control Related Service Call

    5. Check if there is any stain on the image quality sensor and Image position aligning sensors. 6. Check if the sensor shutter is working properly. If the error still occurs, check the following. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 88...
  • Page 387 146 = 128 + 18 = 128 + 16 + 2 -> K on the front side / C on the rear side / Y on the front side detection abnormality © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C...
  • Page 388 1. Key in “125” to open the sensor shutter. 2. The light emitting area of the sensor should emit LEDs when “126” is keyed in. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 90...
  • Page 389 Is the image printed normally without white streaks in the secondary scanning direction? Check if the slit glass of the laser optical unit is stained. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 390 (29) Key in “4719”, then press the [START] button. (05-4719: Enforced position adjustment) Does the error [CA00] occur during the position adjustment control? Proceed to step (5). NO (Proceed to step (30).) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 92...
  • Page 391 Check the power supply system and replace the switching power supply. 1. Replace the image quality sensor. 2. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 93...
  • Page 392 Check if the supply harness between the switching power supply and the LGC board is open circuited, damaged or disconnected. Proceed to step (6). (to step (1) for the second time) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 94...
  • Page 393 Check and correct it accordingly. Reset all of the values in the codes “Abnormality detection count (Y/M/C/K) Display/0 clearing (08-573 to 08-576)”. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 95...
  • Page 394 To (9) (If you have already performed this checking cycle once, proceed to step (4).) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 96...
  • Page 395 (Error [CE40] does not appear.) Then perform “Automatic gamma adjustment” (Chapter 3.7.1 and 3.8.1). When an error occurs: Check and correct it accordingly. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 97...
  • Page 396 Is the connector CN340 on the LGC board, or the connector of the drum thermistor Y or K disconnected? Reconnect the connector. Replace the harness. 1. Replace the drum thermistor Y or K. 2. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 98...
  • Page 397 (Replace it if there is.) 1. Check if the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 398 The setting value shall be returned after the recovery, otherwise color deviation increases. Drum phase adjustment control ON/OFF code 08-4766 0: Disabled 1: Enabled (Default) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 100...

  • Page 399: Copy Process Related Service Call

    Check if the needle electrode is broken or the main charger grid is deformed. Check if any foreign matter is on the needle electrode or main charger grid. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 400 6. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 102...
  • Page 401 6. Replace the LGC board. 1. Check if the conductor pattern on the LGC board is short circuited or open circuited. 2. Replace the LGC board. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 402 1. Check if there is any abnormality with the mechanical section (sensor's actuator, etc.). 2. Check if the conductor pattern on the LGC board is short circuited or open circuited. 3. Replace the LGC board. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 104...

  • Page 403: Other Service Call

    When “Rebuilding all databases (08-684)” is performed, all data in the Address Book and Mailbox are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 404: Error In Internet Fax / Scanning Function

    [1C12] Message reception error [1C13] Message transmission error Turn the power OFF and then back ON. Perform the job in error again. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 106...
  • Page 405 Turn the power OFF and then back ON. Perform the job in error again. [1C64] Terminal mail address unset Reset the Terminal mail address. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 107...
  • Page 406 [1C72] POP Before SMTP error Check that both the POP Before SMTP setting and POP3 setting are correct, then perform authentication again. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 108...
  • Page 407 [2B20] File library function error [2B30] Insufficient disk space in BOX partition [2BC0] Fatal failure occurred [2BC1] System management module resource acquiring failure © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 109...
  • Page 408 [2BA1] A paper size or a color mode not supported in the Electronic Filing function is being selected. Check the paper size or color mode. [2BB1] Power failure [2BD0] Power failure occurred during restoring of Electronic Filing e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 110...
  • Page 409 Turn the power OFF and then back ON, then retry the job in error. [2A51] Power failure Check if the power cable is properly connected. Check if the power supply voltage is inconstant. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 111...
  • Page 410 Replace the main memory and perform the job again. [2C43] Encryption error Turn the power OFF and then back ON. Perform the job in error again. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 112...
  • Page 411 Check if there is an illegal character in the Terminal mail address. Set the correct SMTP Authentication method or delete the illegal character and reset the appropriate Terminal mail address, then perform the job again. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 412 Check the content of the data and reattempt the process because the specified memory capacity cannot be changed. You cannot see if this error will occur until you actually perform the process. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 114...
  • Page 413 If an image file not encrypted is created, consult your administrators. [2D62] File server connection error Check the IP address or path of the server. Check if the server is operating properly. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING 6 - 115...
  • Page 414 [2DC1] Power failure Check if the power cable is connected properly and it is inserted securely. Check if the power voltage is unstable. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 116...
  • Page 415 These errors occur when the standard of the Charset is other than ISO-8559-1 or ISO-8559-2. Request the sender to reformat the Charset into either of the standards described above and then retransmit the mail. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...
  • Page 416 This error occurs when the FAX board is not installed or the FAX board has an abnormality. Check if the FAX board is correctly connected. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 118...
  • Page 417 These errors occur when the mail data is not transferred properly to the HDD. Request the sender to retransmit the mail. Replace the HDD if the error still occurs after retransmission. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 418: Printer Function Error

