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Quantum Scalar i2000 User Manual

Quantum scalar i2000: user guide
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ADIC Management Console
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User's Guide

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Summary of Contents for Quantum Scalar i2000

  • Page 1 ADIC Management Console ™ User’s Guide...
  • Page 2 Scalar i2000 ADIC Management Console User’s Guide, 6-00064-08, March 2007, Made in USA. Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to time without notice.

  • Page 3: Table Of Contents

    1 About This Guide and Your Product Explanation of Symbols and Notes ........... . . 1 Other Documents you Might Need .
  • Page 4 Launching the AMC Server ............11 Launching a Windows Server .
  • Page 5 6 Managing User Accounts Changing the Administrator Password ..........35 Understanding User Privilege Levels .
  • Page 6 10 Configuring Channels and Devices Managing the SCSI Channel ............63 Rescanning the SCSI Channel .
  • Page 7 Monitoring Received Event Traps ..........93 Monitoring the LED Panel .
  • Page 8 viii Contents...

  • Page 9: About This Guide And Your Product

    Other Documents you Might Need The following documents are also available for this product. These documents can be found on the product CD or at www.quantum.com/support. • Scalar i2000 Planning Guide (6-00418-xx) • Scalar i2000 User’s Guide (6-00421-xx) • Scalar i2000 Installation Guide (6-00752-xx) •...

  • Page 10: Getting More Information Or Help

    Getting More Information or Help More information about this product is available on the Service and Support website at www.quantum.com/support. The Service and Support Website contains a collection of information, including answers to frequently asked questions (FAQs). You can also access software, firmware, and drivers through this site.

  • Page 11: Description

    (MCB) connectivity. A SAN is a network linking servers or workstations to disk arrays, tape backup systems, switches, bridges, and other devices, over high-speed transports such as Fibre Channel or gigabit Ethernet. SANs keep storage traffic away from network traffic without compromising rapid access to stored data. See Figure...

  • Page 12: Adic Management Console Functionality

    AMC client in your SAN. Using a Library Management Client If your SAN includes a library in the intelligent platform (i-platform) series—for example a Scalar i2000 or a Pathlight VX—you can launch a library management client from the AMC SAN interface. The library management client launched in this way is identical to the interface that runs on the library’s touch screen.

  • Page 13: Heartbeat

    Scalar Firewall Manager (SFM) and Virtual Private SAN users to share the same connectivity channels in order to access the same or different storage elements by creating multiple virtual private connections. SFM and VPS manage the access between an initiator (user, host, system) and a target/logical unit number (LUN).

  • Page 14: Snmp

    SNMP SNMP (Simple Network Management Protocol) community strings are a part of the software agent’s messaging functionality that serve to group network devices into logical collections for management purposes. The community strings on the server must match those on the appliance(s) you wish to manage. Three strings are defined: •...

  • Page 15: Getting Started

    The AMC server communicates over Ethernet to its clients. To manage a SAN, install an instance of the server onto any open-platform system that is connected via Ethernet to each SNC and each AMC client. You must install at least one instance of the server to manage your SAN with AMC. The AMC client can be launched from any connected system on which it is installed.

  • Page 16: Client System Requirements

    HP-UX The installation requirements for HP-UX are as follows. • HP-UX 11.0 or later • 80MB or greater system memory • 80MB free disk space in the destination partition Solaris The installation requirements for Solaris are as follows. • Solaris 9 (5.9).

  • Page 17: Before Installing Amc

    To manage your SAN, you must install an instance of the server onto a system that is connected by Ethernet to your storage products and the systems where the clients are running. This server cannot be identical to the server embedded in the i-platform libraries.

  • Page 18: Installing The Server On A Unix System

    • E-mail address that you want mail recipients to see when AMC contacts them. This need not be an e-mail address that has been previously validated by a working mail server, for example, AMCAlert@MyCompany.com Proceed to Launching the AMC Server Installing the Server on a UNIX System Install the AMC server after you have completed the steps in Load the product CD.

