Page 3: Table Of Contents
EMI/EMC (FCC Part 15) 32 Important Safety Instructions 34 Installation 34 Use 35 International Regulatory Information 37 Safety 39 Additional Safety Information 40 Limited Warranty 42 Exclusions 42 Warranty Repair Services 43 After Warranty Service 43 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 4 BRI-U2 and BRI-U4 card 65 BRI-ST card 65 U-LT reference point 66 U-NT reference points 66 S reference point 67 T reference points 68 Clock source for ISDN cards 69 Other ISDN BRI equipment: NT1 70 Modular ICS 7.1 Installer Guide N0130943 02...
Page 5 Use system features during a remote call 99 Remote access on loop start and E&M trunks 100 Remote access on a private network 100 Remote access on Direct Inward Dial (DID) trunks 101 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 6 ISDN Call Connection Limitation 154 Trunk Route Optimization 156 Trunk Anti-tromboning 158 MCDN voice mail/auto attendant call features 160 MCDN Meridian 1 attendant MCDN features 160 Message Waiting Indication 161 Camp-on 162 Break-in 164 Modular ICS 7.1 Installer Guide N0130943 02...
Page 7 Enhanced Caller ID 189 Malicious caller identification (MCID) 190 Programming MCID capability 191 Data Solutions 193 Examples of ISDN Scenarios 193 ISDN applications 193 Planning the installation 195 Planning checklist 196 Hardware 196 Initial configuration 196 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 8 System configuration 197 Required equipment 197 Expansion equipment 198 Optional equipment 199 Equipment for installing the ICS and modules 200 Location requirements 200 Electrical requirements 202 Configuring Trunk Cartridges 203 Configuring Station Modules 203 Internal wiring requirements 204 Norstar loop 204...
Page 9 Connecting the wiring 255 Connecting the wiring to the distribution panel 255 Wiring charts 260 Port numbering on the wiring charts 260 Integrated Communications System (ICS) 260 BRI Wiring charts 269 Wiring the BRI network interface 276 DTI wiring 278 E&M/DISA Trunk Cartridge wiring chart 282...
Page 10 Entering programming using other passwords 334 Terminals&Sets 335 Line access 335 Line assignment 336 Appearances 337 Line pool access 339 Prime line 340 Intercom keys 341 Answer DNs 342 OLI # 343 Capabilities 345 Name 348 Modular ICS 7.1 Installer Guide N0130943 02...
Page 11 Ans with DISA 370 Link at CO (loop trunks only) 371 Aux. ringer 371 Full AutoHold 372 LossPkg 372 Signal 373 ANI Number 374 DNIS Number 374 Gain 375 Programming distinctive ring patterns 376 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 12 Adding a long distance carrier access code 404 Programming for least cost routing 406 Multiple least cost routing 407 Sched:Night 408 Using dialing restrictions with routing 410 Sys speed dial 411 Passwords 412 COS pswds 412 Modular ICS 7.1 Installer Guide N0130943 02...
Page 13 Backgrnd music 430 On hold 431 Receiver volume 431 Camp timeout 431 Park timeout 432 Park mode 432 Trnsfr callbk 432 DRT to prime 433 DRT delay 433 Held reminder 433 Remind delay 434 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 14 PrivAccCode 461 Carrier Codes 462 Remote access 463 Rem access pkgs 463 Rem line access 463 Rec’d # length 465 DN length 465 Nat’nl length (profile 2, only) 467 Make/Break (profile 2, only) 467 Modular ICS 7.1 Installer Guide N0130943 02...
Page 15 Program ONN blocking BRI loop state 492 Software keys 493 ISDN-PRI 493 MCDN 493 System Identification Number 494 Call the Nortel Customer Response Center 494 Entering the software keys 495 Hardware 496 Show module 496 Cards on KSU 496 Provisioning the DTI card for PRI 497...
Page 16 Setting the clock source for DTIs and PRI 522 T1 or ISDN-PRI configurations 524 Send Name Display (PRI) 525 DataMod 526 Type 526 Maintenance 527 Beginning a Maintenance session 528 System version 529 Modular ICS 7.1 Installer Guide N0130943 02...
Page 17 Erasing the log 547 Checking when each item in the log occurred 547 Alarm codes 548 If you see an alarm code 549 Alarm troubleshooting 551 Event messages 555 Dealing with event messages 555 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 18 Checking defects 578 Resetting all statistics 579 Diagnostic tools 580 Link Status 581 Working with fractional PRI 581 Usage Metrics 583 Hunt groups 583 Call-by-Call 584 Clearing the metrics 585 Troubleshooting 587 Getting ready 588 Modular ICS 7.1 Installer Guide N0130943 02...
Page 19 LED for one of more loops is not lit 615 Solution 615 Out of service displays when a BRI is selected (LED for loop is lit) 616 All the LEDs on a BRI Card are flashing 616 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 20 Line pool access code gets ringback 632 Line pool access code gets busy tone 633 Dialed number gets no response 634 Specifications 635 Norstar system 635 Digital Trunk Interface 637 Glossary 639 Index 659 Modular ICS 7.1 Installer Guide N0130943 02...
Page 21: Regulations
Ensure the system and system expansion units are plugged into the wall socket using a three-prong power cable before any telephone cables are connected. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 22: Enhanced 911 Configuration
(central office lines) removed first. Enhanced 911 Configuration CAUTION: Warning Local, state and federal requirements for Emergency 911 services support by Customer Premises Equipment vary. Consult your telecommunication service provider regarding compliance with applicable laws and regulations. Modular ICS 7.1 Installer Guide N0130943 02...
Page 23 For information about 911 configuration, refer to the Enhanced 911 (E911) Configuration section in the Business Communications Manager Programming Operations Guide or to the Emergency 911 dialing section in the Modular ICS Installer Guide. Radio-frequency Interference WARNING: Equipment generates RF energy.
Page 24: Telecommunication Registration
This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician. Modular ICS 7.1 Installer Guide N0130943 02...
Page 25: Network Connection
This equipment meets all FCC Part 15, Class A radiated and conducted emissions requirements. This equipment does not exceed the Class A limits for radiated and conducted emissions from digital apparatus as set out in the Radio Interference Regulations of Industry Canada. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 26: Telephone Company Registration
Publishers, or similar organization if Radio or TV broadcasts are transmitted through the Music On Hold or Background Music features of this telecommunication system. Nortel Networks hereby disclaims any liability arising out of the failure to obtain such a license. Rights of the Telecommunications Company...
Page 27: Repairs
Repairs In the event of equipment malfunction, all repairs to certified equipment will be performed by an authorized supplier. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 28: Canadian Regulations - Please Read Carefully
This precaution may be particularly important in rural areas. CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Modular ICS 7.1 Installer Guide N0130943 02...
Page 29: Notice
Do not attempt to repair this equipment. If you experience trouble, write for warranty and repair information: Nortel Networks 30 Norelco Drive, Weston, Ontario M9L 2X6 Canada N0130943 02 Modular ICS 7.1 Installer Guide...
Page 30: Us Regulations - Please Read Carefully
But if advance notice isn’t practical, the telephone company will notify you as soon as possible. You will also be advised of your right to file a complaint with the FCC, if you believe it is necessary. Modular ICS 7.1 Installer Guide N0130943 02...
Page 31: Ringer Equivalence Number
A high total REN may prevent phones from ringing in response to an incoming call and may make placing calls difficult. In most areas, a total REN of 5 should permit N0130943 02 Modular ICS 7.1 Installer Guide...
Page 32: Hearing Aids
Modular ICS 7.1 Installer Guide N0130943 02...
Page 33 • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 34: Important Safety Instructions
This symbol on the product is used to identify the following important information: Use only with a CSA or UL certified CLASS 2 level C power supply, as specified in the user guide. Modular ICS 7.1 Installer Guide N0130943 02...
Page 35: Use
9. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock do not disassemble this product, but have it sent to a qualified service person when some service or repair work is required. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 36 15. Warning: Do not insert the plug at the free end of the handset cord directly into a wall or baseboard jack. Such misuse can result in unsafe sound levels or possible damage to the handset. 16. Save these instructions. Modular ICS 7.1 Installer Guide N0130943 02...
Page 37: International Regulatory Information
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Hereby, Nortel Networks declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Page 38 If any customer believes that they have an interference problem, either because their Nortel Networks product seems to cause interference or suffers from interference, they should contact their distributor immediately. The distributor will assist with a remedy for any problems and, if necessary, will have full support from Nortel Networks.
Page 39: Safety
Risk of shock. Ensure the system is unplugged from the power socket and that any telephone or network cables are unplugged before opening the system. Read and follow installation instructions carefully N0130943 02 Modular ICS 7.1 Installer Guide...
Page 40: Additional Safety Information
(exchange lines) removed first. Additional Safety Information The following interfaces are classified as Telecommunication Network Voltage (TNV) circuits, and may be connected to exposed plant: • DTM interface • WAN interface • TCM Isolator Modular ICS 7.1 Installer Guide N0130943 02...
Page 41 Safety / 41 • ASM8+: The Nortel Networks ASM8+ I/O ports are designated as OPX. This product does provide Telecommunications Ringing Voltages and can be configured to provide Voltage Message Waiting Indicator (VMWI). Installation of this device and all connections to this device must...
Page 42: Limited Warranty
Nortel Networks warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Nortel Networks shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.
Page 43: Warranty Repair Services
This warranty sets forth the entire liability and obligations of Nortel Networks with respect to breach of warranty, and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties, expressed or implied, including warranties or fitness for particular purpose and merchantability.
Page 44 44 / Limited Warranty authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty. Modular ICS 7.1 Installer Guide N0130943 02...
Page 45: How To Use This Document
Coordinator Guide explains how to perform common telephone programming. Information that is specific to MICS-XC systems or MICS systems is clearly marked within this guide. Note: Throughout this guide, reference to KSU refers to the Integrated Communication System (ICS). N0130943 02 Modular ICS 7.1 Installer Guide...
Page 46 46 / How to use this document Modular ICS 7.1 Installer Guide N0130943 02...
Page 47: What's New With Norstar
13 and 14 on a mega system (MICS-XC software). In previous releases, these ports only supported Companion functionality. Each module supports 16 telephones. Refer to 14-port expansion system (mega) and ICS numbering on page 262. Mega Systems upgraded to 7.0 New 7.0 system...
Page 48 The Norstar Networks Digital Mobility Controller (DMC) provides the functional connection between the MICS and the Nortel Networks Digital Mobility basestations and handsets. The hardware installation, system configuration, and handset feature operation instructions are contained in separate Nortel Networks Digital Mobility documentation.
Page 49: Changes For Version 7.0
• Automatic LOC Next to Auto associate is a new prompt: Auto ASSC: I/C with a Y/N value. Next to Invoke by hold is a new prompt: SWCA hold I/C with a Y/N value N0130943 02 Modular ICS 7.1 Installer Guide...
Page 50 Default DN numbering for portable handsets, ISDN devices and Hunt groups have also changed. DN type Systems upgraded New 7.0 system to 7.0 ISDN 667-696 699-728 Portable 637-666 669-698 Hunt group 707-736 739-768 Modular ICS 7.1 Installer Guide N0130943 02...
Page 51: Features From 6.1Mr Addendum
Features from 6.1MR addendum The following features were introduced with the MICS 6.1MR (Maintenance Release) software in the Modular and Compact ICS 6.1 Maintenance Release (MR) Documentation Update addendum (P0609198 02): • The enhanced Call log feature allows you to log all calls to a telephone, or to gather logs for specific lines assigned to a telephone.
Page 52 As well, line button, Answer DN, and intercom assignments shift to the 7316E defaults. Refer to the MICS 7.1 System Coordinator Guide for details about default button programming for both these telephones. Modular ICS 7.1 Installer Guide N0130943 02...
Page 53: Welcome To Isdn
Note: Nortel endeavors to test all variations of ISDN BRI and PRI on Norstar. However, due to the number of variations, this is not always possible. Check with your service provider about compatibility.
Page 54: Comparing Isdn To Analog
• BRI is known as 2B+D because it consists of 2 B-channels and one D-channel. • PRI is known as 23B+D because it consists of 23 B-channels and one D-channel. Modular ICS 7.1 Installer Guide N0130943 02...
Page 55: B Channels
There are three layers at work in ISDN for Norstar. To support ISDN service, all three layers must be working properly. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 56: Isdn Bearer Capability
Layer 1: A physical connection that supports fundamental signaling passed between the ISDN network (your service provider) and the Norstar ICS. When a DTI card configured as BRI or PRI is used for a network connection, the LED for the loop on the card is lit when the layer 1 is functioning.
Page 57: Services And Features For Isdn Pri And Bri
Welcome to ISDN / 57 Services and features for ISDN PRI and BRI As part of an ISDN digital network, your Modular ICS supports enhanced capabilities and features, including: • faster call setup and tear down • high quality voice transmission •...
Page 58: Bri Services And Features
Any analog or digital network connections can be shared by all Norstar telephones, peripherals and applications, and ISDN terminal equipment (TE). Modular ICS supports the following ISDN services and features offered by ISDN service providers: • D-channel packet service (BRI only) to support devices such as transaction terminals.
Page 59: Feature Descriptions
The terminal equipment (TE) connected to the Norstar system can use some feature codes supported by the ISDN service provider. Refer to ISDN services and features in the Modular ICS 7.1 System Coordinator Guide for more information. Feature descriptions The following section provides brief descriptions about the ISDN features, and links for more programming information.
Page 60: Message Waiting Indicator (Mwi)
471. You can also set a PRI module to allow or block outgoing caller information. Use this feature if lines are connected to switches that do not support name display. Refer to Send Name Display (PRI) on page 525. Modular ICS 7.1 Installer Guide N0130943 02...
Page 61: External Call Forwarding
OUTWATS are available, depending on the Protocol that is selected. Private network settings are used for tandem networking and Advanced Private Networking. Outgoing calls are routed through a dedicated PRI Pool and the calls can be routed based on various schedules. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 62: Emergency 911 Dialing
Refer to the hardware section for Call-by-call routing on page 499. Emergency 911 dialing Modular ICS 7.1 with the ISDN PRI feature is capable of transmitting the telephone number and internal extension number of a calling station dialing 911 to the Public Switched Telephone Network.
Page 63: Mcid (Profile 2)
ETSI ISDN line. Functionality is similar to that of External Call Forward (ECF). NCD redirects calls using the same line on which they arrive. Call forward is efficient since there is no need for additional outside lines. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 64: Dti Card Configured As A Pri Card
T reference points on page 68 for more information. In most PRI network configurations, you need one DTI card configured as PRI in your ICS to act as the primary clock reference. The only time when you may not have PRI...
Page 65: Bri Card
S reference point connection (S loop) to ISDN terminal equipment (TE) • a T or S reference point connection (T loop or S loop) to an ISDN network using an external NT1 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 66: U-Lt Reference Point
The U-LT reference point connection provides a point-to- point digital connection between Norstar and TE equipped with a U interface. A U-LT loop supports up to eight ISDN DNs, which identify TE to the ICS. Refer to the example below. point-to-point U-LT U interface TE...
Page 67: S Reference Point
Norstar and ISDN terminal equipment (TE) that uses an S interface. S loops support up to seven ISDN DNs, which identify TE to the ICS. ISDN TE (with terminating resistors) point-to-point ISDN TE ISDN TE (with terminating resistors) ISDN TE N0130943 02 Modular ICS 7.1 Installer Guide...
Page 68: T Reference Points
For example, if the network connection is a loop found on the BRI Card in Slot 1, the terminal connection must be a loop found on the same card Modular ICS 7.1 Installer Guide N0130943 02...
Page 69: Clock Source For Isdn Cards
See the Alarm codes on page 548 and Event messages on page 555 for more information. When you configure the network connections to the Modular ICS, you should take into account the system preferences for selecting loops for synchronization: •...
Page 70: Other Isdn Bri Equipment: Nt1
(TE) to the U loop from a BRI-U2 or BRI-U4 Card. An NT1 is not required to connect from the network to BRI-U cards or to connect U interface TE to an ICS equipped with BRI-U cards. The NT1 converts and reformats data so it can be transmitted to and from the S or T connection.
Page 71: Isdn Standards Compatibility
Norstar ISDN equipment supports National ISDN standards for basic call and calling line identification services. Norstar BRI is compliant with National-1 and PRI is compliant with National-2. Modular ICS does not support EKTS (Electronic Key Telephone System) or CACH (Call Appearance Call Handling). N0130943 02...
Page 72 72 / Welcome to ISDN Modular ICS 7.1 Installer Guide N0130943 02...
Page 73: Working With Isdn
Planning your ISDN network Consult ISDN hardware on page 64 and ISDN programming on page 76 to determine a configuration of ISDN trunks and terminal equipment (TE) for the Modular ICS, then order the appropriate ISDN capability package from your ISDN service provider.
Page 74: Ordering Isdn Pri Service In United States
Telephone System) turned off. Use the following packages as a guideline for ordering your National ISDN BRI-NI-1. However we recommend using packages M or P with the Modular ICS. Contact your service provider for more information about the capability packages it offers. Modular ICS 7.1 Installer Guide...
Page 75 Packet If you want to transmit both voice and data, and support D-channel packet service, order package P. However, Modular ICS does not support the flexible calling for voice and additional call offering features that are included in package P.
Page 76: Supported Isdn Protocols
ICS Provision or deprovision loops and lines Provisioning Enable or disable BRI or DTI card (PRI) Module status View status of line, loop or port Port/DN status Enable/disable individual PRI channels Link Status Modular ICS 7.1 Installer Guide N0130943 02...
Page 77: Programming Isdn Pri Resources
Cartridge, or a Services Cartridge has been installed in the ICS. 3. Install the DTI cards in the ICS. Refer to Installing the cartridges on page 231 for information about card placement. If you are not using DTI cards, determine which type of card you will preprogram the ICS to use in each slot.
Page 78: Programming Isdn Bri Resources
2. Make sure a Combination Fiber 6-port Services Cartridge, or a Services Cartridge has been installed in the ICS. 3. Install the BRI card in the ICS, Trunk Module. Refer to Installing the cartridges on page 231 for information about BRI card placement.
Page 79 • designate one of the assigned ISDN DNs to be the DN for the loop (Loop DN). Note: You can have a maximum of 30 ISDN DNs on your system. The default ISDN DN range is 667-696 on N0130943 02 Modular ICS 7.1 Installer Guide...
Page 80 Terminals&Sets/Line access. ISDN lines can also be assigned to the DNs used by the telephones or any other devices connected to the Modular ICS. Program the ISDN terminals and devices with the appropriate ISDN DNs and terminal SPIDs by following the instructions that come with the devices.
Page 81: Programming Isdn Pri Lines
SPID, which supports lines 001 and 002, incoming calls made to a Network DN associated with the SPID appear on either line 001 or line 002. If you press the line button for N0130943 02 Modular ICS 7.1 Installer Guide...
Page 82: Programming Direct Inward System Access (Disa) On Pri Trunks
DISA DN. Refer to Programming Call by Call service selection on page 475 for more information. With FX, INWATS, 900, and SDS service types, either a Service Id (SID) or a CDN is mapped to Target Line Receive Digits. Modular ICS 7.1 Installer Guide N0130943 02...
Page 83: Programming Isdn Equipment
Terminal equipment using a U-LT loop or S loop must be assigned an ISDN directory number (ISDN DN). This allows the TE to be assigned lines and to communicate with other devices connected to the ICS. Each DN can be assigned to only one TE and one loop. N0130943 02...
Page 84 DNs under Hardware. Each S or LT loop can be programmed with eight ISDN DNs, but you cannot exceed a total of 30 ISDN DNs for the Modular ICS. Once you have assigned ISDN DNs to a loop, designate one of the DNs as a Loop DN.
Page 85 The following table uses the example in the illustration to show the programming for the S loop. Setting Option Loop Type Sampling Fixed DNs on Loop 201: 699: Assigned Assign DNs 700: Assigned 701: Assigned 702: Assigned Loop DN N0130943 02 Modular ICS 7.1 Installer Guide...
Page 86: Isdn Router
86 / Working with ISDN ISDN router By connecting an ISDN router to your Modular ICS, a group of PCs can share Internet access. This arrangement is best for a workplace where each personal computer occasionally uses an Internet connection.
Page 87: Posta For Isdn Bri
When you configure D-channel packet service, you are specifying the transmission path between an ISDN loop on the network side of the ICS and the ISDN loop on the telephone side. The telephone side loop is the loop used by the point-of- sale terminal adapter.
Page 88: Point-Of-Sale Terminal Adapter
RS-232 interface and a U-LT loop. It handles the routing of packet information from the devices to the ICS and into the ISDN network. Your service provider, usually a financial institution, supplies you with information about the compatible controller, which handles the routing of packet information from the devices to the ICS and into the ISDN network.
Page 89: Trunks And Target Lines
Trunks are external lines that provide the physical connection between a Norstar system and other systems in a private or public network. Trunks are numbered 001 to 156 in a fully expanded system. Norstar Modular ICS supports six different types of trunks: •...
Page 90: Trunk Operating Modes (T1)
