Remote System Access; Use System Features During A Remote Call - Nortel ICS Install Manual

Remote system access

The remote access feature allows callers elsewhere on the
private or the public network to access a Norstar system by
dialing directly into the system without going through an
attendant. Once in the system, the remote user can use some of
the system resources. The remote access must be enabled in
programming before callers can use it.
Norstar systems support remote system access on the
following trunk types, which may require the remote caller to
enter a COS password for direct inward system access (DISA):
• auto-answer loop start trunks
• auto-answer E&M trunks
• DID trunks, by means of the DISA DN
• PRI trunks, by means of the DISA DN
The system resources, such as dialing capabilities, line pool
access and feature access, that a remote user may access
depends on the Class of Service (COS) assigned to the user.
See Class of Service on page 103, COS pswds on page 412 and
the Modular ICS 7.1 System Coordinator Guide for more
details.

Use system features during a remote call

To use features on a Norstar system during a remote call-in,
press •, followed by the feature code. Even if you are calling
from another Norstar system or from within a private network,
press • instead of ≤.
N0130943 02 Modular ICS 7.1 Installer Guide