  • Page 19: Launching The Amc Server

    When you are asked to configure network discovery, be sure the network segment you define includes the SAN components you identified in The e-mail configuration portion of the installation requires the following information: • Network name of your mail server, for example, MyMailServer. •...

  • Page 20: Installing The Amc Client

    The server window is displayed. If your configuration consists of many large or remote network segments, discovery can take several minutes to complete. Do not close the server window. Follow the exit procedure in Note AMC Server on page 17 to shut the server down. Proceed to Launching the AMC Client Installing the AMC Client...

  • Page 21: Launching The Amc Client

    Verify that you have enough space, about 80 MB, in the temporary CAUTION directory to be able to complete the installation. On Solaris systems, if the /tmp directory is not big enough for InstallAnywhere to operate, the installation fails, even if the temporary directory is resized later. Set the IATEMPDIR environment variable to have the name of a directory which is big enough.

  • Page 22: Launching A Unix Client

    Select Client to launch the program. When the client launches, both the ADIC Management Console window and a Receive Event Traps window appear. If event traps are issued, messages appear in the Received Event Traps window. You cannot close the Received Event Traps while the client is running but you can minimize it. If the remote server is running on a system that is also remote to the client, the client window displays a prompt for you to connect to a server.

  • Page 23: Logging On

    Logging on The Log On dialog box is displayed automatically when a new connection to the server has been established. It can also be displayed when you select Session and then select Log On. The Logon dialog box is also displayed when you select the Log On toolbar button. In the Logon dialog box, type "admin"...

  • Page 24: Logging Off

    The default master portal consists of all the devices discovered, according to the discovery configuration file. When the download is complete, the AMC screen is filled with data. For information about this screen, refer to Reading the SAN Management Information Panels Logging off Log off after you finish using AMC.

  • Page 25: Exiting The Amc Client

    Select No if you have changed your mind. If you select No, you are returned to your view. Select Yes if you have made changes to the view that you want to save. Select No if you do not want to save changes. Exiting the AMC Client Exit stops the AMC client application and closes its window.
  • Page 26 Getting Started...

  • Page 27: Frequently Asked Questions

    You should upgrade both server and client when or if you upgrade, so that the server and the client communicate most effectively. To manage a Scalar i2000 remotely (that is, not from the touch panel) you must install a SAN client. ADIC Management Console User’s Guide...

  • Page 28: Can I Configure E-Mail Even If I Skip That Step During Installation

    Adding a New User Account What is a portal? A portal is a collection of storage area networking devices that represent a particular user’s universe. The SAN administrator’s default portal is the entire set of SAN-capable appliances and associated storage on the subnet to which the AMC has access.

  • Page 29: How Do I Create Policies

    How do I create policies? For the SAN, refer to Configuring Policies on page 54. For i-platform libraries, use the appropriate library management client. ADIC Management Console User’s Guide...
  • Page 30 Frequently Asked Questions...

  • Page 31: The San Management Interface

    The SAN Management Interface The AMC interface presents you with a number of menus and toolbar buttons. Menus AMC organizes user commands into a number of different menus: • The Session menu consists of commands governing your current established connection: connecting to the server, logging off and on, changing your password, and exiting the program.