You cannot change the trunk mode for a ground start trunk on a DTI. It always has disconnect supervision. A DTI can provide a maximum of 24 ground start trunks. Analog ground start trunks are not supported. Modular ICS 7.1 Installer Guide N0130943 02...
Page 91: Did Trunks
A typical application of these trunks is to map incoming digits onto target line appearances within the Norstar system. DID trunks can operate only as auto-answer trunks. Target lines DID trunk Norstar 593-1234 593-1235 593-1236 593-1237 593-1238 593-1239 Central office (CO) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 92 The capabilities available to a remote caller are determined by the remote filters and remote package assigned to a line, or by the set restrictions, line restrictions and remote package assigned to the Class of Service password. Modular ICS 7.1 Installer Guide N0130943 02...
Page 93: Analog Loop Start Trunks
• a target line number • the DISA DN, which will prompt for a Class of Service password • a line pool access code • a remote feature code from a DTMF telephone N0130943 02 Modular ICS 7.1 Installer Guide...
Page 94 The capabilities available to a remote caller are determined by the remote filters and remote package assigned to a line, or by the set restrictions, line restrictions, and remote package assigned to the Class of Service password. Modular ICS 7.1 Installer Guide N0130943 02...
Page 95: Analog E&M Trunks
Trunks and target lines / 95 • Two loopstart trunk cartridges are compatible with Modular ICS 7.1. The NT5B40GA-93 can be installed in trunk module (TM) slots only. The NT7B75GA-93 can be installed in either core slots three or four, or TM slots one, two, or three.
Page 96 • dialing a line pool access code or destination code • pressing a memory button that has been programmed with a line pool access code or destination code. Modular ICS 7.1 Installer Guide N0130943 02...
Page 97: Bri Trunks
Norstar systems, Meridian 1 systems, or Business Communications Systems, if the appropriate keycode has been installed. Private networking is described in Networking with Norstar on page 109. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 98: Target Lines
(mega) or 157-284, in the same way as physical lines. Privacy issue You can set a target line to Private (default is Public), however, such features as Call Pickup can still answer these lines at other telephones in the group. Modular ICS 7.1 Installer Guide N0130943 02...
Page 99: Remote System Access
Class of Service (COS) assigned to the user. See Class of Service on page 103, COS pswds on page 412 and the Modular ICS 7.1 System Coordinator Guide for more details. Use system features during a remote call To use features on a Norstar system during a remote call-in, press •, followed by the feature code.
Page 100: Remote Access On Loop Start And E&M Trunks
DISA. If an auto-answer E&M trunk is configured to answer with DISA, the system tries to interpret any received digits as a COS password. Modular ICS 7.1 Installer Guide N0130943 02...
Page 101: Remote Access On Direct Inward Dial (Did) Trunks
PRI trunks are set to autoanswer. As with a private network, the dialed digits may be programmed to match those of a specific target line DN, the DISA DN, or the Auto DN. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 102 102 / Remote system access Modular ICS 7.1 Installer Guide N0130943 02...
Page 103: Controlling System Access
Controlling system access Modular ICS programming provides several ways of protecting your Norstar system from unauthorized access or use. These features are used in combination to provide control both to users and to lines. Class of Service Class of Service (COS) refers to the capabilities that Norstar provides to users who access the system from the public or private network.
Page 104: Restriction Filters
Schedule. See Services on page 381 for more details. Dialed digits must pass both the line restrictions and the set restrictions. The line/set restriction overrides the line restriction and set restriction. Refer to the following diagrams. Modular ICS 7.1 Installer Guide N0130943 02...
Page 105 Set restrictions have no effect on numbers dialed on an E&M trunk. To restrict dialing outside the system, once a caller gains remote access, you can apply restriction filters to incoming external lines, as remote restrictions. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 106: Direct Inward System Access (Disa)
A remote caller can override these filters by dialing the DISA DN and entering a COS password. For restriction filter programming instructions, see Restrictions on page 349 and the Modular ICS 7.1 System Coordinator Guide. Direct inward system access (DISA) To control access from the public or private network, you can configure auto-answer trunks to answer with DISA.
Page 107 DISA DN are then routed to a line that has DISA. In addition to public network connections, Norstar Modular ICS can be integrated into an existing private network, or to other Norstar or Meridian 1 systems to form a corporate telecommunications network.
Page 108 108 / Controlling system access Modular ICS 7.1 Installer Guide N0130943 02...
Page 109: Networking With Norstar
Networking with Norstar There are a number of ways you can network Norstar systems together, or network Norstar systems with other Nortel systems into private networks. What types of lines you use to perform the networking will determine the type of services that can be shared between systems.
Page 110: Tie-Line Networking
T1 trunks Networks Loop start trunks PRI trunks PRI SL-1 trunks Norstar Callers using the Norstar Modular ICS system can: • call directly to a specific Norstar telephone • select an outgoing tie line to access a private network •...
Page 111: Norstar Behind A Pbx
Norstar system and use remote features Norstar behind a PBX Norstar Modular ICS can be used behind a PBX. In order to support this application, the trunk lines must be set up not to exceed 8 dB total loop loss from the serving central office to the connection point at the Norstar ICS.
Page 112: Dialing Plans
DN must be unique to each system, i.e. node A has DNs 2222 to 2999, node B has DNS 3222 to 3999, and so on. • you indicate that you are using a coordinated dialing plan (System Programming/Dialing Plan/Private network) Modular ICS 7.1 Installer Guide N0130943 02...
Page 113 Programming Record. The settings for routing and destination codes are fully explained in Services on page 381. Note: Network access codes must not conflict with access codes used for other purposes. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 114: Dialing Plan Using Public Lines
In the DialOut, P stands for pause, a host system signaling option. Press ≤‡° to insert a 1.5-second pause in the dialing string. See the Modular ICS 7.1 System Coordinator Guide for information about other signals. Destination code numbering in a network...
Page 115: Dialing Plan Using E&M Lines
MICS 7.1 or MICS-XC 7.1 software. • Each system must be equipped with target lines and a Trunk Module with an E&M/DISA Trunk cartridge or an ICS with a DTI with at least one E&M line. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 116 New York: Trk/Line Data Line 049 E&M Ans Mode Auto Line type Pool H Line 245 Target line Rec’d # 2221 Line Access DN 2221 L245: Ring only Line pool access Line pool H Modular ICS 7.1 Installer Guide N0130943 02...
Page 117 Toronto: Trk/Line Data Line 053 E&M Ans Mode Auto Line type Pool N Line 260 Target line Rec’d # 6221 Line Access DN 6221 L260: Ring only Line pool access Line pool N N0130943 02 Modular ICS 7.1 Installer Guide...
Page 118 002 from Santa Clara. This call arrives at the Toronto system, where the digits 6-221 are interpreted as a target line received number. The call will now alert at telephone 6221 in Toronto. Modular ICS 7.1 Installer Guide N0130943 02...
Page 119: Dialing Plans With Shared Line Pools
Network #: 8534 Rec’d #: 434 Rec’d #: 534 Internal #: 434 Internal #: 534 If the Norstar systems are close to each other geographically, you can conserve resources by not duplicating access. For N0130943 02 Modular ICS 7.1 Installer Guide...
Page 120 The telephone used to make a network call must have access to the line pool used by the route. Routes generally define the path between your Norstar switch and another switch in your network, not other individual telephones on that switch. Modular ICS 7.1 Installer Guide N0130943 02...
Page 121: Call-By-Call Services Example
To reduce long-distance costs, and to allow for a coordinated dialing plan between the offices, private (tie) lines are used to handle inter-office traffic. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 122 DN. If a user in either location wishes to dial an external number, they dial 9, followed by the number (such as 9-555-1212). The Modular ICS 7.1 Installer Guide N0130943 02...
Page 123: Norstar Configuration
2221 Line Access DN 2221 L245:Ring only Line pool access Line pool PRI-A To New York: Routing Service Route DIalOut No numbr Pool PRI-A SrvcType ServiceID DN type Private DestCode Normal rte Absorb N0130943 02 Modular ICS 7.1 Installer Guide...
Page 124 Rec’d # 6221 Line Access DN 6221 L245:Ring only Line pool access Line pool PRI-A To Toronto: Routing Service Route DialOut No numbr Pool PRI-A SrvcType ServiceID DN type Private DestCode Normal rte Absorb Modular ICS 7.1 Installer Guide N0130943 02...
Page 125: Pri Dialing Plan Example For Two-Way Did
Destination Code (8 in this example) set the Absorb Length to All • • the telephone that you are dialing out from must have access to the PRI Pool (programmed in Terminals/Sets) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 126: Static Did And Two-Way Did
PRI must be Public service. For example, channels 1 to 4 are configured as DID at the CO. The CO uses ascending mode for B-channel selection, and the ICS uses descending mode. Modular ICS 7.1 Installer Guide N0130943 02...
Page 127: Private Networking Using Pri
Refer to Advanced Private Networking on page 138. Tip - For Modular ICS 7.1 you require both a PRI software key (profile 1, 3, and 4 only) and an MCDN software key to perform SL-1 networking.
Page 128: Features Specific To Advanced Private Network
• ISDN Call Connection Limitation (ICCL) piggybacks on the call initiation request and acts as a check at transit PBX points to prevent misconfigured routes or calls with errors from blocking channels. Modular ICS 7.1 Installer Guide N0130943 02...
Page 129: Private Network Tandem Calling
403 and 604 Private ID: 396 This configuration allows both local network users and remote users on the public network to access the remote PSTNs through the private lines, thus avoiding public call charges. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 130: Calls Originating From The Public Network
Incoming interface: Public Destination: Remote Node Outgoing interface: Private Node B receives the call and identifies it as terminating locally. Uses target line to route call. Incoming interface: Private Destination: Local (target line) Modular ICS 7.1 Installer Guide N0130943 02...
Page 131 Uses the private trunk to route the call to C. Incoming interface: (DISA user) Destination: Remote node Node C receives the call and identifies it as terminating locally. Uses target line to route call. Incoming interface: Private Destination: Local (target line) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 132 Incoming interface: Local (DISA user) Destination: Remote PSTN Node C receives the call and identifies it as a public number and routes it out over the local PSTN. Incoming interface: Private Destination: Local PSTN Modular ICS 7.1 Installer Guide N0130943 02...
Page 133: Calls Originating In The Private Network
Destination: Remote node Node A receives the call and identifies it as being for the public network. Node A routes the call over the local public network. Incoming interface: Private Destination: Remote PSTN N0130943 02 Modular ICS 7.1 Installer Guide...
Page 134 Uses IP trunk to route call to C. Incoming interface: Private Destination: Remote node Node C receives the call and identifies it as terminating locally. Uses target line to route call. Incoming interface: Private Destination: Local (target line) Modular ICS 7.1 Installer Guide N0130943 02...
Page 135 Destination: Remote node Node C receives it and identifies it as being for D. Uses the private trunk to route call to D. Incoming interface: Intercom Destination: Remote node continued on next page N0130943 02 Modular ICS 7.1 Installer Guide...
Page 136: Routing For Tandem Networks
9140376* (not internal network) 4 (PSTN) 914037* (not internal network) 4 (PSTN) 91403* (not internal network) 4 (PSTN) 9* (not internal network) * This wild card represents a digit between 1 and 9. Modular ICS 7.1 Installer Guide N0130943 02...
Page 137 Destination code (Private DNs) 3 (Node D) 394 (Node D) 3 (Node D) 396 (Node F) 5 (Node A) 391 (Node A) 5 (Node A) 392 (Node B) 5 (Node A) 395 (Node E) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 138: Advanced Private Networking
This configuration allows for cost savings by consolidating the public access trunks. Users at all three locations access the public network by dialing 9, followed by the public number. Modular ICS 7.1 Installer Guide N0130943 02...
Page 139 Internal #: 6221 PRI SL-1 PRI (SL-1) PRI (SL-1) PRI SL-1 Meridian M1 Meridian M1 Meridian 1 Meridian 1 DN: 4221 DN: 4221 PRI (public protocol) PRI (public protocol) Central Central Office Office N0130943 02 Modular ICS 7.1 Installer Guide...
Page 140 DN type Private DestCode Normal rte Absorb To East End: Routing Service DestCode Normal rte Absorb To Public Network: Routing Service Route DialOut No numbr Pool PRI-A DN type Public DestCode Normal rte Absorb Modular ICS 7.1 Installer Guide N0130943 02...
Page 141 DN type Private DestCode Normal rte Absorb To West End: Routing Service DestCode Normal rte Absorb To Public Network: Routing Service Route DialOut No numbr Pool PRI-A DN type Public DestCode Normal rte Absorb N0130943 02 Modular ICS 7.1 Installer Guide...
Page 142 You define the code under System Programming/ Access codes/Carrier codes. You then refer this to the routing tables in Services/Routing Service/route/ Modular ICS 7.1 Installer Guide N0130943 02...
Page 143 East or West end offices. The same applies to incoming DID calls from the public network. • The Meridian M1 must recognize numbers starting with 9 as public numbers, whether the numbers are dialed by Meridian M1 users or by Norstar users. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 144: Mcdn Private Networking
CDP. This is a private dialing plan where the first digit of the extensions for each system is unique to that system, and all DNs on all systems are the same length. Modular ICS 7.1 Installer Guide N0130943 02...
Page 145: Using A Udp Dialing Plan
1111 2229 node Calling the public **9-599-9999 613-763-1111 599-9999 network (OLI Public DN) LOC: This code defines the particular Norstar system. * Private Access Code (within network) **Public Access Code (out to PSTN) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 146 Priv DN len To C: Routing Service Route DialOut No numbr Pool PRI-A DN type Private DestCode Normal rte Absorb Access Codes PrivAccCode To B: Routing Service DestCode Normal rte Absorb Access Codes PrivAccCode Modular ICS 7.1 Installer Guide N0130943 02...
Page 147 Line pool access Line pool PRI-A Dialing Plan Private PrivNetID Loc Code Priv DN len To C: Routing Service Route DialOut No numbr Pool PRI-A DN type Private DestCode Normal rte Absorb Access Codes PrivAccCode N0130943 02 Modular ICS 7.1 Installer Guide...
Page 148: Using A Cdp Dialing Plan
Norstar Steering code: 1 Norstar SL-1 trunk Voice Mail/ set DN: 1111 Auto Attendant SL-1 trunks Norstar Steering code: 2 External set set DN: 2229 Public set DN: 613-599-9999 set DN: 2111 Network Modular ICS 7.1 Installer Guide N0130943 02...
Page 149 Line Access DN 1111 L245:Ring only Line pool access Line pool PRI-A Dialing Plan Private PrivNetID To C: Routing Service Route DialOut No numbr Pool PRI-A DN type Private DestCode Normal rte Absorb N0130943 02 Modular ICS 7.1 Installer Guide...
Page 150 Line Access DN 2229 L245:Ring only Line pool access Line pool PRI-A Dialing Plan Private PrivNetID To C: Routing Service Route DialOut No numbr Pool PRI-A DN type Private DestCode Normal rte Absorb Modular ICS 7.1 Installer Guide N0130943 02...
Page 151: Mcdn Trunk Call Features
MCDN network features Centralized • network call redirection information messaging (NCRI) Centralize • ISDN call connection limitation (ICCL) trunking • trunk route optimization (TRO) • trunk anti-tromboning (TAT) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 152: Network Call Redirection Information
Norstar system and the Meridian 1 system (or another Norstar system) where the mailboxes are set up. Network call redirection path Norstar SL-1 MCDN Telephone A Meridian 1 with Meridian Mail Original call Telephone B Call forwarded to Meridian Mail Modular ICS 7.1 Installer Guide N0130943 02...
Page 153 Keep pressing enter until you get NCRD and • Keep pressing enter type Yes until all values are • Keep pressing enter until you get the REQ displayed. Check if prompt again NCRD is yes. • TYPE: end N0130943 02 Modular ICS 7.1 Installer Guide...
Page 154: Isdn Call Connection Limitation
4. Press CHANGE to choose either Y (yes) or N (no) Under Hardware, define Maximum transits for the card. • The diagram below demonstrates how a call might loop through a network if the system is not set up with the ICCL feature. Modular ICS 7.1 Installer Guide N0130943 02...
Page 155 TYPE = CDB • Net_DATA=Yes • CUST=0 • ISDN=Yes • RCNT(5) • PSTN=No • TNDM=0-31(15) • PCMC=0-31(15) • SATD=0-5(1) • Number plan CDP, UDP, and access code configured using LD 86, 87 and LD90 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 156: Trunk Route Optimization
The following figure shows two call paths. The first route, through the Meridian, demonstrates how a call might route if TRO is not active. The second route, that bypasses the Meridian, demonstrates how TRO selects the optimum routing for a call. Modular ICS 7.1 Installer Guide N0130943 02...
Page 157 Norstar configuration: 1. With the display showing System prgming press ‘ until the display shows NetworkServices. 2. Press ≠ until MCDN displays. 3. Press ≠. NetwkICCL: displays. 4. Press ‘ until TRO:Y displays. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 158: Trunk Anti-Tromboning
1.5 MB/2MB DTI/PRI card configured as PRI with interface type of SL1 • NCRD parameter set to yes for the MCDN PRI routes • Remote capabilities configured for the D-channel (using LD 17) to include ND2 Modular ICS 7.1 Installer Guide N0130943 02...
Page 159 Telephone C. With TAT active, the same call is transferred to Telephone C over the same PRI line (the dashed-line). Call paths with and without TAT Norstar Norstar Telephone A Telephone B Telephone C Forwarded call (no TAT) Forwarded call (using TAT) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 160: Mcdn Voice Mail/Auto Attendant Call Features
To all Norstar systems on the private network, the centralized voice mail system is viewed as an external call by each system, even though the dialing plan configurations makes it seem like callers are making local calls. Modular ICS 7.1 Installer Guide N0130943 02...
Page 161: Message Waiting Indication
Meridian Mail mailbox. Norstar Meridian 1 with Meridian Mail SL-1 MCDN Telephone A Message for You Telephone B Original call Call forwarded to Meridian Mail MWI message signal N0130943 02 Modular ICS 7.1 Installer Guide...
Page 162: Camp-On
• the target telephone rings busy when the attendant calls and there are no free keys on target telephone • DND regular feature is inactive • DND on busy feature is inactive Modular ICS 7.1 Installer Guide N0130943 02...
Page 163 Camping a call on a network telephone Norstar Incoming call Meridian 1 for Telephone A Meridian-based Line XXX Waiting central attendant Attendant Telephone A (rings busy) Call forwarded and camped on Telephone A N0130943 02 Modular ICS 7.1 Installer Guide...
Page 164: Break-In
A warning tone occurs for both parties on the call before the actual break-in occurs. The diagram below demonstrates the call path for a Meridian attendant to break into a call between telephones in the Norstar system. Modular ICS 7.1 Installer Guide N0130943 02...
Page 165 How the intrusion hierarchy works: • Break-in is allowed if Attendant telephone is High and caller telephone is Medium. • Break-in is not allowed if Attendant telephone is Medium and caller telephone is High. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 166: Central Voice Mail And Auto Attendant With Norstar
CDP dialing rules. You can have a maximum of 10 nodes on a Norstar-based network if you use all three DTI cartridges. Note: Ensure you have the latest version of NVM if you want to set up this type of centralized system. Modular ICS 7.1 Installer Guide N0130943 02...
Page 167: Configuring Centralized Voice Mail
Installing Norstar Voice Mail as a Centralized Voice Mail System. This addendum includes details about voice mail configuration, as well as the Norstar Modular ICS configuration that is included in the following sections. Local system To set up the local system, you need to assign a target line to the DN for the voice mail system, then enter that DN into the target line record.
Page 168: Remote System
4. Press ≠. The prompt displays Use:. 5. Press CHANGE to until you reach Routing tbl. 6. Press ‘. The prompt displays Tel #:. 7. Enter the number to access the external voice mail system. Modular ICS 7.1 Installer Guide N0130943 02...
Page 169 3. Enter the target line number for the voice mail system. 4. Press ≠. The prompt displays: Trunk/line data: 5. Press ‘ until the prompt displays Telco features. 6. Press ≠. The prompt displays VMsg Center 1. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 170: Using Centralized Voice Mail
Telco features sections. All nodes must have a unique Private Network Identifier (PNI), which is defined under Dialing Plan. On each node, as well, the PNIs of adjacent nodes are programmed under Hardware. Modular ICS 7.1 Installer Guide N0130943 02...
Page 171: Assigning Pnis
7. Enter the line number you want to configure. 8. Press ≠. The prompt displays Protocol. 9. Ensure that this displays SL-1. 10. Press ‘. The prompt displays PrivNetID:. 11. Enter the PNI of the adjacent node. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 172: Local System
9. Enter the target line number you entered in step 5. 10. Press ≠. The prompt displays Line Type. 11. Press ‘. The prompt displays Rec'd #. 12. Enter the DN for the Auto Attendant system. 13. Exit programming. Modular ICS 7.1 Installer Guide N0130943 02...
Page 173: Remote System
6. Press ≠. The prompt displays Feature Assign. 7. Press ≠. The prompt displays Show line. 8. Enter the line number that connects to the system for the central voice mail system. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 174: Press ' Until The Prompt Displays Extl Vmsg
7. Press ≠. The prompt displays Use:. 8. Press CHANGE to until you reach Routing tbl. 9. Press ‘. The prompt displays Tel #:. 10. Enter the number to access the external Auto Attendant system. 11. Exit programming. Modular ICS 7.1 Installer Guide N0130943 02...
Page 175: Voice Mail Configuration
Under F983 dial 77 and set External init as Y. • • From the CVM/CAA lines, use the default greeting table 1. For detailed directions, refer to the addendum titled: Installing Norstar Voice Mail as a Centralized Voice Mail System. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 176: Customer Use
