Norstar Line Redirection Feature - Nortel ICS Install Manual

184 / Customer Use

Norstar Line Redirection feature

The branch office is receiving more calls than it can handle, so
it redirects one of its lines to the main office. All calls that
come in on target line 232 will be routed out on line 003 to the
main office. Whenever a call is redirected, the target line and
outgoing line will be busy for the duration of the call.
Line redirection routes
target line
232
incoming call
Hardware: ICS, an E&M/DISA Trunk Cartridge if the
incoming trunk is E&M or a DID Trunk Cartridge if the
incoming trunk is DID, or a DTI with one E&M line or one
DID line.
Tips -
as the incoming line to be redirected. Restriction filter
restrictions on the line are checked against the filter in effect
at the time a call is redirected, not when redirection is
programmed.
A target line cannot be selected as the outgoing line for
redirection.
The incoming trunk must have disconnect supervision.
Modular ICS 7.1 Installer Guide
line 3
Branch office
redirected
call
Norstar
Any line appearance on a telephone can be selected
Main office
Norstar
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