  • Page 32: Panels

    The navigation panel string representing a standalone SNC, a Scalar 24, a Scalar 100, a Scalar 1000, or a Scalar 10K consists of three elements: the unit’s IP address, its name, and its product family. Click the node symbol at the left of a library’s graphic to show aggregated Storage Networking Controllers (SNCs).
  • Page 33 • Scalar 1000 tape libraries contain three SNCs • Scalar 100 tape libraries contain one SNC • Scalar 24 tape libraries contain one SNC SNC nodes expand to show channels. Channels expand to show attached hosts and devices. The node symbol for SNCs and channels also functions as a toggle.
  • Page 34 Figure 2 on page 25 shows a navigation panel with several navigation elements expanded. Because the SNC 5100 with IP address 172.16.76.215 is selected, it is shown in the navigation panel with blue highlighting. This SNC is aggregated into a Scalar 1000. For a list of symbols used in the graphical and navigation panels, see Figure Figure 3...
  • Page 35 IP address, the library’s name (for example, adiclib), and the library product identity (for example, Scalar i2000). Click the node symbol to the left of the library to show associated devices (drives) and partitions. All nodes have been expanded in it a second time collapses the expansion.
  • Page 36 Figure 5 AMC representation of the Scalar i2000 The Scalar i2000 library In Figure 5 consists of a physical library divided into two partitions. In the line below the physical library line, the string representing the partition consists of two elements: the word Partition followed by the name of the partition.
  • Page 37 Pathlight VX The navigation panel string representing the Pathlight VX is analogous to the string for the Scalar i2000 and Scalar i500. Figure 6 shows the Pathlight VX as an expanded node. It consists of one virtual library named nyvp1_lib1. This virtual library consists of three drives. For more information about virtual libraries and drives, refer to the Pathlight VX online help.

  • Page 38: Device Numbering

    SNC. This is the graphical panel. For standalone SNCs or for Scalar libraries that contain a storage networking appliance, selecting the SNC, a channel, a host, or a device in the navigation panel highlights in blue the associated symbol in the graphical panel.

  • Page 39: Data Panel

    Data Panel On the right side of the screen, below the graphical panel, is a tabular representation of selected status information. This is the data panel. When a library is selected in the navigation panel, the following pieces of information, reported by the library’s remote management unit (RMU), are displayed in the data panel: Global Status Last Global Status...
  • Page 40 Point-to-Point (N_Port), fabric loop (NL_Port), Fabric_Attached (N_Port), or none Public or Private, Initiator or Target Arbitrated Loop_Physical Address (AL_PA) Address OS of attached Host 0-125 512, 1024, or 2048 Storage space, usually bigger than a single frame The SAN Management Interface...

  • Page 41: Status/Message Area

    Connection Max Speed Status Link Error Statistics Link Failure Count Loss of Sync Count Loss of Signal Count Primitive Sequence Protocol Error Count Invalid Transmission Word Count Invalid CRC Count When a device is selected, the lower part of the data panel display presents the following information: Vendor ID Product ID Revision...

  • Page 42: Common San Management Options

    Common SAN Management Options When you select a view in the navigation panel, no topological representation is drawn. Right-click the view in the navigation panel for some of the most common SAN management operations. See Figure 8 Commands at navigation panel root view The data panel displays no data.

  • Page 43: Managing User Accounts

    AMC will enable you to create user accounts with the correct privilege levels for each user. Changing the Administrator Password SAN administrators must use this procedure to modify the SAN administrator password. To change a user’s password, refer to Modifying a User Account Be certain to change the SAN administrator password periodically.
  • Page 44 • Power user • Basic user The basic user has the most limited set of user capabilities, including access and view only of assigned portals. Power users have the basic user capability, as well as the ability to categorize assigned portals, save various views, and use all AMC tools—except Virtual Private Map (VPM)—to configure access.

  • Page 45: Creating, Modifying And Deleting User Accounts

    Table 1 User Capabilities Based on Privilege Level (Continued) Capability Upload configuration Upload firmware Restart the appliance Obtain CFL data Obtain drive dumps SA=SAN administrator PA=portal administrator PA or PU includes only part of the appliance to be acted on, this privilege is assigned only to the SAN administrator.

  • Page 46: Modifying A User Account

    When access is appropriately assigned, select Finish. For user privileges associated with the different commands, refer to Note page 36. Modifying a User Account SAN administrators and portal administrators use this procedure to modify another user’s privileges. If you are changing your own password, go to Log on as SAN administrator or portal administrator.

  • Page 47: Working With Portals

    This section contains procedures for administering portals. Portals are physical collections of libraries and SAN appliances that are available to users, as defined by the SAN Administrator. The SAN Administrator has access to the entire set of appliances and libraries described as the master portal. Creating a New Portal Create portals to assign access to devices, channels, views, and subportals.