She dials the number that maps onto target line 203. All of the telephones ring in the accounting department. Hardware: ICS, a Trunk Module with a DID Trunk Cartridge, or a DTI with lines programmed as DID. Trk/Line Data...
Page 177: Call Norstar And Select Tie Lines To A Private Network
Washington. Using tie lines DID and E&M/DISA trunk cartridges Manager (in Georgia) E&M line pool Central Office Norstar to Washington N0130943 02 Modular ICS 7.1 Installer Guide...
Page 178 178 / Customer Use Hardware: ICS, a Trunk Module with a DID Trunk Cartridge, two E&M/DISA Trunk Cartridges for the three trunks in the line pool to Washington, or a DTI with one DID line and three E&M lines. Incoming trunk:...
Page 179: Call Norstar And Select Lines To The Public Network
Using DID to dial long-distance Gord at home Business client Norstar line pool Central Office Central Office Hardware: ICS, a Trunk Module with a DID Trunk Cartridge or DTI with several DID lines. Incoming trunk: Trk/Line Data Line 049 Access codes Auto DN...
Page 180: Private Network
E&M target line Manager in Dallas PBX in Houston Norstar Hardware: ICS, a Trunk Module with an E&M/DISA Trunk Cartridge or a DTI with an E&M line. Incoming trunk: Trk/Line Data Rec'd # 4321 (for target line 243) Line 049 E&M...
Page 181: Use Tie Lines To Other Nodes In The Private Network
Branch office key system Main office Norstar Hardware: ICS, a Trunk Module with two E&M/DISA Trunk Cartridges, for the three lines in the line pool and the one incoming line, or a DTI with four E&M lines. Incoming trunk:...
Page 182: Select Lines To The Public Network
New York New York New York Loop start E&M key system Norstar Central Office Hardware: ICS, a Trunk Module with an E&M/DISA Trunk Cartridge or DTI with an E&M line. Incoming trunk: Line 049 E&M Ans mode Auto Trk/Line Data...
Page 183: Select E&M Trunks To The Private Network
Oregon sales manager sales manager (372) (641) E&M Norstar Norstar Hardware: (for both systems) ICS, a Trunk Module with an E&M/DISA Trunk Cartridge or a DTI with an E&M line. Montana: Outgoing trunk: Trunk Data Line E&M (Line 049) Line Data...
Page 184: Norstar Line Redirection Feature
Norstar Norstar Hardware: ICS, an E&M/DISA Trunk Cartridge if the incoming trunk is E&M or a DID Trunk Cartridge if the incoming trunk is DID, or a DTI with one E&M line or one DID line. Tips - Any line appearance on a telephone can be selected as the incoming line to be redirected.
Page 185 Rec'd # length: four digits (can be from three to seven digits, but must match number of digits sent by central office) Outgoing trunk: Line 003: Loop Trk/Line Data Line 054: E&M Capabilities Allow redirect: N0130943 02 Modular ICS 7.1 Installer Guide...
Page 186: Etsi, Mcdn And Network Features
Call forward is efficient since there is no need for additional outside lines. Forwarding calls externally from an extension requires the user to enter either a Destination Code or Line Pool Access Code, and the number to which calls will be forwarded. Modular ICS 7.1 Installer Guide N0130943 02...
Page 187: Allowing Ncd
NCD is integrated with the following existing Norstar Call Forward features: • Call Forward Unconditional (CFU)—implemented on Norstar Call Forward All Calls (CFAC) ≤›, and Selective Line Redirection (SLR) ≤ ° ›, also N0130943 02 Modular ICS 7.1 Installer Guide...
Page 188: Programming And Restrictions
This should be considered during system configuration. An extension with CFB, CFNA and CFAC programmed will give priority to CFAC for diversion. Modular ICS 7.1 Installer Guide N0130943 02...
Page 189: Selective Line Redirection
DN for the Calling Number. This is followed by a “>” and the redirecting number. This is displayed for as long as the call is active (alerting or answered) at that telephone. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 190: Malicious Caller Identification (Mcid)
• calling party number • local time and date of the invocation in the network serving the called user • service provider option: calling party subaddress, if provided by calling user) Modular ICS 7.1 Installer Guide N0130943 02...
Page 191: Programming Mcid Capability
4. Press ≠. The display shows ETSI. 5. Press ≠. The display shows Netwrk Redirection: N. 6. Press ‘. The display shows MCID: N. 7. Press CHANGE and set MCID to Y (yes). N0130943 02 Modular ICS 7.1 Installer Guide...
Page 192 192 / ETSI, MCDN and Network features Modular ICS 7.1 Installer Guide N0130943 02...
Page 193: Data Solutions
• Telecommuting: Convenient retrieval, processing and storage of files is possible for the employee working at home by using ISDN lines to give high-speed access to information resources at the office. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 194 LANs using ISDN, with charges only incurred when information is actually transmitted. • Internet and database access: The fast call set up and high bandwidth of ISDN are ideal for accessing information services such as the Internet and databases. Modular ICS 7.1 Installer Guide N0130943 02...
Page 195: Planning The Installation
A risk point on the ICS is the power cord earth ground pin. These leakage currents normally safely flow to Protective Earth ground via the power cord.
Page 196: Planning Checklist
å Determine the location for the Integrated Communication System (ICS) and any expansion modules, telephones and other equipment. Install the ICS equipment. Refer to Installation on page å 227. Initial configuration Turn on the equipment, and do the following procedures within 10 minutes.
Page 197: System Configuration
Services Cartridge functionality Digital Trunk Interface (DTI) configured for PRI å å BRI card(s) for the ICS, as required emergency telephones — two for ICS, one for each trunk å module, as required Digital Phones å ISDN devices, for example, ISDN equipment or data å...
Page 198: Expansion Equipment
The basic Integrated Communication System (ICS) supports up to 32 telephones. With the addition of Trunk Cartridges, you can connect up to 48 digital lines to the ICS. With the addition of an Expansion Cartridge or a Combination Fiber 6-port Services Cartridge in the ICS, you can add Trunk Modules, Station Modules, Integrated Data Modules, or a combination of modules to increase your system capacity.
Page 199: Optional Equipment
å å telephone loud ring amplifier å Nortel Networks Digital Mobility Controller(s), Nortel Networks Digital Mobility base station, Nortel Networks Digital Mobility repeaters, Nortel Networks Digital Mobility phones 74XX, and Nortel Networks Digital Mobility external antennas for the repeaters. å...
Page 200: Equipment For Installing The Ics And Modules
150 mm (5 in.) above and 100 mm (4 in.) below the ICS å the gap between the ICS and the wall should be left completely clear to allow proper heat dissipation å temperature between 0°C and 50°C (32°F and 122°F) humidity between 5% and 95%, non-condensing å...
Page 201 Power cord length 1.5 m (5 ft.) min. 100 mm (4 in.) between bottom of trough and floor or other object that might block air flow. Mount well above the floor to prevent water damage N0130943 02 Modular ICS 7.1 Installer Guide...
Page 202: Electrical Requirements
Electrical requirements non-switched outlet within 1.5 m (5 ft.) of the ICS å The ICS and module power cords are 1.5 m (5 ft.) long. å You may connect the ICS and modules to a power bar. The power bar must be CSA certified and UL listed with a third-wire ground.
Page 203: Configuring Trunk Cartridges
You can install three additional Trunk Cartridges in each Trunk Module. The following table shows you the line capacity of each Trunk Cartridge. DTI configured for ETSI PRI (ICS only) 30 (Profile 2) BRI-ST & BRI-U4 You can install different types of Trunk Cartridges together in the same Trunk Module.
Page 204: Internal Wiring Requirements
ISDN S reference point (S Loop) å no longer than 1000 m (3,200 ft.) for point to point no longer than 450 m (1,475 ft.) on a point-to-multipoint å extended passive bus Modular ICS 7.1 Installer Guide N0130943 02...
Page 205 Equipment that is designed to be connected using internal wiring is typically not lightning protected. Norstar telephone equipment and ISDN S loops and T loops should not leave the building where the ICS is installed. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 206: System Overview
Station Auxiliary Power Supply and T7316E+ 5 OKIMs Digital phones (not shown: M-series, 7000 and 7406 Digital phones) Digital Mobility Controller (DMC) Digital Mobility Basestation Digital Mobility Phones Digital Mobility Repeater ISDN devices Modular ICS 7.1 Installer Guide N0130943 02...
Page 207: Upgrading Your Norstar System
• Ensure that you power up the system after the new software has been installed, but before any new hardware is added. Upgrading in this order maintains your 0X32 ICS programming data for use with MICS 7.1 and MICS-XC 7.1.
Page 208: Supported Upgrades In Mics 7.1
Once the upgrades are complete, load the MICS 7.1 software. Note that line numbering will change after this upgrade. MICS (all versions) Insert MICS CS ROM cartridge with appropriate 6.1 and 6.1 MR software load. Modular ICS 7.1 Installer Guide N0130943 02...
Page 209 Service Unit (KSU), you cannot upgrade your software with the Upgrade Tool. If you want to upgrade to MICS 7.1, you must replace your older Modular 8X24 KSU with the current 0X32 ICS (Integrated Communication System), and then program the system. N0130943 02...
Page 210: Upgrade Systems Previous To Mics 6.1 To 7.1 Using The Upgrade Tool
210 / Planning the installation If you have a Norstar system with a Modular 0X32 ICS, you can use your ICS with the new MICS 7.1 and MICS-XC 7.1 software. About the MICS NVRAM cartridge: Do not install a MICS NVRAM cartridge from other MICS 7.1 systems.
Page 211 Warning: If you do not run the upgrade tool If your system is running ICS software prior to version 6.1 and you do not use the appropriate upgrade tools before you insert the ICS version 7.1 software cartridge, the upgrade will not...
Page 212: Using The Upgrade Tool To Upgrade To Version 4.1
2. Power down. 3. Disconnect all amphenol cables. 4. Remove the power to the ICS and all associated modules. Disconnecting the power ensures protection for electronic components and that the data stored in the feature cartridge will not be corrupted.
Page 213: Using The Upgrade Tool To Upgrade To Version 6.1
8. Power up. Wait until display flashing stops. Insert MICS Card is displayed. If no alarm-event messages are observed, the upgrade to the ICS 4.1 software is complete and you can continue to the next section:“Using the upgrade tool to upgrade to version 6.1” on page 213.
Page 214: Upgrade From Version 6.1 Or 6.1Mr To Version 7.1
Also, check for dial tone. If no alarm-event messages are observed, the upgrade to the ICS 6.1 software is complete and you can continue to the next section: “Upgrade from version 6.1 or 6.1MR to version 7.1” on page 214.
Page 215: Upgrading From Mics 7.1 To Mics
3. Connect trunk modules beginning at port 8 and work down and station modules beginning at port 3 and work up. MICS 7.1 midi to XC 7.1 midi 1. Install XC 7.1 ROM software cartridge. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 216 2. Replace two-port Expansion Cartridge with either a Combination Fiber 6-port Services Cartridge or a 6-port Fiber Expansion Cartridge in ICS slot 2. 3. Connect trunk modules beginning at port 8 and work down and station modules beginning at port 3 and work up. Refer to page 234.
Page 217 Planning the installation / 217 Slots on ICS Feature Feature Cartridge cartridge Slot slot N0130943 02 Modular ICS 7.1 Installer Guide...
Page 218: Trunk And Station Modules
Trunk and/or Station Modules with the new modules that have fiber connectors, and use a new fiber Expansion Cartridge in the ICS. You can reuse your old Trunk Cartridges in the new Trunk Module with fiber connectors. Trunk modules cannot be installed on the second expansion (6-port) cartridge.
Page 219: Off-Core Dti Card
7 or 8. One DTI card requires the entire module resources, so it is installed in the first slot of the module, and the other two slots must be left empty. Ensure these slots are covered with a N0130943 02 Modular ICS 7.1 Installer Guide...
Page 220: Replacing A Modular 8X24 Ksu
Replacing a Modular 8x24 KSU If you are upgrading your old KSU (8X24) and adding digital T1 trunks to your new system (0X32 ICS): 1. Verify your system programming, and update your Programming Record. 2. Follow the procedures outlined in Installation on page 227 for installing a new system.
Page 221 Modules with DS-30 copper connectors, install a compatible Expansion Cartridge with copper connectors in slot 1 of the ICS. The faceplate will cover slots 1 and 2. Do not reuse 8X24 Expansion Cartridge You cannot reuse an 8X24 Expansion Cartridge in the 0X32 ICS.
Page 222 Ferrite bead required to meet EMI requirements When using a copper Expansion Cartridge, you must install the ferrite bead on the ICS power cord to ensure that the product continues to meet FCC Part 15 Class A EMI requirements.
Page 223 DNs on Station Modules will change If you simply reconnect the 50-pin connector for telephones on the ICS, and leave your Station Modules telephone connectors alone, your directory numbers will change. The new 0X32 ICS can accommodate 32 telephones.
Page 224: Trunk Module Line Numbering
93-100 Cd3-Mod7 69-72 89-96 101-108 Cd1-Mod6 73-76 97-100 109-112 Mod 06 Cd2-Mod6 77-80 101-104 113-116 Cd3-Mod6 81-84 105-108 117-120 Cd1-Mod5 85-88 109-112 121-124 Mod 05 Cd2-Mod5 89-92 113-116 125-128 Cd3-Mod5 93-96 117-120 129-132 Modular ICS 7.1 Installer Guide N0130943 02...
Page 225: Upgrading Ilg Functionality With Hunt Groups
• an overflow position can be programmed to another hunt group • sequential and rotary modes are also available to provide versatility to hunt group configurations N0130943 02 Modular ICS 7.1 Installer Guide...
Page 226: Planning Hospitality Functions
– Allow staff to set room condition (password access) – Allow guests to set or cancel wakeup alarms For detailed information about setting up this feature, refer to Programming Hospitality Services on page 478. Modular ICS 7.1 Installer Guide N0130943 02...
Page 227: Installation
A risk point on the ICS is the power cord earth ground pin. These leakage currents normally safely flow to Protective Earth ground via the power cord.
Page 228: Installation Checklist
228 / Installation Installation checklist test all ISDN network connections, if any å å mount the Integrated Communications System (ICS) å mount the expansion modules (as required) install the Modular ICS NVRAM cartridge å å install the Expansion Cartridge, Trunk Cartridges (DTI, PRI, or BRI cards, as required) å...
Page 229 Administrator using the Getting Started section in the Modular ICS 7.1 System Coordinator Guide å for information on upgrading your ICS without adding digital T1, see Trunk and Station Modules on page 218. To avoid electrical shock hazard to personnel or equipment damage, observe the following precautions when installing telephone equipment.
Page 230: Testing The Isdn Bri Network Connection
3. Check for dial tone, then place a call and verify the quality and clarity of the connection. If there is a problem, contact your service provider. 4. Repeat steps one through three for each network connection. Modular ICS 7.1 Installer Guide N0130943 02...
Page 231: Installing The Cartridges
Installing the cartridges / 231 Installing the cartridges The following table shows you which cartridges can be installed in which ICS and TM slots. Cartridge type ICS Slot TM Slot Modular ICS NVRAM cartridge Feature Cartridge Slot Modular ICS ROM software cartridges:...
Page 232 • The Analog Extension Module (AEM), also known as an Analog Station Module (ASM), connects up to eight standard analog devices through eight ports connected to the CCU through a fibre cable link. Modular ICS 7.1 Installer Guide N0130943 02...
Page 233: Mounting The Modules
Mounting the modules 19mm (3/4) in wood screws 38mm (1-1/2 in) wood screws Attach bracket to secure surface. Do not screw bracket directly to drywall. Use the two inner screw holes on the bracket. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 234 Use two 3/4-inch No. 10 round head wood screws through the screw holes on each side of the cable trough. See T1 or ISDN-PRI configurations on page 524 for configurations of Trunk Cartridges on the ICS slots. ICS slots Feature...
Page 235: Installation Tips
ICS slot 2, either an additional six-port fiber Expansion Cartridge, for a fully analog trunk system, or a Combination Fiber 6-port Services Cartridge, can be installed in ICS slot 1 for a 14-port (mega) system with digital or BRI lines. •...
Page 236 An alarm and a prompt indicating warm or cold reset will occur on the alarm telephone if an expansion cartridge is installed in the wrong ICS slot or when the system size has been decreased. Modular ICS 7.1 Installer Guide...
Page 237: Installing The Rom Software Cartridge
Installing the ROM Software Cartridge / 237 Installing the ROM Software Cartridge NVRAM cartridge MICS NVRAM cartridge MICS ROM software cartridge N0130943 02 Modular ICS 7.1 Installer Guide...
Page 238 238 / Installing the ROM Software Cartridge MICS ROM software cartridge Side view End view Insert this end into the ICS Modular ICS 7.1 Installer Guide N0130943 02...
Page 239: Inserting A Cartridge
If improperly inserted, the connector will be damaged. PCB is electrostatic-sensitive. Do not touch the printed circuit board on a cartridge. This is an electrostatic-sensitive device. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 240: Terminating Resistors On Bri-St Cards
BRI-ST card is shipped with termination built-in for each ISDN loop. It is ready to be used where the ICS is located at one end of the loop, as in the following illustration:...
Page 241: Shorting Straps On A Bri-St Card
Refer to the illustration above. The jumpers are numbered top to bottom, but the loops associated with each pair of jumpers does not follow the same top-to-bottom sequence. Refer to the table on the next page. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 242: Connecting Expansion Modules
Connect Station Modules to the Expansion Cartridge beginning at the bottom and working up. Analog Station Module If you are installing the ICS system with an ASM, refer to the diagram below. Connect jack 1 on the ASM to the first available fibre cable link on the CCU.
Page 243 The cable trough can accommodate two fibre cable spools. Either slot may be used. The ASM has three connectors, two fibre cable links and a 25-pair pin connector. Refer to the wiring section for the pinout for the 25-pair pin connector. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 244 ASM. 2. Connect jack 1 on the third ASM to the next available fibre cable link on the ICS. 3. The fourth module is connected to the third, and so on. 4. Each fibre cable link can support two ASMs.
Page 245 Cartridge in slot 2, connect additional Station Modules to the Expansion Cartridge in slot 1, beginning at the bottom (port 9) and working up. Two-port Expansion Cartridge ICS (modules 1 and 2) ICS (modules 1 and 2) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 246 246 / Inserting a cartridge Six-port Expansion Cartridge ICS (modules 1 and 2) ICS (modules 1 and 2) Modular ICS 7.1 Installer Guide N0130943 02...
Page 247 Inserting a cartridge / 247 Twelve-port Expansion Cartridge ICS (modules 1 and 2 To AC outlet SM14 SM13 SM12 SM11 SM10 SM9 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 248: Installing Fiber Cables
• Coil excess fiber cable on the spool provided for the installation. • Secure the fiber cable spool in the ICS cable trough. • Ensure that bends in the cable are no tighter than 100 mm. (4 in.) in diameter.
Page 249: Fiber Cable Management System
Fiber cable management system / 249 Fiber cable management system Label Spacer Label Spacer Fiber Cable Fiber Cable Guide Guide 90 Fiber cable guide 38 mm (1 1/2 in) 38mm (1-1/2 in) wood screws wood screws N0130943 02 Modular ICS 7.1 Installer Guide...
Page 250: Using The Fiber Cable Management System
Fiber Cable Management System ensures that power cords are located outside of the cable tray. It also ensures that a 2.6 cm (1 in.) space exists between the ICS module and other modules. The following hardware components are used in the Fiber Cable Management System: •...
Page 251 Install the spool holder in the right side of a Trunk Module. • ICS Door Label: Located on the inside of the ICS door, it provides space to identify fiber port allocation on the ICS. N0130943 02...
Page 252: Using The Fiber Spool
Using the fiber spool Fiber cable Fiber Cable Fiber Fiber Amphenol spool Spool Amphenol cable - Cable – alternate alternate routing routing Fiber cable - Fiber alternate routing Cable – alternate routing Amphenol Amphenol cable Cable Modular ICS 7.1 Installer Guide N0130943 02...
Page 253: Making Fiber Connections
Making fiber connections MICS-XC system 6-port 6-port Expansion Expansion Cartridge cabinet Fiber Comb Fiber comb Fiber Fiber Fiber cable Fiber Cable spool Spool Fiber cable - alternate routing Fiber Cable – alternate routing N0130943 02 Modular ICS 7.1 Installer Guide...
Page 254: Routing Fiber Cables
254 / Fiber cable management system Routing fiber cables 6 port Expansion Cartridge Upward routed fiber cable Fiber cable guide Downward routed fiber cable loose cables Modular ICS 7.1 Installer Guide N0130943 02...
Page 255: Connecting The Wiring
This section describes the wire connections for your MICS system. Connecting the wiring to the distribution panel 1. Route the cables through the hole in the ICS cable trough to the distribution panel. 2. Bundle the cables with cable ties and secure them to the wall to support their weight.
Page 256 The DTI does not provide the DC connection required for through-fed repeaters. If through-fed repeaters are used on the T1 or PRI span, disable the internal CSU and connect the DTI to an external CSU. Modular ICS 7.1 Installer Guide N0130943 02...
Page 257 3 ICS lines 25-pair 0.5 mm (24 AWG) cables with female 50-pin connector to distribution panel Do not attach central office connections to the ICS or Modules until power is connected to the units. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 258 258 / Connecting the wiring Connecting the wiring for an ICS with T1 or PRI lines MICS-XC system T1 or PRI lines from T1 lines from Central Office Central Office Modular ICS 7.1 Installer Guide N0130943 02...
Page 259 Connecting the wiring / 259 Connecting a module Close velcro cable Close velcro retainer cable retainer 25-pair 25-pair 0.5mm (24 AWG) 0.5 mm (24 AWG) cables with female cables with female 50-pin connector 50-pin connector N0130943 02 Modular ICS 7.1 Installer Guide...
Page 260: Wiring Charts
47 (violet-orange) and pin 22 (orange-violet). Integrated Communications System (ICS) In the charts on the following pages, notice that the ICS has two internal modules, ICS #1 and ICS #2. ICS #1 handles telephones and auxiliary equipment. ICS #2 handles lines.
Page 261 ICS (#2) 001-060 201-260 — — — — — — ICS (#1) — — — — 21-52 53-84 101-132 Two-port Expansion Cartridge and ICS numbering Module Lines Line ports B1 DN B2 DN DN ports Mod 04 061-084 401-424 269-284 333-348...
Page 262 262 / Connecting the wiring 14-port expansion system (mega) and ICS numbering Module Lines Line B1 DN B2 DN DN ports ports Mod 14 — — — — *621-636 *753-768 1401-1416 **429-444 **621-636 Mod 13 — — — — *605-620...
Page 263 On a Midi system, the cards must be in trunk modules 03 or 04. On a Maxi or Mega system, the cards must be in trunk modules 07 or 08. The cards can reside in the ICS regardless of system size.
