Dialed Disa Number Gets Ringback Instead Of Stuttered Dial Tone; Dialed Disa Number Gets Dial Tone Instead Of Stuttered Dial Tone - Nortel ICS Install Manual

Nortel norstar ics software: install guide
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Dialed DISA number gets ringback instead of
stuttered dial tone
The remote caller has dialed a DISA number, but has instead
reached a target line, or has been routed to the prime telephone
for the auto-answer trunk. The Norstar system has mapped the
incoming digits from a switch onto a target line, or has been
unable to map the digits anywhere.
Solution
1. Verify that the switch is sending the correct number of
digits for the Received number length defined in your
system.
2. Verify all the digit strings that the switch should be
sending.
3. Check that you have defined the correct DISA DN for your
system.
4. Make sure that the published telephone numbers for your
network are correct.
Dialed DISA number gets dial tone instead of
stuttered dial tone
Possible problem
The remote caller has dialed a DISA number, but has reached
the Norstar system instead. The Norstar system has mapped
the incoming digits from a switch onto the Auto DN.
Solution
1. Verify that the switch is sending the correct number of
digits for the Received number length defined in your
system.
2. Verify all the digit strings that the switch should be
sending.
N0130943 02
Problems for network or remote users / 627
Modular ICS 7.1 Installer Guide

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