Disabling Of The Function - Canon imageRUNNER ADVANCE C3325 Series Service Manual

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Technical Explanation > Main Controller > Security Function (Encryption Key, Certificate and Protection of Password) > Works to be Done Before and After Introduction
CAUTION: Causes of restoration failure
In the following cases, a message indicating that the restoration has failed and its cause
are displayed. Take appropriate measures.
• No USB flash drive is connected.
• Two or more USB flash drives are connected.
• A secured USB flash drive is connected.
• The USB flash memory contains no TPM key.
• The TPM key on the USB flash memory is not for the target machine.
• The entered password does not match.
• "Initialize All Data/Settings" is executed after backing up the TPM key.
• Flash PCB is faulty.
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Technical Explanation > Main Controller > Security Function (Encryption Key, Certificate and Protection of Password) > Works to be Done Before and After Introduction
● Disabling of the Function
CAUTION: Points to note at disabling the function
To stop the operation of TPM, Initialize All Data/Settings needs to be executed. Since
user information on the hard disk is all initialized at this time, be sure to back up the
data before configuring the TPM Setting to "Off".
1) Before deleting the data, back up or export necessary data.
<List of Data that is Deleted>
• Data saved in Mail Box
• Data saved in the reception tray (Confidential Fax Inbox/Memory RX Inbox)
• Destination information registered in the address book
• The reading mode registered by the send function
• [Favorite Settings] registered by the copy function, file save/usage functions, and the send
function
• MEAP applications and license files
• Data saved using MEAP applications
• SMS (Service Management Service) password of MEAP (If the password has been
changed, the default password is restored.)
• User authentication information registered in Settings/Registration > Management Settings
> User Management > Authentication Management
• Unsent documents (documents for which delayed or scheduled transmission settings have
been specified)
• Job log information
• Settings specified in Settings/Registration
• Registered forwarding settings
• Key and certificate registered in Settings/Registration > Management Settings > Device
Management > Certificate Settings
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