Page 264 Blue-Black 31/231/2231 Black-Orange Orange-Black 32/232/2232 Black-Green Green-Black 33/233/2233 Black-Brown Brown-Black 34/234/2234 Black-Slate Slate-Black 35/235/2235 Yellow-Blue Blue-Yellow 36/236/2236 Yellow-Orange Orange-Yellow 37/237/2237 Yellow-Green Green-Yellow 38/238/2238 Yellow-Brown Brown-Yellow 39/239/2239 Yellow-Slate Slate-Yellow 40/240/2240 Violet-Blue Blue-Violet 41/241/2241 Violet-Orange Modular ICS 7.1 Installer Guide N0130943 02...
Page 265 SAPS is connected to the second wire pair. This includes any 7324 digital phone and CAP mod- ule combination, and any 7316E digital phone attached to more than 4 KIMs. Refer to the SAPS installation card for de- tailed installation instructions. ICS telephone and auxiliary equipment wiring chart Wire color Port...
Page 266 ---- reserved Violet-Slate ---- ---- reserved Slate-Violet ---- ---- reserved T and R represent station connections and should not be confused with Tip and Ring on external lines. Station connec- tions are non-polarized. Modular ICS 7.1 Installer Guide N0130943 02...
Page 267 Connecting the wiring / 267 ICS external loop start lines wiring (profile 1, 3, or 4) Wire color Port Service Line White-Blue Blue-White White-Orange Orange-White White-Green ---- ---- ---- Green-White ---- ---- ---- White-Brown ---- ---- ---- Brown-White ---- ----...
Page 268 ---- ---- ---- Slate-Violet ---- ---- ---- For an explanation of port numbering, see Port numbering on the wiring charts on page 260. ICS external loop start lines wiring (profile 2) Wire color Port Service Line White-Blue Blue-White White-Orange Orange-White...
Page 269: Bri Wiring Charts
(profile 1, 3, or 4) or 231-232 (profile 2) when it occupies an ICS slot. The loops appearing on a BRI card may be automatically assigned lines, or you can assign one or more ISDN DNs under N0130943 02 Modular ICS 7.1 Installer Guide...
Page 270 For more information about configuring BRI cards refer to BRI Card on page 65 in Welcome to ISDN and BRI card on page 512 in Hardware. ICS ST Interface Cards wiring (profile 1, 3 or 4) Wire color Port (loop)
Page 271 Connecting the wiring / 271 ICS ST Interface Cards wiring (profile 1, 3 or 4) (Continued) Wire color Port (loop) Service Lines (T-loop) TE (S loop) Black-Brown 035-036 Assigned DN Brown-Black 035-036 Assigned DN Black-Slate 037-038 Assigned DN Slate-Black 037-038...
Page 272 272 / Connecting the wiring ICS ST Interface Cards wiring (profile 2) (Continued) Wire color Port (loop) Service Lines (T-loop) TE (S loop) Red-Blue 005-006 Assigned DN Blue-Red 005-006 Assigned DN Red-Orange 007-008 Assigned DN Orange-Red 007-008 Assigned DN Red-Green...
Page 273 Service Lines (T-loop) TE (S loop) Violet-Slate ---- ---- ---- Slate-Violet ---- ---- ---- ICS U Interface Cards wiring (profile 1, 3 or 4) Wire color Port (loop) Service Lines (U-NT) TE (U-LT) White-Blue 001-002 Assigned DN Blue-White 001-002 Assigned DN...
Page 274 274 / Connecting the wiring ICS U Interface Cards wiring (profile 1, 3 or 4) (Continued) Wire color Port (loop) Service Lines (U-NT) TE (U-LT) Orange-Yellow ---- ---- ---- Yellow-Green ---- Green-Yellow ---- Yellow-Brown ---- Brown-Yellow ---- Yellow-Slate ---- ----...
Page 275 Connecting the wiring / 275 ICS U Interface Cards wiring (profile 2) Wire color Port (loop) Service Lines (U-NT) TE (U-LT) White-Blue 001-002 Assigned DN Blue-White 001-002 Assigned DN White-Orange 003-004 Assigned DN Orange-White 003-004 Assigned DN White-Green ---- ----...
Page 276: Wiring The Bri Network Interface
A network interface provides the connection between the ISDN network and the Modular ICS. If the card in the ICS is configured as a T-loop, the ICS is wired to the network connection using an NT1. See T reference points on page 68 for more information about the NT1.
Page 277 (+) The BRI-U Card does not use or provide optional power. Some installations may not use a plug and jack for connections between the ICS (NT) and the network. The following illustration shows the pin arrangement for a Bellcore standard ISDN plug and jack.
Page 278: Dti Wiring
DTE DA15 connector Norstar DT1 Pin Signal Rx Ring (Rx from CSU) 11 Rx Tip (Rx from CSU) no connection Tx Ring (Tx from CSU) Tx Tip (Tx to CSU) no connection Modular ICS 7.1 Installer Guide N0130943 02...
Page 279 ---- no connection Green-Yellow ---- ---- no connection Yellow-Brown ---- ---- no connection Brown-Yellow ---- ---- no connection Yellow-Slate ---- ---- no connection Slate-Yellow ---- ---- no connection Violet-Blue ---- ---- no connection N0130943 02 Modular ICS 7.1 Installer Guide...
Page 280 7316E digital phone attached to more than 4 KIMs. Refer to the SAPS installation card for de- tailed installation instructions. Nortel Networks Digital Mobility Controller 080/085 only require a maximum of eight pairs on a digital connector. The remaining pairs can be connected to other digital system telephones.
Page 281 ---- Violet-Brown ---- No connection ---- Brown-Violet ---- No connection ---- Violet-Slate ---- ---- Slate-Violet ---- ---- For an explanation about port numbering, see Port numbering on the wiring charts on page 260. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 282: E&M/Disa Trunk Cartridge Wiring Chart
Trunk Cartridge in the left-most slot (slot 1) of the TM. Trunk Module with E&M/DISA Trunk Cartridges TC Slot Wire color Port Service Line Slot 1 White-Blue Blue-White White-Orange Orange-White White-Green Green-White White-Brown Brown-White White-Slate Slate-White Modular ICS 7.1 Installer Guide N0130943 02...
Page 283 Slate-Yellow Violet-Blue Blue-Violet Violet-Orange Orange-Violet Violet-Green Green-Violet Violet-Brown Brown-Violet reserved ---- Violet-Slate ---- reserved ---- Slate-Violet ---- For an explanation about port numbering, see Port numbering on the wiring charts on page 260. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 284 ---- Blue-Yellow ---- No connection ---- Slot 3 Yellow-Orange Orange-Yellow Yellow-Green Green-Yellow Yellow-Brown ---- No connection ---- Brown-Yellow ---- No connection ---- Yellow-Slate ---- CCI NC1 ---- Slate-Yellow ---- CCI Com1 ---- Violet-Blue Modular ICS 7.1 Installer Guide N0130943 02...
Page 285: Did Supervisory Signaling
If the Norstar system loses power or the microcontroller on the DID Trunk Cartridge malfunctions, the CCI signals the central office that it can no longer handle DID calls. The central N0130943 02 Modular ICS 7.1 Installer Guide...
Page 286 CCI trouble disables all DID Trunk Cartridges. If the connections are wired in series, all DID Trunk Cartridges must fail before the central office recognizes the trouble condition. Modular ICS 7.1 Installer Guide N0130943 02...
Page 287 Assigned DN Black-Green 013-014 Assigned DN Green-Black 013-014 Assigned DN Black-Brown 013-014 Assigned DN Brown-Black 013-014 Assigned DN Black-Slate 015-016 Assigned DN Slate-Black 015-016 Assigned DN Yellow-Blue 015-016 Assigned DN Blue-Yellow 015-016 Assigned DN N0130943 02 Modular ICS 7.1 Installer Guide...
Page 288 ---- ---- Green-White ---- ---- ---- ---- White-Brown ---- ---- ---- ---- Brown-White ---- ---- ---- ---- White-Slate 005-006 Assigned DN Slate-White 005-006 Assigned DN Red-Blue 007-008 Assigned DN Blue-Red 007-008 Assigned DN Modular ICS 7.1 Installer Guide N0130943 02...
Page 289 ---- Slate-Violet ---- reserved ---- BRI U wiring is not polarity sensitive. A BRI-U2 Card only uses the first two loop numbers (X01-X02, X05-X06, or X09-X10) when it occupies a trunk module slot. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 290 290 / Modular ICS 7.1 Installer Guide N0130943 02...
Page 291: Emergency Telephone
3. Prepare to test the emergency telephone by removing the Trunk Cartridge from the slot (slot 3 or 4 on the ICS, and slot 1 on the TM). 4. Connect the power, then connect the central office lines to the ICS.
Page 292 BRI-U card, or a DID Trunk Cartridge in the first slot of the Trunk Module. The emergency telephone connections on the ICS will not work if DTIs or PRIs are used. Tips - system digital telephones cannot be used as off- premise telephones (OPX).
Page 293: Moving Telephones
To move a telephone, simply unplug it and plug it in again at another location. It may take up to 45 seconds for the ICS to recognize the telephone. Automatic telephone relocation is disabled by default.
Page 294: Installing Isdn Bri Terminal Equipment
(jack or plug) (for jack) (plug) not used optional power source 3 (+) not used optional power source 3 (-) not used optional power sink 2 (-) not used optional power sink 2 (+) Modular ICS 7.1 Installer Guide N0130943 02...
Page 295: S Or T Extension Wiring Configurations
See ANSI T1.605 or the documentation that comes with your TE for details. The Modular ICS does not require power on PS3. Wiring arrangements using side circuits, also called phantom circuits, may affect loop performance when they are used to provide power to the TE (PS1).
Page 296: U-Lt Wiring For Terminal Equipment
See ANSI T1.601-1992 Annex H or the documentation that comes with your TE for more information. Jack and plug pin numbering 8 7 6 5 4 3 2 1 Modular ICS 7.1 Installer Guide N0130943 02...
Page 297: Installing Optional Equipment
This section describes the installation procedures for optional, customer-suppled equipment. Auxiliary ringer (customer supplied) The Norstar ICS provides a control contact to operate an auxiliary ringer. 1. Follow the installation instructions provided by the manufacturer. 2. Connect the auxiliary ring generator to the 50-pin distribution block as shown in the wiring charts.
Page 298: External Music Source (Customer Supplied)
The music source can be any approved low-power device such as a radio with a high-impedance earphone jack. The recommended ICS input level is 0.25 V rms across an input impedance of 3300 Ω. 1. Connect the music source output to the 50-pin distribution block, as shown in the wiring charts.
Page 299: External Paging System (Customer Supplied)
(customer supplied) You can connect an external paging system to provide paging over external loudspeakers. The paging output from the Norstar ICS is 100 mV rms across an input impedance of 600 Ω. 1. Follow the installation instructions provided by the manufacturer.
Page 300: Powering Up The System
3. Route the module power cords through the lower shelf of the cable trough and out through the bottom of the ICS cable trough. 4. Route the ICS power cord through the bottom of the ICS cable trough. Companion: Install Base Stations before powering up the MICS-XC system.
Page 301: Check The Power
Check the power After the power is supplied, the ICS power supply LEDs will light up green. If a BRI cartridge is installed, the LEDs on the faceplate of the cartridge will flash for up to five minutes.
Page 302 System power indicators ICS LED (green) TM LED (red) ICS LED (green) TM LED (red) SM LED (red) SM LED (red) IDM LED (green) IDM LED (green) Modular ICS 7.1 Installer Guide N0130943 02...
Page 303: Programming
SysCoord+ password. The SysCoord+ password should only be used by individuals who are capable of programming the Norstar ICS. Further, this level of access should only be distributed to System Coordinators who are more experienced in programming the Norstar ICS.
Page 304: Programming Overview
• Basic password – provides a limited number of feature codes to change programming and control system services. For information about programming using the System Coordinator and Basic passwords, see the Modular ICS 7.1 System Coordinator Guide. Modular ICS 7.1 Installer Guide N0130943 02...
Page 305: Profile, Dialpad And Startup Programming
Passwords on page 412. If you are new to programming, you may want to practice using the step-by-step programming instructions in the Getting Started section of the Modular ICS 7.1 System Coordinator Guide before attempting other programming. Profile, Dialpad and Startup programming Profile: ≤••∏ÂØÏÈÒ‰...
Page 306: Installer Or System Coordinator Plus Programming
Usage metrics Call log pswds SM sets Hunt groups Progrming pswds Call-by-Call Dark gray items are seen only if you are using the Installer password. As well, some headings will not appear unless the Modular ICS 7.1 Installer Guide N0130943 02...
Page 307: System Coordinator Programming
Sys speed dial Restrictions Hunt Groups Telco features Companion* Passwords Lines Call log pswds BusName Name Progrming pswds Hospitality *These prompts only appear with XC software for Companion programming. Admin/Basic programming User code: ≤••ËÍ‰Â (**8737) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 308 308 / Programming overview Default Basic password: ıÅÍÈÇ (22742) Set #### Model Dialing opt’ns Button prgrming Language User speed dial Display cntrst Call log opt’ns Ring Type Modular ICS 7.1 Installer Guide N0130943 02...
Page 309: Programming Tools
The 7316 and 7316E digital phone overlay looks the same but the programming buttons are located in different places on these telephones, as indicated in the figure below. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 310: Using The Telephone Buttons For Programming
The indicators on the display beside the buttons show which buttons are active at each programming step. Press the appropriate button to move up or down through the Norstar programming menu. The table below describes the action of each button. Modular ICS 7.1 Installer Guide N0130943 02...
Page 311 “ moves backward at the same level in the hierarchy of headings and subheadings. ‘ moves forward at the same level in the hierarchy of headings and subheadings. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 312: Special Characters On The Display
(backspace) and deletes a character, allowing you to re-enter a number or letter COPY copies the settings of items like lines, telephones and filters to an item of the same type Modular ICS 7.1 Installer Guide N0130943 02...
Page 313: The Norstar Programming Record
In extreme situations, you may have to restart the system and reload with your backup material. To exit the configuration interface, press ®. The display briefly reads End of session, then returns to the Date and Time display. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 314: Viewing Your Programming Updates
16 character spaces long. To see a previously-programmed number that is longer than 16 digits, do the following: Begin, for example, with 123456789012345…. The display shows only the first 15 digits. The three dots (…) at the end of Modular ICS 7.1 Installer Guide N0130943 02...
Page 315: Setting Up User Preferences
Disturb feature programmed onto a memory button or create a speed dial code. Instead of programming from the target telephone, you can program these features from another telephone. To set up user preferences, refer to User prefernces on page 348. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 316: Copying Telephone Programming
(unequipped). 6. Press ‘, then CHANGE to select which telephones will be programmed: Only equipped DNs, All set DNs. This is not necessary when copying to a single telephone. Modular ICS 7.1 Installer Guide N0130943 02...
Page 317 The ring counts used are based on a North American standard of six seconds per ring cycle. The actual delay time may be different for a device other than a Norstar telephone. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 318 • Allow Last Number Redial ExtraDial set designation • Allow Saved Number Redial Service mode ringing set • Allow Link • Line/set restrictions designation Prime set designation for a line Hunt group appearance Modular ICS 7.1 Installer Guide N0130943 02...
Page 319: System Id
Programming that can be reviewed Set Profile Line Profile Terminals&Sets settings Lines settings Set name Line name Line Access Trunk data Capabilities Line data Restrictions Restrictions Telco features Telco features N0130943 02 Modular ICS 7.1 Installer Guide...
Page 320: Viewing The Programming For A Telephone
1. Press ≤••ÒÈˆ‰. The display reads Show line:. 2. Enter the number of the line you wish to review. 3. Use BACK, NEXT, and SHOW to navigate through the settings. 4. Press ® to exit. Modular ICS 7.1 Installer Guide N0130943 02...
Page 321: Programming Sequence
Sys speed dial (starting on page 411) • Passwords (starting on page 412) • Time&Date (starting on page page 419) • customized programming, such as Voice Mail (refer to the documents for the specific application) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 322: Profiles And Dialpads
(Europe, Asia, and some parts of South America) ISDN. Analog to digital expansion and compression rates can be either a-law or mu-law, as well. The tables in the following sections show which trunks are supported, and where. Modular ICS 7.1 Installer Guide N0130943 02...
Page 323 • 2-port BRI-ST • 2-port BRI-ST • PRI (E1) Supported Not supported • ETSI MCDN (SL-1) and • DID EURO protocols • aLaw companding law • UTAM • Loops are provisioned • 7000 digital phone N0130943 02 Modular ICS 7.1 Installer Guide...
Page 324 • Analog • Analog • T1 • E&M • PRI • DID • 4-port BRI-ST • 4-port BRI-ST • 2-port U • 2-port U • 4-port U • 4-port U • DTI • DTI Modular ICS 7.1 Installer Guide N0130943 02...
Page 325: Changing The Profile
3. Press the key below CHANGE to scroll to another profile number. 4. Click the display key for OK when you reach the profile you want to choose. 5. Press ® to exit. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 326: Dialpad Programming
To change the setting, follow these steps: 1. Enter the Dialpad access code from a programming set by pressing ≤••ÎÈÅÒ∏ÅÎ (**3425723). 2. Q,Z:0 displays. To change it, press the key below CHANGE. 3. Press ® to exit. Modular ICS 7.1 Installer Guide N0130943 02...
Page 327: Startup Programming
If 15 minutes have elapsed since you powered up the system, turn system power off and on and wait for the system to power up again. 2. Enter the Installer password. The default is ÇØˆÏÈÌ which is the same as ¤ﬂﬂ‹››. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 328: Changing The Default Telephony Template
Changing the template resets programming! If you change your system template on an existing system, your programming will be reset to the defaults. If this happens, perform an immediate restore from your backups. Modular ICS 7.1 Installer Guide N0130943 02...
Page 329: Changing The Starting Dn
If your system is part of a network, the DN length must be the same as all other systems. A DN length change, if required, should be the first programming change on a newly-installed Norstar system. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 330 If the new DNs clash with the direct-dial digit, park prefix, or line pool codes or destination codes, those numbers are overridden and set to None. Do not disable or enable ports in Maintenance programming during the first two minutes after Startup programming. Modular ICS 7.1 Installer Guide N0130943 02...
Page 331: Programming
Allows you to assign settings for external voice message services. Software keys Allows you to access system identification and password keys. Allows you to enter the software keys to activate PRI, Hospitality, or the Private Networking (MCDN) protocol N0130943 02 Modular ICS 7.1 Installer Guide...
Page 332: Entering Programming For Installers
However, for programming, they have different sets of programming buttons, even though they use the same programming overlay. Once you enter programming, the indicators will make it clear which part of the overlay you need to use. Modular ICS 7.1 Installer Guide N0130943 02...
Page 333: Entering Programming For System Coordinators
System Coordinator plus password, you will not see these items when you move through the menus. This level of access is documented in the Modular ICS 7.1 System Coordinator Guide. 1. Enter the System Coordinator plus codes on a programming set by pressing ≤••ÇØˆÏÈÌ, which is the same as...
Page 334: Entering Programming Using Other Passwords
(22742). By using this password, a system coordinator can delegate some responsibilities, and at the same time, keep secure more sensitive programming features. For more information, refer to Modular ICS 7.1 System Coordinator Guide. Modular ICS 7.1 Installer Guide N0130943 02...
Page 335: Terminals&Sets
PRI lines can only be configured as direct inward dialing (DID) lines. Therefore, PRI lines are always Auto Answer and cannot be Manual Answer. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 336: Line Assignment
Unassigned, Ring only, Appr&Ring, and Appr only. Telephones that are grouped together, and that are assigned multiple target lines, can be set to allow ringing at all telephones simultaneously (Broadcast ring). Modular ICS 7.1 Installer Guide N0130943 02...
Page 337: Appearances
For instance, you might program 20 keys on a receptionist telephone equipped with a CAP and only three keys on the 20 telephones connected to the CAP. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 338 However, only two calls can be received at a time. Ensure that the lines assigned to these telephones are assigned to ring; otherwise, you cannot detect incoming calls on the lines. Modular ICS 7.1 Installer Guide N0130943 02...
Page 339: Line Pool Access
Only PRI lines can belong to a PRI pool. PRI lines cannot belong to Line Pools A through O. • All lines on a single DTI card (PRI) belong to the same pool. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 340: Prime Line
• A DID line should not be assigned as the prime line for a telephone. If assigned, it is treated as if no prime line has been assigned. The message Select a line appears when the receiver is lifted. Modular ICS 7.1 Installer Guide N0130943 02...
Page 341: Intercom Keys
Mobility phones default to two intercom positions. This allows the user to have two active calls at once, with one of them on Hold.These intercom assignments do not appear on buttons on the telephone. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 342: Answer Dns
7000 or 7100 digital phones, or other system telephones that do not have available buttons to support the Answer DN assignments, the Answer DNs must be set to Ring Only to allow proper alerting. Modular ICS 7.1 Installer Guide N0130943 02...
Page 343: Oli
2. Press ≠ twice to reach Line Assignment. 3. Press ‘ until the display shows OLI#s. 4. Press ≠. The displays shows OLI as called #:N. 5. Press CHANGE to select Y to allow for OLI substitution. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 344 If line pools are not properly configured, a telephone may use a line with a network range that does not include the calling line ID for the telephone, Modular ICS 7.1 Installer Guide N0130943 02...
Page 345: Capabilities
Select whether paging announcements Y, N can be made from this telephone. D-Dial Select whether you can call the Direct- Set1 to Set5, dial telephone from this telephone using None the Direct-dial digit. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 346 If an individual is dialing the number for a fax machine or modem, you may want to make the delay a little longer. Modular ICS 7.1 Installer Guide N0130943 02...
Page 347 Call 1-16: Note: For telephones with memory buttons, you can add SWCA assignments under button programming. For more information, refer to the Modular ICS 7.1 System Coordinator Guide. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 348: Name
The default name for a telephone is the DN, but it can be changed to any combination of letters and numbers to a maximum length of seven characters. For more information, refer to the Modular ICS 7.1 System Coordinator Guide. User prefernces Any programming a user can do at a set can also be done through User prefernces.
Page 349: Restrictions