  • Page 48: Modifying A Portal

    When you are satisfied with the name, select Finish. New portals appear as subportals in the parent portal list. Modifying a Portal You cannot modify the master portal using this tool. Note Log on as SAN administrator or portal administrator. Select the Admin menu, point to Portal, then select Modify.

  • Page 49: Deleting A Portal

    Deleting a Portal A portal can be deleted without loss to stored data. Deleting the only portal for a user will result in that user having no access to the SAN. Log on as SAN administrator or portal administrator. Select the Admin menu, point to Portal, then select Delete. Select the portal that you wish to delete.
  • Page 50 Working with Portals...

  • Page 51: Working With Categories And Views

    Working with Categories and Views SAN components can be organized into logical groupings to facilitate SAN management. When you categorize your SAN, you choose the categories—subnet, department, location, host type, etc. AMC uses the file folder icon to represent a category. See navigation panel.

  • Page 52: Creating A New Category

    Select Yes if you want to proceed. Otherwise, select No. The navigation panel refreshes to include lines for the categories. Save the categories as a view. Refer to Creating a new Category Categories are used to group SAN components visually in the navigation panel and the graphical panel. Log on as SAN administrator, portal administrator, or power user.

  • Page 53: Moving A Category

    Right-click the category. Select Delete. Or, having selected the category in the navigation panel, select the Category menu, then select Delete. The navigation panel window automatically refreshes. Moving a Category This section describes different ways to move categories. They are: •...
  • Page 54 In the example, the appliance at IP address 172.16.76.154 is selected. Drag and drop it into the correct category. Be sure the cursor is pointing inside the folder icon of the target category. If you are moving the item to root, you can point anywhere on the root view line. Working with Categories and Views...

  • Page 55: Moving Items By Using The Menu

    Continue until all items that you want to move have been moved. Save the categories as a view. Refer to Moving Items by Using the Menu Log on as SAN administrator, portal administrator, or power user. Select the category into which you want to move items. Select the Category menu, then select Move Items.

  • Page 56: Opening Saved Views

    Opening Saved Views Select the View menu, then select Open. The Open View procedure can also be initiated by selecting the Open View toolbar button. If you already have an open view, you are prompted to confirm closing it. If you have unsaved changes in your current view, you are prompted to save it. Select Yes to save the current view.
  • Page 57 The view is created and the window is refreshed to show the new view. Because the view was created directly under the master portal, Portal1 is displayed between the name and the portal affiliation. If the view had been created under the NewPortal or OtherNewPortal level (portals subordinated to the default portal), the numbered level would be Portal1.1, Portal1.2, etc.

  • Page 58: Saving Views

    Saving Views Creating views, which are logical organizations of SAN components, allows you to work more efficiently. You must save the views you create, or you will have to re-create them. If no changes have been made to a view, or the view is not newly created, the Save command is not available.

  • Page 59: Reporting The Current View

    Type the search string into the dialog box. Select OK. The navigation panel refreshes to show the line containing the first occurrence of the search string highlighted in blue. To continue the search, select Next Occurrence on the Find submenu of the View menu. The navigation panel refreshes to show the line containing the next occurrence of the search string highlighted in blue.
  • Page 60 Working with Categories and Views...

  • Page 61: Performing Administrative Tasks

    Performing Administrative Tasks This chapter describes procedures for a variety of administrative tasks. Some are SAN-wide in focus: • Configuring E-mail • Configuring Policies • Discovering the SAN • Configuring SNMP Community Strings Others focus on the SNC as an appliance: •...

  • Page 62: Configuring Policies

    Configuring Policies The policy engine is an expert system that allows AMC to alert persons specified by the administrator that certain SAN conditions have been met. These conditions are defined in terms of event traps. For more information about event reporting, refer to Select the Admin menu, point to Policy Configurations, then select New Policy.

  • Page 63: Discovering The San

    Discovering the SAN This section contains procedures for establishing and modifying the elements of the SAN. Log on as SAN administrator. Select the Admin menu, point to Discover SAN, then select Modify Discovery Configuration. The Discovery Configuration dialog box opens. All IP addresses are entered in dotted quad format, xxx.xxx.xxx.xxx.