    This file cannot be printed using this function due to the encrypted PDF file not permitting printing or permitting it only with a low resolution. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 120...
  • Page 419 Clear the limit counter (color), or authorize users so that they can perform color printing. [A2A2] Limit over error (color) Clear the limit counter (color). © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C ERROR CODE AND TROUBLESHOOTING...

  • Page 420: Topaccess Related Error

    Mailbox are deleted. If you back up the data in advance, they will be recovered by restoring them after rebuilding the database. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved ERROR CODE AND TROUBLESHOOTING 6 - 122...

  • Page 421: Replacement Of Pc Boards/Hdd

    Disconnect 2 connectors and take off the HDD case. HDD Case Fig. 7-1 Remove 6 screws, release 1 clamp and take off the bracket. Clamp bracket Fig. 7-2 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 1...

  • Page 422: Board Cover

    Service Manual "3-5-19 Rear cover-2" Remove 1 screw and loosen 11 screws. Fig. 7-4 Slide the board cover to take it off. Board cover Fig. 7-5 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 2...

  • Page 423: Fax Cover

    P.7-3 "7.1.3 FAX cover" Take off the hard disk. P.7-1 "7.1.1 Hard disk (HDD)" Remove 2 screws and take off 2 earth plates. Fig. 7-8 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 3...

  • Page 424: Img Board

    P.7-3 "7.1.5 SYS board" IMG board Disconnect 2 connectors. Remove 6 screws and slide the IMG board to take it off. Fig. 7-11 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 4...

  • Page 425: Lgc Board

    Connector cover Fig. 7-13 Disconnect 7 connectors. Remove 2 screws. Slightly lift up the switching regulator and release the hook. Fig. 7-14 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 5...
  • Page 426 Tilt the switching regulator to the front side and take it off. Switching regulator Fig. 7-15 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 6...

  • Page 427: High-Voltage Transformer (Hvt)

    Disconnect 22 connectors. Fig. 7-16 Remove 7 screws. Release 2 locking supports and take off the high-voltage transformer. High-voltage transformer Fig. 7-17 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 7...

  • Page 428: Fil Board

    1024) from the filter bracket if it is connected. Optional Connector Fig. 7-18 Disconnect 2 relay connector of the filter bracket. Fig. 7-19 Release 2 clamps. Fig. 7-20 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 8...
  • Page 429 Be sure to use the correct harness (black or white) when assembling. Remove 2 screws, release 2 locking supports and take off the FIL board. Black Locking support Fig. 7-23 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 9...

  • Page 430: Board Case

    Disconnect the 1 connector from the IMG IMG Board board. SYS Board Fig. 7-25 Disconnect 2 connectors from the LGC board. LGC board Fig. 7-26 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 10...
  • Page 431 Release harnesses from 4 clamps. Fig. 7-27 Open the board case. Note: Board case Open the board case gently during maintenance work or similar. Fig. 7-28 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 11...