Terminals&Sets / 349 For more information, refer to the Modular ICS 7.1 System Coordinator Guide. Restrictions Restrictions prevent a user from making certain kinds of calls from a telephone or from lines that are available at the telephone. It also restricts some features.
Page 350 7. You can press REMOVE to delete a restriction. The overrides will be deleted as well and the restrictions will renumber to fill the gap. Modular ICS 7.1 Installer Guide N0130943 02...
Page 351: Default Filters
02: 1 001: 1800 002: 1877 003: 1888 03: 911 001: 911 04: 9411 05: 976 06: 1976 07: 1•••976 08: 1900 09: 1•••900 10: 5551212 02 - 99 No restrictions or exceptions programmed N0130943 02 Modular ICS 7.1 Installer Guide...
Page 352 The maximum length of a restriction is 15 digits. The maximum length of an override is 16 digits. A single dot (•) in a dialing sequence is a wild card (stands for any digit). It is inserted by pressing ANY. Modular ICS 7.1 Installer Guide N0130943 02...
Page 353 Removing a restriction also removes the overrides associated with it, and changes the identifying number of the restriction. For example, if you remove restriction 01, restrictions 02 to 08 are renumbered as 01 to 07. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 354: Set Restrns
Sched 5 Sched 3 (Lunch) Sched 6 Based on the defaults, if you enter a set of restrictions for filter 11, they will be automatically applied when the Night schedule is in use. Modular ICS 7.1 Installer Guide N0130943 02...
Page 355: Set Lock
PBX. Press CHANGE to select the setting: Y (Yes) or N (No). For more information about host system signaling, refer to the Modular ICS 7.1 System Coordinator Guide. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 356: Line/Set Restrns
If no line/set restrictions have been defined, the numbers are checked against the set restrictions and the line restrictions, if either of these have been defined. The numbers may be rejected by either restriction. Modular ICS 7.1 Installer Guide N0130943 02...
Page 357: Telco Features
The Caller ID set for target lines is the same telephone that has appearance on that target line. Press CHANGE to select the setting: N (No) or Y (Yes). N0130943 02 Modular ICS 7.1 Installer Guide...
Page 358: Call Log Set
Extl VMsg set If you subscribe to an external voice message service or central voice mail system that is not directly connected to your ICS, you can access that service through your Norstar system. The external voice message setting controls where the indicator shows up when there is a voice message waiting on a particular line.
Page 359: 1Stdisplay
The Call Information feature is used to display and toggle between the name and line number used for Call Display information. Refer to Modular ICS 7.1 System Coordinator Guide for more information. You may see Unknown number on the display if the information is not available from your telephone company.
Page 360: Log Space
600. System-wide log space allocation is performed in Call log space under System prgrming. If you want to allocate the same log space to all telephones, use the Call log space setting instead. Modular ICS 7.1 Installer Guide N0130943 02...
Page 361: Lines
Norstar system. Some Trunk data settings may not appear on the display during programming, depending on the type of trunk. Those that appear for a given Trunk type are indicated in the following table. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 362 √ — — — — √ — Number — — √ √ √ — — — — √ — DNIS Number — — √ √ — — — — — — — Gain Modular ICS 7.1 Installer Guide N0130943 02...
Page 363: Copying Trunk And Line Data
To change the Trunk Cartridge or BRI Card, see Hardware on page 496. Changing the settings for a trunk type on a system that is in use, may cause calls to be dropped. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 364: Line Type
Try to avoid putting unsupervised loopstart lines in a line pool. These lines can become hung, especially when a remote user uses the line pool to make an external call. Modular ICS 7.1 Installer Guide N0130943 02...
Page 365: Line Connected To A Dti
049 to 052, numbers 049 and 050 are E&M lines, and numbers 051 and 052 are the DTMF receivers. The display for line 050 appears as Line050:E&M and for line 051 appears as Line051:DTMF. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 366: Dial Mode
(DTMF) or pulse signaling is used on the trunk. Press CHANGE to select the setting: Tone or Pulse. Tips - For DID and E&M lines connected to a DTI, the Tone setting does not appear if Signal is Immediate. Modular ICS 7.1 Installer Guide N0130943 02...
Page 367: Rec'd
Busy tone only works for PRI and BRI trunks on target lines. Programming is done in Trunk/Line Data under Lines. Press CHANGE to select one of these settings: To prime or BusyTone. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 368: Prime Set
Press CHANGE to select either: Y (on) or N (off). Tips - Users can change a line privacy setting for an individual call using the Privacy feature (≤°‹). Note: This feature does not work on target lines or PRI lines. Modular ICS 7.1 Installer Guide N0130943 02...
Page 369: Trunk Mode
Press CHANGE to select the setting: Manual or Auto. Tips - If loop start lines are set to Auto, you will require an E&M card for the DTMF receivers to function properly. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 370: Ans With Disa
DTMF telephone if a suitable remote access package has been assigned. To program DISA on PRI trunk, see Programming Direct Inward System Access (DISA) on PRI trunks on page 82. Modular ICS 7.1 Installer Guide N0130943 02...
Page 371: Link At Co (Loop Trunks Only)
Press CHANGE to select the setting: Y (Yes) or N (No). For more information about host signaling options, refer to Modular ICS 7.1 System Coordinator Guide. Aux. ringer This setting allows you to turn the auxiliary ringer on or off.
Page 372: Full Autohold
ICS and the terminating switch, and the terminating switch type. When measuring the distance from ICS to CO and from ICS to PBX, use 600 ohms as the termination resistance setting. A loss of 4 dB corresponds to a cable length of approximately 2700 m (9000 ft.).
Page 373: Signal
Tips - This setting applies only to lines connected to an NT7B75GA-93 Loop Start Trunk Cartridge. When measuring the distance from ICS to CO and ICS to PBX, use 600 ohms as the termination resistance setting. Signal Select the signal type for the line.
Page 374: Ani Number
E&M lines connected to an E&M Trunk Cartridge, this setting only appears if Signal is WinkStart or Immediate and Ans mode is set to Manual. These digits are required for some third-party software applications. Modular ICS 7.1 Installer Guide N0130943 02...
Page 375: Gain
+7 dBrn +7 dBrn Receive -7 dB Transmit -16 dB -16 dBrn -16 dBrn Tip - Control over the gain on transmission levels can only be set for lines on E&M Trunk Cartridges. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 376: Programming Distinctive Ring Patterns
If the line DRPs are set after telephone programming, then the telephone ring programming is overridden by the DRP. Refer to the Modular ICS System Administrator Guide for details about setting ring types on a telephone. If Hunt group DRP has a higher priority than the line DRP, the system will use the Hunt Group DRP within the Hunt Group.
Page 377: Name
For example, Line 001. This can be changed to any combination of letters and numbers to a maximum length of seven characters. For more information, refer to Modular ICS 7.1 System Coordinator Guide. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 378: Restrictions
See Services on page 381 for more information about the schedules. Use ≠, CHANGE and the dialpad to enter the number of the restriction filter to be assigned as the line restriction for each schedule. Modular ICS 7.1 Installer Guide N0130943 02...
Page 379: Remote Restrns
Use CHANGE and the dialpad to program the remote restrictions for each schedule. The default restrictions are shown in the following table. Default filters for remote access Schedule Restriction Schedule Restriction filter filter Normal Sched 1 (Night) Sched 4 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 380: Telco Features
1, 2, 3, 4, 5, or N. Note: If your system is part of a network that provides a central voice mail system on another site, you must use this field to specify that service. Modular ICS 7.1 Installer Guide N0130943 02...
Page 381: Services
You can have one control telephone for the whole system, or different control telephones for different Norstar telephones and lines. If you want to have several services active at the same time, simply program them on for the same schedule. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 382: Common Settings
One recommendation is to have one control telephone for all lines and a different control telephone for all telephones. Modular ICS 7.1 Installer Guide N0130943 02...
Page 383: Schedule Names
Schedule start and stop times are set at times you are most likely to want each service to be active. Use ≠, ‘, and CHANGE and the dialpad to program the start and stop times for each schedule, on each day. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 384 The first service then resumes when the second service has ended. Some schedules start and stop at the same times each day. Use COPY to copy the start and stop times from one day to the next. Modular ICS 7.1 Installer Guide N0130943 02...
Page 385: Ringing Service
Once you define a ringing group, the display will prompt you to enter the number of the telephone you want to assign to this ringing group. You can use SCAN to display the sets that are assigned to the ringing group. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 386: Sched:night
This is useful if the other telephones have not been assigned the same lines as the telephone you are using to answer the call. Press CHANGE to select the setting: Y (Yes) or N (No). Modular ICS 7.1 Installer Guide N0130943 02...
Page 387: Extradial Telephone
Use the dialpad to enter the line number to see which ringing group is assigned to the line. To choose a different ringing group assignment, press CHANGE and enter the new ringing group number (01-100) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 388 If you have an auxiliary ringer programmed to ring for calls on an external line, and you transfer a call on that line without announcing the transfer, the auxiliary ringer will ring for the call transfer. Modular ICS 7.1 Installer Guide N0130943 02...
Page 389: Restrn Service
Use ≠ and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. For information about using schedules, refer to the Modular ICS 7.1 System Coordinator Guide. Tips - A schedule must be active for overflow routing to be in effect.
Page 390 Programming Call by Call service selection on page 475. How to use routing to create a uniform dialing plan (UDP) or coordinated dialing plan (CDP) is explained in Dialing plans on page 112. Modular ICS 7.1 Installer Guide N0130943 02...
Page 391: Routes And Destination Codes
For long distance dialing, area codes in the North American numbering plan can be programmed as destination codes. Routes Installer password required Press ≠ and enter a three-digit route number (000-999). N0130943 02 Modular ICS 7.1 Installer Guide...
Page 392: Dialout
Wait for Dial Tone – causes a sequence of numbers to pause until dial tone is present on the line before continuing to dial. See the Modular ICS 7.1 System Coordinator Guide for more information. Use Pool Press ‘ and CHANGE to select a line pool to be used with the route: Pool A, Pool B...Pool O or PRI-A to PRI-D.
Page 393: Routing Table
Facility Number 1-5 digits Optional Band Number 1-3 digits OUTWATS Private None Switched Digital None * For NI-2, do not program the Carrier Access Code for banded OUTWAT calls. This call may be rejected. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 394: Programming The Pri Routing Table
Press CHANGE to enter the Service ID number. This parameter displays for specific protocols, such as N12, DMS100, DMS250. 8. Press ‘. The display shows DN type:Public. Press CHANGE to enter Public or Private. Modular ICS 7.1 Installer Guide N0130943 02...
Page 395: Dest Codes
0, 1, 2, 3, 6 & 9 maxi one 6-port cartridge 0, 1, 2, 3, 4, 6 & 9 mega two 6-port cartridges 0, 1, 2, 3, 4, 5, 6 & 9 or two combo cartridges N0130943 02 Modular ICS 7.1 Installer Guide...
Page 396: Wild Card Character
Route and Absorb Length. Given the routes shown in the table below, the following two tables show you how to set up destination codes with or without wild card characters. Modular ICS 7.1 Installer Guide N0130943 02...
Page 397 Destination codes using a wild card character Destination Route Absorb DialOut codes Length • 0162 237 625X where is the final dialout digit, from 1 to 9, but not 7 0627 0173 133 2211 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 398: Normal Rte
With a 0 setting, the actual digits dialed by a caller are preserved in the dialout sequence. Programming a DialOut sequence as part of the route may or may not be necessary, depending on the required dialout. Modular ICS 7.1 Installer Guide N0130943 02...
Page 399: Setting Up A Route For Local Calling
Tips - If entering a code other than 9, a valid destination code must be used. See Dest codes on page 395. ‘ To view existing destination codes press before entering a new code. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 400 The destination code can use a different route depending on which schedule is being used. Refer to Services in the Modular ICS 7.1 System Coordinator Guide for information about using schedules. In the current example, Route 001 is used when someone dials 9 during normal mode.
Page 401: Setting Up A Route For Long Distance Calling
The destination code can use a different route depending on which schedule is being used. Refer to Services in the Modular ICS 7.1 System Coordinator Guide for information about using schedules. In the above example, the system uses Route 002, which uses Line pool B, to take advantage of the lower cost when the system is in normal mode.
Page 402 If rates change depending on the time of the day or week, a different route can be used for the same destination code 1 when a particular schedule is in use. See Programming for least cost routing on page 406. Modular ICS 7.1 Installer Guide N0130943 02...
Page 403: Configuring The Second Dial Tone Table
1. Press ≠. The display shows None defined. 2. Press ADD to enter a number from one to four digits long press BKSP to erase a digit. 3. Press OK to accept the number. The display shows 2DT: <number>. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 404: Adding A Long Distance Carrier Access Code
Carrier codes are defined in Carrier Codes on page 462. b. Create a destination code 91. 9 (for outside access) and 1 (for long distance). Refer to Dest codes on page 395 to determine a valid code. Modular ICS 7.1 Installer Guide N0130943 02...
Page 405 Route 001 and Line code and switch to the Pool A appropriate carrier 10222-1-601-555-2222 Dialout programming 1-601-555-2222 Routing tables tells the system to add absorb the 9 the access code for long distance (e.g. 10222) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 406: Programming For Least Cost Routing
8. At DstCode:, press ADD, then enter 91. 9. Press ≠ and then ‘ to reach the Night schedule. 10. Press ≠. The first route for the schedule appears. 11. Enter Route 007. 12. Press ‘. Modular ICS 7.1 Installer Guide N0130943 02...
Page 407: Multiple Least Cost Routing
4. Press ‘ until you find the schedule you want to program. 5. Press ≠. The first route appears. 6. Enter the preferred route number. 7. Press ‘ and choose an absorb length. 8. Press ‘ and the second route appears. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 408: Sched:night
Manual — allows you to turn the service on and off at any time from a control telephone using the Ringing service feature code. Refer to the Modular ICS 7.1 Coordinator Guide for a description of the feature codes used to work with Services. Modular ICS 7.1 Installer Guide...
Page 409 Press CHANGE to select the setting: Y (Yes) or N (No). Refer to the Overflow call routing section of the Modular ICS 7.1 Coordinator Guide for details about how to set up overflow routing.
Page 410: Using Dialing Restrictions With Routing
Tips - Host system signaling codes can be part of the DialOut. See the Modular ICS 7.1 System Coordinator Guide for details on host system signaling codes. Modular ICS 7.1 Installer Guide N0130943 02...
Page 411: Sys Speed Dial
CLID match to allow the name display to occur. For more information about using and programming System speed dial, refer to the Modular ICS 7.1 System Coordinator Guide. For information about configuring the system so that the name displays first, refer to 1stDisplay on page 359.
Page 412: Passwords
A system can have a maximum of 100 six-digit COS passwords (00 to 99). You can use COPY and the dialpad to copy the restriction filters and remote package from one COS password to another. COS passwords must be unique. Modular ICS 7.1 Installer Guide N0130943 02...
Page 413: Pswd
COS password. The line filter associated with the COS password replaces any normally-applicable line restriction. Use CHANGE and the dialpad to program the two-digit line filter. The default setting (None), means that any normally- applicable line filter still applies. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 414: Remote Pkg
4. Press CLR to clear the programmed password. Tips - You program a Call log password using the Call log Password feature. Refer to the Telephone Feature Card or the Modular ICS 7.1 System Coordinator Guide for more information. Modular ICS 7.1 Installer Guide N0130943 02...
Page 415: Progrming Pswds
Provide this password only to selected personnel to prevent unauthorized access to programming. The implications of such access may include the rearrangement of line assignments, which could affect the operation of the Norstar system. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 416: Syscoord
The default Basic password is 22742 ( BASIC Tips - For more information about the System Coordinator and Basic passwords, see the Modular ICS 7.1 System Coordinator Guide. Hospitality password There are two passwords within the Hospitality feature. Desk pswd provides secure access to the administration set for programming the service, and Cond pswd provides secure Modular ICS 7.1 Installer Guide...
Page 417: Desk Pswd
Cond pswd Change this password frequently, to maintain security. At Hospitality: 1. Press ≠. 2. Press ‘ Cond pswd:None displays. 3. Press CHANGE. New pswd: displays 4. Enter a new password, then press OK. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 418: Silent Monitor Password
It is advisable to change this password frequently. At SM Passwd: 1. Press ≠. SM Passwd: displays. (default: 745368 (SILENT)) 2. Press CHANGE. New pswd: displays 3. Use the keypad to enter a new password. 4. Press OK. Modular ICS 7.1 Installer Guide N0130943 02...
Page 419: Time&Date
The time and date shown on the telephone display is used by the system for scheduled features. It can be changed in programming or by using a feature code (≤••ÊÈ˜‰ or ≤••°›ﬂ‹). For more information, refer to the Modular ICS 7.1 System Coordinator Guide. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 420: System Prgrming
• what lines are assigned to a group • how incoming calls are distributed • how long the system looks for available agents • where a call goes if all agents are busy Modular ICS 7.1 Installer Guide N0130943 02...
Page 421: Adding Or Removing Members From A Group
There will be only one appearance of the same hunt group on a telephone, regardless of how many lines are assigned to the hunt group. The appearance can be set to: Appr&Ring, Appr only, or Ring only. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 422 6. Press ADD to add a member or press REMOVE to remove a member from the group. 7. Select Appr&Ring, Appr only, or Ring only for the hunt group member. See Appearances on page 337. Modular ICS 7.1 Installer Guide N0130943 02...
Page 423: Moving Members Of A Group
LIST to go to the first line in the system. 5. Press CHANGE to program the line as Unassigned or Assigned. *HGnn* means the line is assigned to another hunt group. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 424: Setting The Distribution Mode
If a hunt group has available agents but nobody answers the call, the call is routed according to what is set in the Busy line setting. Refer to Programming busy line setting on page 425,. Modular ICS 7.1 Installer Guide N0130943 02...
Page 425: Setting The Hunt Delay
1. When the display shows Member DNs:. 2. Press ‘ until the display shows If busy:. 3. Press CHANGE to set the mode: BusyTone, Overflow, Queue. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 426: Programming The Queue Timeout
1. When the display shows Member DNs:. 2. Press ‘ until the display shows Overflow:. 3. Press CHANGE to change the overflow position. 4. Enter the new overflow set or mailbox number. Modular ICS 7.1 Installer Guide N0130943 02...
Page 427: Setting The Hunt Group Name
2. Press ‘ until the display shows Aux. Ringer:. 3. Press CHANGE to choose Y (yes) to turn the ringer on or N (No) to disallow an auxiliary ringer. 4. Press ® to exit or ‘ to continue programming. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 428: Assigning A Distinctive Ring Pattern To A Hunt Group
4. Press CHANGE to toggle to the ring pattern number you want to assign to the Hunt group line. (None, 2, 3, 4) 5. Press ® to exit or ‘ to continue programming. Modular ICS 7.1 Installer Guide N0130943 02...
Page 429: Monitoring Hunt Groups
Silent Monitoring feature (≤•ﬁﬁ‚) (Default password: SILENT (745368)). Refer to Silent Monitor password on page 418. Refer to the Modular ICS System Coordinator Guide for detailed information about using the feature and for descriptions of the display messages that occur during the process.
Page 430: Change Dns
A customer-supplied music source must be connected to the Integrated Communication System. Press CHANGE to select the setting: N (No) or Y (Yes). Refer also to External music source (customer supplied) on page 298. Modular ICS 7.1 Installer Guide N0130943 02...
Page 431: On Hold
Camp timeout delay allows you to assign the number of seconds before an unanswered camped call is returned to the telephone which camped the call. Press CHANGE to select the setting: 30, 45, 60, 90, 120, 150, or 180 seconds. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 432: Park Timeout
Press CHANGE to select the setting: 3, 4, 5, 6, or 12 rings. Tips - You can estimate the delay in seconds if you multiply the number of rings by six. Modular ICS 7.1 Installer Guide N0130943 02...
Page 433: Drt To Prime
If the call on hold was transferred to your telephone (from the prime telephone) and is on hold for more than 120 seconds, Held Line Reminder also activates at the prime telephone. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 434: Remind Delay
The Held Line Reminder delay can be programmed only if Held Line Reminder is activated. Directed pickup Directed pickup allows you to answer any calls by specifying the internal number of the ringing telephone. Modular ICS 7.1 Installer Guide N0130943 02...
Page 435: Page Tone
Std or Extd is selected. There will be no time change if None is selected. CHANGE Press , to select the setting: Extd, Std, or None. Std:Apply the standard DST time change rules Extd: Apply the new extended DST rules that will be introduced in 2007 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 436: Autotime&Date
