Canon imageRUNNER ADVANCE C5255 Series Service Manual page 57

2
Technology > Controller System > Controls > Security Features (Encryption Key, Certificate, Password Protection)
• Key pair and server certificate registered in Management Setting (Setting/ Registration) >
[Device Management] > [Certificate Settings]
• Audit log
Steps of data restoration after recovery
To restore data, select the following on UI: Settings/Registration > Management Settings >
Data Management > Import > Import of Settings/Registration.
The data listed below cannot be restored, thus should be set again.
Environment Settings
• Paper settings
• Display settings in the destination to save
• Time fine-adjustment for timer/ power settings
• Date/ time settings (excluding time zone and daylight-saving settings)
• User settings for SNMPv3
• Context settings
• Firewall settings (excluding MAC address filter)
Function Settings
• Image-composite form for the common print operation
• Printer settings
• Transfer settings for the common receipt/ transfer settings
• Inbox settings
• Frequently-used Copy settings
• Registered short-cuts in "Other Functions"
• Frequently-used Send settings
• Frequently-used settings for saving/ using files
Address Settings
• Address Book
Management Settings
• Sheet counts in Department ID Management
• Settings for device information distribution
• Certificate settings
• License registration
• Remote operation settings
• Box backup/ restoration
• TPM Settings
• Setting of audit log collection
2 Technology > Controller System > Controls > Security Features (Encryption Key, Certificate, Password Protection)
● Overview of Actions taken against Troubles
Location
TPM Setting = ON
with failure
TPM PCB 1. Check the TPM PCB connection
2. Replace the TPM PCBs
3. Turn OFF/ ON the power
4. See the section of "Restoring TPM
Key" to restore the TPM key.
5. Turn OFF/ ON the main power for
recovery
HDD 1.Replace the HDDs.
2.Format the HDD.
3.Download the system software.
4.See the section of "Disabling
Functionality" to execute "Initialize
All Data/ Settings".
5.Turn OFF/ON the power. The TPM
setting is automatically set to OFF.
6.Set the TPM setting to ON (the
public key and the common key
are automatically set).
Main 1. Replace the main controller PCB 2.
Controller 2. The common key backed up in the
PCB 2 HDD will be automatically restored
(SRAM) in the SRAM.
3. The TPM setting on the control
panel is reset to OFF. Manually
set the TPM setting to ON (the
machine is operated in the TPM
setting ON).
4. Restore the password information
stored in the SRAM (see *1).
*1 If "No" is indicated in the field of Backup Column in the table of "Security Information
Storage Location", the relevant information should be set manually again.
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TPM Setting = OFF Relevant Error Code
N/A (TPM PCB is Initially E746-0031 is
not in use when the shown on the screen.
TPM setting is set to When the power is turned
OFF.) OFF/ON after the TPM
PCB is replaced, E746-
0032 is shown (only when
the TPM setting is set to
ON).
1. Replace the Initially E602-xxxx is shown
HDDs. (the different extension is
2. Format the HDD. shown depends on cases).
3. Download the After the system software
system software. is reinstalled, E746-0033 is
4. Restore the shown.
password
information stored
in the HDD.
1. Replace the main E747-xxxx (the different
controller PCB 2. extension is shown
2. The common depends on cases).
key backed up
in the HDD will
be automatically
restored in the
SRAM.
3. Restore the
password
information stored
in the SRAM (see
*1).
T-2-11
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