  • Page 432: Sram Board

    SYS board. Be sure to assemble the correct SRAM board. SRAM board SRAM board (for LGC board) (for SYS board) Fig. 7-31 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 12...

  • Page 433: Sram Board

    Release 2 latches and take off the SRAM board for SYS board from the case. Latch SRAM board (for SYS board) Case Fig. 7-34 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 13...
  • Page 434 LGC board. Be sure to assemble the correct SRAM board. SRAM board SRAM board (for SYS board) (for LGC board) Fig. 7-35 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 14...

  • Page 435: Precautions, Procedures And Settings For Replacing Pc Boards And Hdd

    When SRAM requires replacement, see “7.2.6Precautions and procedure when replacing the SRAM board (for the SYS board)” / “7.2.7Procedures and settings when replacing SRAM board (for LGC board)“. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD...

  • Page 436: Hdd Fault Diagnosis

    High possibility of physical failure (A HDD connector, harness HDD replacement displayed as “-------”. or SYS board may be one of the causes.) is recommended. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 16...
  • Page 437 "Over-range" appears when the digits of the numbers obtained from HDD exceed the acceptable limit for being displayed on the touch panel. This is not shown as a failure. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C...

  • Page 438: Precautions And Procedures When Replacing The Hdd

    [F] Reset user's setting item and restore data/information [G] Reset "FUNCTION LIST FOR MAINTENANCE" [H] Reset "FUNCTION" list [I] Adjust image quality Setting completed Fig. 7-37 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 18...
  • Page 439 Press the [LIST] button. Key in [*] [#] [*] [*] [3] [3] and then press the [START] button. The “FUNCTION LIST FOR MAINTENANCE” is printed out. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD...
  • Page 440 (11) Check the version of the HDD (08-944). Confirm the version displayed on the LCD, and then press the [ENTER] button. (12) Turn the power OFF. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 20...
  • Page 441 Press the [FAX] button and then the [TERMINAL ID] button to set each item. Press the [INITIAL SETUP] button to set each item. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD...
  • Page 442 Start up with the Adjustment mode (05). Perform “Automatic gamma adjustment” <PPC> (05-580). P.3-29 "3.2.1 Automatic gamma adjustment" Turn the power OFF. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 22...

  • Page 443: Precautions And Procedures When Replacing The Sys Board

    In this case, perform cancelling the “F200” service call (installing the OS / HDD SYS / PFC Firmware / Engine MainFirmware / Scanner Firmware using the USB media), and then install GP-1070 (Data Overwrite Enabler) again. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD...

  • Page 444: Procedures And Settings When Replacing The Slg Board

    Turn the power OFF. Start up with the Setting Mode (08). Check the version of the scanner ROM (08-905). (10) Turn the power OFF. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 24...

  • Page 445: Precautions And Procedure When Replacing The Sram Board (For The Sys Board)

    Take off the Fax Unit (GD-1250) if it is installed. Replace the SRAM board (for the SYS board). P.7-13 "7.1.13 SRAM board <for SYS board>" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD...
  • Page 446 Key in the serial number on the label attached to the rear cover of the equipment, and then press the [OK] button. Turn the power off. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 26...
  • Page 447 Set the dial type according to these buttons: [USER FUNCTIONS] -> [ADMIN] -> [FAX] -> [INITIAL SETUP] [H] Set date and time [USER FUNCTIONS] → [ADMIN] → [GENERAL] → [CLOCK] → [DATE/TIME] © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 27...
  • Page 448 In this case, perform cancelling the “F200” service call (installing the OS / HDD SYS / PFC Firmware / Engine MainFirmware / Scanner Firmware using the USB media), and then install GP-1070 (Data Overwrite Enabler) again. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 28...

  • Page 449: Procedures And Settings When Replacing Sram Board (For Lgc Board)

    Enter all the adjustment values written down in step (1). Remark: However, do not adjust the values of 05-2985, 2986, 2987 and 2988. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 29...
  • Page 450 Since “1: For line” is set for “Line adjustment mode” in SRAM supplied as a service part, number of prints is not counted unless it is changed. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 30...