  • Page 64: Rediscovering A Segment

    • SNMP Timeout values are entered in milliseconds. They limit the time allotted to wait for a response from each IP address that is being checked. The default value is intentionally set to a high number to make certain that all devices on a slow network are discovered. You may set the timeout value considerably lower than the default (5000 milliseconds) to speed discovery.

  • Page 65: Managing The San Appliance

    Two configurable strings are defined: • Read allows AMC to get information from appliances with matching Read community strings. • Write allows AMC to manipulate the settings of appliances with matching Write community strings. The appliance can maintain 32 Read and 32 Write community strings. Incorrect adjustment of the SNMP Community Strings can prevent the CAUTION AMC from managing your system.

  • Page 66: Refreshing Data

    Figure 10 Right-click from the navigation panel representation of appliance Refreshing Data Refreshing the appliance displays host, device, and connection status changes. After adding a device to a channel, rescan the channel and refresh data on the Note appliance. Right-click an appliance in the navigation panel or the graphical panel. Select Refresh Data.
  • Page 67 If you replace the appliance and do not load the saved configuration, CAUTION you might not be able to use the storage devices attached to it or you may lose data. Select the Configuration menu, then select Load a Local File.

  • Page 68: Updating Firmware

    Select the file you want to load. Select Load to continue with the load. Updating Firmware The Update Firmware command can only be used on appliances. To update firmware on a device attached to an appliance, refer to Managing a Device To update firmware on any component of an i-platform library, refer to the Note documentation for those systems.

  • Page 69: Getting Information About A Library

    Select Yes to continue. Select No to cancel the restart. Restarting...Please Wait appears in the Status/Message Area. Getting Information About a Library Scalar Library RMU data can be accessed by right-clicking the library and selecting the Show RMU Data command. For more information about displaying RMU data, refer to I-platform libraries do not have RMUs.
  • Page 70 Performing Administrative Tasks...

  • Page 71: Configuring Channels And Devices

    Configuring Channels and Devices In the course of managing your SAN, you will want to rescan or reset channels, change connection modes and options, or update device or drive firmware. AMC has a structure in place to meet those needs. You can also adjust the device map from the AMC.

  • Page 72: Configuring The Scsi Channel

    Use Reset carefully because it causes pending I/O commands to CAUTION return failed status back to the host operating system and may have unexpected results. Make sure all I/O is stopped before issuing this command. For instructions on doing so, refer to the appliance’s Hardware User Guide.

  • Page 73: Managing The Fibre Channel

    Channel Mode Channel Mode identifies the channel as either an initiator or a target. When a SCSI channel is changed from target to initiator mode, the values that appear in the host ID and alternate host ID boxes do not default to 0.

  • Page 74: Resetting The Fibre Channel

    Resetting the Fibre Channel Using the Reset command cancels all pending commands, resets the channel, and performs a rescan. Use this command after making changes to the channel configuration. Use Reset carefully because it causes pending I/O commands to CAUTION return failed status back to the host operating system and may have unexpected results.

  • Page 75: Understanding Port Mode Options

    Understanding Port Mode Options The Fibre Channel ports support Private and Public Fibre Channel attachments. The default port mode setting is Public Target. You can view the settings and change port parameters. INITIATOR In this mode, the port operates as an initiator allowing Fibre Channel targets (disks, tape devices, or FC switch) to attach to it.

  • Page 76: Host Type

    Host Type Host Type has many possible values: AIX, AS400, Gateway, HP-UX, Linux, NT (includes Windows 2000, XP, and 2003), Netware, Generic, Solaris, and Autosense/NT (same as “NT”). Hosts running other operating systems use the setting Generic. The default setting is NT. The host type is either the name of the host operating system or the type of appliance attached to the port.

  • Page 77: Editing Device Maps

    If I/O to the device cannot be stopped, or if you change your mind, select No to cancel the firmware upload. After the firmware upload is complete, you will be prompted to Restart the appliance. Refer to Restart on page 60. Editing Device Maps Some applications require LUNs to be presented in an order other than the order that the discovery routine presents them to the SNC.