Note: The year is not included with the time and date information and must be programmed manually if the current year differs from the network time. Modular ICS 7.1 Installer Guide N0130943 02...
Page 437: Call Log
Call log space programming customizes how log space is allocated to telephones in the system. Reset all logs allows you to reallocate the Call log space equally to all telephones in your system. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 438: Host Delay
If you want to assign specific log space to individual telephones, see the information under Terminals&Sets in the Modular ICS 7.1 System Coordinator Guide. Reallocating Call log space may destroy Call log data at telephones that lose space.
Page 439: Link Time
1. Use CHANGE and the dialpad to enter the internal number of the Alarm telephone. 2. Press ‘ to set the Alarm telephone to None. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 440: Set Relocation
If this feature is deactivated while a telephone is moved, the internal number and programming data for that telephone remain with the physical port on the ICS, and the telephone does not receive the original programming when it is reconnected elsewhere.
Page 441: Msg Reply Enh
Press CHANGE to select the settings: Basic, Enhanced, and Extended. On the Basic setting, answer keys do not ring for: • Prime set call capture • call forwarded calls • other answer key calls N0130943 02 Modular ICS 7.1 Installer Guide...
Page 442: Setting Swca Controls
DN on the telephone where you want these calls to be taken. Setting SWCA controls On the system, under Feature Settings, SWCA Cntl you define how incoming calls get associated to System-wide Call Modular ICS 7.1 Installer Guide N0130943 02...
Page 443 SWCA code), the call parks on the assigned code. The Invoke by Hold setting determines if a SWCA call put on Hold can be picked up from other extensions in the group. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 444 SWCA call groups (Capabilities on page 345). The System Coordinator Guide provides a section that describes how to add SWCA codes to buttons with indicators. The SWCA User Card explains how to use the feature. Modular ICS 7.1 Installer Guide N0130943 02...
Page 445 MCDN private network, users must ensure that at least two SWCA assignments are available to handle calls if this setting is enabled. 11. Press ® to exit or ‘ to continue programming. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 446 Users can assign calls to any SWCA code. However, they can only retrieve calls using codes that are assigned to their telephones. Auto assign conditions will only assign calls to codes assigned to the telephone receiving the call. Modular ICS 7.1 Installer Guide N0130943 02...
Page 447: Clid Match
Capabilities on page 345). • determining the password that the supervisor enters after the feature code ≤•ﬁﬁ‚ is entered to start monitoring Hunt group telephones. (Refer to Silent Monitor password on page 418.) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 448: Direct-Dial
3. Press CHANGE to select Y or N. 4. Press ® to exit or ‘ to continue programming. Refer to the MICS ICS 7.1 System Coordinator Guide for information about using the Silent Monitoring feature. Note: Some market profiles do not allow silent break-ins. In those markets Silent Monitor can be disabled (set to N) or a monitoring tone can be configured.
Page 449: Intrnl/Extrnl
You cannot forward calls to any direct-dial telephone that is outside your Norstar system. For more information, refer to the Modular ICS 7.1 System Coordinator Guide. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 450: Cap/Kim Assign
This setting designates a telephone as an enhanced central answering position (eCAP). A maximum of five designated eCAPs can be installed in a Modular ICS system. The system can support more CAP configurations that are not designated in programming as eCAPs. Refer to the Tips below for information about the difference between OKIMs and eKIMs.
Page 451: Dialing Plan
Call by Call basis • allows incoming calls to be routed according to the service type and the digits received N0130943 02 Modular ICS 7.1 Installer Guide...
Page 452: Dn Lengths (Enbloc Dialing)
2. If you are defining a dialing table for a private network, press ≠. Refer to Private networks on page 453. If you are defining a dialing table for external (public) DNs for a network, press ‘. Refer to Public networks on page 454. Modular ICS 7.1 Installer Guide N0130943 02...
Page 453: Private Networks
Note: The Private DN length must match the DN lengths being used by the other systems in the network. This is what enbloc dialing uses to determine when the complete number has been dialed. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 454: Public Networks
(PSTN). 1. At Public Network, press ≠. Pub DN lengths displays. 2. Press ‘. PrivNetID:1 displays. 3. Press ≠. Show prfix: displays. 4. Press ADD and enter a prefix. Modular ICS 7.1 Installer Guide N0130943 02...
Page 455: Dial Timeout
The value is programmed under System progrming, Dialing Plan. The user can also use the # key to tell the ICS that they are finished dialing. However, this is not usually required, except for international calls where the number of digits dialed for country codes varies.
Page 456: Access Codes
B2 DNs are assigned from 53 to 84. The B2 DN range is 80 to 84. Therefore, the single digit 8 is not available for a line pool access code. Use ≠, CHANGE, the dialpad, and OK to program the access code. Modular ICS 7.1 Installer Guide N0130943 02...
Page 457 DN (including the Auto DN or the DISA DN) • the first digit of a destination code. To avoid a conflict, refer to the table of default settings in the description of External code. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 458: Park Prefix
External code. SWCA note: If you want to use system wide access (SWCA) keys on your system, you must specify a valid Park Prefix to turn on the feature. Modular ICS 7.1 Installer Guide N0130943 02...
Page 459: External Code
• the Call Park prefix • the first digit of a destination code If DN length is changed, and the changed DNs conflict with the Park prefix, the setting changes to None. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 460: Auto Dn
COS passwords with different dialing out privileges for individuals. Use CHANGE and the dialpad to enter the digits to be received from the auto-answer trunk. Press CLR to set the DISA DN to None. Modular ICS 7.1 Installer Guide N0130943 02...
Page 461: Privacccode
This code must not conflict with any other access code or call code within the system. Assign this code as the destination code for the private line or line pool that connects to the next node in the network. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 462: Carrier Codes
3. Add or Remove prefixes, as you require. 4. Press ≠. ID length:3 appears. 5. Change the length of the prefix, as you require. This code must not conflict with any other access code or call code within the system. Modular ICS 7.1 Installer Guide N0130943 02...
Page 463: Remote Access
L001 Rem pkg Press CHANGE and enter the number of the remote access package remote users accessing the line will be able to use. Refer to the table below for a list of default settings. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 464 The line pool access code can be programmed under Terminals&Sets. Remote package 00 is the default setting and cannot be changed. You can define up to 15 remote access packages (01 to 15). Modular ICS 7.1 Installer Guide N0130943 02...
Page 465: Rec'd # Length
1. Press CHANGE to select the setting: 3, 4, 5, 6, or 7. 2. Press ‘ to save the new DN length. The display shows Drop data calls?. 3. Press YES to save the new DN length. NO restores the original value. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 466 Norstar system. System response may briefly slow down during this time. You cannot re-enter programming during this time. If you enter the programming access code, the message In use: SYSTEM appears on the display. Modular ICS 7.1 Installer Guide N0130943 02...
Page 467: Nat'nl Length (Profile 2, Only)
The outgoing name is not supported on BRI. Refer to Feature assignment (CLID alignment) on page 357. Network Name Display is an optional feature that is available based on the interface to which you are subscribed. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 468: Receiving And Sending Calling Party Name
The Set Name will only be sent if the OLI for the telephone is configured. See OLI # on page 343. For information about programming your Feature assignment, see Feature assignment (CLID alignment) on page 357. Modular ICS 7.1 Installer Guide N0130943 02...
Page 469: Receiving And Sending Connected Name
Calling and Connected Name information (if available) is passed between trunks with Selective Line Redirection (SLR). Only Calling Name information is passed between trunks in cases where Direct System Inward Access (DISA) has resulted in tandeming of trunks. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 470: Programming Network Name Display
5. Other areas that must also be programmed include: • the OLI number, see OLI # on page 343 • under Telco features the Call ID must be set to yes, see Called ID on page 359 Modular ICS 7.1 Installer Guide N0130943 02...
Page 471: Outgoing Name And Number Blocking
Number blocking digit sequence. 5. Press ‘. The display shows Pulse:None. You can choose F78, (0-9), *, #. 6. Press CHANGE to enter a new pulse dialing Name and Number blocking digit sequence. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 472: Call By Call Service For Pri
(CO). This pro- (FX) vides the equivalent of local service at the remote location. Tie lines are private incoming and outgoing lines that connect Private Branch Exchanges (PBXs) such as Norstar. Modular ICS 7.1 Installer Guide N0130943 02...
Page 473 Private incoming and outgoing calls connect Norstar to a virtual private network. Dialed digits may conform to the standard North American dialing plan (E.164 standard) or the dialed digits may use a private dialing plan. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 474 System programming, specify the minimum and å maximum values for the pools under Hardware choose PRI card and select the protocol å Modular ICS 7.1 Installer Guide N0130943 02...
Page 475: Line Pools
PRI pool. The number of active calls will be tracked so that whenever a call is being set up, a check will be made to determine if it will N0130943 02 Modular ICS 7.1 Installer Guide...
Page 476: Programming Call By Call Limits
8. Press CHANGE to enter a different number. 9. Press ‘. If it applies, the display shows Max incoming:23. 10. Press CHANGE to enter a different number. 11. Press ‘. The display shows Min outgoing:4. Modular ICS 7.1 Installer Guide N0130943 02...
Page 477: Release Reasons
3. Select the text to be displayed as Simple or Detailed. Note: If you selected Simple text, press ‘ for Cause code. The Cause code is for diagnostics. Make sure it is set to N. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 478: Programming Hospitality Services
6. Repeat step 5 for all the sets you want to assign. 7. Press ‘. Adm pwd req’d:Y displays 8. Press CHANGE and choose Y or N, depending on your security requirements. Modular ICS 7.1 Installer Guide N0130943 02...
Page 479: Call Restrns
Room Filter Description Occupancy Vacant no calls allowed except 911 Basic no calls allowed except 911 and internal extensions no calls allowed except 911, 1800, 188 and internal extensions Full no call restrictions N0130943 02 Modular ICS 7.1 Installer Guide...
Page 480: Setting Service Times
4. Press CHANGE until you find the number you want (1-5). 5. Press ‘. Retry intrvl:4 displays. 6. Press CHANGE until you find the number you want (2, 4, 6, or 8). 7. Press ‘. Attn duration: 15 displays. Modular ICS 7.1 Installer Guide N0130943 02...
Page 481: Sm Sets
1. At the System prgrming prompt, press ‘ until SM sets: displays. 2. Press CHANGE and enter the number of silent monitor telephones you want on your system. (Default: 5) N0130943 02 Modular ICS 7.1 Installer Guide...
Page 482: Network Services
3. Press ≠. Netwrk Redirection displays. 4. Press CHANGE to choose either Y (yes) or N (no). 5. Press ‘. The display shows MCID. 6. Press CHANGE to choose either Y (yes) or N (no). Modular ICS 7.1 Installer Guide N0130943 02...
Page 483: Network Call Diversion
• Call Forward Unconditional (CFU)—implemented on Norstar Call Forward All Calls (CFAC) ≤›, and Selective Line Redirection (SLR) ≤ ° ›, also referred to as Line Redirection. This is programmable by the user. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 484 This should be considered during system configuration. An extension with CFB, CFNA and CFAC programmed will give priority to CFAC for diversion. Modular ICS 7.1 Installer Guide N0130943 02...
Page 485 (if programmed). For information on SLR restrictions refer to Malicious call identification (MCID) on page 486. For information on redirecting lines see Line Redirection in the Modular ICS System Coordinator Guide. Programming Extensions The User Interface for programming NCD is the same as for ECF.
Page 486: Malicious Call Identification (Mcid)
• calling party number • local time and date of the invocation in the network serving the called user • service provider option: calling party subaddress, if provided by calling user) Modular ICS 7.1 Installer Guide N0130943 02...
Page 487: Mcdn Services (Profiles 1, 2, 4)
Note: If you set NetwkICCL to yes, check the Max transits settings under Hardware to confirm the threshold at which you want the system to release the call rather than to continue cycling. Refer to Max transits on page 506. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 488: Telco Features
Tip - If you choose Routing tbl, you must ensure that this number contains the routing code, and that the number is entered in the routing table and routed to the correct line pool. Modular ICS 7.1 Installer Guide N0130943 02...
Page 489: Outgoing Name And Number Blocking
When this feature is used, the call is flagged to the CO so that the name and number will not be presented to the person being called. Refer to Outgoing Name and Number Blocking on page 471 for more information. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 490: Programming The Analog Vertical Service Code (Vsc)
2. Press ≠. Code:None displays. 3. Press CHANGE and enter a new BRI name and number blocking VSC. This entry can be up to 10 digits, consisting of CO Pause (≤‡°), digits 0-9, *, or #. Modular ICS 7.1 Installer Guide N0130943 02...
Page 491: Setting Up The Modules For Onn Blocking
BRI loop to match the method supported by your service provider. If SrvcCode is programmed, then the VSC programmed • under Telco Features is used. If SuprsBit is programmed, then the suppression bit will • be packaged in the call setup message. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 492: Program Onn Blocking Bri Loop State
ONN call blocking notes: • Set, line and set/line restrictions have no effect on digits programmed within the ONN feature code. • Call back from the CO is disallowed with this feature. Modular ICS 7.1 Installer Guide N0130943 02...
Page 493: Software Keys
Not PRI software key is required for Profile 2 PRI lines. Re-entering software keys. Should the system be powered down for 72 hours or more, you will need to obtain and enter new software keys. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 494: System Identification Number
System Identification Number. 2. Press ‘ to continue in Software keys or ® to exit. 3. Record the SysID in the Modular ICS Programming Record. Call the Nortel Customer Response Center 1. Call the number given in the description of the software key you need.
Page 495: Entering The Software Keys
® to exit. Note: If the entry is unsuccessful, the display shows Invalid password. If this happens, re-enter the code or call Nortel Customer Response Center at 1-800-4-NORTEL (667835) for assistance. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 496: Hardware
Maintenance. Remember to enable the Trunk Cartridge once you have completed programming. See Module status on page 537 for details. The Trunk Cartridge slots in the ICS are numbered from right to left. Modular ICS 7.1 Installer Guide N0130943 02...
Page 497: Provisioning The Dti Card For Pri
Hardware / 497 Once you specify the type of Trunk Cartridge in the ICS slot, press ≠ to display the range of line numbers for the lines on the Trunk Cartridge. Provisioning the DTI card for PRI The Cards on KSU setting allows you to specify the type of Trunk Cards in the ICS.
Page 498: Selecting A Protocol
NSF EXT: None. Press CHANGE to select another setting, based on your • switch type, as shown in the following table: Central Office NSF Extension Setting DMS100 None Siemens ESWD, Lucent 5ESS WATS GTD5, DMS10 Modular ICS 7.1 Installer Guide N0130943 02...
Page 499: Bchanseq
For example, the incoming calling party number is 800-555-1234. The received digit number length is 4. Therefore, 1234 is used to route the call. Depending on the protocol and the service, alternate routing maps may be defined. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 500 Incoming calls that do not match any entry defined in the map table will ring at the prime set. Depending on the service type and the protocol, you may be able to map the called party number and the service identifier. Modular ICS 7.1 Installer Guide N0130943 02...
Page 501: Discon Timer
Press CHANGE to select the setting: 1, 2, 3, 4 or 5 seconds. Note: This setting only appears for DTI (T1) and E&M Trunk Cartridges N0130943 02 Modular ICS 7.1 Installer Guide...
Page 502: Co Fail
The PSTN setting requires analog access lines (AAL) that have analog network loss treatment and digital signaling. On an AAL network, the CO administers the dB loss. Modular ICS 7.1 Installer Guide N0130943 02...
Page 503: Framing
See Module status on page 537 for details. Tips - This setting only appears for DTIs. Consult your T1 or PRI service provider for the proper setting. SF or Superframe is sometimes known as D4. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 504: Internal Csu
Press CHANGE to select the setting: 0, 7.5 or 15 dB. You must disable the Trunk Cartridge using Module status in Maintenance before you can change this setting. See Module status on page 537 for details. Modular ICS 7.1 Installer Guide N0130943 02...
Page 505: Line Coding
If you disable any Trunk Cartridges to perform programming, enable them now using Module status in Maintenance or your system will not function properly. See Module status on page 537 for information about enabling Trunk Cartridges in Module status. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 506: Clocksrc
StnMod If a Station Module is selected and connected to the Modular ICS, no extra programming is required. Each Station Module represents 16 new DNs. For more information about lines and DNs used by the Station Module, see Wiring charts on page 260.
Page 507: Asm
Hardware / 507 If an Analog Station Module is selected and connected to the Modular ICS, no extra programming is required. The module defaults to: • two extension lines are assigned • Full handsfree is disabled • handsfree is enabled •...
Page 508: Trunkmod
In a midi system, the cards must be in trunk modules 3 or 4. In a maxi or mega system, the cards must be in trunk modules 7 or 8. The cards can reside in the ICS regardless of system size.
Page 509 Mod 03 101- 101- 101- 101- 101- 101- Mod 03 Target lines: 157-284 Note: Off-core DTI uses line numbers for all three card positions in whichever module (3 or 4) it is installed in. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 510 101- 101- 101- 101- Mod 07 (prfl 1) 109- 109- 109- Mod 06 113- 113- 113- Mod 06 117- 117- 117- Mod 06 121- 121- 121- Mod 05 125- 125- 125- Mod 05 Modular ICS 7.1 Installer Guide N0130943 02...
Page 511 Mod 03 153- 153- 153- Mod 03 Target lines: 157-284 (expanded: 157-380) Note: Off-core DTI uses line numbers for all three card positions in whichever module (7 or 8) it is installed in. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 512: Bri Card
The BRI card must be disabled in before this setting can be changed. You can change the setting if the card has not yet been installed in the ICS slot. Lines There are two lines for each T or NT loop.
Page 513: No Spids Assignd
SPID to use two B-channels. • If you receive two, it usually means you will configure each SPID with one B-channel. Check with your service provider if you are not sure about the proper configuration. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 514: Network Dns
2. Press ADD and enter the appropriate number to assign additional Network DNs to the SPID. The Modular ICS can have a maximum of 128 Network DNs for the system. There is no limit to the number of Network DNs for each SPID, but you cannot exceed the limit of 128 Network DNs for the system.
Page 515: D-Packet Servce
BRI-U2 or BRI-U4 cards that supports the D-packet service. 2. Press CHANGE to move through a list of the loops which are available on this card. Note: If only one loop is available, you will not see CHANGE. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 516: Teis
The BRI card must be disabled under Module status in Maintenance programming, before you can change this setting. You can change the setting if the card has not yet been installed in the ICS slot. Modular ICS 7.1 Installer Guide N0130943 02...
Page 517: Dns On Loop
Loop DN Press CHANGE to move through the ISDN DNs you have assigned to the loop. This will assign the main ISDN DN to the loop. You can also set Loop DN to None. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 518: Clock Src
Primary reference: The DTI obtains the timing reference from the network, to which the system synchronizes. This is the default value for the DTI in slot 1 in the ICS. If the system is configured with a DTI card that has been configured as PRI, the setting should be set to Primary.
Page 519 For more information about network synchronization, consult the appropriate private digital network synchronization standards. The following illustrations show some typical network configuration and the appropriate clock source settings for your DTIs. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 520 Primary - DTI 1 obtains the timing from the network Secondary - DTI 2 acts as a standby to obtain the timing Secondary - DT12 acts as a standby to obtain the timing from the network from the network Modular ICS 7.1 Installer Guide N0130943 02...
Page 521 T1 service provider Primary reference Primary reference Timing Master - DT1 1 transmits Timing master - DTI 1 transmits the system's timing to the other switch system timing to other switch N0130943 02 Modular ICS 7.1 Installer Guide...
Page 522: Setting The Clock Source For Dtis And Pri
Page feature to inform people of possible service disruptions. Start with the display showing Hardware. 1. Press ≠. 2. Press ‘. The display shows Cards on KSU. 3. Press ≠. Modular ICS 7.1 Installer Guide N0130943 02...
Page 523 Tips - In most T1 network configurations, you need one DTI or DTI card configured as PRI in your ICS to act as a primary reference. The only application where you might not have a DTI or a DTI card configured as PRI designated as primary reference is in a network where your Norstar system is connected back-to-back with another switch using a T1 link.
Page 524: T1 Or Isdn-Pri Configurations
Option 2 Analog Analog Card 1 T1 or PRI BRI-ST, BRI-U2, Secondary BRI-U4 Card 2 Invalid configurations will raise an alarm. In these invalid configurations, digital links are likely to suffer errors, slips, etc. Modular ICS 7.1 Installer Guide N0130943 02...
