Canon imageRUNNER ADVANCE C3325 Series Service Manual page 493

Error■ Detail■
Location Item
code Code
E602 0501 00 Title HDD■error
Detection■ An■error■was■detected■in■the■storage■area■of■image■data■after■
description startup.■(Initialization■failed■at■startup■or■I/O■error■at■startup)
When■this■error■occurs,■the■system■has■not■been■started■normally.■
Therefore,■it■may■not■be■recorded■in■the■error■log.
Remedy [Related■parts]
•■ Cable■between■the■Main■Controller■PCB■(UN05)■and■the■HDD■
(Unit■of■replacement:■CABLE,■SATA■POWER,■CABLE,■SATA■
SIGNAL)
•■ HDD■(Unit■of■replacement:■HARD■DISK■DRIVE)
•■ Main■Controller■PCB■(UN05)■(Unit■of■replacement:■MAIN■
CONTROLLER■PCB■ASS'Y)
[Remedy]■Perform■the■following■in■the■order■while■checking■
whether■the■error■is■cleared.■When■prioritizing■clearing■of■the■
error,■perform■Remedy■3■and■later.
1.■Select■COPIER>■FUNCTION>■SYSTEM>■CHK-TYPE>■"5",■
and■execute■"HD-CHECK".■Then,■turn■OFF■and■then■ON■the■
main■power.
2.■Obtain■the■necessary■backup■data■by■referring■to■the■backup■
data■list.
[Reference]■For■backup■and■restoration,■refer■to■"Adjustment>■
Actions■after■Replacement"■and■"Appendix>■Backup■Data■List"■in■
the■Service■Manual.
3.■Select■COPIER>■FUNCTION>■SYSTEM>■CHK-TYPE>■"5",■
and■execute■"HD-CLEAR".■Then,■turn■OFF■and■then■ON■the■
main■power.
[Reference]■Only■the■data■in■the■corresponding■partitions■is■
deleted.
4.■Select■COPIER>■FUNCTION>■SYSTEM>■CHK-TYPE>■"0",■
and■execute■"HD-CLEAR".■Then,■turn■OFF■and■then■ON■the■
main■power.
[Reference]■All■the■partitions■that■can■be■deleted■are■deleted.
5.■Enter■safe■mode■using■(2+8)■startup,■and■execute■[4]■Clear/
Format>■[1]■Disk■Format■(HDD■format)■using■SST■or■a■USB■
memory.
[Reference]■All■data■in■the■HDD■is■deleted.
6.■After■replacing■the■HDD,■format■the■HDD.
7.■Replace■the■Main■Controller■PCB.
7
Error•Jam•Alarm■>■Error■Code■>■Error■Code■Details
Description
7 Error•Jam•Alarm■>■Error■Code■>■Error■Code■Details
Error■ Detail■
Location Item
code Code
E602 0511 00 Title HDD■error
Detection■ An■error■was■detected■in■the■storage■area■of■image■data■after■
description startup.■(File■could■not■be■written■in■the■HDD■after■startup■or■I/O■
error■after■startup)
Remedy [Related■parts]
•■ Cable■between■the■Main■Controller■PCB■(UN05)■and■the■HDD■
(Unit■of■replacement:■CABLE,■SATA■POWER,■CABLE,■SATA■
SIGNAL)
•■ HDD■(Unit■of■replacement:■HARD■DISK■DRIVE)
•■ Main■Controller■PCB■(UN05)■(Unit■of■replacement:■MAIN■
CONTROLLER■PCB■ASS'Y)
[Remedy]■Perform■the■following■in■the■order■while■checking■
whether■the■error■is■cleared.■When■prioritizing■clearing■of■the■
error,■perform■Remedy■3■and■later.
1.■Select■COPIER>■FUNCTION>■SYSTEM>■CHK-TYPE>■"5",■
and■execute■"HD-CHECK".■Then,■turn■OFF■and■then■ON■the■
main■power.
2.■Obtain■the■necessary■backup■data■by■referring■to■the■backup■
data■list.
[Reference]■For■backup■and■restoration,■refer■to■"Adjustment>■
Actions■after■Replacement"■and■"Appendix>■Backup■Data■List"■in■
the■Service■Manual.
3.■Select■COPIER>■FUNCTION>■SYSTEM>■CHK-TYPE>■"5",■
and■execute■"HD-CLEAR".■Then,■turn■OFF■and■then■ON■the■
main■power.
[Reference]■Only■the■data■in■the■corresponding■partitions■is■
deleted.
4.■Select■COPIER>■FUNCTION>■SYSTEM>■CHK-TYPE>■"0",■
and■execute■"HD-CLEAR".■Then,■turn■OFF■and■then■ON■the■
main■power.
[Reference]■All■the■partitions■that■can■be■deleted■are■deleted.
5.■Enter■safe■mode■using■(2+8)■startup,■and■execute■[4]■Clear/
Format>■[1]■Disk■Format■(HDD■format)■using■SST■or■a■USB■
memory.
[Reference]■All■data■in■the■HDD■is■deleted.
6.■After■replacing■the■HDD,■format■the■HDD.
7.■Replace■the■Main■Controller■PCB.
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Description
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