  • Page 78: Pre-Assigning Device Numbers

    Pre-Assigning Device Numbers The New Device command is used to assign a LUN to a device that is currently not present on the system, but for which a soft LUN—a LUN registered by the SNC during discovery—is not adequate. A medium-changer will typically be the first odd numbered LUN (1) if available, or the first odd LUN available after the last tape.

  • Page 79: Configuring San Access

    In addition to providing security via user privilege assignments, AMC allows you to configure SAN access for a particular channel or group of LUNs, or from a particular host perspective. Enabling Licensed Features Use the Feature Enable menu to enable licensed features for the selected appliance. Features that must be enabled before you use them are: ®...

  • Page 80: Data Mover Module

    Table 1 The data mover module allows you to use server-free tape backup applications that support SNIA extended SCSI copy. Enabling this feature allows the appliance to move blocks of data directly between storage devices attached to it. Using Channel Zoning Channel zoning (also called “port zoning”) configures access to an entire target channel and all the LUNs...

  • Page 81: Installing Hrs

    Installing HRS The Host Registration Service (HRS) presents host information that SNCs and MCBs use to manage host access and data retrieval. The information that is presented includes host name, host type, host connection and the online or offline status. This information is sent periodically over the host Fibre Channel connection. The default HRS setting re-registers the host every 5 minutes.
  • Page 82 From the command line type ps -A | grep hrs and press Enter. If a previous version of HRS is found, a message similar to the following displays: <219 ? 0:00 hrs> If no messages similar to the output in If a similar message displays, type pkgrm <package name>...

  • Page 83: Installing The Host Registration Service For Hp-Ux

    Installing the Host Registration Service for HP-UX Install this software on a host computer running the HP-UX operating system that is attached to an SNC, MCB or network chassis. Verify that the HP-UX host you are configuring has an installed Host Bus Adapter (HBA). Obtain HstRegSrv.depot from your service representative.

  • Page 84: Installing The Host Registration Service For Linux

    The software installs. Reboot. Optionally, change the re-registration period, by typing hrs -i[interval in minutes] -D & and press Enter. This causes HRS to run in the background as a daemon, registering at the specified time interval. The default re-registration period is 5 minutes. Installing the Host Registration Service for Linux To install HRS, perform the following steps: Obtain the HRS file from the website or from your customer service representative.

  • Page 85: Installing Sfm

    Installing SFM Installation of SFM into a system with a developed SAN is different than installation of SFM into a new system. Log in as SAN administrator, portal administrator or power user. Basic users are not authorized to configure SFM. If the portal administrator or Note power user have access to a portal with only partial access to the SFM configuration, only the SAN administrator can modify access.
  • Page 86 Figure 11 Scalar Firewall Manager access settings dialog box Figure 11 shows labeled components of the Scalar® Firewall Manager Access Settings dialog box. Registered hosts are shown in the column on the left. When a host is online its name is displayed in black.

  • Page 87: Adding Sfm Hosts

    • To select or deselect access to all LUNs for a host, find the host’s name in the list of hosts in the upper left corner of the screen and select it. Then select Select All or Deselect All. Figure 12 on page 79 shows LUNs assigned so that no host can access LUNs that any other host is accessing.

  • Page 88: Deleting Sfm Hosts

    • Select the correct Host Type, which is the operating system or appliance type, from the Host Type drop-down list. • The Host Connection consists of the port number that the host attaches to, the host’s IP Address, and information about the HBA. •...