Page 525: Send Name Display (Pri)
7. Press CHANGE to select N (No Business name or OLI sent with call) or Y (Yes: Business name and OLI sent with call). 8. Press ® to exit or ‘ to continue in Hardware. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 526: Datamod
DataMod Installer password required Mod XX:DataMod DataMod allows you to configure the settings for any data modules you may have on your system. Type The display shows the type of data module selected. Modular ICS 7.1 Installer Guide N0130943 02...
Page 527: Maintenance
Tests allow you to test incoming T1 signals to evaluate transmission quality, the connection between the ICS and telephones, and the connection between a DTI (configured as PRI) or BRI Card and the network CSU stats displays T1 performance information supplied...
Page 528: Beginning A Maintenance Session
Three triangular indicators º appear on the vertical display between the rows of buttons. 4. Place the programming overlay over the buttons pointed to by the indicators º. 5. Press ‘ until the display shows Maintenance. Modular ICS 7.1 Installer Guide N0130943 02...
Page 529: System Version
1. Press ≠. System version displays. 2. Press ≠. The display shows the version number of the SP. 3. Write the SP version number on the appropriate Maintenance record. 4. Press –. System version displays. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 530: Port/Dn Status
If you want to disable that particular telephone, conduct the Maintenance session from another telephone. Pick a suitable time to disable devices Wait until after regular user hours to disable devices to cause the least disruption to your customers. Modular ICS 7.1 Installer Guide N0130943 02...
Page 531: Identifying A Connected Device
Busy Lamp Field, press ≠ to display the add-on device. 5. Press >B2 to display the device connected to the B2 channel. 6. Press – until the display shows Port/DN status. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 532: Displays
2: CAP 2 Norstar hardware) KIM1 ... KIM attached to a 7316E digital phone KIM 9 analog telephone attached to an analog terminal adaptor or to an analog station module Busy Lamp Field Modular ICS 7.1 Installer Guide N0130943 02...
Page 533: Checking The Device Version Number
• Press ‘ to see information about the next port number (or DN if that is how you entered). Press “ to see information about the previous port number (or DN if that is how you entered). N0130943 02 Modular ICS 7.1 Installer Guide...
Page 534: Checking The State Of The Device
Maintenance session. Disabled by sys. The device has been disabled by the ENABLE system because it is faulty or because a test is running. Not available There is no state available. DISABLE Modular ICS 7.1 Installer Guide N0130943 02...
Page 535: Disabling A Device
Examples of display messages Please hang up Occurs on a busy telephone before disabling Maintenance test 48 seconds until disconnect Please hang up In Maintenance Occurs after disabling N0130943 02 Modular ICS 7.1 Installer Guide...
Page 536: Enabling The Device
Trunk Cartridge, see Module status on page 537. Returning to the beginning Installer password required From the display showing the state of the device: 1. Press OK. 2. Press – until the you reach Port/DN status. Modular ICS 7.1 Installer Guide N0130943 02...
Page 537: Module Status
• clear a hung line by disabling and enabling the affected Trunk Cartridge Tips - Modules 1 and 2 are located inside the ICS. Module 1 connects telephones. Module 2 connects Trunk Cartridges. Looking at the module inventory Installer password required Start with the display showing Port/DN status.
Page 538: Checking The Number Of Cartridges
Trunk Cartridges connected to the module you chose, for example, Mod 04: 3 cards. 1. Press STATE. The state of the module is shown on the display. 2. Press OK to return to the module inventory display. Modular ICS 7.1 Installer Guide N0130943 02...
Page 539: Checking The State Of A Cartridge
1. Press DISABLE. Disable at once? displays. 2. Press YES. The system disables the module or cartridge in one minute. If the status is idle, the system disables the module or cartridge immediately. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 540: Enabling A Module Or Its Cartridge
The display then shows the state of the module or cartridge. Returning to the beginning Installer password required From any display showing the state of the module or cartridge: 1. Press OK. 2. Press – until the display shows Module status. Modular ICS 7.1 Installer Guide N0130943 02...
Page 541: System Test Log
5. If the log item is an event message or an alarm code, refer to Alarm codes on page 548 or Event messages on page 555. 6. Repeat steps 3, 4, and 5 until you have recorded all the items. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 542: Checking The Current Alarm
Checking consecutive repetitions of an event or alarm If REPEAT appears under a display showing a log item: 1. Press REPEAT. The display shows the number of consecutive times the event or alarm occurred. Modular ICS 7.1 Installer Guide N0130943 02...
Page 543: Erasing The Log
If new items have been added since the list was entered, the display briefly reads Cancld-new items and returns to the display Items in log:. 3. Press – to return to Sys test log. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 544: System Administration Log
3. Press ‘ or “. The display shows a log item. 4. Write down the item on the System administration log record. 5. Repeat steps 3 and 4 until you have recorded all the items. Modular ICS 7.1 Installer Guide N0130943 02...
Page 545: Checking The Current Alarm
Cancld-new items and returns to the display Items in log:. 3. If the display shows Log has changed, press SHOW to show the new log, or press EXIT to return to Sys admin log. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 546: Network Evt Log
Start with the Items in log: on the display. 1. Press ALARM. The display shows an alarm code if there is a current alarm. 2. Press OK to return to Items in log:. Modular ICS 7.1 Installer Guide N0130943 02...
Page 547: Erasing The Log
Checking when each item in the log occurred Start with any display showing a log item: 1. Press TIME. The display shows the date and time. 2. Write down the date and time on the Network event log record. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 548: Alarm Codes
548 / Alarm codes Alarm codes The Norstar ICS system generates alarm codes after system disconnections or after certain anomalies in system operation. All alarm codes appear at the Alarm telephone and in the System test log of a Maintenance session.
Page 549: If You See An Alarm Code
5. Press CLEAR to clear the alarm. An alarm code may not be displayed until two minutes after it has been triggered. If the ICS is powered off when the alarm is triggered, the alarm code is not displayed until two minutes after the ICS is powered on.
Page 550 The DM was powered down. The fiber cable from the DM to the ICS is disconnected. X = DS-30 port numbers, Y = Trunk Cartridge number (numbered from left to right), and Z = Trunk port number Modular ICS 7.1 Installer Guide N0130943 02...
Page 551: Alarm Troubleshooting
Refer to the previous table before following these procedures. Alarm: 10 1. Check to see if there is a device connected to the ICS (that has a port number beginning with the number 1). 2. If there are no devices connected to the ICS, connect one and then press CLEAR.
Page 552 4. Refer to Data Module down on page 620. Alarm: 51-X 1. Check the wiring from the ICS to the TM. 2. Refer to Problems with trunk cartridges service on page 611.
Page 553 3. Make sure that all of your E&M trunks installed in a Trunk Module are configured as E&M or DTMF, whichever applies, so that the system knows the receivers are there. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 554 Alarm 75 1. Check the connection to your ISDN service provider. Alarm: 76-X 1. Check the wiring from the ICS to the DM. 2. Refer to Problems with trunk cartridges service on page 611. 3. Refer to Data Module down on page 620.
Page 555: Event Messages
1. Record the event on the appropriate Maintenance record. 2. Refer to Significant event messages. 3. To see if the event caused the Norstar system to automatically restart, consult the table on Event Message on page 561. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 556: Significant Event Messages
Evt:260-0302 the ICS takes the access line on port 0302 out of service because no current was detected Evt:261-0302 the access line on port 0302 is returned to service...
Page 557 DTI cartridge Evt:336 long term alarm has been surpassed in the DTI cartridge Evt:373 the ICS restart diagnostic tool has been activated Evt:400 Startup programming is performed using ≤••ÍÊÅÂÊË∏ Evt:407 there are no more codes for Speed Dial numbers...
Page 558 Evt:689 the data driver could not allocate a new index Evt:690 no response to the ICS within 10 seconds of being sent an initialization message Evt:691 no response to the ICS within 3 seconds...
Page 559: Event Message 799
Check with your service provider to make sure your package does not include EKTS service. Internal software error. Failed to instantiate on the chain. Internal software error. Activation procedure failed. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 560: Displays
Meaning code Internal software error. Index conversion failed. Unexpected digits on a Manual answer mode line. Configuration of the ICS and the network connection may not match. Internal software error. Cannot seize central office (CO) line on a BRI connection.
Page 561 412-419 (Admin log) 114-116 421-423 (Admin log) 424-425 118-120 426-430 121-123 124-125 126-129 441-442 131-132 133-134 135-136 458-459 600-602 138-150 603-613 615-629 160-164 170-173 631-646 200-211 220 (Admin log) 221-222 223 (Admin log) 689-698 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 562 562 / Event messages Event System Event System Message Restart Message Restart 225-228 800-802 229 (Admin log) 230-235 804-807 245-248 250-256 260-271 280-283 811-820 285-298 824-825 940-943 950-989 Modular ICS 7.1 Installer Guide N0130943 02...
Page 563: Provisioning Bri And Pri Lines
Provisioning applies to BRI and T1 loops and lines. It allows you to place loops and lines in or out of service, either before or after the BRI Cards have been installed in the ICS. When you provision a loop, ISDN terminals on the loop can be used to make outgoing calls or receive incoming calls (S or U-LT loop).
Page 564: L001
7. Press – until you return to Provisioning. Provisioning a PRI line Installer password required ISDN lines are provisioned by default. For information on adding a DTI card (configured as PRI) see Cards on KSU on page 496. Modular ICS 7.1 Installer Guide N0130943 02...
Page 565: Deprovisioning A Line
PRI channels can be disabled. However, there is no association between a line number and a b-channel. Disabling a b-channel can be done when you have fractional PRI. See Working with fractional PRI on page 581. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 566: Tests
Startup programming. If you do, the tests may stop running with ports still disabled. To recover from this, unplug the ICS from the power outlet, then plug it in again. The loopback tests disrupt service. Do not run tests during busy user times.
Page 567 To avoid this, start the line loopback test from your system before the T1 or PRI service provider begins their test, and stop the line loopback test from your system after the T1 or PRI service provider ends their test. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 568 To avoid this, start the payload loopback test from your system before the T1 service provider begins their test, and stop the payload loopback test from your system after the T1 service provider ends their test. Modular ICS 7.1 Installer Guide N0130943 02...
Page 569 The card edge loopback test loops the outgoing signal on the DTI back to its internal received signal path. Signal paths to the external network are disconnected. Continuity loopback Norstar ICS Norstar ICS network network N0130943 02 Modular ICS 7.1 Installer Guide...
Page 570: Tests Initiated From Norstar
In order to be able to run a payload loopback test, the DTI must be configured for extended superframe format. Modular ICS 7.1 Installer Guide N0130943 02...
Page 571: Starting A Loopback Tests
Continuity loopback, Line loopback, Payload loopback, Card edge loopback. 6. Press START to begin the test. The display shows the test name followed by running. 7. Press STOP to end the test. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 572: Operating A Continuity Loopback Test
The loop must be provisioned to perform the test. All calls on the card you are testing will be dropped at the start of a loop payload test. Modular ICS 7.1 Installer Guide N0130943 02...
Page 573: Operating A Payload Loopback Test
7. Press START to begin the test. Payload running displays. 8. Press STOP to end the test. Note: You can exit programming or move on to other programming or loop testing while the test is running. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 574: Csu Stats
(CFA) — loss of signal LOS, out of frame OOF, alarm indication signal AIS, remote alarm indication RAI • the number of bipolar violations that occurred in the last minute Modular ICS 7.1 Installer Guide N0130943 02...
Page 575: Checking The Performance Statistics
To check the performance statistics, start with the display showing CSU stats: 1. Press ≠. Show card: displays. If the ICS in not equipped with DTIs, or if both cartridges have their internal CSU setting programmed to off, the display shows Unequipped.
Page 576 8. Press ‘. ES: displays the number of errored seconds. 9. Press ‘. SES: displays the number of severely errored seconds. 10. Press ‘. UAS: displays the number of unavailable time seconds. 11. Press – until the display shows Performnce stats. Modular ICS 7.1 Installer Guide N0130943 02...
Page 577: Checking The Csu Alarms
3. Press ‘ until the display shows the type of alarms you wish to view. 4. Press ≠. The display shows the first history item and the time that the alarm started. 5. Use ‘ and “ to move through the history items. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 578: Checking Bipolar Violations
The display shows the first type of defect and the number of milliseconds, not necessarily contiguous, the hardware reported it active in the last minute. 3. Press ‘ and “ to move through the defects. Modular ICS 7.1 Installer Guide N0130943 02...
Page 579: Resetting All Statistics
Start with the display showing Alarm stats: 1. Press ‘. Stats log displays. 2. Press ≠. Reset stats? displays. 3. Press YES to erase all the current statistics and begin collecting statistics again. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 580: Diagnostic Tools
1. At the Diagnostic prompt, press ≠. Restart system? displays. 2. If you are sure you want to perform a warm start on your system, press YES. Otherwise, press CANCEL. Modular ICS 7.1 Installer Guide N0130943 02...
Page 581: Link Status
When the display shows PRI:B01 Far, it means that the channel has been disabled by the CO. 7. Press Enable or Disable key to change the setting for the channel or press ‘ to move to the next B-channel. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 582 582 / Link Status Modular ICS 7.1 Installer Guide N0130943 02...
Page 583: Usage Metrics
The displayed values are the number of calls that were abandoned up to a maximum value of 99999 and the percentage of abandoned calls versus total calls up to a maximum value of 999. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 584: Call-By-Call
1. Press ≠ The display shows the first pool (for instance, PRI-A) which supports CbC routing. Press NEXT to show the other pool if it is supported. . Service: displays. 2. Press ≠ Modular ICS 7.1 Installer Guide N0130943 02...
Page 585: Clearing The Metrics
0 to 999. Clearing the metrics After step 1 in the previous section, press CLR to clear the Min and Max denied metrics values for all call types and all supported services for that pool. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 586 586 / Usage Metrics Modular ICS 7.1 Installer Guide N0130943 02...
Page 587: Troubleshooting
A risk point on the ICS is the power cord earth ground pin. These leakage currents normally safely flow to Protective Earth ground via the power cord.
Page 588: Getting Ready
Digital Mobility phones documentation. Getting ready Before you begin troubleshooting, gather all the information that is relevant to your network configuration: • the Modular ICS Programming Record • records from people who use the network • information about other hardware and non-Norstar...
Page 589: Types Of Problems
Use the procedures in the section on Checking the hardware as a guide. Equipment defects You may encounter problems caused by Norstar equipment defects. See the appropriate section for problems related to the system hardware. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 590: General Troubleshooting Procedure
4. Run a Station set test ( ≤°‚ﬁ Instructions are included in the Modular ICS 7.1 System Coordinator Guide. 5. Check the wiring and hardware connections. 6. If the problem persists, run a Maintenance session as described in Beginning a Maintenance session on page 528.
Page 591: Problems With Telephones
Set has faulty buttons, display, handset or other hardware problems Run a Station Set Test (≤°‚ﬁ). Detailed instructions are contained in the Modular ICS 7.1 System Coordinator Guide. Unreadable set display If the trouble is with telephones with two-line displays 1.
Page 592: Telephone Dead
3. Enable the working telephone. Telephone dead 1. Run a Station Set Test (≤°‚ﬁ). Detailed instructions are contained in the Modular ICS 7.1 System Coordinator Guide. 2. If more than one telephone is affected, refer to Data Module down on page 620.
Page 593: Running A Maintenance Session To Test A Dead Telephone
The new telephone receives a default profile for a telephone of its type. You then need to program the terminal as described in the Modular ICS 7.1 System Coordinator Guide. If the telephone being replaced has more lines than the new telephone, automatic outgoing line selection may not work with the handsfree feature.
Page 594: Emergency Telephone Dead
Emergency telephone dead 1. Verify that the power at the ICS or Trunk Module is not on. 2. Verify that the trunk module allows support for emergency telephones. Refer to Emergency telephone on page 291.
Page 595 Problems with telephones / 595 7. Verify that there is dial tone on lines 002 (ET1 on CD1) and 026 (ET2 on CD2) of the ICS and on the first line of each Trunk Module. 8. Replace the ICS if the emergency telephone is connected to the ICS or replace the Trunk Module if the emergency telephone is connected to the Trunk Module.
Page 596: Problems With Lines
8. Run a Maintenance session and disable the appropriate ports using Port/DN status. Charts showing external line port number defaults appear under Wiring charts on page 260. 9. Enable the appropriate ports using Port/DN status. Modular ICS 7.1 Installer Guide N0130943 02...
Page 597: Dial Tone Absent On External Lines
ICS or Trunk Module. 4. Make sure that the Trunk Module fiber cable is properly connected to the Expansion Cartridge on the ICS. Refer to Problems with trunk cartridges service on page 611 and Trunk or Station Module down on page 619.
Page 598: Hung Lines At A Telephone
The supervision and/or Discon timer programming for the line do not match the settings for the line at the central office. Solution Verify that your programming for the line matches the central office settings. Modular ICS 7.1 Installer Guide N0130943 02...
Page 599: Auto-Answer Line Rings At A Telephone
In this case, the symptom would be accompanied by the Alarm 62 code symptom. Solution Reconfigure the trunk as manual-answer. Replace the Trunk Cartridge with one that provides disconnect supervision. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 600 The Discon timer setting for the Trunk Cartridge in Trk/Line data does not match the setting for the line at the central office. Solution Reconfigure the Discon timer to match the setting at the central office. Modular ICS 7.1 Installer Guide N0130943 02...
Page 601: Prime Telephone Gets Misdialed Calls
2. Verify all the digit strings that the switch should be sending. 3. Check that you have defined the corresponding Received number for every target line in your system. 4. Make sure that the published telephone numbers for your network are correct. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 602: Selected Lines Read Not In Service Or Not Available
2. Check that your system hardware is receiving signals properly. 3. Check the trunk between your system and the far end system for a break. 4. Check that your trunk is properly configured. Modular ICS 7.1 Installer Guide N0130943 02...
Page 603 4. Check that the cable connecting the DTI to the termination point from the central office or network is properly connected. 5. Check that the DTI is properly inserted in the ICS. 6. Run a Maintenance session to verify the status of the DTI. N0130943 02...
Page 604: Selected Line Pool Displays: No Free Lines
If the line pool contains E&M trunks, order more trunks from the telephone company or private network vendor. Install Modular ICS 7.1 Installer Guide N0130943 02...
Page 605 Problems with lines / 605 additional Trunk Cartridges of the appropriate type. In programming, add the new trunks to the deficient line pool. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 606: Problems With Optional Equipment
Programming Record and the Norstar Analog Terminal Adapter Installation Card 5. If the trouble seems to be in the ICS or SM, double-check all wiring and programming options. Also refer to Problems with BRI service on page 615 or Data Module down on page 620.
Page 607: Auxiliary Ringer
Programmed in Auxiliary ringer Terminals&Sets Auxiliary ringer Lines Schedules Services The current capacity of the Norstar relay contacts is 50 mA DC. They are designed to operate with the auxiliary ringer generator, or equivalent. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 608: External Paging
Page (Common) 16 (Blue-Yellow) 3. Test external paging ≤ﬂ¤ to ensure that it is working. The nominal output signal from the Norstar ICS is 100 mV across 600 Ω. Music on Hold/Background Music trouble Although Music on Hold and Background Music are separate features, they share the same wiring and customer-supplied music source.
Page 609: Kim Not Working
For both types of cold starts: 1. Unplug and replug the 7316E line cable. The telephone restarts and all the icons flash. When the telephone icons stop flashing, the KIM module icons start flashing. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 610 If you want to cold start all the KIMs attached to your telephone, simultaneously press the top two buttons on the upper button set, and the bottom two buttons on the lower button set, as shown in the following diagram. Modular ICS 7.1 Installer Guide N0130943 02...
Page 611: Problems With Trunk Cartridges Service
2. Run a Maintenance session to ensure that the cartridge is not disabled. If the problem persists: If the Trunk Cartridge is installed in the ICS and the AC power is present and the LED indicator on the ICS is off, replace the ICS.
Page 612: Digital Trunk Interface Trouble
Transmit LEDs Error: steady yellow LED upon remote alarm indication CFA Steady green LED while running In service LED downloaded firmware Loopback test LED Steady red LED during Continuity loopback test Modular ICS 7.1 Installer Guide N0130943 02...