  • Page 451: Firmware Confirmation After The Pc Board/Hdd Replacement

    Hole punch unit ROM version 08-9945 Converter ROM version Updating FAX ROM 08-915 FAX ROM version Imaging Acceleration Board 08-9965 Imaging Acceleration Board SROM version © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 31...

  • Page 452: Electronic Key Re-Registration Using The One-Time Dongle

    Connect the one-time dongle to the USB port and perform 08-3840. Perform the re-registration in the same manner as a regular one. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 32...

  • Page 453: Precautions For Installation Of Gp-1070 And Disposal Of Hdd/Board

    When disposing of the SRAM board, perform 08-1428 (Forcible SRAM backup data all clearing) for security reasons. Note: If these codes are performed, the equipment cannot be started up. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REPLACEMENT OF PC BOARDS/HDD 7 - 33...
  • Page 454 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REPLACEMENT OF PC BOARDS/HDD 7 - 34...

  • Page 455: Firmware Updating

    Fax Unit FAX firmware (GD-1250) Imaging Acceleration Board Imaging Acceleration Board firmware USB media (GE-1170) * The harness jig for board connection (HRNS-CNV-DL-JIG) is necessary. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 1...
  • Page 456 System ROM, Engine ROM, Scanner ROM P. 8-27 Scanner ROM P. 8-33 RADF ROM (MR-3018) P. 8-35 Engine ROM P. 8-29 FAX ROM (GD-1250) P. 8-54 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 2...
  • Page 457 Finisher ROM (MJ-1101) P. 8-37 Hole punch unit ROM (MJ-6101) P. 8-43 Converter ROM(MJ-1101) P. 8-39 Finisher ROM (MJ-1030) P. 8-47 Finisher ROM (MJ-1031) P. 8-51 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 3...
  • Page 458 [POWER] + [4]+ [9] is performed a second time, "Can't fetch Ver." may be displayed on the control panel for some ROMS. A normal power on must be performed. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 4...

  • Page 459: Firmware Updating With Usb Media

    (dlFirmWare_2820C_3530C) and the data file for updating in the model specific folder. Model specific folder name 2820C_3530C USB media mentusb2.o 2820C_3530C dlFirmWare_2820C_3530C firmImage0.bin hdd.bin T450MWW.xxx T450SLGWW.xxx T450IWW.xxx Fig. 8-1 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 5...
  • Page 460 However, if the model specific folder for the same model as that of the data file stored in the root directory already exists, this will have priority. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 6...

  • Page 461: Master Data/System Rom/Engine Rom/Scanner Rom

    Connect the USB media to the USB port on the right upper cover. USB port USB media Fig. 8-2 Note: Updating cannot be performed with multiple USB media connected at the same time. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 7...
  • Page 462 Checking of data file failed. ROMDATA Other models ROMDATA Vxxxx.xxx x Master data of other model (hdd.bin) The version name comes at “xxxx.xxx.x”. are stored. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 8...
  • Page 463 Scanner Firm Update ..Flash Update Scanner Firm Update ..Completed “Update Completed.” is displayed at the bottom of the LCD screen after the updating is completed properly. Fig. 8-4 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 9...
  • Page 464 (When the download is written) (When the download is written) Reception status code abnormality Reception status code abnormality (When the download is finished) (When the download is finished) e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 10...
  • Page 465 Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. • Key in “947”, and then press the [START] button. • Press the [INITIALIZE] button. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 11...
  • Page 466 Automatic gamma adjustment <PPC> (05-1642) (using [4][FAX] test pattern): P.3-29 "3.2.1 Automatic gamma adjustment" • Automatic gamma adjustment < PRT > (05-1008) (using [70][FAX] test pattern): P.3-44 "3.3.1 Automatic gamma adjustment" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 12...
  • Page 467 Firmware Update Firmware Update Update Completed Fig. 8-5 Below is an example of the changes of the LCD screen during update. System ROM Fig. 8-6 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 13...
  • Page 468 Master data Fig. 8-7 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 14...
  • Page 469 Engine ROM Fig. 8-8 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 15...
  • Page 470 Scanner ROM Fig. 8-9 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 16...