  • Page 89: Installing Evps

    Installing eVPS Installation of eVPS into a system with a developed SAN is different than installation of eVPS into a new system. Basic users are not authorized to configure eVPS. If a portal administrator or Note power user has access to a portal with only partial access to the eVPS configuration, only the SAN administrator can modify access.
  • Page 90 • From the appliance’s perspective • From the host’s perspective Assigning LUNs to host(s) using the appliance perspective Make a list of which LUNs you want to assign to which host(s). A maximum of 64 hosts can be connected to a Fibre Channel. Right-click the appliance with eVPS enabled.
  • Page 91 Figure 14 Assigned LUNs 1-9 in the navigation panel Figure 13 on page 82, registered hosts are shown in the column on the left. When a host is online its name is displayed in black. When a host is registered but not currently online its name is displayed in blue.

  • Page 92: Adding Or Modifying Evps Hosts

    Figure 15 Host LUN mapping The host LUN mapping in Figure 15 Figure 13 on page 82 to the host LUN map in to Internal LUNs 0, 1, 2, and 4. Make any necessary changes. Select OK. The View command on the Host LUN Mapping dialog box operate as a toggle, in the same way that the View menu operates on the eVPS Access Summary dialog box.

  • Page 93: Deleting Evps Hosts

    Deleting eVPS Hosts Hosts can be removed from the SAN after initial SFM configuration. Be sure the host that you want to delete is offline. Offline hosts are CAUTION shown in blue. If the host is not offline, select Take Host Offline from the Host menu on the eVPS Access Summary dialog box.

  • Page 94: Using Vpm

    Figure 17 eVPS Do Not Show All LUNs command Using VPM VPM (Virtual Private Map) allows a SCSI attached host to map Fibre Channel devices to Fibre Channel LUNs. If you have made channel zoning assignments, review them to be sure they are not in conflict with VPM assignments.
  • Page 95 Making VPM assignments Right-click the SCSI channel that has been set to Target. Select Virtual Private Map. If you right-click a SCSI channel not set to Target, or if you have not enabled Note VPM, the VPM command on the selected SCSI channel is not available. The VPM dialog box opens.
  • Page 96 Configuring SAN Access...

  • Page 97: Troubleshooting The San

    This section references event codes and error messages that may appear in the event trap window or the event log maintained by the AMC server. For in-depth maintenance, repair, and troubleshooting information refer to the maintenance manual for your library or the hardware guide for your SNC. Monitoring and Managing Event Logs For libraries that have an SNC, submenus under Events allow you to control the way the event log is displayed and how traps are generated.

  • Page 98: Saving A Copy Of Currently Displayed Entries

    • If you do not want to print all the pages of a lengthy event log, click, shift-click and/or control- click to select the lines you want to print. • Paste this text into a file editor. • Select the File menu, then select Print. Saving a Copy of Currently Displayed Entries Right-click an appliance in the navigation panel or the graphical panel.
  • Page 99 Table 2 Event Codes and Actions (Continued) Event Code Fibre Channel interface reports a loop up Fibre Channel interface reports a loop down Appliance PCI bus parity error detected Appliance PCI interface error detected A device has been added to a SCSI bus A SCSI bus reports a reset has been detected Appliance has added a device to its configuration table Note: The trap is delayed until the appliance has been up for 60 seconds.
  • Page 100 Table 2 Event Codes and Actions (Continued) Event Code Outlet air temperature or I/O processor temperature has entered alarm range Fan is operating in nominal range after operating in a fault state Fan speed has entered warning range (tachometer fans only) Fan speed has entered alarm range (tachometer fans) or is stalled (rotor stall fans) Appliance restart completed Firmware upload completed...

  • Page 101: Setting The Event Trap Threshold

    Setting the Event Trap Threshold The Trap Threshold Level determines how many times an event can occur in a ten minute period before it is reported to client Received Event Trap windows. To receive e-mail messages, in addition to event traps, refer to Configuring Policies Log on as SAN administrator.

  • Page 102: Monitoring The Led Panel

    Select the Received Event Traps window, which is always running when an instance of the client is running. It may be minimized, however. For more about the Received Event Traps window, refer to Panels on page 24. Look in the Received Event Traps window to see trap messages. Messages identify the appliance by its IP address.
  • Page 103 Figure 19 ADIC SNC 3000 LED panel Figure 20 SNC 4000 LED panel Figure 21 SNC 5100 LED panel ADIC Management Console User’s Guide...

