Line Pool Access Code Gets Ringback - Nortel ICS Install Manual

632 / Problems for network or remote users
Possible problem
If the published line pool access code is invalid, the system has
attempted, without success, to match the invalid code to a
Norstar target line internal number, and there is no prime
telephone for the auto-answer trunk.
Solution
1. Make sure that the published line pool access codes are
correct.
2. Check that the line pool access codes have been entered
correctly under Access codes in System prgming.
Possible problem
The caller may be dialing from the network on a rotary-dial
telephone or on a push-button telephone that uses pulse
signaling.
Solution
Inform remote callers that they must dial from a push-button
telephone that uses DTMF tone signaling.

Line pool access code gets ringback

Possible problem
The published line pool access code is invalid. The system has
routed the call to the prime telephone for the incoming trunk.
Solution
1. Make sure that the published line pool access codes are
correct.
2. Check that the line pool codes have been entered correctly
under Access codes in System prgming.
Modular ICS 7.1 Installer Guide N0130943 02