Quantum scalar i2000 User Manual page 33

Scalar i2000 User's Guide
By default, this dialog box is set to Opened for state, All for severity level,
and All for subsystem.
Tickets that the library has automatically verified
Note
and closed are in the Verified state. Tickets that
users have manually closed are in the Closed state.
3 Select the appropriate check boxes in the Select State, Select
Severity, and Select Sub-system areas, and then click OK.
The Ticket List dialog box appears.
For descriptions of elements on the Ticket List dialog box, see
System Status Buttons to Display Ticket Lists
4 By default, the ticket list is sorted by ticket ID in ascending order with
the oldest ticket at the top and the newest one at the bottom. To
change the sorting (for example, by state or severity), click the
column heading by which you want the tickets sorted. Repeatedly
clicking a column heading toggles between ascending and
descending order.
Chapter 2 Troubleshooting Your Library
Working With Tickets
on page 16.
Using
20