  • Page 471: Imaging Acceleration Board Rom (Ge-1170)

    Connect the USB media to the USB port on the right upper cover. USB port USB media Fig. 8-10 Note: Updating cannot be performed with multiple USB media connected at the same time. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 17...
  • Page 472 Checking of data file failed. ROMDATA Other models ROMDATA Vxxxx.xxx x Master data of other model (hdd.bin) The version name comes at “xxxx.xxx.x”. are stored. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 18...
  • Page 473 MEP Firm Update ..Completed “Update Completed.” is displayed at the bottom of the LCD screen after the updating is completed properly. Fig. 8-12 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 19...
  • Page 474 An error occurred during the memory allocation. Other error Other error Press the [ON/OFF] button to shut down the equipment, and then remove the USB media. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 20...
  • Page 475 P.8-56 "8.4 Confirmation of the updated data" Note: Check that the icon of the Imaging Acceleration Board on the scan menu is displayed in color. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 21...
  • Page 476 [C] Display during the update Below is an example of the changes of the LCD screen during update. Imaging Acceleration Board ROM Fig. 8-13 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 22...

  • Page 477: Firmware Updating With Pwa-Dwnld-350-Jig2

    The download jig (PWA-DWNLD-350-JIG2) is the jig in which the Flash ROM is mounted on the board directly. Therefore, ROM writer adapter (PWA-DL-ADP-350) is required to write the data to these Flash ROMs. Refer to the following to write the data. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...

  • Page 478: Writing The Data To The Download Jig (Pwa-Dwnld-350-Jig2)

    Minato Electronics MODEL 1893/1895/1931/1940 PWA-DL-ADP-350-1931 (model 1931) (or equivalent) model 1881 model 1931 ( LV650 ) [ PWA-DL-ADP-350-1881 ] [ PWA-DL-ADP-350-1931 ] Fig. 8-16 Fig. 8-17 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 24...
  • Page 479 ROM4 ROM5 ROM6 Note: Be sure not to confuse different ROM Versions since the file name is identical although the ROM version is different. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 25...
  • Page 480 Clear Buffer Before Loading the file Clear buffer with blank state [B-1] Engine ROM Engine ROM Rotary Switch File Name Flash ROM T450MWW.xxx ROM1 ROM2 ROM3 ROM4 ROM5 ROM6 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 26...

  • Page 481: System Rom

    “*” is displayed next to the selected item. Display or delete the “*” by pressing the number of the item. All items are selected in the default settings. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...
  • Page 482 After the updating is completed, check each data version in the Setting Mode (08) to confirm that the data was overwritten properly. P.8-56 "8.4 Confirmation of the updated data" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 28...

  • Page 483: Engine Rom

    Unplug the power cable from the outlet. Take off the rear cover-1. Rear cover-1 Fig. 8-20 Remove the cover plate. Cover plate Fig. 8-21 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 29...
  • Page 484 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-56 "8.4 Confirmation of the updated data" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 30...
  • Page 485 Automatic gamma adjustment <PPC> (05-1642) (using [4][FAX] test pattern): P.3-29 "3.2.1 Automatic gamma adjustment" • Automatic gamma adjustment < PRT > (05-1008) (using [70][FAX] test pattern): P.3-44 "3.3.1 Automatic gamma adjustment" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 31...

  • Page 486: Firmware Updating With K-Pwa-Dlm-320

    Fax unit firmware FAX board (GD-1250) K-PWA-DLM-320 Connector Mark for ROM installation direction Fig. 8-23 Important: Pay attention to the direction of the ROM. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 32...