  • Page 104: Using Identify

    Figure 22 SNC 6101 LED panel Using Identify The Identify command causes the RDY (ready) LED on the selected appliance to flash rapidly so that you can quickly distinguish it from other appliances you may be running. Right-click an appliance in the navigation panel or the graphical panel. Select Identify.

  • Page 105: Monitoring Environmental Data

    Figure 25 SNC 4000 Ready LED Figure 26 ADIC 3000 Ready LED After you have identified the appliance, select Cancel in the Flash Ready LED dialog box to return the RDY LED to normal functionality. Monitoring Environmental Data Not all appliances in the SAN are capable of providing this data. If the appliance you select is not capable of communicating this information, Get Environmental Data does not appear on the appliance menu.

  • Page 106: Using Health Check

    When you are finished viewing the data, select OK. Environmental data ranges may vary from appliance type to appliance type. Using Health Check Health Check allows you to determine periodically the operational state of SNC connections to the interfaces it controls. When the Health Check is disabled, the SNC performs no periodic checks beyond monitoring environmental status lines, which indicate power supply and temperature conditions.

  • Page 107: Checking The Heartbeat

    • If you selected Cancel, above, and you want to adjust the interval when Health Checks are performed, repeat Step 1 • Then select the Interval tab. On the Interval tab, type the amount of time that should elapse between automatic health checks on the selected appliance.

  • Page 108: Checking The Command Flow Log

    Checking the Command Flow Log Two kinds of events are recorded in the command flow log (CFL) file: sequence events and single command events. Sequence events are Read/Write commands. All other events are single command events. You can retrieve the CFL log file for use as a diagnostic tool. Not all appliances in the SAN are capable of providing CFL data.
  • Page 109 Figure 27 CFL output The output starts with the internal LUN number of the device for which information is being provided. The device’s vendor, product ID, and serial number are also listed in this line: LUN=1 Vendor=HP Product=Ultrium 1-SCSI SN=IE71K05450 After this line, numbered events pertaining to the cited LUN are printed.
  • Page 110 Troubleshooting the SAN...

  • Page 111: A Glossary

    AMC version 4.0 is the first version of the software to provide access to two clients, the AMC client (which manages the LAN) and the Library Management Console (LMC) client (which manages the library). The AMC supports the Scalar i500 library, the Scalar i2000 library, and the Pathlight VX. Appliance A networking computing device that can be embedded or standalone.
  • Page 112 123.456.789.123. I-Platform (Intelligent Platform) The i-platform libraries all have integrated management services within intelligent storage devices designed specifically for operation in a storage network. Libraries in the i-platform series include the Scalar i2000 and the Pathlight VX. LED panel AMC’s representation of the LED-bearing surface of the SNC.
  • Page 113 See Channel zoning. Portal A collection of storage area networking devices that represent the universe for a particular user. The SAN administrator’s default portal is the entire set of SAN-capable appliances and associated storage on the subnet to which AMC has access. This is called the master portal. Other users are granted privileges to subsets of the master portal by the SAN administrator.
  • Page 114 SNC (Storage Network Controller) Term for a storage networking appliance. The SNC enables high performance, networked communications that support intelligence functionality within the Scalar storage system. For the Scalar i2000, SNC functions are carried out by the MCB. SNC menu An AMC menu that allows the user to configure the appliance parameters for a SNC.
  • Page 115 Virtual library A system that virtualizes tape drives and libraries. The system makes disk storage appear as if it were a tape drive or tape library and magnetic tape to applications software. Also included in most virtual libraries is a method which allows the virtual tape to become actual tape by integration with physical tape systems.
  • Page 116 Glossary...
  • Page 117 ......59 contacting Quantum ......2 Customer Service Center website .
  • Page 118 ADIC ..... . 2 contacting Quantum ....2 Customer Service Center .
  • Page 119 Quantum ..... . 2 tree panel. See navigation panel ... .24 troubleshooting .
  • Page 120 Index...

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Snc 6404Management console 4.4

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