Hdd Connection Error; Root Partition Mount Error; Partition Mount Error - Toshiba e-STUDIO477S Service Manual

Multifunctional digital systems
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[F101_0] HDD connection error (HDD connection cannot be detected.)
[F101_1] Root partition mount error (HDD formatting fails.)
[F101_2][F101_3] Partition mount error (The HDD cannot be connected (mounted) caused by
damage to areas other than those described in the F101_1 and F101_4 to F101_10 errors.)
Classification
Other service call
Check item
HDD, SYS board, Setting
Replacement part
HDD
SYS board
e-STUDIO477S/527S/477SL
ERROR CODE AND TROUBLESHOOTING
HDD unmounted: Connection of HDD cannot be detected.
Sub-code 0: HDD connection error (HDD connection cannot be
detected.)
Sub-code 1: Root partition mount error (HDD formatting fails.)
Sub-code 2, 3: Partition mount error (The areas other than
those described in the F101_1 and F101_4 to F101_10 errors
are damaged.)
1. Turn the power of the equipment OFF and check the
connection of the HDD.
-
Connector and harness check
-
Check if the connector pins of the HDD are bent.
-
Check if HDD for other equipment is not installed.
-
Check if SRAM for other equipment is not installed.
2. If the error still occurs after step 1, perform the following.
-
Perform [3C] - [5] (Key Backup Restore) and check
that each Key Status is "OK".
-
If not, recover the key (copy "SRAM Key Status" to
"FROM Key Status" or vice versa).
3. If the error still persists after step 2, perform the
following.
-
Perform [3C] - [3] (Format HDD), and then install
"System Software (HD data)" with [49] - [4].
Notes:
The following items will be deleted by performing
[3C] - [3] (Format HDD).
Message Log
Job Log
Spool Data (Print, Email reception)
Template
If F101_1 occurs with ADI-HDD or the error persists
after performing step 3, perform step 3 after
performing [4]+[C]+[POWER]1. Revert factory
initial status HDD.
4. If the error persists even after step 3, replace the HDD.
© 2013-2016 TOSHIBA TEC CORPORATION All rights reserved
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Contents
Measures
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