  • Page 487: Scanner Rom

    Press the [ON/OFF] button on the control panel to shut down the equipment. Take off the right upper cover. Right upper cover Fig. 8-24 Remove the cover plate. Cover plate Fig. 8-25 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 33...
  • Page 488 If the exposure lamp blinks twice at the time of start-up and a “C270” error occurs, the model of the scanner ROM updated may be incorrect. Check the model of the scanner ROM and retry updating. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 34...

  • Page 489: Radf Firmware (Mr-3018)

    Fig. 8-28 Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. Updating starts automatically and the LED on the download jig lights. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 35...
  • Page 490 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-56 "8.4 Confirmation of the updated data" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 36...

  • Page 491: Finisher Firmware (Mj-1101)

    Fig. 8-30 Press the [ON/OFF] button while simultaneously holding down the [0] and [8] buttons. Updating starts and the LED on the download jig lights © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 37...
  • Page 492 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-56 "8.4 Confirmation of the updated data" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 38...

  • Page 493: Converter Firmware (Mj-1101)

    Take off the finisher board access cover. Board access cover Fig. 8-31 Take off the rear cover-1 of the equipment. Rear cover-1 Fig. 8-32 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 39...
  • Page 494 Fig. 8-34 Connect the 10-pin side of the harness jig for board connection to the connector (CN2) of the converter PC board. Fig. 8-35 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 40...
  • Page 495 Is the harness jig for board connection connected to connector (CN2) of the converter PC board and the connector (CN15) of the finisher control PC board correctly? © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...
  • Page 496 Be sure to install the converter PC board in the equipment and connect the finisher (MJ-1101) before confirming the firmware version of the converter firmware. P.8-56 "8.4 Confirmation of the updated data" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 42...

  • Page 497: Hole Punch Unit Firmware (Mj-6101)

    Install the ROM to the download jig (K-PWA-DLM-320). Make sure the direction is correct. Press the [ON/OFF] button on the control panel to shut down the equipment. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...
  • Page 498 Release the latches and take off the rear lower cover of the hole punch unit. Rear lower cover Fig. 8-40 Remove 3 screws and take off the rear cover of the hole punch unit. Rear cover Fig. 8-41 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 44...
  • Page 499 PC board connected properly? (10) Turn the power OFF using the main power switch on the right-hand surface of the equipment and remove the download jig. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...
  • Page 500 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-56 "8.4 Confirmation of the updated data" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 46...

  • Page 501: Finisher Firmware/Saddle Stitcher Firmware (Mj-1030)

    * Connect the finisher interface cable with the equipment after removing the finisher rear cover. Connect the download jig with the jig connector on the finisher control PC board. Connector Fig. 8-46 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 47...
  • Page 502 Record the current settings of the DIP switch before changing them. After the updating is completed, return the DIP switch to the status as record. Fig. 8-47 DIP switch Updating Finisher Firmware Updating Saddle Stitcher Firmware e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 48...
  • Page 503 Turn the power OFF using the main power switch on the right-hand surface of the equipment, remove the download jig, and then return the DIP switch to the status before updating. Install the finisher rear cover. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...
  • Page 504 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-56 "8.4 Confirmation of the updated data" e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 50...

  • Page 505: Finisher Firmware (Mj-1031)

    Press the [ON/OFF] button on the control panel to shut down the equipment. Take off the hanging finisher (MJ-1031) from the equipment. Fig. 8-49 Take off the rear cover. Fig. 8-50 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 51...
  • Page 506 (10) Take off the hanging finisher from the equipment. (11) Install the board access cover. (12) Install the hanging finisher in the equipment. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 52...
  • Page 507 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-56 "8.4 Confirmation of the updated data" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...

  • Page 508: Fax Unit Firmware (Gd-1250)

    Press the [ON/OFF] button on the control panel to shut down the equipment. Remove the cover plate. Cover plate Fig. 8-53 Connect the download jig with the jig connector on the FAX board. Connector Fig. 8-54 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 54...
  • Page 509 After the updating is completed, check each data version in Setting Mode (08) to confirm that the data were overwritten properly. P.8-56 "8.4 Confirmation of the updated data" © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING...