Page 613 5. Check with your T1 or PRI service provider to see if through-fed repeaters are used on the T1 or PRI span. The DTI does not provide the DC connection required for through-fed repeaters. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 614: Monitoring The T1 Or Pri Signal
T1 or PRI signal. Connect a protocol analyzer or other test equipment into the monitor jack to monitor the signal received from the network, and the signal transmitted by Norstar. Receive signal Transmit signal Modular ICS 7.1 Installer Guide N0130943 02...
Page 615: Problems With Bri Service
Solution 1. Verify the wiring from the network to the distribution block. 2. Verify the wiring from the distribution block to the ICS. 3. Use a Meridian 2500 set to test for data on the BRI trunk. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 616: Out Of Service Displays When A Bri Is Selected (Led For Loop Is Lit)
All the LEDs on a BRI Card are flashing Possible problem The card is not configured properly. Solution Verify that the loop is properly configured, including the proper loop type, SPIDs, and Network DNs. Modular ICS 7.1 Installer Guide N0130943 02...
Page 617: Caller Hears One Ring And Then A Fast Busy Signal When Placing A Call On A Bri Line
Caller hears one ring and then a fast busy signal when placing a call on a BRI line Possible problem CACH or EKTS, which are not supported by Modular ICS, is included in the ISDN services package. Solution 1. Contact your service provider and ensure that CACH or EKTS are not part of the ISDN services package.
Page 618: Ics Down
618 / ICS down ICS down 1. If AC power is present and the LED indicator on the ICS is off, replace the ICS power supply. 2. Disconnect all central office and station lines from the ICS. Power down the ICS by unplugging it.
Page 619: Trunk Or Station Module Down
Module is off, replace the Trunk Module. 2. Replace the fiber cable. 3. Replace the Trunk Cartridge. 4. Replace the Expansion Cartridge. 5. Replace the ICS. Refer to Installation on page 227 for information on replacing components. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 620: Data Module Down
3. Enable the Data Module using Module status. 4. If the Data Module is still down, power down, then power up the ICS and the Data Module. If the problem persists 1. If AC power is present and the LED indicator on the Data Module is off, replace the Data Module.
Page 621: Problems For Network Or Remote Users
Do not use ≤ for accessing features on a remote Norstar system. 2. Make sure that the remote user is dialing tones, not pulses, once the call is answered. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 622: Dialed Number Gets Ringback And The Wrong Person
2. Verify all the digit strings that the switch should be sending. 3. Check that you have defined the corresponding Received number for every target line in your system. 4. Make sure that the published telephone numbers for your network are correct. Modular ICS 7.1 Installer Guide N0130943 02...
Page 623: Dialed Number Gets Stuttered Dial Tone Instead Of Ringback
Auto DN. Solution 1. Verify all the digit strings that the switch should be sending. 2. Check that you have defined the corresponding Received number for every target line in your system. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 624: Dialed Number Gets Busy Tone
2. Verify that the switch is sending the correct number of digits for the Received number length defined in your system. 3. Verify all the digit strings that the switch should be sending. Modular ICS 7.1 Installer Guide N0130943 02...
Page 625 1. Connect a single-line DTMF telephone to a DID trunk input on the DID Trunk Cartridge. 2. Use the single-line telephone to enter a Received number that has been programmed for a target line in your system. Listen for ringback. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 626 125 mV AC on steady dial tone 0 V AC T1-R1 0 V DC to -5 V DC -48 V DC E-SG 0 V DC to + 2 V DC -48 V DC M-SB Modular ICS 7.1 Installer Guide N0130943 02...
Page 627: Dialed Disa Number Gets Ringback Instead Of Stuttered Dial Tone
1. Verify that the switch is sending the correct number of digits for the Received number length defined in your system. 2. Verify all the digit strings that the switch should be sending. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 628: Disa User Gets Overflow Tone When Entering Cos Password
Possible problem The remote caller may have entered an asterisk (*) as one of the six digits. Solution Instruct remote callers to enter their COS password correctly: enter six digits. Modular ICS 7.1 Installer Guide N0130943 02...
Page 629 The caller may be dialing from a rotary-dial telephone or from a push-button telephone that uses pulse signaling. Solution Inform remote callers that they must dial from a push-button telephone that uses DTMF tone signaling. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 630: Dialed Feature Code Gets Overflow Tone
The caller may be dialing on a rotary-dial telephone or on a push-button telephone that uses pulse signaling. Solution Inform remote callers that they must dial from a push-button telephone that uses DTMF tone signaling. Modular ICS 7.1 Installer Guide N0130943 02...
Page 631: Dialed Feature Code Gets Busy Tone
Change the remote package for the incoming trunk so that it permits access to that line pool. Give the remote caller a line pool access code that is permitted within the Class of Service on the incoming trunk. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 632: Line Pool Access Code Gets Ringback
Solution 1. Make sure that the published line pool access codes are correct. 2. Check that the line pool codes have been entered correctly under Access codes in System prgming. Modular ICS 7.1 Installer Guide N0130943 02...
Page 633: Line Pool Access Code Gets Busy Tone
Create a separate line pool for remote users only. Possible problem There are DID lines in the line pool. Solution In programming, make sure that there are no DID lines in any of the line pools. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 634: Dialed Number Gets No Response
There may be a malfunction in the system that the caller is trying to reach. Solution Inform the operators of the system at the far end that the dialed number is not getting through. Modular ICS 7.1 Installer Guide N0130943 02...
Page 635: Specifications
64 ¾ (300 m of 0.5 mm wire or 1000 ft. of 24 AWG wire) Loop length 300 m (1000 ft.) without station auxiliary power supply 790 m (2500 ft.) with station auxiliary power supply Minimum voltage 10 V dc at telephone N0130943 02 Modular ICS 7.1 Installer Guide...
Page 636 5% to 95% (non-condensing) <52 mbar of water vapor pressure ISDN network synchronization Characteristic Spec/Value * These specifications only apply when the system clock is not derived from a Digital Trunk Interface connection to the network. Modular ICS 7.1 Installer Guide N0130943 02...
Page 637: Digital Trunk Interface
Remote activation/deactivation via FDL as per TR 54016 or TIA-547A Carrier failure alarms (CFA) Alarm indication signal (AIS), Red Yellow * This value is set in Hardware programming. See the Hardware on page 496 for details. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 638 Payload loopback activate/deactivate via maintenance* Card edge loopback activate/deactivate via maintenance* Continuity loopback activate/deactivate via push button on faceplate* * See Tests on page 566 for details on running these tests. Modular ICS 7.1 Installer Guide N0130943 02...
Page 639: Glossary
A number that appears programmable memory buttons with on the alarm telephone display, indicators. This telephone has a separate informing you that the ICS has detected mute key and supports a headset a fault in the system. 7316 digital phone: A telephone that...
Page 640 AWG: American wire gauge. Automatic Dial: A feature that allows you to dial without having to pick up the receiver or select a line. You must have a prime line to use Automatic Dial. Modular ICS 7.1 Installer Guide N0130943 02...
Page 641: Call Forward
Line Redirection. been attached to the ICS and the feature Call Forward No Answer: A feature has been enabled under Feature that forwards all calls arriving at your settings in Sys prgrmmng.
Page 642: Call Log
Call Attendant: A Norstar VAM can be Pickup Directed is enabled under configured to service other systems Feature settings in Sys prgrmmng. connected to the Norstar where the Modular ICS 7.1 Installer Guide N0130943 02...
Page 643: Contrast Adjustment
Trunk Modules required for this feature. and Station Modules to the ICS to Channel Service Unit (CSU): A expand the system capacity for trunks device on the Digital Trunk Interface and telephones.
Page 644 Routing service in Services The digit is assigned under Access programming. codes in Sys prgrmmng. DID trunk: See Direct Inward Dial Direct-dial number: The digit used trunks. to call the direct-dial telephone. Modular ICS 7.1 Installer Guide N0130943 02...
Page 645: Do Not Disturb
(LCD) on the telephone that guides you response system by dialing the digits through feature operation and 9-1-1. State and local requirements for programming. support of Emergency 911 Dialing service by Customer Premises Equipment vary. Consult your local N0130943 02 Modular ICS 7.1 Installer Guide...
Page 646 Norstar component and telephone, also referred to as a 500/2500 must be supplied by the customer. telephone, that becomes active when there is no power to the ICS. evening schedule: See Schedules, feature button: Many Norstar and Services.
Page 647 Terminals&Sets programming. that shows what equipment has been Hunt group: The hunt groups feature installed in the ICS. This section is allows a group of sets to be called by a accessed by the installer. single directory number ensuring that...
Page 648: Last Number Redial
Norstar modules used in Norstar. system. ISDN: See integrated services digital The ICS can function on its own as a basic system (with 32 system telephones network. and up to 48 external lines), or with the...
Page 649 ¤ symbol ( ) uses two of the 24 spaces message, or light a lamp on the set to in a dialing sequence. indicate a voice message. If your system N0130943 02 Modular ICS 7.1 Installer Guide...
Page 650 U interface of a service provider and the indicators) on your telephone. S or T interface (customer equipment). The Modular ICS can act as an NT1 Music source: A radio or other when equipped with a BRI-U2 or source of music can be connected to the BRI-U4 Card.
Page 651: Pickup Group
Park a line. timeout is configured under Feature Primary Rate Interface (PRI): An settings in Sys prgrmmng. ISDN interface which uses N0130943 02 Modular ICS 7.1 Installer Guide...
Page 652 Meridian system. These telephones. Tone dialing allows codes are provided by the Meridian telephones to communicate with other system administrator when the node is devices such as answering machines. brought on to the network. Modular ICS 7.1 Installer Guide N0130943 02...
Page 653 Remote monitoring: A feature that use their telephone. allows an off-site technician with a PC call in and troubleshoot your system through the built-in modem. N0130943 02 Modular ICS 7.1 Installer Guide...
Page 654 S loop: A type of loop provided by a of the schedules.Up to 20 ring groups BRI-ST Card. It connects the ICS to can be programmed by an installer or a ISDN terminal equipment which uses an system coordinator plus.
Page 655: Show Time
SPIDs may be used to identify access to programming. The System terminal equipment to the ICS, or to the coordinator plus password can be service provider. assigned and changed in Passwords Startup programming: When a programming.
Page 656 T loop: A type of loop provided by a system data: An option in the Set BRI-ST Card. It connects the ICS to an ISDN network using an NT1. Copy function. System Data refers to the programmable system settings that Target lines: Lines used to answer apply to all telephones and lines.
Page 657 Trunk: The physical connection by a BRI-U2 or BRI-U4 Card. It between the Norstar system and the connects the ICS to an ISDN network. outside world using either the public telephone system or a private network. Unsupervised line: A line for which Trunk Answer: ≤°‚‚...
Page 658 Voice Message Waiting Indication, you can program the telephone numbers required to access up to five different Voice Message Centers. You can also program which of the five Centers is to be accessed by each specific line. Modular ICS 7.1 Installer Guide N0130943 02...
Page 659: Index
Alarm 41 551 access Alarm 42 551 controlling on a network 103 Alarm 43 551 line pool programming 339 Alarm 44 551 passwords for programming 304 Alarm 45 551 access codes auto DN 460 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 660 126 E&M 95 ascending, B-channel sequence 499 see also loop start trunks 93 analog trunk cartridge 232 analog station module 507 analog VSC see also AEM programming 490 verifying status 507 Modular ICS 7.1 Installer Guide N0130943 02...
Page 661 Basic Rate Interface, see BRI, see also no DISA 93 ISDN private network 101 B-channels remote access 100 BRI card 513 remote access trunks 99 port numbering 260 remote restrictions 380 restriction filters 100 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 662 B-channels 513 button prgrming 348 ONN blocking 491 buttons POSTA 87 Feature 309 profile support 323 Hold 309 programming lines 81 programming button definitions 311 programming VSC 490 programming telephones 309 Modular ICS 7.1 Installer Guide N0130943 02...
Page 663 Called Party Number, see CDN call log opt’ns 348 caller features call log pswrds 306 through private network 111 information, power fail 302 through public network 110 password 414 within system 110 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 664 497 cause code 477 CLI, programming in pools 344 CLID destination codes 390 CLID match for alpha tagging 447 dialing plan 122 CLID match 447 incoming routing for DISA 82 CLID set Modular ICS 7.1 Installer Guide N0130943 02...
Page 665 382 alarms 577 schedules 383 clock source 506 controlling schedules 386 connecting DTI to external 278 coordinated dialing plan, see CDP disabling internal CSU 256 coordinator, system password 303 line build 504 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 666 362 remote access packages 464 dial tone restrictions 351 second tone 403 set restrictions 354 dial tone, absent on external lines 597 System Coordinator password 416 dialed digits CLID match 447 Modular ICS 7.1 Installer Guide N0130943 02...
Page 667 284 trunk data settings 362 remote user 380 trunk description 91 removing a filter 352 trunks user filter, COS 413 DID template, target lines 98 wild card character 350 DID trunk N0130943 02 Modular ICS 7.1 Installer Guide...
Page 668 395 distribution mode, hunt groups 424 DID trunk 101 distribution panel, connecting the wiring DISA DN 82 disconnect supervision 369 DMS100 DN 460 send name display 525 Modular ICS 7.1 Installer Guide N0130943 02...
Page 669 CSU 278 line numbers 508 connecting to service provider 278 line pools 364 continuity loopback test 572 line setting 365 CSU line build 505 line settings 365 E&M network 115 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 670 314 Evt 418 557 entering software keys 495 Evt 419 557 environmental specifications 636 Evt 421 557 equal access identifier code (EAIC) 462 Evt 422-3546 558 equipment Evt 423-3546 558 installation checklist 197 Modular ICS 7.1 Installer Guide N0130943 02...
Page 671 12-port cartridge 247 contacts diagram 299 6-port cartridge 246 external line port for talkback 299 connecting 253 output and input impedance 299 routing fibers 254 programming 299 expansion modules external terminal, tandem network 136 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 672 393 fiber comb, description 250 FX, INWATS, 900, nine hundred, see fiber expansion cartridge, installation tips fiber port allocation, ICS door label 251 fiber spool holder, description 251 fiber spool, using 252 gain Modular ICS 7.1 Installer Guide...
Page 673 424 software install first 207 external cadencing 423 system initialization 301 features 225 top level 332 hunt delay 425 trunk cartridges in ICS 496 hunt group DN 422 heading 311 listing 306 headset 199 member order 423 held line reminder...
Page 674 264 ICS and expansion modules temperature 200 checklist 200 – troubleshooting 615 ISDN terminal equipment 294 trunk cartridge slots 496 location requirements 200 trunk module location 508 module spacer 251 Modular ICS 7.1 Installer Guide N0130943 02...
Page 675 BRI card, sampling 516 modules 233 BRI card, TEIs 516 – optional equipment 297 BRI ICS wiring charts 269 Integrated Communication System, see BRI line, loopback test 573 BRI network interface wiring 276 Integrated Voice Response Center 493 BRI trunk 97...
Page 676 SPID, assigning to T and NT loops profile 3 324 profile 4 324 standards 71 last dialed digits 100 T network wiring 276 leased line backup using ISDN T reference point 68 applications 194 telecommuting using 193 least-cost routing Modular ICS 7.1 Installer Guide N0130943 02...
Page 677 439 assign 364 programming loss package 372 E&M trunk for ring again 366 programming message reply enh limit to outgoing 364 loop start 94 programming name 377 PRI trunks 89 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 678 497 line button 81 loop DN listing 306 BRI card 84 remote access package 463 loop performance 295 send name display, PRI 525 loop start setting auxiliary ring 297 answer mode 369 Modular ICS 7.1 Installer Guide N0130943 02...
Page 679 332 profile support 323 making a call using destination codes S or T extension wiring 295 loss level 503 Malicious call identification (MCID) loss package programming 190 descriptions 373 manual answer programming 372 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 680 441 US systems, upgrading, UTAM 208 waiting indicator, see also MWI 358 MICS-XC, see also ICS message waiting indication midi system MCDN 161 module ports 245 messages trunk module location 508 Modular ICS 7.1 Installer Guide N0130943 02...
Page 681 250 terminals&sets 306 fiber spool holder 251 trunk/line data 306 hardware 506 name display, ANI number 374 ICS and feature cartridge slots 234 National ISDN standards 71 ICS door label 251 national length, profile 2 467 mounting 233 network non-expanded numbering 261 –...
Page 682 385 external calls 121 nine hundred, see 900 Network DN NIUF, see Bellcore, National ISDN Users BRI card 514 Forum No free lines 604 network DN 78 call type 514 node 100 Modular ICS 7.1 Installer Guide N0130943 02...
Page 683 435 819, ONN blocking 489 programming park mode 432 ≤819 471 programming park timeout 432 listing 306 programming receiver volume 431 loop start on BRI card 492 programming set relocation 440 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 684 86 park prefix port numbering 260 access codes 458 port numbers 260 conflicts 330 port, verifying module ports 507 park timeout 432 Port/DN status 527 pass codes, see software keys port/DN status 306 Modular ICS 7.1 Installer Guide N0130943 02...
Page 685 PRI line provisioning 564 ISD/TT 503 PRI line, provisioning 564 line appearances 337 PRI-A 339 line numbers 508 PRI-B 339 line pools 339 Primary Rate Interface trunk, see PRI N0130943 02 Modular ICS 7.1 Installer Guide...
Page 686 CDP call routing 149 programming 322 dialing plan 452 programming headings 305 DID trunks 101 trunk cards, profile 1 323 DISA 106 trunk cards, profile 2 323 E&M no DISA 100 trunk cards, profile 3 324 Modular ICS 7.1 Installer Guide N0130943 02...
Page 687 366 overlay 309 – dialpad 304 passwords 303 dialpad headings 305 PRI routing table 394 dialpad, CCITT 326 prime set 368 display buttons 312 profile headings 305 DN length 465 programming overview 304 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 688 CDP 112 trunks and lines 361 using with CDP 112 user preferences 315 Public DN length, private networking 142 viewing assigned lines 338 public line 364 viewing line 320 public network Modular ICS 7.1 Installer Guide N0130943 02...
Page 689 463 reg. pswrd 306 remote packages 92 region 305 programming 414 Release button remote line access 463 icons 309 remote restrictions release button 313 default filters 379 release reasons filters 413 listing 306 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 690 391 see also Terminals&Sets and Lines router, ISDN 86 routing set restrictons 354 adding a long distance access code terminals&sets 306 Restrn service, list 306 carrier code 142 retrieving carrier codes 462 Modular ICS 7.1 Installer Guide N0130943 02...
Page 691 S loop 516 service time SAPS hospitality 480 optional equipment list service tone cadences 635 wiring loops 204 service types 82 Sched 4 384 CbC limits 475 Sched 5 384 routing table 393 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 692 303 off-site 292 set lock 355 six-port expansion cartridge 246 set name SL-1 BusName 467 MCDN software key 493 network name display 470 network 138 programming 470 network caller information 128 Modular ICS 7.1 Installer Guide N0130943 02...
Page 693 Sys admin log 527 standard time, see daylight time start and stop times, services 383 sys admin log 306 start DN sys speed dial 306 Sys test log 527 changing at startup 329 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 694 Automatic Time and Date 436 autotime&Date 436 Direct dial extension 447 backgrnd music 430 host delay 438 call log 437 link time 439 call log space 437 system speed dial 411 camp timeout 431 system startup Modular ICS 7.1 Installer Guide N0130943 02...
Page 695 Norstar sets 292 target line DN loop specifications 635 DID trunk 101 Release button 309 – PRI trunk 101 troubleshooting 591 target line number 92 voice message waiting indication target line receive digit length 82 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 696 459 testing temperature ICS 200 ISDN network connection 230 template loopback tests 566 changing default 328 system test log 541 Tests 527 remote access package defaults third party software, DNIS number 374 Modular ICS 7.1 Installer Guide N0130943 02...
Page 697 619 TR64211, carrier failure standard 502 numbering 89 transaction terminals 86 PRI 89 transfer callback 432 prime set, overflow 368 transmit programming received number 367 objective loudness 503 programming trunk mode 369 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 698 0X32 release 1-T1 209 trunk/line data 8X24 220 copying 363 call log information lost 208 user interface 306 from ILG to Hunt Groups 225 trunks MICS to MICS-XC 215 assigning physical trunks 336 CLASS 436 Modular ICS 7.1 Installer Guide N0130943 02...
Page 699 VMsg center 380 BRI-ST wiring 270 VMsg ctr tel#s 306 DID trunk cartridge 284 voice mail DTI 278 external access 358 E&M trunk cartridge 282 on SL-1 network 128 E&M/DISA trunk cartridge 282 N0130943 02 Modular ICS 7.1 Installer Guide...
Page 700 700 / Index ICS external loop start lines 267 ICS telephone 264 loop start or CI trunk 280 port numbering 260 S or T extension wiring 295 S or T terminal equipment 294 station module 279 T network connection 276...

This manual is also suitable for:

Modular ics 7.1

Nortel ICS Install Manual

Regulations

How to Use this Document

What's New with Norstar

Welcome to ISDN

Working with ISDN

Trunks and Target Lines

Remote System Access

Controlling System Access

Networking with Norstar

Data Solutions

Planning the Installation

Installation

Programming

Quick Links

Troubleshooting

Related Manuals for Nortel ICS

Summary of Contents for Nortel ICS