  • Page 510: Confirmation Of The Updated Data

    Hole punch unit ROM version (MJ-6101 only) 08-9945 Converter board ROM version Updating FAX ROM 08-915 FAX ROM version Imaging Acceleration Board 08-9965 Imaging Acceleration Board SROM version e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 56...

  • Page 511: When Firmware Updating Fails

    If the equipment cannot be started even when the above update has been performed, check that there is no damage to the “SYS board”, “LGC board” or “SLG board”. Replace them if necessary. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C...

  • Page 512: Flow Chart For Correcting Usb Update Failure

    Check ROM version. Failed twice or more? " 8.4 Confirmation of the updated data " Replace SYS board. Is ROM version correct? Update USB. Update completed e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 58...
  • Page 513 Check HDD/ROM version. " 8.4 Confirmation of the updated data " Update succeeded? Is HDD/ROM version correct? Replace SYS board. Update USB. Update completed © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C FIRMWARE UPDATING 8 - 59...
  • Page 514 Check ROM version. Failed twice or more? " 8.4 Confirmation of the updated data " Replace target board. Is ROM version correct? Update USB. Update completed e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved FIRMWARE UPDATING 8 - 60...

  • Page 515: Power Supply Unit

    TRC (Triac) is driven by the heater control signal (BHCON, BHSON, PHON, SUBON) from the LGC board and then AC power is supplied to each heater lamp (center heater lamp, side heater lamp, pressure roller lamp) in the fuser unit. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT...

  • Page 516: Operation Of Dc Output Circuits

    Only DC voltage and 5 VS are output from the power supply unit. The [POWER] button is monitored and the LED of the main power switch is lit. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 2...

  • Page 517: Output Channel

    High-voltage transformer (via LGC board) +24 VD4: CN406 Pin 2 Output to the Finisher +24 VD4: CN407 Pins 9, 10, 11 and 12 Output to the Finisher © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 3...
  • Page 518 +5.1 VD, +24 VD1, +24 VD2, +24 VD3 board, high-voltage transformer (via LGC board) CN406 For the finisher +24 VD4 CN407 For the SLG board, RADF +24 VD e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 4...

  • Page 519: Fuse

    6.3 A (Semi time-lag) Lamp inverter board RADF Finisher +5 VB LGC board LGC board F205: 5 A (Semi time-lag) PFP/LCF (via LGC board) © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 5...

  • Page 520: Configuration Of Power Supply Unit

    Configuration of Power Supply Unit CN402 ~ CN407 Noise filter Noise filter CN401 CN409 CN408 Fig. 9-1 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 6...

  • Page 521: Sequence Of Power Supply

    PWR-EN ( 5VS ) 20ms or lower 5VB/12VB ( MAIN ) 700ms or lower RLY-ON ( 5VB ) 24VD/5VD ( DOOR ) Fig. 9-2 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 7...
  • Page 522 5VB/12VB ( MAIN ) 100ms or lower RLY-ON ( 5VB ) 700ms or lower 700ms or lower 24VD/5VD ( DOOR ) Fig. 9-3 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 8...

  • Page 523: Ac Wire Harness

    White White AC (N) J706 J705 Black Black AC (L) Black White AC (N) +5.1VB Yellow Black Black AC (L) Breaker Fig. 9-4 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C POWER SUPPLY UNIT 9 - 9...
  • Page 524 White White AC (N) J706 J705 Black Black AC (L) Black White AC (N) +5.1VB Yellow Black Black AC (L) Breaker Fig. 9-5 e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved POWER SUPPLY UNIT 9 - 10...

  • Page 525: Dc Wire Harness

    10.1 DC Wire Harness 10-1...

  • Page 526: Electric Parts Layout

    10.2 Electric Parts Layout [A] Scanner unit, control panel [B] Toner cartridge, waste toner box [C] Transfer belt unit [D] Developer unit Y: M2 M: M3 C: M4 K: M5 LT series models P-INV Y: ERS-Y Y: S8 M: ERS-M M: S9 C: ERS-C C: S10...
  • Page 527 Fig. 8-38 has been changed. 8-45 Fig. 8-43 has been changed. 10-1 ”10.1 DC Wire Harness” has been added. 10-2 ”10.2 Electric Parts Layout” has been added. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 528 2-85 08-3870, 3626, 8622, 9984-0 to 4,3520, 8611, 8615 have been added. 2-86 Procedure 3 has been changed. 2-94 08-1426 has been changed. 2.6.10 has been deleted. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 529 “F140” has been added to “6.2.22 Other service call”. 7-17 “Note” has been added to “7.2.2 HDD fault diagnosis”. “Note” has been added to “8. FIRMWARE UPDATING”. “9.5 Fuse” has been changed. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 530 The contents of [CB31] have been corrected. 7-32 “7.2.9 Re-registration of the Electronic License Key with one-time dongle” has been added. “Note” has been added to ”8.1 Firmware Updating with USB Media”. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 531 5-29 The replacement timing for e-STUDIO2020C has been added. 5-32 The replacement timing for e-STUDIO2020C has been added. 5-33 The replacement timing for e-STUDIO2020C has been added. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 532 5110, 5212, 5BD0, 5C10, 5C11, 5C20, 5C21, and 5C22 have been added. 6-68 The model name has been added. 6-122 5110, 5212, 5BD0, 5C10, 5C11, 5C20, 5C21, and 5C22 have been added. The model name has been added. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 533 Procedures have been added to "7.2.5 Procedures and settings when replacing the SLG board". 7-28 The procedure of "[J] Reinstall options" has been changed. The note for the firmware updating has been corrected. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 534 The procedure in "7.2.4 Precaution and Procedures when replacing the SYS board" has been changed. 7-24 The procedure in "7.2.5 Procedures and settings when replacing the SLG board" has been changed. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 535 A note regarding updating with the USB media has been added. 8-10 The contents of Notes have been changed. 8-19 The contents of Notes have been changed. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 536 "8.1.2 Imaging Acceleration Board ROM (GE-1170)" The update procedure has been added. 8-56 "8.4 Confirmation of the updated data" The item of "Imaging Acceleration Board (GE-1170)" has been added. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 537 "[C] Print out "function list" has been corrected to "[C] Print out "FUNCTION" list". Step (4) has been corrected. 4-16 "[H] Reset "function list" has been corrected to "[H] Reset "FUNCTION" list". © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 538 Fig.7-39 has been corrected. 7-27 "GA-1010" has been corrected to "GS-1010”. "GA-1020" has been corrected to "GS-1020”. 8-11 "[C] Adjustment" has been added. 8-24 "[C] Adjustment" has been added. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 539 "ACS/Black text" has been changed to "ACS/Black/Text". "ACS/Black Photo" has been changed to "ACS/Black/Photo". 3-35 The content of the "Remarks" field in the table in "3.2.5 Background adjustment" has been changed. © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 540 Descriptions for the e-STUDIO2330C have been added in "5.10 Operational Items in Over- hauling". 6-68 The model name "e-STUDIO2330C" has been added in the troubleshooting procedure for [CA10]. The illustration in Fig. 7-1 has been corrected. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 541 8-22 8.2.3 Engine ROM - [A] Update procedure Step 1:The procedure has been corrected to "Write the ROM data to be updated to the download jig (PWA-DWNLD-350-JIG2)." © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 542 8.3.8 Fax unit firmware (GD-1250) - [A] Update procedure Step 7: The procedure for shutting down the equipment has been changed to turning OFF the power with the main switch. e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...
  • Page 543 A procedure for unplugging and re-plugging the power cable has been added. "Noise filter" has been added to the diagram in "9.6 Configuration of Power Supply Unit". "10.1 DC Wire Harness" error corrected © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved e-STUDIO2020C/2330C/2820C/2830C/3520C/3530C/4520C REVISION RECORD...
  • Page 544 © 2008 - 2011 TOSHIBA TEC CORPORATION All rights reserved REVISION RECORD...

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Table of Contents